[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Share your insights with Crexi

Thousands of people like you come to G2 to find out whether solutions like Crexi are the right fit for them. Share your real experiences with Crexi and the G2 community and help someone make the right decision about their software.

Crexi Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Crexi, enjoying its quick navigation and user-friendly interface. (16 mentions)
Users praise Crexi's incredible customer support, noting responsiveness and thorough assistance enhancing their experience. (9 mentions)
Users love the effective lead generation capabilities of Crexi, helping them connect with active clients and source deals. (9 mentions)
Users value the effective contact management in Crexi, facilitating seamless communication with leads and prospects. (8 mentions)
Users appreciate the easy property listing management on Crexi, resulting in increased leads and quicker sales. (8 mentions)
Users value the helpful customer service and user-friendly platform that enhances their experience with Crexi. (7 mentions)
Users value the effective lead management features of Crexi, enhancing their connection with buyers and investors. (6 mentions)
Users highlight inaccurate information in Crexi, particularly regarding comp data and ownership contact details, complicating their experience. (5 mentions)
Users report inaccurate listings and comp data, leading to frustration and confusion in the real estate market. (5 mentions)
Users express concern over the high costs of Crexi, which can be a burden for smaller firms. (4 mentions)
Users face billing issues with Crexi, citing high costs and complex interfaces that hinder effective usage. (2 mentions)
Users find the contact management limits frustrating, especially with the slow import process and monthly restrictions. (2 mentions)
Users are disappointed by the missing features in Crexi, particularly the lack of lease comparables and a sales pipeline. (1 mentions)

Top Pros or Advantages of Crexi

1. Ease of Use
Users appreciate the ease of use of Crexi, enjoying its quick navigation and user-friendly interface.
See 16 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use, helpful marketing emails"

What do you like about Crexi?

It's very easy to get your property listed and Crexi sends out a lot of marketing emails for your properties that are highly viewed and very helpful!

Stephanie G.
SG

Stephanie G.

Small-Business (50 or fewer emp.)

5.0/5

"Tripling my income on Crexi"

What do you like about Crexi?

It is obvious the consumers are prefering searching Crexi over competing commercial listing platforms because we are receiving 10 times the leads on o

2. Customer Support
Users praise Crexi's incredible customer support, noting responsiveness and thorough assistance enhancing their experience.
See 9 mentions

See Related User Reviews

TF

tyler f.

Small-Business (50 or fewer emp.)

4.5/5

"Crexi is a good medium for my business"

What do you like about Crexi?

Ease of use, ease of implementation, customer support

Andrea A.
AA

Andrea A.

Mid-Market (51-1000 emp.)

5.0/5

"Must Have to Commercial RE"

What do you like about Crexi?

Crexi is my go-to platform for commercial real estate because it's incredibly user-friendly. I love how they're constantly evolving and adding feature

3. Lead Generation
Users love the effective lead generation capabilities of Crexi, helping them connect with active clients and source deals.
See 9 mentions

See Related User Reviews

Jeffrey C.
JC

Jeffrey C.

Mid-Market (51-1000 emp.)

5.0/5

"Growing my business"

What do you like about Crexi?

Crexi is great to connect with active brokers, tenants, and buyers surrounding the DFW area. It has helped me source many deals and even close an auct

Tom S.
TS

Tom S.

Small-Business (50 or fewer emp.)

4.0/5

"Very good experience"

What do you like about Crexi?

I like the ability to advertise listings, create a flyer and to research comps and to downloadthe comps into a report. I also like the lead notices C

4. Contact Management
Users value the effective contact management in Crexi, facilitating seamless communication with leads and prospects.
See 8 mentions

See Related User Reviews

Jeffrey C.
JC

Jeffrey C.

Mid-Market (51-1000 emp.)

5.0/5

"Growing my business"

What do you like about Crexi?

Crexi is great to connect with active brokers, tenants, and buyers surrounding the DFW area. It has helped me source many deals and even close an auct

Ben C.
BC

Ben C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Experience"

What do you like about Crexi?

I like the ability to see the name, number and email of any prospects that view my listings. It allows me to follow up with them directly to answer qu

5. Listing Management
Users appreciate the easy property listing management on Crexi, resulting in increased leads and quicker sales.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use, helpful marketing emails"

What do you like about Crexi?

It's very easy to get your property listed and Crexi sends out a lot of marketing emails for your properties that are highly viewed and very helpful!

Stephanie G.
SG

Stephanie G.

Small-Business (50 or fewer emp.)

5.0/5

"Tripling my income on Crexi"

What do you like about Crexi?

It is obvious the consumers are prefering searching Crexi over competing commercial listing platforms because we are receiving 10 times the leads on o

6. Helpful
Users value the helpful customer service and user-friendly platform that enhances their experience with Crexi.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use, helpful marketing emails"

What do you like about Crexi?

It's very easy to get your property listed and Crexi sends out a lot of marketing emails for your properties that are highly viewed and very helpful!

Stephanie G.
SG

Stephanie G.

Small-Business (50 or fewer emp.)

5.0/5

"Tripling my income on Crexi"

What do you like about Crexi?

It is obvious the consumers are prefering searching Crexi over competing commercial listing platforms because we are receiving 10 times the leads on o

7. Lead Management
Users value the effective lead management features of Crexi, enhancing their connection with buyers and investors.
See 6 mentions

See Related User Reviews

DS

Derek S.

Small-Business (50 or fewer emp.)

5.0/5

"Top investment sales listing platform featuring an integrated CRM."

What do you like about Crexi?

Crexi provides a platform for listing investment sale properties and other asset types. It streamlines the process of reaching out directly to buyers

AW

Alan W.

Small-Business (50 or fewer emp.)

5.0/5

"Great source of listings and interaction"

What do you like about Crexi?

I like that is a great source to publish any of listing for lease or sale with full details, as well the integration of my own leads to send email bla

Top Cons or Disadvantages of Crexi

1. Inaccurate Information
Users highlight inaccurate information in Crexi, particularly regarding comp data and ownership contact details, complicating their experience.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great lead generation and prospecting platform"

What do you dislike about Crexi?

Innacurate ownership contact information

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Crexi is by far the best platform for Commercial Listings"

What do you dislike about Crexi?

I think the only thing we dislike about Crexi is that it doesn't have the consumer presence that Loopnet and Costar have. Fo rthe most part we see Bro

2. Inaccurate Listings
Users report inaccurate listings and comp data, leading to frustration and confusion in the real estate market.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great lead generation and prospecting platform"

What do you dislike about Crexi?

Innacurate ownership contact information

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Crexi is the GO TO Site for CRE"

What do you dislike about Crexi?

Poor comp data, this entire industry is full of poor comp data and i believe it is due to brokers not only receiving rewards based on performance (the

3. Expensive
Users express concern over the high costs of Crexi, which can be a burden for smaller firms.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Crexi is the GO TO Site for CRE"

What do you dislike about Crexi?

Poor comp data, this entire industry is full of poor comp data and i believe it is due to brokers not only receiving rewards based on performance (the

TR

Trish R.

Small-Business (50 or fewer emp.)

5.0/5

"Overall Positive compared to the competition."

What do you dislike about Crexi?

The app doesnt have all teh Pro features that i would like to use when on the go. Teh recent change to the Comps and Records has been a huge dissapp

4. Billing Issues
Users face billing issues with Crexi, citing high costs and complex interfaces that hinder effective usage.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Crexi is the GO TO Site for CRE"

What do you dislike about Crexi?

Poor comp data, this entire industry is full of poor comp data and i believe it is due to brokers not only receiving rewards based on performance (the

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use, helpful marketing emails"

What do you dislike about Crexi?

Some of the required fields can make it difficult to complete your listing. It would also be nice if they would tell you exactly what fields you need

5. Contact Management
Users find the contact management limits frustrating, especially with the slow import process and monthly restrictions.
See 2 mentions

See Related User Reviews

Jeffrey C.
JC

Jeffrey C.

Mid-Market (51-1000 emp.)

5.0/5

"Growing my business"

What do you dislike about Crexi?

I only have Crexi Lease Pro and would like to have sales pro as well. I am not sure how to use some of the features like email blasts also. Not sure h

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great Team"

What do you dislike about Crexi?

limit of 500 contacts per month. In this day and age, nobody likes to be nickeled and dimed for access.

6. Missing Features
Users are disappointed by the missing features in Crexi, particularly the lack of lease comparables and a sales pipeline.
See 1 mentions

See Related User Reviews

TR

Trish R.

Small-Business (50 or fewer emp.)

5.0/5

"Overall Positive compared to the competition."

What do you dislike about Crexi?

The app doesnt have all teh Pro features that i would like to use when on the go. Teh recent change to the Comps and Records has been a huge dissapp

Crexi Reviews (111)

View 1 Video Reviews
Reviews

Crexi Reviews (111)

View 1 Video Reviews
4.7
111 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Anthony A.
AA
"Simple Setup and Effective Lead Generation"
What do you like best about Crexi?

I appreciate Crexi's simple and straightforward setup process, which keeps it easy to use. The tool significantly expands my reach beyond LoopNet, allowing me to connect with a wider network of clients and agents. I find the client tools particularly useful as they provide access to phone numbers and emails, enabling me to contact multiple clients simultaneously. This efficiency aligns well with my objective of generating more leads. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

I sometimes feel uncertain about the lead generation process through Crexi. There are times when I don't receive any leads, and then, unexpectedly, there are times when leads do come through. This inconsistency can be frustrating and leaves me questioning the reliability of their lead sourcing. Additionally, while the setup is generally simple, it requires knowing specific steps to activate listings, otherwise, you must handle the setup manually. Review collected by and hosted on G2.com.

BM
Senior Vice President
Small-Business (50 or fewer emp.)
"Best CRE site in the business"
What do you like best about Crexi?

CREXi is a powerful commercial real estate platform that streamlines the buying, selling, and leasing process by offering an all-in-one marketplace with advanced tools for brokers, investors, and tenants. It provides access to a vast inventory of listings, robust marketing features, real-time analytics, and lead tracking, helping users close deals faster and more efficiently. With its user-friendly interface and nationwide reach, CREXi simplifies deal management and maximizes exposure, making it a go-to solution for modern CRE professionals. By far, it is the best CRE site in the business! Review collected by and hosted on G2.com.

What do you dislike about Crexi?

I can't think of anything I dislike about the site. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Small-Business (50 or fewer emp.)
"Crexi is stepping up to beat Loopnet"
What do you like best about Crexi?

It’s hard not to compare Crexi in a review to Loopnet, who historically has been the top software for commercial real estate agents, but Crexi definitely outshines Loopnet in several areas.

1. The user-interface is more friendly than Loopnet’s UI. It’s easier/faster to create listings and the process is more straightforward.

2. The marketing capabilities and design/style is more up to date than Loopnet.

3. Customer-service is neck and neck. Both are data companies and they benefit by having you input accurate data. Always friendly. I would say Crexi is slightly better as they don’t pester you as much.

4. Pricing. Crexi wins hands down. They are much more affordable and provide you with more features with just their basic pricing model. Crexi also wins by offering month to month commitments instead of annual commitments.

5. Data. Crexi does have less data overall than Loopnet, but that is slowly becoming a thing of the past as they now have historical data to build upon.

Overall, Crexi is affordable for the average commercial agent, accessible for those familiar or not familiar with technology, and starting to quickly eat Loopnet’s lunch. Excited to see new features in the near future. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Not as much historical data for comparables. Review collected by and hosted on G2.com.

Alexis R.
AR
Lead Marketing Designer
Mid-Market (51-1000 emp.)
"More user-friendly and admin-friendly than Loopnet"
What do you like best about Crexi?

Ease of adding new listings and their support desk is always helpful. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

A bit clunky to use, multi-page/multi-click to edit listings. I don't like that the dashboard is separated by sale and lease listings, multi-clicks to edit lease statuses vs bulk status edit. Website listing presentation is so-so. Review collected by and hosted on G2.com.

Nicholas K.
NK
Rainmaker, Owner
Small-Business (50 or fewer emp.)
"If You Want Leads And To Sell - Use Crexi!"
What do you like best about Crexi?

As a Realtor with a focus on ResiCom properties, I can honestly say Crexi has been a game-changer for my business. It’s easy to use and has connected me with all kinds of buyers and investors, especially in the multifamily and mixed-use markets. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Crexi is a great platform overall, but I’ve noticed some of the leads it generates can be a bit hit-or-miss when it comes to intent. It sometimes takes extra effort to figure out how serious they are. Also, it’d be nice if the interface had more customization options, especially for agents like me who focus on specialized niches like ResiCom real estate. Review collected by and hosted on G2.com.

WA
Associate
Mid-Market (51-1000 emp.)
"Meaningful data and stats from brokers’ perspective and excellent tool from users’ perspective"
What do you like best about Crexi?

Quality and full of content lead lists I can save and resuse. Contact info is mostly accurate. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Not allow us to do our own marketing more often per property. Only allowed to market a single property once per 24 hours. Should be able to do multiple marketing campaigns in a day, cognizant of spam issues. Review collected by and hosted on G2.com.

Sarah B.
SB
Marketing Coordinator
Small-Business (50 or fewer emp.)
"Excellent Platform to Connect with Investors"
What do you like best about Crexi?

The user friendly interface and simplicity Review collected by and hosted on G2.com.

What do you dislike about Crexi?

If within creating a listing, the property details could filter out items only specific to a particular asset type that would be helpful Review collected by and hosted on G2.com.

Stephanie G.
SG
Broker
Small-Business (50 or fewer emp.)
"Tripling my income on Crexi"
What do you like best about Crexi?

It is obvious the consumers are prefering searching Crexi over competing commercial listing platforms because we are receiving 10 times the leads on our listings over all other forms of advertising. This has resulted in our listings selling quicker, gaining more exposure so netting our sellers more money, which resulted in sales and more listings. Crexi is user friendly both on the consumer side and on the broker dashboard side. The customer service is also superb to other competing brands. Thank you for also adding the Business feature. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

I can't think of anything at the moment. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market (51-1000 emp.)
"Great Dashboard Leads, But Map Search Needs Improvement"
What do you like best about Crexi?

the leads on the dashboard for the property Review collected by and hosted on G2.com.

What do you dislike about Crexi?

the map search display and icons are clunky. needs some polish in my opinion. Review collected by and hosted on G2.com.

Andrea A.
AA
Broker
Mid-Market (51-1000 emp.)
"Must Have to Commercial RE"
What do you like best about Crexi?

Crexi is my go-to platform for commercial real estate because it's incredibly user-friendly. I love how they're constantly evolving and adding features based on what's happening in the market. The insights I get from Crexi are invaluable – they really help me stay ahead of the curve. Customer Support is incredible, responsive and thorough. It's easy to implement and integrate into your processes. I use it every day. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Honestly, the only thing that gives me pause about Crexi is the cost. It's a significant investment, especially for smaller firms or independent brokers. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image