Checkfront Reviews & Product Details

I want to know why no one delivered the product we were promised. Please do an internal review and figure out why the transition for Ocoee Riverside Farm was handled so poorly. If you have questions contact me at support@ocoeeriversidefarm.com Review collected by and hosted on G2.com.

Complete garbage. No one knows what they are doing. Review collected by and hosted on G2.com.

Ease of use, customer calendar screen, guests booking experience and ease of use when booking. Responsiveness, iPhone support. Review collected by and hosted on G2.com.

I have asked for eight years for ability to give our brides the ability to book into a block of rooms set aside (locked) for them. I have asked for years for guests to be able to use their resort square gift cards to book then use my square based resort gift card to pay for the room. I don't think my requirements ever make it to the top of the list for development. Square is a Checkfront partner.

Too many button clicks to manually process OTA payments from Booking com and Expedia, compared to Cloudbeds software. Booking com zip codes is a postal code from Europe which does not work with Checkfronts integration with Square. Review collected by and hosted on G2.com.

Checkfront is easy to use for my business and our customers. That's an essential key to making things work primarily on eCommerce. And the answer is when you receive a click from a customer purchasing our services. Review collected by and hosted on G2.com.

The only matter is not having an immediate response to the surge of a dude. I compare this to our customers looking for a quick answer to what they want. But everything is solved on time. Review collected by and hosted on G2.com.

Many of our sales related points of action can be automated with Checkfront which makes our job a lot easier and gives us time to focus on making sales instead of spending a lot of time on operational points of actions. We also appreciate the integrated payment system and have only experienced very few issues regarding this function. We are huge fans of the support-team - they always ready to help as much as they are capable of and they are very skilled at conveying information and solutions to problems. Review collected by and hosted on G2.com.

It is a huge task every time we want to make changes in our opening hours, timeslots and pricing as our setup requires many different products, for us to be able to have products for both B2C and B2B customers. We also need product for staff override. Furthermore we have some very specific needs in regards to availability with some products., which makes it even more complicated every time we wish to make changes in availability.

We have requested some translations, which are not possible at the present moment, which causes an unprofessional and dodgy appearance to our customers on our webpage. We hope that the bug can be fixed as soon as possible. Review collected by and hosted on G2.com.

I love the ease of booking flow for guests. I enjoy the flexibility Checkfront provides for staff. The Checkfront staff are also so fantastic; their on-going support, top-notch guidance, and easy implmentation processes. I use checkfront daily and it has become a major tool in my aresnal for pulling data, communicating with guests, and internal operational process. Review collected by and hosted on G2.com.

My finance team has some issues with the reporting side of Checkfront and I wish Checkfront integrated with our current POS. Review collected by and hosted on G2.com.

Checkfront is constantly updated. Being able to connect with major OTAs like Viator and GetYourGuide is a basic feature. It also helps our business by offering webhook which we use to make our original calendar management system. Reasonable monthly fee is what I like about Checkfront too. Review collected by and hosted on G2.com.

I wish it offered API with KLOOK, auto cancel system with Viator/TripAdvisor etc. Review collected by and hosted on G2.com.

There are lots of ways to establish a booking, and it works very well for guiding companies. I like how well it integrates into our website, and guests have always commented about how easy it is to book through Checkfront. Review collected by and hosted on G2.com.

There have been glitches and errors in the past; however, those seem to have been resolved and the booking system seems pretty flawless right now. I wish the cost wasn't so high. Review collected by and hosted on G2.com.

The integrations and the way it streamlines the permissions with my team members. It organizes our reservations in real time with partner accounts which is also an amazing feature Review collected by and hosted on G2.com.

Sometimes the integrations dont work right away but with tweaking we are able to! We have also not been able to get Apple Pay to work on our checkout on the site. Other than that there is nothing to dislike. Review collected by and hosted on G2.com.

I like the ease of use and price for the service. Review collected by and hosted on G2.com.

I dislike the ability to easily edit bookings. More specifically, it is difficult to add days to the guest's stay if there is a gap in their occupancy. Or, if the guest switches from a small campsite to a large campsite. Review collected by and hosted on G2.com.

Our control of the operation, day by day, the change of operation is simple, including new product is easy. Review collected by and hosted on G2.com.

Only in my country, implement the payment, using a card reader. Review collected by and hosted on G2.com.