CommentSold Features
What are the features of CommentSold?
Merchandising/Marketing
- Promotions and Discounts
Product Catalog
- Product Configuration
- Product Search and Filtering
Order Process
- Checkout Process
- Tax Display and Processing
- Payment Processing
- Order Management
- Inventory Management
Multi-Channel Support
- Mobile
- Social Commerce
- Customer Service
Platform
- User Management
- Reporting / Analytics
- Security
- Performance and Reliability
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Technology Glossary Features
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CommentSold Categories on G2
Filter for Features
Merchandising/Marketing
Storefront Design Tools | Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience 29 reviewers of CommentSold have provided feedback on this feature. | 80% (Based on 29 reviews) | |
Product Visualization | As reported in 37 CommentSold reviews. Ability to display and manage photos, 3D views, videos etc for each product | 86% (Based on 37 reviews) | |
Recommendations / Personalization | Based on 35 CommentSold reviews. Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc | 80% (Based on 35 reviews) | |
Promotions and Discounts | Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. 39 reviewers of CommentSold have provided feedback on this feature. | 87% (Based on 39 reviews) | |
Shopping Cart Abandonment | Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. 37 reviewers of CommentSold have provided feedback on this feature. | 83% (Based on 37 reviews) | |
SEO | Provides tools to drive traffic to pages via organic search 27 reviewers of CommentSold have provided feedback on this feature. | 67% (Based on 27 reviews) |
Product Catalog
Content Management | Based on 36 CommentSold reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site. | 87% (Based on 36 reviews) | |
Product Configuration | Ability to all users select options to configure the product or select product options. For example, color, size, etc. 38 reviewers of CommentSold have provided feedback on this feature. | 88% (Based on 38 reviews) | |
Product Search and Filtering | Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting 41 reviewers of CommentSold have provided feedback on this feature. | 82% (Based on 41 reviews) |
Order Process
Checkout Process | See feature definition | As reported in 40 CommentSold reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | 87% (Based on 40 reviews) |
Shipping Options | Based on 36 CommentSold reviews. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 81% (Based on 36 reviews) | |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. 39 reviewers of CommentSold have provided feedback on this feature. | 85% (Based on 39 reviews) | |
Payment Processing | Based on 41 CommentSold reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 91% (Based on 41 reviews) | |
Order Management | As reported in 40 CommentSold reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 92% (Based on 40 reviews) | |
Returns / Refunds | Based on 36 CommentSold reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 83% (Based on 36 reviews) | |
Inventory Management | Displays inventory levels of products in real time. Displays inventory by location if required. This feature was mentioned in 40 CommentSold reviews. | 91% (Based on 40 reviews) | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. This feature was mentioned in 31 CommentSold reviews. | 90% (Based on 31 reviews) |
Multi-Channel Support
Omnichannel | Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. 32 reviewers of CommentSold have provided feedback on this feature. | 85% (Based on 32 reviews) | |
Mobile | As reported in 37 CommentSold reviews. Features that enable customers to easily to shop for products using a mobile device. | 92% (Based on 37 reviews) | |
Social Commerce | Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. This feature was mentioned in 40 CommentSold reviews. | 91% (Based on 40 reviews) | |
Customer Service | Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. 40 reviewers of CommentSold have provided feedback on this feature. | 93% (Based on 40 reviews) | |
3rd-Party Store Integration | Based on 25 CommentSold reviews. Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels | 81% (Based on 25 reviews) |
Platform
User Management | Enables customers to update their own user information, settings and preferences. 38 reviewers of CommentSold have provided feedback on this feature. | 91% (Based on 38 reviews) | |
Reporting / Analytics | Based on 39 CommentSold reviews. Provides standard and ad-hoc reporting ability to meet business requirements | 82% (Based on 39 reviews) | |
Security | Software provides appropriate tools and certifications to protect against fraud and malicious attacks 39 reviewers of CommentSold have provided feedback on this feature. | 90% (Based on 39 reviews) | |
Admin Access Rights | Based on 37 CommentSold reviews. Provides ability to control editing rights by product category, geography etc. | 91% (Based on 37 reviews) | |
Cross Browser Support | As reported in 37 CommentSold reviews. Enables store or site to provide the same user experience in all browsers and browser versions. | 90% (Based on 37 reviews) | |
Performance and Reliability | Software performs well and runs with minimal unscheduled downtime This feature was mentioned in 39 CommentSold reviews. | 88% (Based on 39 reviews) |
Visitor Behavior
Monitoring | Based on 22 CommentSold reviews and verified by the G2 Product R&D team. Monitor the behavior of website and online store visitors | 77% (Based on 22 reviews) | |
Targeting | Based on 21 CommentSold reviews and verified by the G2 Product R&D team. Ability to target website visitors based on behavioral patterns | 77% (Based on 21 reviews) |
Personalization
Recommendation | Based on 25 CommentSold reviews and verified by the G2 Product R&D team. Recommend products based on order history and online behavior | 81% (Based on 25 reviews) | |
Cart Abandonment | Based on 27 CommentSold reviews and verified by the G2 Product R&D team. Deliver messages targeted at buyers who are about to leave an online store | 85% (Based on 27 reviews) |
Multichannel
Web | Based on 25 CommentSold reviews and verified by the G2 Product R&D team. Integrate personalized content and recommendations on websites | 84% (Based on 25 reviews) | |
Based on 24 CommentSold reviews and verified by the G2 Product R&D team. Define customized email templates which are sent automatically | 81% (Based on 24 reviews) | ||
Mobile | Based on 24 CommentSold reviews and verified by the G2 Product R&D team. Include personalization features that are mobile-friendly and responsive | 92% (Based on 24 reviews) |
Administration
Reports & Analytics | Based on 28 CommentSold reviews and verified by the G2 Product R&D team. Easily digestible visual representations of data collected by the platform. | 85% (Based on 28 reviews) |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |
Content
Types | Manages multiple types of social content such as text, documents, videos, and images | Not enough data | |
Migration | Allows users to migrate content and product data from other systems such as Product information Management (PIM) | Not enough data | |
Publishing | Include workflows and rules for content sharing and publishing | Not enough data | |
UGC | Provide features or integrate with sfotware to manage user-generated content (UGC) | Not enough data |
Engagement
Live Streaming | Allows users to live stream content, which can be recorded and replayed on demand 12 reviewers of CommentSold have provided feedback on this feature. | 86% (Based on 12 reviews) | |
Omnichannel | Support engagement on multiple channels such as email, phone, and in-store | Not enough data | |
Personalization | Provide pesonalization options such as dynamic templates, localized content, amd recommendations | Not enough data | |
Conversational Commerce | Provides chatbots and intelligent assistants for conversational commerce | Not enough data | |
Moderation | As reported in 11 CommentSold reviews. Include rules and workflows for moderation of social engagement | 77% (Based on 11 reviews) | |
Live streaming | Allow users to broadcast live video and audio content for audience | Not enough data | |
Live chat discussions | Allow users to answer customer's queries in live chat discussions | Not enough data | |
Social media | Enable users to host a live stream directly on social media and sell products there | Not enough data | |
One-to-one call scheduling | Create meaningful interactions by allowing user to host one-to-one product demonstration | Not enough data | |
Omnichannel livestreaming | Support engagement on multiple channels such as email, phone, YouTube, the product's website, and social media | Not enough data | |
Stream sharing | Allow audience to invite others to the stream by sharing on social media | Not enough data | |
Product demonstrations | Enable users to host product demos using live video and audio | Not enough data |
Social Shopping
Promotions | Based on 12 CommentSold reviews. Provide coupons or discounts that are available exclusively on social media | 81% (Based on 12 reviews) | |
Shoppable Media | Manage shoppable content such as images or videos that buyers can click to access a store This feature was mentioned in 12 CommentSold reviews. | 83% (Based on 12 reviews) | |
AR/VR | Utilize augmented reality (AR) and virtual reality (VR) technology to engage with social media users | Not enough data | |
Social Store | Create social stores and customizable branded landing pages 10 reviewers of CommentSold have provided feedback on this feature. | 83% (Based on 10 reviews) |
Analytics
Product Insights | Based on 11 CommentSold reviews. Analyze social media sales to determine which products sell better | 80% (Based on 11 reviews) | |
Social Listening | Monitor social media interactions to identify consumer trends | Not enough data | |
Campaigns | Track the performance of marketing campaigns and social media advertising 10 reviewers of CommentSold have provided feedback on this feature. | 80% (Based on 10 reviews) | |
Data Capture | Collect user data, such as a name and a phone number from your online customers in real-time | Not enough data | |
Reporting | Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health | Not enough data | |
Campaign performance | Enable tracking and enhancing the effectiveness of performance marketing campaigns to drive targeted traffic to relevant streams | Not enough data | |
Product Insights | Analyze sales through live commerce to determine which products sell better | Not enough data |
Integration
Shopping cart | Allow anyone watching a live stream to easily add items to a shopping cart | Not enough data | |
Social media | Support live commerce platform to easily integrate with company's social media | Not enough data | |
Video analytics tools | Provide specific insights to measure sales and brand marketing performance during live streaming | Not enough data | |
Campaign management tool | Support integration with campaign management tool to create, deploy and optimize performance marketing campaigns through live commerce platforms | Not enough data | |
CRM & Data Platform Integration | Allow integration with clients CRMs & Data Platforms for CRM marketing, Performance marketing automation etc. | Not enough data | |
Smartphone and DSLR | Allow live stream in high-resolution using a professional DSLR or a smartphone to shoot and record live videos presented by presenters or influencers | Not enough data | |
API | Allow customization of live selling experience with flexible APIs | Not enough data |
Live selling
Social media | Utilize social media live-streaming capabilities and shoppable features to live sell products | Not enough data | |
Lead capturing and distribution | Acquire and distribute qualified leads during live video/chat to sales agents in real-time | Not enough data | |
E-commerce platform | Support hosting live selling broadcast on brand's own e-commerce platform | Not enough data |
Generative AI
AI Text-to-3D | Provides the ability to generate 3D renderings from a text prompt. | Not enough data | |
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data |
Agentic AI - E-Commerce Platforms
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - E-Commerce Personalization
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data |
CommentSold Comparisons