[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Share your insights with ChartHop

Thousands of people like you come to G2 to find out whether solutions like ChartHop are the right fit for them. Share your real experiences with ChartHop and the G2 community and help someone make the right decision about their software.

ChartHop Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of ChartHop, centralizing all company information and optimizing team visibility. (32 mentions)
Users value the user-friendly interface and comprehensive org chart of Charthop for managing remote team dynamics. (32 mentions)
Users love the comprehensive org chart feature of ChartHop, enhancing visibility and organization in remote teams. (29 mentions)
Users value the comprehensive features of Charthop, enhancing collaboration and providing crucial information for company events. (20 mentions)
Users love the user-friendly design of ChartHop, making it accessible for admins and employees alike. (19 mentions)
Users find missing features in ChartHop, particularly lacking integration with payroll systems and onboarding modules. (10 mentions)
Users find limited customization options in ChartHop challenging when linking job data across processes and managing unique roles. (9 mentions)
Users find the complexity of ChartHop can hinder usability, requiring technical knowledge for effective customization. (6 mentions)
Users express concerns about integration issues with payroll systems, impacting overall efficiency and user experience. (6 mentions)
Users find that there is a significant learning curve for effectively utilizing ChartHop’s complex filtering and reporting features. (6 mentions)
Users experience data issues with ChartHop, including outdated information and challenges in tracking organizational metrics. (5 mentions)

Top Pros or Advantages of ChartHop

1. Ease of Use
Users appreciate the ease of use of ChartHop, centralizing all company information and optimizing team visibility.
See 32 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy way to manage internal event attendance and Org charts"

What do you like about ChartHop?

Its great to have a tool that has all the information needed for company events in one place. The org chart feature is also great to understand wherev

Nicole G.
NG

Nicole G.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop makes it easy to put our data to use!"

What do you like about ChartHop?

ChartHop gives us the access we need to put our data to use in the way we need to! It also makes it so easy to search and split our org chart for the

2. Features
Users value the user-friendly interface and comprehensive org chart of Charthop for managing remote team dynamics.
See 32 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy way to manage internal event attendance and Org charts"

What do you like about ChartHop?

Its great to have a tool that has all the information needed for company events in one place. The org chart feature is also great to understand wherev

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Convenient to use."

What do you like about ChartHop?

I get to see the data of our oragnisation. Which colleague is working under whom and can see the organization chart. I can even check which employee i

3. Org Chart
Users love the comprehensive org chart feature of ChartHop, enhancing visibility and organization in remote teams.
See 29 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy way to manage internal event attendance and Org charts"

What do you like about ChartHop?

Its great to have a tool that has all the information needed for company events in one place. The org chart feature is also great to understand wherev

Nicole G.
NG

Nicole G.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop makes it easy to put our data to use!"

What do you like about ChartHop?

ChartHop gives us the access we need to put our data to use in the way we need to! It also makes it so easy to search and split our org chart for the

4. Comprehensive Features
Users value the comprehensive features of Charthop, enhancing collaboration and providing crucial information for company events.
See 20 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy way to manage internal event attendance and Org charts"

What do you like about ChartHop?

Its great to have a tool that has all the information needed for company events in one place. The org chart feature is also great to understand wherev

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"ChartHop fills gaps left by other larger HCMS"

What do you like about ChartHop?

Charthops UI is friendly and the org chart and capabliites are pretty amazing. You can alert on anything that is in Charthop pretty easily making i

5. Helpful
Users love the user-friendly design of ChartHop, making it accessible for admins and employees alike.
See 19 mentions

See Related User Reviews

Jaime M.
JM

Jaime M.

Mid-Market (51-1000 emp.)

5.0/5

"Charthop has made People Operations so much better."

What do you like about ChartHop?

How user friendly the platform is for admins & employees. It gives employees access to People Data that HRIS systems would not allow for, and crea

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The HR Tool You didn't know you needed"

What do you like about ChartHop?

At Scout, ChartHop is our primary headcount and performance management tool as we scale. I love that ChartHop blends great functionality with ease of

Top Cons or Disadvantages of ChartHop

1. Missing Features
Users find missing features in ChartHop, particularly lacking integration with payroll systems and onboarding modules.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Charthop People Ops Platform"

What do you dislike about ChartHop?

I wish Charthop HRIS integrated with more payroll systems and had an onboarding module. It would greatly enhance our user experience by consolidating

Nicole W.
NW

Nicole W.

Mid-Market (51-1000 emp.)

4.0/5

"ChartHop eliminated hundreds of Google Sheets from my daily workflow!"

What do you dislike about ChartHop?

All data that is pulled into ChartHop must be tied to an active employee account. Therefore, high level organizational metrics cannot be tracked in Ch

2. Limited Customization
Users find limited customization options in ChartHop challenging when linking job data across processes and managing unique roles.
See 9 mentions

See Related User Reviews

Nicole G.
NG

Nicole G.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop makes it easy to put our data to use!"

What do you dislike about ChartHop?

If anything, there's too much to ChartHop - though you can easily manage the security around your data however you need to, all of the fields not hidd

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"ChartHop fills gaps left by other larger HCMS"

What do you dislike about ChartHop?

Charthop bases everythign on a new job being a person or role. This can get tricky considering how to link it from the ATS recruiting process to the H

3. Complexity
Users find the complexity of ChartHop can hinder usability, requiring technical knowledge for effective customization.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use"

What do you dislike about ChartHop?

It has too many sub section so it become difficult to seach for a particuar data.

Emily C.
EC

Emily C.

Mid-Market (51-1000 emp.)

5.0/5

"Can't live without ChartHop"

What do you dislike about ChartHop?

There’s a lot you can do with ChartHop out of the box, but if you want to really configure it to specific situations, there’s a learning curve for adm

4. Integration Issues
Users express concerns about integration issues with payroll systems, impacting overall efficiency and user experience.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Charthop People Ops Platform"

What do you dislike about ChartHop?

I wish Charthop HRIS integrated with more payroll systems and had an onboarding module. It would greatly enhance our user experience by consolidating

Nicole G.
NG

Nicole G.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop makes it easy to put our data to use!"

What do you dislike about ChartHop?

If anything, there's too much to ChartHop - though you can easily manage the security around your data however you need to, all of the fields not hidd

5. Learning Curve
Users find that there is a significant learning curve for effectively utilizing ChartHop’s complex filtering and reporting features.
See 6 mentions

See Related User Reviews

Daniel B.
DB

Daniel B.

Mid-Market (51-1000 emp.)

4.5/5

"Strong operational tool that offers lots of customization"

What do you dislike about ChartHop?

The upside is the customization. The downside is the customization. You need someone on your team who is going to understand the technical side of

Emily C.
EC

Emily C.

Mid-Market (51-1000 emp.)

5.0/5

"Can't live without ChartHop"

What do you dislike about ChartHop?

There’s a lot you can do with ChartHop out of the box, but if you want to really configure it to specific situations, there’s a learning curve for adm

6. Data Issues
Users experience data issues with ChartHop, including outdated information and challenges in tracking organizational metrics.
See 5 mentions

See Related User Reviews

ES

Elton S.

Enterprise (> 1000 emp.)

4.5/5

"Great hub for People Data"

What do you dislike about ChartHop?

They're still a bit of a new tool so it's hard to fault them, but there are a few bugs that could be sorted out.

Nicole W.
NW

Nicole W.

Mid-Market (51-1000 emp.)

4.0/5

"ChartHop eliminated hundreds of Google Sheets from my daily workflow!"

What do you dislike about ChartHop?

All data that is pulled into ChartHop must be tied to an active employee account. Therefore, high level organizational metrics cannot be tracked in Ch

ChartHop Reviews (154)

Reviews

ChartHop Reviews (154)

4.3
154 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Daniel L.
DL
Data Product Associate
Mid-Market (51-1000 emp.)
"Great UX and easy access to org-wide data"
What do you like best about ChartHop?

I really like the interface and overall user experience. It’s very easy to find what I need, the sections are well organized, and the navigation feels intuitive. It provides an excellent user experience, with all the relevant data about myself, my direct reports, and the organization as a whole in one place. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Occasionally I’ve experienced some site instability, but these cases were very rare. Beyond that, I don’t have any significant dislikes. Review collected by and hosted on G2.com.

Nicole G.
NG
Human Resources Operations Specialist
Mid-Market (51-1000 emp.)
"ChartHop makes it easy to put our data to use!"
What do you like best about ChartHop?

ChartHop gives us the access we need to put our data to use in the way we need to! It also makes it so easy to search and split our org chart for the org views we need. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

If anything, there's too much to ChartHop - though you can easily manage the security around your data however you need to, all of the fields not hidden in the platform are available to all users to select when trying to search or filter, regardless of security settings will actually allow those fields to be put to use. Review collected by and hosted on G2.com.

Bobby P.
BP
Head of Learning and Development
Financial Services
Mid-Market (51-1000 emp.)
"Powerful HR tool"
What do you like best about ChartHop?

I love how powerful ChartHop's data sheet functionality is. It's quick and easy to pull up a spreadsheet view of all of our employees and add various data points like each person's manager, email, location, role, etc., then export that information to Excel. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Admin permissions are sometimes confusing within the platform. For instance, I have permission to change a data point on the Data Sheet view, but I don't have permission to change that same data point on an employee's personal profile. That makes zero sense to me. Review collected by and hosted on G2.com.

Nariman O.
NO
Operations Associate
Mid-Market (51-1000 emp.)
"It's amazing!"
What do you like best about ChartHop?

What I like best about ChartHop is its ability to bring together people data in a way that is both intuitive and actionable. Traditionally, HR and organizational data have been siloed across multiple platforms, spreadsheets, HRIS systems, performance management tools, etc. Which makes it difficult to get a clear, real-time view of an organization. ChartHop solves this problem by creating a centralized, visual platform where everything from headcount planning and compensation analysis to DEI reporting and organizational design is accessible and transparent. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Nothing . Review collected by and hosted on G2.com.

Sylvain B.
SB
IT Digital Project Manager
Mid-Market (51-1000 emp.)
"Very efficient solution, excellent support team : the great combo"
What do you like best about ChartHop?

Ambitious roadmap showing "long-term" vision, which is very appreciable when we (as a client) invest in tech service for HR. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

The app catalogue (integrated partners) within Charthop could be more inspiring, by showcasing use cases and value in more details. Review collected by and hosted on G2.com.

Verified User
G
"Easy Navigation and Data Retrieval, Minor Filter Hiccups"
What do you like best about ChartHop?

I love how easy ChartHop is to use and search, whether I'm looking for specific data, individuals, or departments. It makes exploring the org chart straightforward. As a project leader, ChartHop enables me to quickly identify key stakeholders and retrieve important data like employee emails and department information used in internal analysis. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Adding and removing filters in the data sheet feature is a little bit clunky at times. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"One stop shop for all HR solutions!"
What do you like best about ChartHop?

The easy access and display of personal data! A fan of the Org chart! It helps me map people to their peers, and this is useful as we are an org that is spread out internationally! Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Nothing in particular! I guess the implementation in my region is not as compared to the US! We have to rely on another tool for Payroll. Review collected by and hosted on G2.com.

Di W.
DW
Marketing manager
Enterprise (> 1000 emp.)
"Good app, easy to use"
What do you like best about ChartHop?

easy to navigate to the place I want to check Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

the org will become big or small when I move my mouth, which I am not intent to do Review collected by and hosted on G2.com.

Verified User in Internet
AI
Mid-Market (51-1000 emp.)
"Dashboards and Insights"
What do you like best about ChartHop?

It is very easy to create quick reports and effective dashboard visualizations. User interface is intuitive and clean. Customer support is incredible if you run into any issues. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

It can be buggy, but the customer support is so quick and helpful it rarely causes work delays. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Super Easy and Simple Org Charts!"
What do you like best about ChartHop?

Still the best place to go to see your org chart. Now I use it for integrations into other HR tools as well. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

UI is a bit better but still room to improve. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image