My favorite aspects of Aderant Expert is that we can save images and the ease of use. images are important because we can go back and look at it later and not search our emails. Review collected by and hosted on G2.com.

There are a few quirks about expert i do not like. I think it is silly that sometimes certain screens get locked by other users, even though they are not in the screen. Also the fact that we cannot use spaces in invoice numbers is forcing us to change invoice numbers that vendors send us which is not proper. When you have an issue it can take several days for it to be fixed. Review collected by and hosted on G2.com.

We moved to Aderant from Elite since Thomson was no longer going to support it. There have been some good and bad with Aderant, but I feel like that is all software. I like that Aderant auto populates information as you type in certain fields which makes the data entry time go down and that you can attach images to your invoices and payments so all information can be in one place. Review collected by and hosted on G2.com.

There are a lot of glitches and sometimes things get stuck where you have to contact support to fix it as there is no way to fix it yourself. I think the software is good for billing but it's sometimes a lot of work to get something fixed through support. Also reports take a long time to run in Appshell. We have to run monthly aging reports and it can take hours to get it done. Review collected by and hosted on G2.com.

Aderant Expert is the best tool to capture time and billing for professionals. This product has come a long way since its inception. Review collected by and hosted on G2.com.

They are moving to cloud... meaning it is a more secured but at the same it will more changes!! Review collected by and hosted on G2.com.

It’s a great tool to communicate with legal securities, paralegals, and lawyers on the AP side oaf things. Easy review and approval feature. Review collected by and hosted on G2.com.

This program is very clicky. There is a lot of clicks to get a result minimizing this may make processes go faster. Review collected by and hosted on G2.com.

There is absolutely nothing to like. It is a very confusing way to create bills. Review collected by and hosted on G2.com.

Where do I begin! The system is not user friendly. I have worked in Legal Billing for over 10 years and have worked with a few billing systems. EA Pro is by far the most complicated system to understand. I don't know if it was the product or the people training, but when you are being shown a new system, they should have a complete knowledge of the system. It was not "cut and dry" training and that is a big part of the problem. I could not follow the training at all and it was a very frustrating when you are trying to learn a system and the trainers do not have a good way of explaining. We actually started learning one system that did not include E-billing and they had to start all over again!! Review collected by and hosted on G2.com.

Shortcuts are helpful when entering time. The matter history that pops up makes it easy to populate. Being able to easily switch between users is a great feature as well. Review collected by and hosted on G2.com.

Constantly lagging. Very frustrating in a time crunch. The errors are confusing. Review collected by and hosted on G2.com.

I love how we can keep literally everything that we need for a case saved within this program! I love we can store case documents, picture and anything you could possibly need all in one place. I love how everything is broken down and has its own space to be stored. ATO is so very user friendly! There are multiple ways to search for a case that you are wanting to find. Review collected by and hosted on G2.com.

There is nothing that I dislike as of yet with this program, it is very organized. Review collected by and hosted on G2.com.

Great time and billing software to use, albeit hard to learn initially. Once you get the hang of it, it becomes very easy to use. Does everything you need it to to assist with financial reporting and analysis. Review collected by and hosted on G2.com.

Hard to learn initially. This was my first time using a software like this and the UI was tricky to get used to. However, once you know where everything is, how integrated it is, and how it works, it became my best friend. Review collected by and hosted on G2.com.

It is very easy to use and everything can be done digitally Review collected by and hosted on G2.com.

A lot of steps to create an invoice and the system is slow. Review collected by and hosted on G2.com.

High functionality

Honestly not even forty characters worth Review collected by and hosted on G2.com.

Unnecessary steps and entries in many aspects, could be streamlined and still do its job.

Reports are created in a format that is useless for management in Excel, and there is no workaround

Simple features like spell check and custom dictionary are either missing or not cumbersome. Review collected by and hosted on G2.com.