Amadeus Central Reservations System Reviews & Product Details

As a former Expedia Travel Advisor, I liked that with Amadeus Central Reservations System, finding flights as well as making reservations was fast as well as speedy. It includes live availability as well as competitive rates, thus making it easy to immediately find clients' best offer.

I also liked having its functionality to connect with hotel products as well as ancillaries, thus allowing me to take care of diverse aspects of a traveler’s journey from one location. Through its shortcuts as well as command line functionality, I could make reservations more quickly, a benefit particularly during peak time periods. Review collected by and hosted on G2.com.

A big problem I had with Amadeus was that it was hard for new people to learn, especially if they didn't know GDS commands. Also, some things seemed old and not as easy to use as newer online tools. Sometimes, I had to do more steps to finish easy tasks and when many people were using the system it could be slow, which was annoying when I needed to help customers faster. Review collected by and hosted on G2.com.

# Easy to use for flight ticketing and PNR creation.

# Easy to create a flight PNR in only five steps.

# logical commands that are very easy to learn and understand.

# Easy to make any changes in the PNR after the ticket is issued. Review collected by and hosted on G2.com.

# High subscription charges.

# Charge fee with the agency to create any PNR even after subscription.

# Not convenient to book a hotel or rent a car.

# Allow only six pages to open in one go. Review collected by and hosted on G2.com.

I worked for 8 years in the travel industry and work with a lot of travel booking products and software and none as easy as Amadeus, their new interface is great, you can browse upgrades really easily and they even have a masked interface if you are not into cryptic use. Review collected by and hosted on G2.com.

I used to dislike you couldnt do an upgrade on an existing option but now with the new roll out they even improved that! Review collected by and hosted on G2.com.

I used two different GDS, such as Worldspan, Saber. Still, I believed me once I used Amadeus, I forgot every GDS because the feature and tools of Amadeus software I love it very familiar and user-friendly. Review collected by and hosted on G2.com.

There is nothing to dislike because it's one of the best GDS software. Slightly complicate for first-time users, but once you get command on Amadeus, it goes very smoothly. Review collected by and hosted on G2.com.

It's Easier to use and user-friendly compared to other systems, Review collected by and hosted on G2.com.

It's quite slow to load and updates are not so often added Review collected by and hosted on G2.com.

Amadeus Reservation System is one of the best reservation systems available on the market. It is very complete and user friendly, accurate and always up to date in digital and data advancement. Review collected by and hosted on G2.com.

Perhaps I would suggest improvements on the customer service side as it has gone worse instead of advance in the past years. Review collected by and hosted on G2.com.

It is an all in one platform that integrates most all of the different airlines into 1 selling platform, I like that they allow you to work in the text only format which allows for faster booking. Review collected by and hosted on G2.com.

It can be slow at times, sometimes splitting booking the new airline locater doesn't come through and you have to call the airlines. Review collected by and hosted on G2.com.

Being able to have our accounts and data accessible from anywhere. It’s easy to maintain and have the data centralized. We like that it's good for the environment because it allows the company to go paperless.” Review collected by and hosted on G2.com.

After recieving training, the software was very easy to use and understand. Review collected by and hosted on G2.com.

I enjoyed the ease of the program, I like how easily manageable I can use this site to book reservations or make arrangements. Review collected by and hosted on G2.com.

As far as hospitality goes, there is nothing wrong with this app that I have used. I have found that when I use something, I like to take my time to study necessary tools to be successful Review collected by and hosted on G2.com.

Able to easily research and sell airfare. Review collected by and hosted on G2.com.

Poor customer support at times when system is down. Review collected by and hosted on G2.com.