Engine Reviews & Product Details

I can book hotels on a whim. I book over 30 rooms a week across all of California and not have to worry about the mess of waiting on a Sales Director to send me over 2-3 documents via email just to book a room for more than 4 rooms, not to mention Engine will find you the CHEAPEST option and sort the hotel rooms that way. There have been a few times I have thought to myself " Hey this DoubleTree is usually $170-200 per room night but its going for $90 on Engine, Is this legit" and 100% of the time it is. Come the time where i need to call support to handle a hotels credit card handling, all i have to do is dial the support number listed at the bottom of the support tab and I give one reference quote stating my issue and i get directly sent to a human who solves the issue 100% of the time. There was one particular time I booked a room for one of my superintendent's down in Long Beach Ca. The hotel was gorgeous and highly sought after for the people that go down there for our freeway project we were doing. The hotel mishandled my guys card 2 stays in a row. Both times i called them to rectify his CC charges and try to get him the money reimbursed they mischarged. All it took was one phone call and my guy got his money back for BOTH stays. Review collected by and hosted on G2.com.

The only quirk I found would be useful is that i feel as if there should be a general "Notes for the Front Desk" tab upon booking the reservation, although I do not doubt that it end up becoming a thing at one point or another, there is a few things I could use it for. There are a plethora of Night workers we have and they usually show up at these hotels at 1-4am and there have been a bunch of hotels that have actually cancelled the reservation under their assumption that they wont show up. I do work around this by calling but then that defeats some of the purpose by having to contact the hotel anyways. Sometimes i even like to note that they will have a larger vehicle and put a note there saying so. Also, a dark mode feature would be pretty cool. Review collected by and hosted on G2.com.

I had a fantastic experience using Engine for my hotel bookings. The platform is user-friendly, fast, and reliable. Review collected by and hosted on G2.com.

There should be some package availability if someone want tp travel any famous area. Review collected by and hosted on G2.com.

I can create customs fields so I know what order the stay pertains to. Each department can have their own accounts, so much. Review collected by and hosted on G2.com.

We are a Canadian company who books in both countries. We would like to see a Canadian dollar option for when booking in Canada as we have specific credit cards for each country, one in USD and the other in CAD. If we book with our CAD card we get charged the exchange rate. Review collected by and hosted on G2.com.

Engine has completely changed how we manage business travel and how much we save on it.

What I Like Best:

Huge cost savings without sacrificing quality of hotels available. It's like one of the last minute hotel sites, but without having to be last minute.

Super simple to use—search for a hotel, filter it down, pick a room. Done.

Great customer support, as well.

What Problems Are Solved:

Overpaying for hotel stays and the stress of going through lots of sites to find the best deal.

Managing hotel stays for multiple team members.

Great spend controls and visibility across all hotel bookings.

Why Engine Stands Out:

Super simple to use. Feels like a retail vs commerical product, but with the corporate features. Review collected by and hosted on G2.com.

Nothing. They are great. Love using them. Review collected by and hosted on G2.com.

The easy of booking both hotels and flights. Review collected by and hosted on G2.com.

I haven't came across any issues, my experience has been great Review collected by and hosted on G2.com.

Customer support is excellent. Helpful and prompt Review collected by and hosted on G2.com.

sometimes difficult to check in when the hotel staff are not well trained in 3rd party reservations Review collected by and hosted on G2.com.

all motel booking needs in one place and they cover incidentals Review collected by and hosted on G2.com.

i have no issues do date with engine applications Review collected by and hosted on G2.com.

The simplicity of this user experience (UX) is driven by a well-thought-out design that prioritizes clarity and ease of use. The layout is intentionally clean, featuring only the essential data and elements needed for smooth navigation and decision-making, allowing users to interact without unnecessary clutter or distraction. This clean presentation reflects a sophisticated system architecture operating "behind the scenes," enabling seamless functionality without compromising simplicity.

The result is a UX that feels intuitive and efficient, with every component placed deliberately to enhance usability. By hiding complexity and showcasing only what's necessary, the design embodies "invisible complexity" — the idea that the most effective technology feels effortless to use, even though there's considerable power and intelligence working underneath to keep it that way. Review collected by and hosted on G2.com.

They only used to do rooms, now I can book cars, flights Review collected by and hosted on G2.com.

deep discounts, good customer service, availability of hotels Review collected by and hosted on G2.com.

the cancellation policy can be restrictive Review collected by and hosted on G2.com.

Engine works small midsize businesses, they have already partnered with many of them and affiliated with other network. It cut down our time to go look for companies, government business, etc Review collected by and hosted on G2.com.

Big margin off of best available rates (almost 40%), it doesn' allow much margin to work for promotions and sponsored listing. Review collected by and hosted on G2.com.