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AIMS Reviews & Product Details

AIMS Product Details

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AIMS Media

AIMS Demo - Access all important insights in the AIMS dashboards
AIMS AIOps Dashboards automagically surface key insights from all your IT environment across on-prem, hybrid and cloud.
AIMS Demo - Automated Anomaly Detection & Alerting
Get early notification of anomalous behavior in your systems which can damage your business. Get to the root cause faster and avoid the ripple effect.
AIMS Demo - Automated Service Dependency Discovery: Physical Topology
The Physical Topology Map is a hierarchical presentation of your systems connected to AIMS.
AIMS Demo - Automated Service Dependency Discovery: Nodes Topology
The nodes topology provides you with an extensive view of any node, application, or system and their corresponding correlation groups, metrics, charts, properties, and active anomalies.
AIMS Demo - Automated Service Dependency Discovery: Systems Topology
System Correlation view brings correlations to a higher level. It presents the user with the system/agent level.
AIMS Demo - Automated Discovery of new and removed assets
AIMS automatically identifies applicable “nodes” from newly connected systems, freeing your team from tedious tasks.
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AIMS Reviews (17)

Reviews

AIMS Reviews (17)

4.8
17 reviews

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Pramod G M.
PM
Solutions Architect
Mid-Market (51-1000 emp.)
"AIMS-Integration"
What do you like best about AIMS?

AIMS gives processing matrices - transactions and volume count without adding overhead on the BizTalk Platform, a key feature considering the very high number of transactions.

Customer support is fantastic! Review collected by and hosted on G2.com.

What do you dislike about AIMS?

I am not able to find one reason to dislike AIMS. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your review!

AL
Researcher
Small-Business (50 or fewer emp.)
"Fast time-to-value for those interested in pure AIOps"
What do you like best about AIMS?

The setup of AIMS is very fast when connecting to cloud environments. The hand-off approach of algorithms working in the background (without having to tweaks models or bounds) is functioning quite well. Review collected by and hosted on G2.com.

What do you dislike about AIMS?

API documentation could be improved for integrating with external platforms, such as ticketing tools and data-lakes. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your feedback, Alexander!

Yes, we agree on the API point. We are currently re-working all our APIs to be graph-based and these will be thoroughly documented and published. In the meantime, if you need any specific documentation or example, please reach out to our support team and we will be happy to assist right away!

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Powerful analytics tool"
What do you like best about AIMS?

Aims is making it easy and fast to produce useful reports for a better overview. Makes my day easyer both during incidents and in proactive work. Review collected by and hosted on G2.com.

What do you dislike about AIMS?

Big improvement if we could be able to click on an spesific error inside reports on the dashboard and move directly into the error component. Review collected by and hosted on G2.com.

Niko N.
NN
Founder Blendr.io
Small-Business (50 or fewer emp.)
"The AIOps solution we have been looking for"
What do you like best about AIMS?

Easy to connect data sources, intuitive dashboards that surface important insights, fast support, and smooth onboarding. Review collected by and hosted on G2.com.

What do you dislike about AIMS?

No major comments here, maybe the UI could be better, but Aims is working on it. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your review!

LV
EAI Infrastructure architect
Enterprise (> 1000 emp.)
"Excellent insight how your BizTalk environment is performing"
What do you like best about AIMS?

Easy to use to get performance statistics, monitoring trends in BizTalk environment, and a self-learning pro-active tool. Review collected by and hosted on G2.com.

What do you dislike about AIMS?

Export analytics reports to pdf could be improved. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your review!

We will enhance the export option to include more formats and formatting options.

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"AIMS Provides a complete overview and impressive level of detail in a myriad of integrations."
What do you like best about AIMS?

Easy to use and intuitive user interface.

Excellent dashboards that provide a good overview, and you can create custom analytics/reports if you need to dive into the details.

Great customer service! Review collected by and hosted on G2.com.

What do you dislike about AIMS?

The event module with anomaly reporting presents a large amount of data. It can be challenging to identify what is the most relevant. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for taking the time to leave your review!

I hope this will help. Here is a “how-to” guide (https://www.aims.ai/product-updates/tips-tricks-how-to-work-with-anomalies) on how to read all this information and structure it so it makes sense right away. We provide additional details and information in these anomaly reports for those who are interested in going deeper.

See how AIMS improved
Andrew S.
AS
Cloud Engineer
Small-Business (50 or fewer emp.)
"AIMS review"
What do you like best about AIMS?

powerful AI and good insight into Server performance Review collected by and hosted on G2.com.

What do you dislike about AIMS?

I did not find the UI very intuitive, but once set up it worked. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your review!

We are now working on several significant UI improvements that will make AIMS really intuitive.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"BizTalk - Error Analytics and Capacity Planning"
What do you like best about AIMS?

Error patterns help in areas of focus, Message Transactions, and Volume Payload Matrices helps in capacity planning Review collected by and hosted on G2.com.

What do you dislike about AIMS?

It's fulfilling our requirements of Analytics and capacity planning with load matrices. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your review, we are pleased to know you are happy with the support.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"An amazing tool for software monitoring and analytics"
What do you like best about AIMS?

Fast and pain-free setup, great dashboard and reporting capabilities, deep insight into the operational metrics of both software systems and infrastructure. Review collected by and hosted on G2.com.

What do you dislike about AIMS?

Navigation could use some rethinking. The new user interface they're currently working on seems to be much better though. Also, even though AIMS provides some basic support for event logs, there is a lot that could be done with it further to turn this into the ultimate diagnostics tool. Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your review!

Indeed, as you mentioned we are re-working our UI with completely new workflows, but we always appreciate client feedback for further improvements :) we know we can always improve on this based on different user scenarios.

On the topic of event logs, there will be a massive upgrade in approx 1 year where we will include a generic NLP engine for events. This engine will provide the same value as we do today on metrics, meaning anomaly detection and forecasting on pure event logs. We will then have two engines (metrics / event logs) that can run in parallel or standalone.

Verified User in Electrical/Electronic Manufacturing
AE
Enterprise (> 1000 emp.)
"Easy to install"
What do you like best about AIMS?

No need to install or maintain any other software along with AIMS Review collected by and hosted on G2.com.

What do you dislike about AIMS?

Looking for remote management option such as enablng Receive Location . I don't know whether this type of options is there as part of AIMS . Review collected by and hosted on G2.com.

Response from Ekaterina Kazakova of AIMS

Thank you for your review!

Thank you for providing the feedback on the remote management option. This is what we like to call admin capabilities, where a user can control config / status of the system / application monitored. By choice, we have not implemented this, as all our agents are read-only based and do not accept input. For many of our clients, this has been essential when it comes to security. The core focus of AIMS is monitoring and to provide insight on where to take action.

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