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EchoInk

By Echo360

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EchoInk Reviews & Product Details

EchoInk Product Details
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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

25 months

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EchoInk Media

EchoInk Demo - Content Authoring
Put what your business knows in the hands of your workforce with rapid content authoring. Reduce development time up to 60%, while (instead of by) reducing training costs.
EchoInk Demo - Knowledge and Training
Deliver engaging, mobile learning content that people want to use on their mobile device, anytime they want. Replace traditional classroom teach study test learning with operational find, learn and do knowledge on the job.
EchoInk Demo - Mobile Learning
Because 70% of learning happens on the job, Mobile Learning with Inkling lets your employees access the knowledge they need whenever they need it.
EchoInk Demo - Learning Pathways
With Inkling, you can bring certification out of the LMS and into the flow of work with an intuitive, mobile learning experience that guides employees through training.
EchoInk Demo - Inkforms
Give employees clear direction about day-to-day tasks and on-the-job expectations by enabling your mission-critical operational workflows with the right knowledge, training & insights into operations.
EchoInk Demo - LMS Integrations
Inkling is the perfect Plus One system for your LMS, LXP, operational, and communications systems, by bringing training & knowledge to your workers where they are at and creating a better digital employee experience for your employees.
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EchoInk Reviews (63)

Reviews

EchoInk Reviews (63)

4.4
63 reviews

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G2 reviews are authentic and verified.
Verified User in Restaurants
AR
Enterprise (> 1000 emp.)
"Simple WYSIWYG Interface for Knowledge Management"
What do you like best about EchoInk?

Habitat offers a simple design tool for creating content if your design team is limited. The interfact for creating documents is intutive and simlpe to keep designers within brand guidelines and contraints for consistent content. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

If you have a more advanced team of multimedia designers who are accustomed to the full availablity of Adobe Suite, they can be constrained at times by Inkling. The lack of a single content library across InkDocs for images and video can be frustrating. Review collected by and hosted on G2.com.

SF
Patient Financial Service Instructor
Hospital & Health Care
Enterprise (> 1000 emp.)
"Great for Education"
What do you like best about EchoInk?

How Clean the formats are, they are easy to use. You don't have to know anything about Inkling to be able use it. User Friendly Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Sometimes it's glitchy but more times it works perfectly fine Review collected by and hosted on G2.com.

KJ
Product Manager
Enterprise (> 1000 emp.)
"Course Authoring Made Simple"
What do you like best about EchoInk?

My favorite thing about Inkling is the ease of use for building training documents. The drag-and-drop preset patterns, along with our branding being built in, help eliminate the need to be a great designer and allow the user to focus on the content portion. I often receive feedback from colleagues who really enjoy the ability to create functional, informative, and interactive documents with relative ease. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Every now and then, a bug or some type of glitch may cause my document not to work quite the way I want, but the support team is terrific, and I always receive responses and often solutions within 24 hours. Review collected by and hosted on G2.com.

ML
Senior Manager of Training
Enterprise (> 1000 emp.)
"Excellent for field operational training and performance support!"
What do you like best about EchoInk?

Inkling helps us through many of our operational training initiatives. For Jack in the Box, onboarding is critical. We're always looking for ways to optimize the process. We add checklists, utilize communications, and execute regular new product training for all of our field employees. Inkling offers great data integration, is forward-thinking in their product space, and completely customer-obsessed. They always ask for feedback and are willing to listen to our requests for product improvements. They are great partners. I can't speak highly enough of Inkling. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

There is some audience and role assignment limitation, so we would like to see improvements in that area. Administratively, they have made a lot of improvements. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Enterprise (> 1000 emp.)
"Easy to Use Platform and Customer-Focused Service"
What do you like best about EchoInk?

The platform itself is very easy to use and get started with, robust set of design features/widgets that make the pages more dynamic than other traditional learning platforms. A very powerful tool for getting great looking content out to your users. Also, service has been very open to our feedback and open with their roadmap, working with us to improve the platform and usage. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Would like to see more improvements with their learning pathways, scorm, and xAPI. It seems to be there but it may not be as fast as other organizations would prefer. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Promoting ease of use with Inkling"
What do you like best about EchoInk?

Inkling is very easy to use for content authoring. The drag and drop technology allows users to learn the process quickly and design courses with little to no design background needed. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

We use Inkling heavily for internal use cases but would like to expand that to external stakeholders and customers. This would require an enhancement to share Inkdocs publicly without needing a login. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Small-Business (50 or fewer emp.)
"Inkling cares about people and goes the extra step."
What do you like best about EchoInk?

The Inkling team is the best part about the organization. Yes, for sure, their products are best in class, but the team of people who truly care about your success are what sets this company apart from other tech companies. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

nothing comes to mind per se. have had a great experience with the company and their products so far. Review collected by and hosted on G2.com.

Jared S.
JS
Customer Care Senior Analyst – Training, Knowledge, & Quality Program Manager
Mid-Market (51-1000 emp.)
"Customer Feedback Focused"
What do you like best about EchoInk?

The team at Inkling is hyper-focused on listening and learning from their customers. While driving their own business forward they keep customer needs top of mind across the multiple industries and use cases their customers have. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

While having a mobile mindset top of mind, it's important to not forget the customer or teams that don't have a mobile need use case. Review collected by and hosted on G2.com.

CM
Mid-Market (51-1000 emp.)
"User Friendly"
What do you like best about EchoInk?

The platform is very user-friendly and easy to quickly publish content in an aesthetically pleasing way. As a company, they are very responsive to customer feedback, and are constantly improving their software and adding to their product suite. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

I would like the ability to do bulk uploads for photos. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise (> 1000 emp.)
"Makes for an awesome user experience!"
What do you like best about EchoInk?

One stop shop for all of our content which makes it super easy for our end-users to find. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

There is not a specific thing I would say I dialing. Inkling is always innovating and helping to find solutions for our organizations challenges. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

25 months

Perceived Cost

$$$$$
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