What do you dislike about Canix?
Many things are currently unhelpful about Canix. Thee website in its current state insists on opening a new tab every time a new action is performed, and at times it will give an error message telling the user they don't have enough memory to perform said action. The suggestion from the website is to close open tabs to free up space which is a bit ironic.
The ability to create Metrc tag labels is a function i have been able to use with other programs, though with Canix, the fact that this needs to be done in a separate page entirely unassociated with the order being currently worked on poses many issues. Rather than creating a set number of labels starting with the tag number the user provides and generating them in numerical order, I believe it would be best to create labels after inputting an associated order number (or by moving the "Tags & Labels" tab into the actions provided when editing a Sales Order) and having all tag information populate and associate automatically.
There is a "Refresh Metrc Data" button in the sidebar that, like many other features, is great in theory, but requires more effort than it should to use. It is currently most frequently utilized when creating Tags. Even after Metrc tags have been assigned and associated with an order, and even if the pop-up says Metrc data is being currently refreshed, it will again have to be manually refreshed by user in order for all necessary information to auto-populate into the tag template. I believe Metrc data should never have to be manually refreshed by user, and that it should be done automatically at set intervals by the program itself.
There are many sections where information will auto-populate, many of them being in the order editing process. It seem that there is more consistent auto-population in sections where the user would rather not have it done (sections where the information varies widely from order to order, like "additional payment notes"), and it is less consistent where the user would prefer it to be (sections where information will not vary widely from order to order or location to location, like "terms and conditions" or "route" and "destination").
Lastly--and I am submitting this review now after taking many days to compile notes and not any longer as I'm sure I would find more things to gripe about, and I don't want this to be any more lengthy than it is--there is no search bar. There is a search function that allows you to search the program's settings, but users are currently unable to search the program itself for any information that they may need readily at their disposal. Programs like Distru have a site-wide search function that allowed users to look up an order by its associated Distru order number, Distru invoice number, Leaflink order number, Leaflink invoice number, or location. Users are also able to search for packages by name, sku, or associated Metrc tag. This seems like a very basic quality of life function that i was frankly shocked to see isn't available.
Through no fault of the website/program or its creators, it just isn't ready to be used in daily operation in the way Distru or other similar, already established programs are. Any function that may improve the workflow is currently overshadowed by the current issues. Review collected by and hosted on G2.com.