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Antavo AI Loyalty Cloud Reviews & Product Details

Antavo AI Loyalty Cloud Product Details

Antavo offers the market’s most advanced AI-powered customer loyalty technology, streamlining the entire loyalty program lifecycle. The platform enables businesses to engage their entire customer base through its Promotion Engine. For those launching a loyalty program, the innovative Loyalty Planner accelerates implementation, making program planning up to 10 times faster. The flexible Loyalty Engine, featuring an intuitive Workflows editor, brings any loyalty concept to life. Once a program is live, the Optimizer transforms loyalty data into clear, actionable insights. At the core of all solutions is Timi AI, a groundbreaking agentic AI that enhances and supports your work at every step. As a pure-play loyalty technology vendor, Antavo’s robust, API-driven platform is recognized by industry leaders such as Forrester, Gartner, and IDC, and trusted by global brands including KFC, Skims, C&A, Flying Tiger, Notino, Scandic Hotels, Kathmandu, Brightline, and Benefit Cosmetics. Antavo is the go-to choice for loyalty consultants, agencies, and system integrators worldwide, empowering businesses across fashion, beauty, retail, travel, hospitality, and beyond to build meaningful customer connections.

Seller

Antavo Limited

Discussions

Antavo AI Loyalty Cloud Community

Languages Supported

English

Product Description

Antavo offers the market’s most advanced AI-powered customer loyalty technology, streamlining the entire loyalty program lifecycle. The platform enables businesses to engage their entire customer base through its Promotion Engine. For those launching a loyalty program, the innovative Loyalty Planner accelerates implementation, making program planning up to 10 times faster. The flexible Loyalty Engine, featuring an intuitive Workflows editor, brings any loyalty concept to life. Once a program is live, the Optimizer transforms loyalty data into clear, actionable insights. At the core of all solutions is Timi AI, a groundbreaking agentic AI that enhances and supports your work at every step. As a pure-play loyalty technology vendor, Antavo’s robust, API-driven platform is recognized by industry leaders such as Forrester, Gartner, and IDC, and trusted by global brands including KFC, Skims, C&A, Flying Tiger, Notino, Scandic Hotels, Kathmandu, Brightline, and Benefit Cosmetics. Antavo is the go-to choice for loyalty consultants, agencies, and system integrators worldwide, empowering businesses across fashion, beauty, retail, travel, hospitality, and beyond to build meaningful customer connections.

Overview by

Timi Garai (Marketing Manager at Antavo Loyalty Management Platform)

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Antavo AI Loyalty Cloud Integrations

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Integration information sourced from real user reviews.

Antavo AI Loyalty Cloud Media

The loyalty planner is there to support the translation of a high level loyalty concept into detailed loyalty requirements. The loyalty scope (requirements) is mapped as a list of member journeys. The loyalty concept whiteboard is the creative hub where you plan engagement rules, rewards and k...

The Antavo Planner generates loyalty journeys from your loyalty concept. You can fine-tune these journeys by filling in relevant fields or adding extra steps, ensuring every journey is perfect for your members.

Whether you are unsure of the Workflow you set up, or need direction of what to change for a different loyalty rule, Timi AI can help. She is an expert in the Antavo Engine and can analyze the Workflow for you.

Activate, educate, and engage your customers through captivating gamified features like contests and athletic challenges. Collect invaluable zero-party data through gamified surveys and reviews.

Antavo’s Points Economy module is a robust yet flexible tool for managing all point-related rules in a centralized way. Users can set unique conditions for earning and burning points, handling pending points, and point expiration.

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RM

Rachel M.

Loyalty Operations Manager

Small-Business (50 or fewer emp.)

11/21/2024

"endless opportunity"

5/5

What do you like best about Antavo AI Loyalty Cloud?

I love that there really are no limits to what you can do, if you have an idea there is the ability to do something with it! it's not just blue sky thinking, you can make it into a reality. You have the ability to move at pace with elements and the technical team is second to none to help you get there! Review collected by and hosted on G2.com.

What do you dislike about Antavo AI Loyalty Cloud?

The thing i struggle with the most is that as i'm not a technical lead sometimes i need more support from the Antavo teams to help me understand some simpler things. But that being said they are always there to lend a helping hand! Review collected by and hosted on G2.com.

JH

Jabed H.

Loyalty Manager

Mid-Market (51-1000 emp.)

4/15/2025

"First Loyalty programme. Beautiful End to end."

5/5

What do you like best about Antavo AI Loyalty Cloud?

Ease of use of platform and seamless integrations with existing CMS and database. Review collected by and hosted on G2.com.

What do you dislike about Antavo AI Loyalty Cloud?

Sometimes the response times and urgency of tickets raised can be slightly tardy. Review collected by and hosted on G2.com.

JA

Jaime A.

Senior Marketing Technology Manager at KFC UK & Ireland

Enterprise (> 1000 emp.)

12/20/2024

"Technology underpinning a best in class loyalty program"

4/5

What do you like best about Antavo AI Loyalty Cloud?

-The technology that makes sense our innovative loyalty program.

-The company's constant evolution improving their features and releasing new ones.

-The great human team behind the scenes.

-Great customer support. Review collected by and hosted on G2.com.

What do you dislike about Antavo AI Loyalty Cloud?

-The onboarding process could have been a bit better with some delays and some integrations taking longer than expected.

-Not enough engagement after the initial launch of the loyalty program for a few months (it got better in the end). Review collected by and hosted on G2.com.

AH

Verified User in Hospitality

Enterprise (> 1000 emp.)

12/18/2024

"Antavo Dynamic Loyalty Solution"

4/5

What do you like best about Antavo AI Loyalty Cloud?

Antavo has been wonderful to work with and is extremely accommodating to our changing needs, Review collected by and hosted on G2.com.

What do you dislike about Antavo AI Loyalty Cloud?

Limited enhancements focus on the B2B product. Review collected by and hosted on G2.com.

AI

Anthony I.

Planner

Enterprise (> 1000 emp.)

6/28/2022

"Antavo achieved loyal customers to our brand"

4.5/5

What do you like best about Antavo AI Loyalty Cloud?

It has a module to create different contests, campaigns, sweepstakes and other activities that encourage customer loyalty with our products. These gamification modules are created easily and in a few steps. It has a portal for members, where our customers can enter and place all the incidents they make with our products; their purchases, product usage, tracking campaigns and more, to receive rewards. It allows web and mobile access, so that customers have much easier to enter the customer portal and for administrators to closely monitor customer and campaign behavior. Review collected by and hosted on G2.com.

What do you dislike about Antavo AI Loyalty Cloud?

The system can feel a bit slow when entering new contest information and uploading files to the software. The integration with MailChimp was a pain, but because of a bug of ours that we were able to fix thanks to the attention of tech support. If they could expand their available language it would be great, so we could have the software in our stores in Latin America. Review collected by and hosted on G2.com.

Recommendations to others considering Antavo AI Loyalty Cloud:

We are delighted with all the functions, tools and above all the benefits we have obtained with the use of this program. We have loyal customers who defend our brand, thanks to the activities and strategies suggested by the program. Without a doubt it delivers what it promises and more. Our growth as a brand and as a company has increased considerably thanks to the use of this software and the experience it provides to our clients. We have achieved more loyal customers with our campaigns and activities, achieving a growth in our sales and greater acceptance of new customers. Review collected by and hosted on G2.com.

What problems is Antavo AI Loyalty Cloud solving and how is that benefiting you?

Antavo has customer loyalty programs that make our customers and potential customers feel attracted to our brand and go beyond consuming it, to adopt it as a way of life. It also has a membership site where customers can enter and place all the actions they perform with the brand, to receive rewards. Module for the creation of various techniques for customer loyalty (contests, sweepstakes, activities, etc.). Portal for members, where customers can register and place the activities they perform with the brand and its products to obtain prizes. It has web access and access to mobile devices such as iPad, Tablet, Android, iPhone and smart watch. Review collected by and hosted on G2.com.

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