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Customer Experience Management Reviews & Product Details

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Customer Experience Management Product Details

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UT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

2/1/2019

"NetCracker Review"

4.5/5

What do you like best about Customer Experience Management?

I like how we are able to keep track of review using the software. We have visibility of product and services along with orders and comments. Access to make changes to customers account. Review collected by and hosted on G2.com.

What do you dislike about Customer Experience Management?

I do not dislike anything about the software. Review collected by and hosted on G2.com.

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Categories on G2

Customer Journey Analytics Integrated Revenue and Customer Management (IRCM) for CSPs

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