Confluence Features
What are the features of Confluence?
Knowledge Pages
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor
Knowledge Dissemination
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations
Technology Glossary Features
View definitions of the features and discover new technology terms.
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Knowledge Pages
Templates | Based on 682 Confluence reviews. Provides pre-made templates for wiki pages and knowledge articles. | 85% (Based on 682 reviews) | |
In-Content Feedback | As reported in 665 Confluence reviews. Allows users to leave feedback within a wiki page or knowledge article. | 84% (Based on 665 reviews) | |
Versioning and Version History | Allows users to see version history and return to previous versions of wiki pages. 685 reviewers of Confluence have provided feedback on this feature. | 88% (Based on 685 reviews) | |
Decision Trees | Displays knowledge articles to be arranged in a decision tree. 590 reviewers of Confluence have provided feedback on this feature. | 84% (Based on 590 reviews) | |
Duplicate Detection | Based on 376 Confluence reviews. Detects any creation of already existing knowledge pages and alerts user | 79% (Based on 376 reviews) | |
Content Editor | Based on 422 Confluence reviews. Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio | 87% (Based on 422 reviews) |
Knowledge Dissemination
Page Analytics | Based on 605 Confluence reviews. Provides data on wiki page and knowledge article use. | 83% (Based on 605 reviews) | |
Permissions | Based on 686 Confluence reviews. Allows administrators to provide permissions and gate pieces of content based on role. | 86% (Based on 686 reviews) | |
Knowledge Sharing | As reported in 728 Confluence reviews. Offers additional tools that facilitate knowledge sharing and collaboration. | 91% (Based on 728 reviews) | |
Notifications | As reported in 713 Confluence reviews. Notifies users when changes occur. | 86% (Based on 713 reviews) | |
Advanced Search | Based on 412 Confluence reviews. Offers AI-based search capabilities | 81% (Based on 412 reviews) | |
Browser Extension | Based on 365 Confluence reviews. Allows users to capture knowledge from the web | 79% (Based on 365 reviews) | |
Organization | Based on 406 Confluence reviews. Allows knowledge pages to be organized into sections and subsections as needed | 88% (Based on 406 reviews) | |
Other Integrations | Integrated with other tools to faciliate the sharing of information 387 reviewers of Confluence have provided feedback on this feature. | 83% (Based on 387 reviews) | |
Knowledge Integrations | As reported in 386 Confluence reviews. Integrates with other knowledge repositories in the business | 85% (Based on 386 reviews) |
Login Options
Single Sign-On (SSO) | As reported in 13 Confluence reviews. Allows users to sign into the software using a single sign-on (SSO) application. | 91% (Based on 13 reviews) | |
Password Saver | Saves login information like usernames and passwords for external applications. 12 reviewers of Confluence have provided feedback on this feature. | 85% (Based on 12 reviews) |
Productivity
Email Client | Based on 12 Confluence reviews. Application also serves as an email client. | 79% (Based on 12 reviews) | |
Split Screen | Applications can be viewed simultaneously within the unified workspace via split screen. This feature was mentioned in 12 Confluence reviews. | 74% (Based on 12 reviews) | |
Activity Feed | Based on 13 Confluence reviews. Provides a cross-application activity feed. | 78% (Based on 13 reviews) | |
Virtual Assistant | Based on 12 Confluence reviews. Offer a virtual assistant to guide users and recommend routine actions. | 71% (Based on 12 reviews) | |
Analytics and Reporting | Based on 12 Confluence reviews. Generates reports based on security and/or productivity data. | 83% (Based on 12 reviews) |
Customization
Custom Workflows | Enables the creation of custom workflows to facilitate various processes. 12 reviewers of Confluence have provided feedback on this feature. | 85% (Based on 12 reviews) | |
Multiple Workspaces | Based on 11 Confluence reviews. Allows users to create multiple workspaces for different projects or teams. | 89% (Based on 11 reviews) | |
Custom Application Integration | As reported in 11 Confluence reviews. Allows users to connect custom or in-house applications. | 83% (Based on 11 reviews) |
Automation
Workflows | Provide standard workflows that can be used accross the company. 20 reviewers of Confluence have provided feedback on this feature. | 88% (Based on 20 reviews) | |
Customization | Based on 18 Confluence reviews. Allow administrators to configure workflows and processes. | 90% (Based on 18 reviews) | |
Data repository | Deliver a single data repository for all project information. This feature was mentioned in 19 Confluence reviews. | 90% (Based on 19 reviews) |
Administration
Permissions | Define and manage roles and access rights for the entire system. This feature was mentioned in 19 Confluence reviews. | 89% (Based on 19 reviews) | |
Procedures | Maintain procedures for data access and governance. This feature was mentioned in 19 Confluence reviews. | 89% (Based on 19 reviews) | |
Remote Work | Allow users to use the system online and on mobile devices. 19 reviewers of Confluence have provided feedback on this feature. | 93% (Based on 19 reviews) |
Project management
Task Prioritization | Set priority levels on tasks so individuals can organize their work. 18 reviewers of Confluence have provided feedback on this feature. | 88% (Based on 18 reviews) | |
Dependencies | Define dependencies between tasks and the rules to manage them. 18 reviewers of Confluence have provided feedback on this feature. | 92% (Based on 18 reviews) | |
Planning | As reported in 19 Confluence reviews. Plan and create work breakdown structure (WBS) based on the scope of the project. | 92% (Based on 19 reviews) | |
Views | Based on 19 Confluence reviews. Create customized project views for internal and external purposes (eg: for customers). | 89% (Based on 19 reviews) | |
Scheduling | Based on 18 Confluence reviews. Allocate resources by matching capacity and demand, by project, team, or department. | 92% (Based on 18 reviews) | |
Critical Path | Based on 18 Confluence reviews. Automatically calculate the critical path for projects and update it when projects change. | 84% (Based on 18 reviews) | |
Dashboards | Deliver dashboards that display project data and KPIs in real time. 19 reviewers of Confluence have provided feedback on this feature. | 88% (Based on 19 reviews) |
Workload
Resource Allocation | Monitor resource allocation to identify shortages and adjust accordingly. 18 reviewers of Confluence have provided feedback on this feature. | 81% (Based on 18 reviews) | |
Workspace | As reported in 18 Confluence reviews. Define customizable workspace for teams, departments, and external users. | 84% (Based on 18 reviews) | |
Configuration | Provide drag and drop options to configure workspaces. This feature was mentioned in 19 Confluence reviews. | 85% (Based on 19 reviews) | |
Insights | As reported in 18 Confluence reviews. Monitor work accross the company and analyze performance. | 82% (Based on 18 reviews) |
Communication & Collaboration
Communication Channels | Based on 19 Confluence reviews. Support multiple channels for internal and external communications. | 83% (Based on 19 reviews) | |
Document Management | See feature definition | Allow users to share and collaborate on documents and files. This feature was mentioned in 19 Confluence reviews. | 96% (Based on 19 reviews) |
Collaboration | Help users meet, share workspaces, and collaborate on tasks. This feature was mentioned in 19 Confluence reviews. | 92% (Based on 19 reviews) |
Cost Management
Project Budgeting | Associate a budget with a project and allocate it accordingly by task or resource. This feature was mentioned in 18 Confluence reviews. | 84% (Based on 18 reviews) | |
Time & Expense | Track time and expenses associated with projects or tasks. 18 reviewers of Confluence have provided feedback on this feature. | 84% (Based on 18 reviews) | |
Profitability | Monitor project proftability by team or department. This feature was mentioned in 18 Confluence reviews. | 85% (Based on 18 reviews) |
Integration
Front Office | Based on 19 Confluence reviews. Integrate with CRM, marketing, or customer service software. | 83% (Based on 19 reviews) | |
Back Office | As reported in 19 Confluence reviews. Provide integration with accounting software and ERP systems. | 84% (Based on 19 reviews) | |
External data | As reported in 18 Confluence reviews. Connect to external data sources such as databases or BI software. | 82% (Based on 18 reviews) |
Communication
Chat | As reported in 23 Confluence reviews. Provide live chat tools for instant messaging | 80% (Based on 23 reviews) | |
Discussions | As reported in 23 Confluence reviews. Ability to involve multiple users in public or private discussions | 85% (Based on 23 reviews) | |
External | Allow external users to use chat and discussions This feature was mentioned in 22 Confluence reviews. | 86% (Based on 22 reviews) | |
Feedback | Provide functionality to create and manage polls and surveys 23 reviewers of Confluence have provided feedback on this feature. | 87% (Based on 23 reviews) | |
Announcements | As reported in 23 Confluence reviews. Manage news and announcements by company or department | 88% (Based on 23 reviews) |
Content & Documents
File Sharing | See feature definition | Based on 22 Confluence reviews. Documents can be shared between users and teams | 95% (Based on 22 reviews) |
Notes | As reported in 23 Confluence reviews. User can share notes with colleagues or external users | 93% (Based on 23 reviews) | |
Search | Help users find documents and other types of content This feature was mentioned in 23 Confluence reviews. | 89% (Based on 23 reviews) | |
Versioning | Keep track of document versions and related changes 23 reviewers of Confluence have provided feedback on this feature. | 95% (Based on 23 reviews) |
Controls
Custom Views | Create personalized project views for collaboration This feature was mentioned in 22 Confluence reviews. | 91% (Based on 22 reviews) | |
Followers | Allow users to follow tasks which are not assigned to them 22 reviewers of Confluence have provided feedback on this feature. | 94% (Based on 22 reviews) | |
User Management | Define and manage users access to documents and collaboration features 22 reviewers of Confluence have provided feedback on this feature. | 90% (Based on 22 reviews) | |
Calendars | Manage private and shared calendars and associated events This feature was mentioned in 22 Confluence reviews. | 89% (Based on 22 reviews) | |
Public Sharing | Make project views available for the public. 22 reviewers of Confluence have provided feedback on this feature. | 87% (Based on 22 reviews) |
Project Management
Task Management | Include features to create, assign, and manage tasks. This feature was mentioned in 24 Confluence reviews. | 89% (Based on 24 reviews) | |
Planning | Deliver project plans that can be customized by users. This feature was mentioned in 24 Confluence reviews. | 88% (Based on 24 reviews) | |
Visibility | Provide visibility into collaborative processes accross the company 22 reviewers of Confluence have provided feedback on this feature. | 90% (Based on 22 reviews) | |
Integration | Provide integration with task management and project management software. 22 reviewers of Confluence have provided feedback on this feature. | 92% (Based on 22 reviews) |
Remote Collaboration
Alignment | Align remote employees with their colleagues and external users 21 reviewers of Confluence have provided feedback on this feature. | 93% (Based on 21 reviews) | |
Accountability | Define and track responsabilities for remote users This feature was mentioned in 22 Confluence reviews. | 90% (Based on 22 reviews) | |
Connectivity | Based on 22 Confluence reviews. Allow users to connect to tools that they use remotely | 91% (Based on 22 reviews) | |
Offline Mode | Users can work offline and changes are synced when they back online This feature was mentioned in 22 Confluence reviews. | 76% (Based on 22 reviews) |
Generative AI
AI Text Generation | As reported in 23 Confluence reviews. Allows users to generate text based on a text prompt. | 83% (Based on 23 reviews) | |
AI Text Summarization | Based on 23 Confluence reviews. Condenses long documents or text into a brief summary. | 86% (Based on 23 reviews) | |
AI Text Generation | As reported in 19 Confluence reviews. Allows users to generate text based on a text prompt. | 79% (Based on 19 reviews) | |
AI Text Summarization | Condenses long documents or text into a brief summary. This feature was mentioned in 19 Confluence reviews. | 79% (Based on 19 reviews) |
Management and Discovery - IT Documentation
Search and Indexing | Based on 145 Confluence reviews. Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments. | 83% (Based on 145 reviews) | |
Version Control | As reported in 145 Confluence reviews. Maintains a history of changes and allows admins to revert documentation to a previous version. | 84% (Based on 145 reviews) | |
Access and Permissions | Based on 143 Confluence reviews. Ensures that only authorized personnel can view or edit content. | 84% (Based on 143 reviews) |
Operations - IT Documentation
Integrations | Based on 144 Confluence reviews. Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates. | 85% (Based on 144 reviews) | |
Automation | Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures This feature was mentioned in 144 Confluence reviews. | 79% (Based on 144 reviews) | |
Reporting | Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies. This feature was mentioned in 142 Confluence reviews. | 83% (Based on 142 reviews) |
Agentic AI - Knowledge Base
Adaptive Learning | Improves performance based on feedback and experience This feature was mentioned in 128 Confluence reviews. | 76% (Based on 128 reviews) | |
Natural Language Interaction | As reported in 127 Confluence reviews. Engages in human-like conversation for task delegation | 75% (Based on 127 reviews) | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting This feature was mentioned in 126 Confluence reviews. | 75% (Based on 126 reviews) |
Agentic AI - Work Management
Autonomous Task Execution | Based on 18 Confluence reviews. Capability to perform complex tasks without constant human input | 77% (Based on 18 reviews) | |
Multi-step Planning | As reported in 18 Confluence reviews. Ability to break down and plan multi-step processes | 76% (Based on 18 reviews) | |
Cross-system Integration | Based on 18 Confluence reviews. Works across multiple software systems or databases | 76% (Based on 18 reviews) | |
Natural Language Interaction | As reported in 18 Confluence reviews. Engages in human-like conversation for task delegation | 79% (Based on 18 reviews) |
Agentic AI - Project Collaboration
Multi-step Planning | As reported in 22 Confluence reviews. Ability to break down and plan multi-step processes | 80% (Based on 22 reviews) | |
Cross-system Integration | Works across multiple software systems or databases 22 reviewers of Confluence have provided feedback on this feature. | 81% (Based on 22 reviews) |
Agentic AI - Unified Workspaces
Autonomous Task Execution | Capability to perform complex tasks without constant human input This feature was mentioned in 11 Confluence reviews. | 70% (Based on 11 reviews) | |
Adaptive Learning | Improves performance based on feedback and experience This feature was mentioned in 11 Confluence reviews. | 73% (Based on 11 reviews) |
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