[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Social Intents
Sponsored
Social Intents
Visit Website
Product Avatar Image
Appy Pie

By Appy Pie LLP

Social Intents
Sponsored
Social Intents
Visit Website

Appy Pie Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the prompt and patient customer support from Appy Pie, providing effective assistance for various issues. (40 mentions)
Users appreciate the responsive support of Appy Pie, enhancing their overall experience with the platform. (28 mentions)
Users love the ease of use of Appy Pie, enabling effortless app and website creation without coding skills. (27 mentions)
Users love the ease of app design with Appy Pie, finding it simple and efficient for non-coders. (12 mentions)
Users appreciate the easy design process of Appy Pie, with its user-friendly templates and drag-and-drop functionality. (12 mentions)
Users rave about the intuitive drag-and-drop functionality of Appy Pie, making app development easy and efficient. (11 mentions)
Users appreciate the intuitive interface of Appy Pie, making app development simple and accessible for everyone. (11 mentions)
Users experience poor customer support, finding the help options inadequate and response times frustratingly slow. (13 mentions)
Users find the limited customization options frustrating, wishing for more flexibility in design and themes. (8 mentions)
Users experience communication issues with Appy Pie, particularly with support availability and response times. (5 mentions)
Users are frustrated with the high costs associated with Appy Pie, feeling pressured by upselling and hidden fees. (5 mentions)
Users find the limited functionality and support challenges with Appy Pie hinder their overall experience. (5 mentions)
Users find the limited functionality of Appy Pie restrictive, impacting customization and usability across various features. (5 mentions)
Users find the design outdated and express frustration with frequent app crashes and poor support services. (5 mentions)
Users find the limited features of Appy Pie restrictive, hindering creativity and complicating more advanced projects. (4 mentions)

Top Pros or Advantages of Appy Pie

1. Customer Support
Users appreciate the prompt and patient customer support from Appy Pie, providing effective assistance for various issues.
See 40 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Support is good"

What do you like about Appy Pie?

The features and the support helped me very well.

Adachi D.
AD

Adachi D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Customer service"

What do you like about Appy Pie?

the prompt response and access to live agents

2. Helpful
Users appreciate the responsive support of Appy Pie, enhancing their overall experience with the platform.
See 28 mentions

See Related User Reviews

RL

Rebecca L.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use"

What do you like about Appy Pie?

Quick response when help is needed! Live chat is super helpful!

Andres G.
AG

Andres G.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience!"

What do you like about Appy Pie?

I had a great experience with this representative! They were accommodating and went above and beyond to resolve my issue. Their professionalism and de

3. Ease of Use
Users love the ease of use of Appy Pie, enabling effortless app and website creation without coding skills.
See 27 mentions

See Related User Reviews

LV

Leah V.

Small-Business (50 or fewer emp.)

4.5/5

"Great product for our App and Website needs!"

What do you like about Appy Pie?

Easy-to-use templates help us create professional-looking apps and websites with no coding experience. Very easy to implement. Changes made in the app

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very Good overall"

What do you like about Appy Pie?

Very user friendly with many features to integrate into your solution

4. No Coding
Users love the ease of app design with Appy Pie, finding it simple and efficient for non-coders.
See 12 mentions

See Related User Reviews

LV

Leah V.

Small-Business (50 or fewer emp.)

4.5/5

"Great product for our App and Website needs!"

What do you like about Appy Pie?

Easy-to-use templates help us create professional-looking apps and websites with no coding experience. Very easy to implement. Changes made in the app

Princess M.
PM

Princess M.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Mobile App Design Platform"

What do you like about Appy Pie?

I like how easy it is to design your app its the only platform I used for mobile apps

5. Simple
Users appreciate the easy design process of Appy Pie, with its user-friendly templates and drag-and-drop functionality.
See 12 mentions

See Related User Reviews

LV

Leah V.

Small-Business (50 or fewer emp.)

4.5/5

"Great product for our App and Website needs!"

What do you like about Appy Pie?

Easy-to-use templates help us create professional-looking apps and websites with no coding experience. Very easy to implement. Changes made in the app

Princess M.
PM

Princess M.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Mobile App Design Platform"

What do you like about Appy Pie?

I like how easy it is to design your app its the only platform I used for mobile apps

6. Features
Users rave about the intuitive drag-and-drop functionality of Appy Pie, making app development easy and efficient.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Support is good"

What do you like about Appy Pie?

The features and the support helped me very well.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very Good overall"

What do you like about Appy Pie?

Very user friendly with many features to integrate into your solution

7. Intuitive
Users appreciate the intuitive interface of Appy Pie, making app development simple and accessible for everyone.
See 11 mentions

See Related User Reviews

DL

Dominico L.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent customer service support, technically competent team."

What do you like about Appy Pie?

Drag and drop functionality. Many features to implement in the app. User friendly

Andres G.
AG

Andres G.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience!"

What do you like about Appy Pie?

I had a great experience with this representative! They were accommodating and went above and beyond to resolve my issue. Their professionalism and de

Top Cons or Disadvantages of Appy Pie

1. Poor Customer Support
Users experience poor customer support, finding the help options inadequate and response times frustratingly slow.
See 13 mentions

See Related User Reviews

Fannie S.
FS

Fannie S.

Small-Business (50 or fewer emp.)

3.5/5

"User Friendly App software"

What do you dislike about Appy Pie?

"Account manager" isn't accessible, tech support is good once you get someone on the phone. Chat or is not helpful.

RO

Robin O.

Small-Business (50 or fewer emp.)

4.5/5

"Great value"

What do you dislike about Appy Pie?

Tricky to connect custom domain, need support help. The help forum is hard to sift through to answer basic questions like how to change the website te

2. Limited Customization
Users find the limited customization options frustrating, wishing for more flexibility in design and themes.
See 8 mentions

See Related User Reviews

Emma A.
EA

Emma A.

Small-Business (50 or fewer emp.)

5.0/5

"Shefa Eram and Sneh"

What do you dislike about Appy Pie?

I really wish you could improve the website themes. They are limited.

Bulbul A.
BA

Bulbul A.

Small-Business (50 or fewer emp.)

5.0/5

"technical support"

What do you dislike about Appy Pie?

Actually I like most of the thing of Appy Pie. But it would be best if I can customize design more.

3. Communication Issues
Users experience communication issues with Appy Pie, particularly with support availability and response times.
See 5 mentions

See Related User Reviews

Elson D.
ED

Elson D.

Small-Business (50 or fewer emp.)

3.5/5

"appypie"

What do you dislike about Appy Pie?

sometimes i have to explain myself more than one time

RO

Robin O.

Small-Business (50 or fewer emp.)

4.5/5

"Great value"

What do you dislike about Appy Pie?

Tricky to connect custom domain, need support help. The help forum is hard to sift through to answer basic questions like how to change the website te

4. Expensive
Users are frustrated with the high costs associated with Appy Pie, feeling pressured by upselling and hidden fees.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Helpful Customer Support"

What do you dislike about Appy Pie?

haven't found this yet, possibly cost involved in creating apps

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Affordable App"

What do you dislike about Appy Pie?

Dashboard is a bit old school, but does the job! The aggressive push to buy more each time I contact support is annoying.

5. Limitations
Users find the limited functionality and support challenges with Appy Pie hinder their overall experience.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great service and back up -Divyanshi is particularly efficient and helpful"

What do you dislike about Appy Pie?

nothing so far, it has all been seamless, if i had to pick something it would be the lack of functionality to receive passwords by text, but I underst

Stephanie S.
SS

Stephanie S.

Small-Business (50 or fewer emp.)

4.5/5

"Appreciate the help!"

What do you dislike about Appy Pie?

It's somewhat limited, but it's also a plug and play so that's to be expected.

6. Limited Functionality
Users find the limited functionality of Appy Pie restrictive, impacting customization and usability across various features.
See 5 mentions

See Related User Reviews

Emma A.
EA

Emma A.

Small-Business (50 or fewer emp.)

5.0/5

"Shefa Eram and Sneh"

What do you dislike about Appy Pie?

I really wish you could improve the website themes. They are limited.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great service and back up -Divyanshi is particularly efficient and helpful"

What do you dislike about Appy Pie?

nothing so far, it has all been seamless, if i had to pick something it would be the lack of functionality to receive passwords by text, but I underst

7. Poor Design
Users find the design outdated and express frustration with frequent app crashes and poor support services.
See 5 mentions

See Related User Reviews

Naren D.
ND

Naren D.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Service and Quick Response!"

What do you dislike about Appy Pie?

The Design of the app could be better...

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Affordable App"

What do you dislike about Appy Pie?

Dashboard is a bit old school, but does the job! The aggressive push to buy more each time I contact support is annoying.

8. Limited Features
Users find the limited features of Appy Pie restrictive, hindering creativity and complicating more advanced projects.
See 4 mentions

See Related User Reviews

Emma A.
EA

Emma A.

Small-Business (50 or fewer emp.)

5.0/5

"Shefa Eram and Sneh"

What do you dislike about Appy Pie?

I really wish you could improve the website themes. They are limited.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great service and back up -Divyanshi is particularly efficient and helpful"

What do you dislike about Appy Pie?

nothing so far, it has all been seamless, if i had to pick something it would be the lack of functionality to receive passwords by text, but I underst

Social Intents
Sponsored
Social Intents
Visit Website

Appy Pie Reviews (1,387)

View 2 Video Reviews
Reviews

Appy Pie Reviews (1,387)

View 2 Video Reviews
4.7
1,387 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Constant upsells, confusing charges, and poor support"
What do you like best about Appy Pie?

The tool itself is easy to use. No coding experience required. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

I signed up for AppyPie a few years ago because it looked affordable, but my experience has been the opposite. At every turn I’ve been pushed to pay hundreds more—often just to get what I’d consider basic support - like resubmitting an app after their platform failed a compliance check. Support has been relentless about upcharges and upgrades. On one occasion, a support rep insisted I owed hundreds of dollars for something I had already paid and wouldn’t back down until I dug through my credit card statements and proved it.

The pricing appears cheap at first, but in practice you end up paying far more—especially when their platform has a problem and you’re told the “solution” is another paid upgrade. Based on my experience, I cannot recommend AppyPie and after years tolerating this nonsense we are finally looking to change platforms. Review collected by and hosted on G2.com.

DM
IT assistant
Mid-Market (51-1000 emp.)
"Overall experience with using their services"
What do you like best about Appy Pie?

Upside is that they have good customer support, they will really try to help you with any issue regarding their service usage. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

I dislike the service they are offering. For instance, they provide support for the app we have built on their platform. We have taken their best deal, negotiated the price and when we took it, the service was really bad. App functionalities simply break without us doing anything. Ease of integration and ease of use are overshadowed by the fact that almost every day things crash without us doing anything. And to top it off, they offer us another deal for 2400€ per year for server fee, that didn't existed before, to migrate and maintain our one app because of recent google policies, and if we refuse to take it, they will simply shut our app down. Review collected by and hosted on G2.com.

Andrew B.
AB
System Administrator
Small-Business (50 or fewer emp.)
"Serving Tech on a Silver Platter: Why AppyPie Is the Slice You Need! ⭐⭐⭐⭐⭐"
What do you like best about Appy Pie?

AppyPie's customer service is fantastic. They helped implement the software easily, the use of the tool is very friendly, and the tool itself accomplishes the integration we are looking for! Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

I haven't found anything as of yet. All is well! Review collected by and hosted on G2.com.

Andres G.
AG
Marketing
Small-Business (50 or fewer emp.)
"Great experience!"
What do you like best about Appy Pie?

I had a great experience with this representative! They were accommodating and went above and beyond to resolve my issue. Their professionalism and dedication were truly impressive. I highly recommend them!" Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

It would be great if all the customer support representatives were as helpful as Abhay. Review collected by and hosted on G2.com.

Shahryar T.
ST
COO
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly App Development"
What do you like best about Appy Pie?

Appy Pie's intuitive interface makes app development accessible even for beginners. The drag-and-drop functionality simplifies the process, allowing users to create professional apps without coding knowledge. Additionally, the wide range of templates and customization options provides flexibility and creativity in app design. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

There is actually nothing I dislike about Appy Pie. The platform is user-friendly, efficient, and offers excellent customer support. Any minor challenges are quickly addressed by their responsive team, making the overall experience very satisfactory. Review collected by and hosted on G2.com.

Verified User in Fishery
AF
Small-Business (50 or fewer emp.)
"AppyPie user since 2018"
What do you like best about Appy Pie?

The AppyPie software is very easy to use, and there are many options to personalise your app. I've noticed that they update their software regularly, and there are many templates to choose from to get you started. While it's easy to create the app, I've been grateful for the support provided by the customer service team for issues that have arisen with our Google Developer and Apple accounts. I recommend signing up to the multi-year plan to get the most out of your subscription. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

Due to time zone differences, customer support is available for us (based in New Zealand) most of the time. On the odd occasion, we've had to leave a message and wait for someone to get back to us. Review collected by and hosted on G2.com.

RO
Small-Business (50 or fewer emp.)
"Great value"
What do you like best about Appy Pie?

For the starter price, it's a great value where I was paying $50/mo for LeadPages. The drag n drop interface is pretty intuitive to use and easy to customize. They have lots of great templates/ themes to start with, or you can just give the AI some prompts and see what it comes up with to start. The support is very responsive, although it took me 3 days and 3 long conversations to resolve connecting my custom .love url with my website. I think it depends which rep you get helping you. But they are all very nice and doing their best. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

Tricky to connect custom domain, need support help. The help forum is hard to sift through to answer basic questions like how to change the website template. Review collected by and hosted on G2.com.

Zafer T.
ZT
Research Staff
Small-Business (50 or fewer emp.)
"The most user-friendly application development platform"
What do you like best about Appy Pie?

Even if you don't know how to code, you can create a product you have planned without spending too much time on your own. You don't need to make a big effort to learn coding and details. You can get one-on-one help and solve problems when you get stuck. They help with any issue with patience and care. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

I haven't faced any unsolvable problems yet. Review collected by and hosted on G2.com.

Scott E.
SE
Director
Small-Business (50 or fewer emp.)
"Appy Pie is the BEST!!!"
What do you like best about Appy Pie?

I, an individual with a few skills, feel like I am part of a team!

What you get is nothing less than superb! For example, go to the app store and download "Nail Manicurist, lawhlp or roll call usa" browse. Once installed and opened, click the features. You will see a small amount of the parts featured within the Nail Manicurist app or any of the other two what they have to offer. If you can imagine it, you may be able to build it. My goal and mission are to implement all possible features within the "Nail Manicurist" app. Thank you for the endless possibilities. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

There are no dislikes with Appy PIe; I like everything they do, and I am looking forward to a long-term relationship with them and you will too. Sign up today!! Review collected by and hosted on G2.com.

David A.
DA
Small-Business (50 or fewer emp.)
"Great App for 99.9%"
What do you like best about Appy Pie?

Very Intuitive, easy to navigate, lots of tutorials, API integration of various other apps, such as Instagram and The Bible app. Review collected by and hosted on G2.com.

What do you dislike about Appy Pie?

Feature set is pretty limited with things such as:

- Group Messaging does not keep members phone numbers annonymous, like other apps such as Remind app.

- Templates are not customizable enough

- Push notifications can not be deleted by end users

- Push notification background image can not be individually changed, independant of the main background image

- Form builder limited to too few characters to be very useful for longer agreement documents.

- RSS feeds do not always work as expected

- Lacking "help" as an app "feature" that can be added to an app.

- The login process is confusing with many times that I've gone to edit my app, I'm asked to start a new business. There needs to be a clearer path, also to the help area. Review collected by and hosted on G2.com.