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Canix Reviews & Product Details

Canix Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Canix Media

Canix Demo - Cultivation Forecasting
Dashboard for cultivation forecasting tool
Canix Demo - Harvest Overview
Manage harvests with this view
Canix Demo - Waste Report
Reduce waste using this report
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Canix Reviews (114)

Reviews

Canix Reviews (114)

4.3
114 reviews

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Rosemary M.
RM
Ops/Distro/Sales
Mid-Market (51-1000 emp.)
"Canix Review"
What do you like best about Canix?

Pros:

* ✅ Compliance Made Easy - Build your system from the ground up and compliance is always on track and verifiable.

* ✅ Intuitive Interface - if you love data, you'll love Canix.

* ✅ Customer Support - Canix team is an email away and super responsive. They are collaborative in all issue resolution and continually offer best practices and follow-up support.

* ✅ Reporting - Can easily tailor Canix generated reports to your needs or generate reports on your own. The reports are easy to filter and rearrange in real time. It is so helpful to have all the data at your fingertips.

* ✅ Updates - Canix is open to user requests, often letting users vote on next updates and requests from other users. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Cons:

* ⚠️ Learning Curve: Canix can seem intimidating - this can prevent users from initially starting. Once using, it is very intuitive. Canix also offers training and real-time support.

* ⚠️ Occasional Bugs: Minor glitches, often addressed quickly. Review collected by and hosted on G2.com.

MS
Kitchen Manager
Small-Business (50 or fewer emp.)
"Using Canix in an edibles kitchen"
What do you like best about Canix?

During an edibles cook, Canix allows me to easily track all cannabis and non-cannabis ingredients in each cook. It will pull the ingredients from my inventory each time a make a tag. It will also tell me the cost of each ingredient, and allow me to enter all labor hours. So every penny that is spent can be tracked. There is also a reporting section where you can see tables and graphs with any possible information you can think up!

-Madison Speer: mspeer@smokeyrivercannabis.com Review collected by and hosted on G2.com.

What do you dislike about Canix?

Some time needs to be spent to create Bills of Materials and Batch templates. However, once the templates are done they automatically populate all ingredients and costs each time a tag is created. Review collected by and hosted on G2.com.

Suvi F.
SF
ERP Manager
Mid-Market (51-1000 emp.)
"ERP Manager"
What do you like best about Canix?

Usability across different license types: We utilize Canix for our Cultivation, Processing and Distribution Licenses and Canix is tailored to accomodate track and trace for all three.

Marketplace: Since Canix implemented the Shop, we have been able to move all of our sales to Canix, which enables us to have a single source for all of our inventory movements.

Refinement: Through out the time we have been with Canix, they have been super responsive to requests and willing to work with us on improving our systems as well as functionality in Canix. Additionally, Canix is highly customizable in how you set up and view your data! Review collected by and hosted on G2.com.

What do you dislike about Canix?

There are a few bugs, however, none that Canix isn't working on resolving. Review collected by and hosted on G2.com.

DA
Processing Supervisor
Mid-Market (51-1000 emp.)
"So much better then dealing with the Biotrack interface"
What do you like best about Canix?

After constantly struggling with Biotrack, where even basic tasks took longer due to its clunky interface and rigid workflows, Canix has been a game-changer. Its intuitive GUI makes navigating menus, making adjustments, and moving items much more efficient. The ability to open multiple tabs for multitasking has drastically improved our workflow. On top of that, the system was easy to implement, integrates smoothly with our existing processes, and the customer support has been consistently responsive and helpful throughout the transition. We us it everyday, to solve our problems. Review collected by and hosted on G2.com.

What do you dislike about Canix?

There's been a few bugs like unit numbers being the same but different items. Review collected by and hosted on G2.com.

AM
Processing Manager
Mid-Market (51-1000 emp.)
"Great but some bugs"
What do you like best about Canix?

The easy interface and the ability to figure things out. The way canix is laid out is easy to use and figure out. I can easily navigate every where on the platform without getting lost or confused. Review collected by and hosted on G2.com.

What do you dislike about Canix?

It updates way to frequently and normally we have glitches every time it does. Also with integrating it with Biotrack it also has problems that take weeks to fix. Currently I am waiting to split 2 parent barcodes into product types but can not due to an update and the biotrack communication has glitched and the product all of a sudden has been allocated and I can not do anything with the barcode. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Small-Business (50 or fewer emp.)
"Great In Theory"
What do you like best about Canix?

The current most helpful thing about Canix is that the website is being catered to the specific needs of the company I am employed at. In theory, it should work great, and I believe it will once the website is fully fleshed out and more functional. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Many things are currently unhelpful about Canix. Thee website in its current state insists on opening a new tab every time a new action is performed, and at times it will give an error message telling the user they don't have enough memory to perform said action. The suggestion from the website is to close open tabs to free up space which is a bit ironic.

The ability to create Metrc tag labels is a function i have been able to use with other programs, though with Canix, the fact that this needs to be done in a separate page entirely unassociated with the order being currently worked on poses many issues. Rather than creating a set number of labels starting with the tag number the user provides and generating them in numerical order, I believe it would be best to create labels after inputting an associated order number (or by moving the "Tags & Labels" tab into the actions provided when editing a Sales Order) and having all tag information populate and associate automatically.

There is a "Refresh Metrc Data" button in the sidebar that, like many other features, is great in theory, but requires more effort than it should to use. It is currently most frequently utilized when creating Tags. Even after Metrc tags have been assigned and associated with an order, and even if the pop-up says Metrc data is being currently refreshed, it will again have to be manually refreshed by user in order for all necessary information to auto-populate into the tag template. I believe Metrc data should never have to be manually refreshed by user, and that it should be done automatically at set intervals by the program itself.

There are many sections where information will auto-populate, many of them being in the order editing process. It seem that there is more consistent auto-population in sections where the user would rather not have it done (sections where the information varies widely from order to order, like "additional payment notes"), and it is less consistent where the user would prefer it to be (sections where information will not vary widely from order to order or location to location, like "terms and conditions" or "route" and "destination").

Lastly--and I am submitting this review now after taking many days to compile notes and not any longer as I'm sure I would find more things to gripe about, and I don't want this to be any more lengthy than it is--there is no search bar. There is a search function that allows you to search the program's settings, but users are currently unable to search the program itself for any information that they may need readily at their disposal. Programs like Distru have a site-wide search function that allowed users to look up an order by its associated Distru order number, Distru invoice number, Leaflink order number, Leaflink invoice number, or location. Users are also able to search for packages by name, sku, or associated Metrc tag. This seems like a very basic quality of life function that i was frankly shocked to see isn't available.

Through no fault of the website/program or its creators, it just isn't ready to be used in daily operation in the way Distru or other similar, already established programs are. Any function that may improve the workflow is currently overshadowed by the current issues. Review collected by and hosted on G2.com.

Response from Stacey Hronowski of Canix

Hi! Thank you so much for taking the time to share such detailed feedback with us. It helps us improve.

We take your concerns very seriously, and we've already actioned upon some of the things that you've mentioned:

1. Lack of search bar - We've added in search on our Shop: https://canix.canny.io/changelog/smarter-shop-filters-search-on-shop. Search throughout the rest of the product coming shortly.

2. Not being able to print labels from the sales order screen - We released this this week: https://canix.canny.io/changelog/download-package-labels-directly-from-sales-orders

3. Auto-population of information - you can now auto-populate sales order information by last order, or by last customer, or you can choose to not have it auto-populate at all.

4. Refreshing Metrc data - We refresh Metrc data every ten minutes, for every data object in Canix, automatically in the background. We will look at implementing Webhooks as well to ensure faster syncing with Metrc.

Once again, thank you for your feedback!

Verified User in Pharmaceuticals
UP
Small-Business (50 or fewer emp.)
"Customer support great. Functionality great. Well rounded compliance software."
What do you like best about Canix?

Data tracking is fantastic. I never struggle to find my batches and I find the interface very user freindly. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Because my company is in South-Africa, the upload speed of some data blocks either lags or the upload fails. I can also only print 200 labels at a time. This is annoying because I need to print 5000 at a time and to do the same command 25 times each one 5 minutes apart just takes up my whole day. Review collected by and hosted on G2.com.

DL
Assistant Manager of Packaging
Pharmaceuticals
Small-Business (50 or fewer emp.)
"Such a smooth operator!"
What do you like best about Canix?

use Canix on a daily basis and has never been better. The integration and interacting with Metrc makes everything go so much smoother now. customer service has been quick to respond with issues and new means to compensate. Still like that Im able to setup and save multiple labels and templates. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Nothing, after fine tuning canix has now become so easy to use Review collected by and hosted on G2.com.

Travis O.
TO
Purchasing Coordinator
Mid-Market (51-1000 emp.)
"Canix - Great Platform & Software"
What do you like best about Canix?

Intuitive interface, making it easy to learn and navigate. This is a big plus, especially in an industry with complex regulations and workflows. Canix integrates with Metrc, the track-and-trace system used in many states, streamlining compliance and reducing the risk of errors. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Like any software, Canix can experience occasional glitches or bugs. While these are often resolved quickly, they can still disrupt operations and cause frustration. System allows for a template to be built for Metric but doesn't directly generate a printable manifest document. Review collected by and hosted on G2.com.

CD
Operations Manager
Mid-Market (51-1000 emp.)
"Multiple Tag Searching/Continuous Scanning"
What do you like best about Canix?

What I love most about Canix is the ability to search and enter multiple tag#'s at one time. I believe they call this the continuous scanning function. For example, if I need to create a transfer, you can continuously add all the item tag's for the transfer into one field. You can also copy multiple items from an Excel list and paste it into the field. Unlike Metrc, where you can only search one at a time. Review collected by and hosted on G2.com.

What do you dislike about Canix?

What I dislike the most about Canix is not having the ability to fully execute transfers all within Canix. You can only create templates and then have to finish the process in Metrc. However, I believe this is a limitation of Metrc sharing API info. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

Average Discount

9%

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