APS Reviews & Product Details

APS Product Details

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity.

Product Website

Seller

APS

Discussions

APS Community

Languages Supported

English

Product Description

At APS, our mission is simple: to make payroll and HR easier. Our comprehensive, user-friendly SaaS platform is designed to streamline workforce management for organizations, enabling efficient payroll processing, automated HR workflows, and an enhanced employee lifecycle—all in one place. With decades of industry expertise, APS is your dependable partner, committed to continuous improvement and innovative solutions that meet the evolving needs of our clients. Our clients and partners benefit from personalized service and dedicated support, helping them achieve their goals effortlessly. Businesses choose APS as their trusted workforce partner because of our unwavering commitment to the customer experience, reflected in our 98% customer satisfaction rate. Experience the APS difference—where professional, approachable, and innovative service meets your payroll and HR needs. Learn more.

Overview by

Rachel Maner, CDMP (Senior Digital Marketer, APS | I help sales teams collaborate with mid-market businesses so they can find the payroll and HR technology they need.)

Pricing

Pricing provided by APS.

Payroll

Starting at $6.00

1 Per Employee Per Month

View More Pricing Information

APS Integrations

(7)

Verified by APS

APS Media

APS Demo - Payroll Review and Release Process

Payroll review and release process in APS OnLine

Home screen in manager self service desktop portal

Home screen in employee self service desktop portal

APS Demo - Employee Self Service Clock In Screen

Clock-in screen of the employee self service mobile app

Expense Management dashboard in APS OnLine

Workforce Planning dashboard and budgeting metrics in APS OnLine

Official Downloads

(4)

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Wilmar C.

Transaction Monitoring Specialist

Mid-Market (51-1000 emp.)

9/13/2025

"Reliable and efficient platform for managing processes"

3.5/5

What do you like best about APS?

APS provides a very intuitive interface that makes navigation simple even for new users. The platform is stable, reliable, and allows us to manage tasks smoothly without unnecessary complications. The reporting and tracking features are clear and useful, making it easier to follow progress and keep everything organized. Its ability to streamline processes saves both time and effort, which is one of the biggest advantages for daily operations. Review collected by and hosted on G2.com.

What do you dislike about APS?

While APS is a strong tool overall, there are areas where it could be improved. The customization options are somewhat limited, which means adapting it fully to specific workflows can take extra effort. At times, customer support response can be a bit slow when dealing with more complex issues. Additionally, integrations with third-party tools are functional but not always as seamless as expected, which can require additional manual work to bridge the gaps Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

APS helps simplify and centralize our payroll and HR processes. Before implementing it, managing payroll, time tracking, and employee data required multiple systems and a lot of manual work, which created room for error. APS consolidates everything into one platform, making it easier to process payroll accurately, track attendance, and maintain compliance. This has saved our organization time, reduced administrative burden, and improved employee satisfaction because of more reliable and transparent processes. The ability to handle onboarding and benefits in the same system also helps us streamline workflows and reduce the complexity of managing our workforce. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Hi Wilmar, thank you for sharing such thoughtful feedback! We’re thrilled to hear that APS has helped your team simplify payroll and HR by consolidating everything into one intuitive platform. It’s great to know the reporting, tracking, and process streamlining features are saving you valuable time and effort.

We also appreciate your insights on customization, support responsiveness, and third-party integrations. Feedback like this helps us identify areas for continued improvement, and we’ll be sure to share your comments with our product and support teams.

We’re glad APS is making a positive impact on your daily operations and employee experience, and we look forward to supporting your success as you grow.

IP

Ian P.

Talent Acquisition

Mid-Market (51-1000 emp.)

9/10/2025

"Amazing experience"

5/5

What do you like best about APS?

What I like best about APS, is the way it transforms complex operations into a clear, efficient, and optimized process. For me, the biggest value is how APS not only improves accuracy in planning but also supports smarter decision-making, reduces bottlenecks, and ultimately drives better performance Review collected by and hosted on G2.com.

What do you dislike about APS?

What I find most challenging about APS is that, while it’s a powerful tool, it often requires significant effort in setup, data accuracy, and ongoing maintenance. If the input data isn’t clean or aligned across systems, the results can be less effective. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Hi Ian, thank you for sharing your experience with APS! We’re so glad to hear that the platform has helped transform complex operations into clear, efficient processes that support smarter decision-making and improved performance. It’s rewarding to know APS is giving you real-time visibility to reduce bottlenecks and anticipate challenges before they occur.

We appreciate your note on setup, data accuracy, and ongoing maintenance. You’re right that clean data is critical to getting the best results, and our team is always here to help ensure you get the most value out of APS.

We’re thrilled APS is making a meaningful impact on your daily operations, and we look forward to continuing to support your success.

AB

Adam B.

Director of Human Resources and Payroll

Mid-Market (51-1000 emp.)

5/6/2025

"APS: Strong Support, Smooth Implementation, and Helpful Enhancements Ahead"

5/5

What do you like best about APS?

In July 2024, our company transitioned from our previous payroll provider to Automatic Payroll Systems, Inc. (APS). Our former provider struggled with poor customer service, frequent staff turnover, and system updates that regularly caused other features to break. After a year of attempting to resolve ongoing issues from a flawed implementation, we evaluated several Payroll and HRIS platforms before ultimately selecting APS.

From the initial demo through implementation and go-live, APS took the time to understand our business. They weren’t just focused on selling software—they were focused on building a relationship. Their team made a genuine effort to understand our unique needs and ensure we had the right functionality in place. We had a goal of consolidating multiple systems. APS worked with us patiently as we gradually added features such as APS Hire, Benefits Administration, ACA Hours Tracking, ACA Alerts and Reporting, and COBRA services.

The customer service after go-live has been outstanding. We have a dedicated support team that consistently responds to our tickets and inquiries within two business hours, which is a huge improvement over our previous experience.

Approximately six months after implementation, we added even more APS services, including Benefits, ACA Alerts and Reporting, Carrier Connection, and COBRA. These additions significantly reduced manual work, minimized errors, and allowed us to consolidate even more systems under one platform. They also consistently add new updates or enhancements to their platform.

I would highly recommend APS to companies looking for more than just a vendor. With APS, you're not just a number—they truly care about their clients and continue to exceed my expectations. Review collected by and hosted on G2.com.

What do you dislike about APS?

My company operates multiple locations, and each one must be set up independently within APS. I’d love to see enhanced functionality that supports bulk updates across all company profiles, which would save significant time and effort. Additionally, it would be incredibly helpful if APS allowed for bulk document uploads to employee profiles rather than requiring one-at-a-time submissions. Lastly, having a centralized dashboard to view Event Tracking and Employee Updates across all locations without having to log into APS and then select each company individually would greatly improve usability and efficiency. APS Online is not user-friendly on a mobile device; it would be helpful for admin users on the go to have better access and functionality. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

Payroll Efficiency: APS streamlined our payroll process, reducing errors and saving valuable time each pay cycle.

All-in-One HR Platform: Consolidated multiple systems into one centralized platform, making it easier to manage employee data, onboarding, benefits, ACA reporting, COBRA, and more.

Improved Accuracy & Compliance Automated features (like ACA alerts and carrier connections) help reduce manual work, minimize errors, and keep us in compliance.

Exceptional Customer Support: Responsive support team typically replies within two business hours, providing consistent and dependable assistance.

Scalability with Add-Ons: APS allowed us to scale at our own pace by adding features gradually, based on our evolving business needs.

User-Friendly Interface: Easy navigation and clear dashboards help streamline day-to-day tasks for HR and payroll teams. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you, Adam, for such a thoughtful and detailed review! We’re truly honored to be your trusted partner and are so glad your transition to APS brought the smooth implementation, reliable support, and system consolidation your team needed. Your feedback about bulk updates, document uploads, and multi-location visibility is incredibly helpful—we’re always looking for ways to enhance the usability and efficiency of the platform. We appreciate your continued partnership and are excited to keep growing with you!

BS

Brian S.

Director of Administration

Small-Business (50 or fewer emp.)

5/5/2025

"Highly Recommend APS"

5/5

What do you like best about APS?

APS is a very friendly and intuitive package but the best thing about their company is the incredible customer service. You get assigned to a specific team and you know their names and contact information. It is easy to connect with them when you have an issue and they are very prompt at helping resolve it. This is incredibly comforting because many times the issues are very time sensitive. We don't have a lot of issues, but when we do we know they will help us resolve it. Review collected by and hosted on G2.com.

What do you dislike about APS?

The interface has been vastly improved since we first started using it, but there is still room for further improvement in this area. The current interface does not in any way diminish the software's capability and the user's ability to navigate. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thanks so much for the kind words, Brian. We're thrilled to hear that our intuitive platform and dedicated support team have made a positive impact for you. Your feedback on the interface is appreciated and will help guide our ongoing improvements. We're grateful to be your partner in making payroll and HR more efficient and secure.

PM

Patti M.

CEO

Small-Business (50 or fewer emp.)

11/9/2022

"A Payroll Service That Includes Five Star Customer Service!"

5/5

What do you like best about APS?

APS not only offers an easy-to-use product; their tutorials and safe-proof steps provide confidence that your payroll is done correctly. I can't say enough about their customer service. After using several payroll companies throughout the years, APS tops them all. You receive immediate help and professional feedback from a real person. Their follow-up to questions is amazing. And best of all--regardless of who you speak with--they can help. It's evident that they work as a team and in the best interest of the customer. Review collected by and hosted on G2.com.

What do you dislike about APS?

From a small church or nonprofit to a large corporation, APS provides the software and tools to meet your needs. I wouldn't change a thing and wish more people could free up their time by using APS for their HR and Payroll needs. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Patti, your kind words truly mean the world to our team. We’re so grateful for your continued trust and partnership — it’s a privilege to support you and your organization. Helping simplify your processes and earn your confidence is exactly why we do what we do. Here’s to many more smooth payrolls ahead!

TW

Traci W.

HR Director

Mid-Market (51-1000 emp.)

5/1/2025

"HR Director"

5/5

What do you like best about APS?

Ease of use. It's very intuitive. Plus, the setup was not painful like most new setup processes tend to be. Implementation was easy.

Very responsive customer service.

This is the first system I've felt comfortable enough to invest the time into integrating our Benefits and Open Enrollment process and other modules.

We use APS for almost every function, so we use the system all day, every day. Review collected by and hosted on G2.com.

What do you dislike about APS?

You have to log in every 5 minutes or so. I wish we could change that time frame ourselves.

"Notes" needs to be its own tab on the Employee profile. When we terminate an employee, there is a place to add notes to elaborate on or add special circumstances.

I would like to be able to create surveys to send to employees. A short "temp check" survey of our people would be fine.

I was told early on, "If there is a report that is not already pre-built in the Reporting section, or that you can't create on your own, we can build it for you". I did not find out until just recently that there would be a cost of $150/per hour to build it. The information pulls from reports already in the system, so I'm not sure why I couldn't just build a custom report and have access to that information to add to the criteria.

I love the ability to text or email all or some of our employees simultaneously. It would be nice if we had the ability to add an attachment to the emails, though.

I would also like the ability to input the data and then add a future date as an effective date (e.g., wage increases). Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much, Traci! We're thrilled to hear how intuitive the system has been for you and that implementation and daily use have been such positive experiences. It's especially meaningful to know that APS has been the first platform you've felt confident fully integrating for Benefits and Open Enrollment.

We truly appreciate the detailed feedback you provided — it helps us continue improving the platform in ways that matter most to users like you. Thank you for your trust and for making APS a part of your team's everyday success!

CK

Christine K.

Financial Controller

Mid-Market (51-1000 emp.)

5/1/2025

"Financial Controller"

5/5

What do you like best about APS?

APS provides the best customer service I have experienced with any company. By assigning a dedicated team to our account, they ensure that every interaction is with someone who is deeply familiar with our organization’s structure and history. Response times to inquiries are consistently fast, and issues are resolved promptly—often immediately. Additionally, the platform itself is highly intuitive and user-friendly, allowing for seamless account management and easy customization of features. Review collected by and hosted on G2.com.

What do you dislike about APS?

There isn't anything about APS that is a negative for us. Any issue that we have run into they have provided a quick and easy resolution. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

The biggest issue we have is when you create any deduction, income item, department, etc for one company there is no way to transfer those settings to another company. Instead, you have to recreate everything in each company. APS is working on the ability to transfer certain items, which saves time as well as ensure consistency in the company settings. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you so much, Christine! We're incredibly grateful for your thoughtful review and thrilled to hear that both our platform and dedicated support team have exceeded your expectations. Knowing that you’ve had such a seamless, personalized experience with APS means a lot to us.

We’re proud to support you and your organization. We truly appreciate your partnership with APS!

GA

Verified User in Accounting

Mid-Market (51-1000 emp.)

9/23/2025

Guest users or non-business users of the software, not included in G2 scores.

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4.5/5

JL

Julie L.

Bookkeeper

Small-Business (50 or fewer emp.)

5/21/2024

"So far so good!"

5/5

What do you like best about APS?

I am at the beginning of my journey with APS, but so far they have been amazing. The process to learn about and sign on with APS has been extremely smooth and well done. I worked with Kaylee at the beginning and she was attentive, knowledeable, and extremely helpful as this is my first time working with a big payroll company. APS was not the cheapest quote I received, but I chose them because of their customer service. They were definitely better in this area than the other companies I talked with. Bonus! They sent our office cookies! Review collected by and hosted on G2.com.

What do you dislike about APS?

I don't really have any. If you are a smaller company, their minimum monthly cost is $250. This could be a problem if you don't have enough people to meet that quota. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you, Julie! We’re thrilled to hear your experience with APS has been such a positive one so far, and we’ll be sure to pass along your kind words to Kaylee. We’re excited to support you on this journey and look forward to continuing to deliver the service that made us stand out. And we’re always happy to sweeten the start with cookies!

AW

Amy W.

Business Administrator

Small-Business (50 or fewer emp.)

5/1/2025

"Very User Friendly"

5/5

What do you like best about APS?

The website layout is easy to navigate. Customer service is also very helpful. When I was taking over our payroll duties and had questions, their support team was quick to respond and address any issues I was having. Aps also has everything we need to manage our employees. We can print out all the reports we need directly from their website. Review collected by and hosted on G2.com.

What do you dislike about APS?

There have been a couple times when I have searched for something and didn't know the correct words to search for the answer I needed. I then just had to reach out to customer support and wait for them to get back with me. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

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Thank you for your review! We're glad APS is helping support your team, and we appreciate having you as a valued customer.