I use Epsilon3 almost daily when deployed to our test site, and semi regularly when working from the office.
Compared to other test procedure writing/execution software I have used, Epsilon3 has the most functionality, smoothest operation (in terms of loading in a web browser and allowing steps to be executed quickly and easily), and most logical user interface (no hidden buttons, well labelled etc.).
We have also moved to version control of high level test and operational procedures, and the ability to suggest edits, add redline/blueline steps to procedures as they are conducted is a very effective way to save suggested changes without unapproved changes to the released procedures.
We also work at a remote test site which has limited network coverage. Epsilon3 has worked flawlessly, allowing us to continue testing and completing procedures even with intermittent network access.
The ability to have simple logic/numerical calculations built into run steps is also a great feature, eliminating the need for operators to do manual calculations in high stress environments.
Coming from our other software packages, procedures can be far more easily written and implemented, even for inexperienced users.
I can't comment on customer/technical support as I still haven't had to use it! Review collected by and hosted on G2.com.
I don't have any notable dislikes of Epsilon3! Review collected by and hosted on G2.com.
Thanks for the review! You can already add photos to any run step in the comment field or by dragging and dropping a photo or clicking add attachment and taking a photo from the camera directly. You can also use the attachment field input type to require a photo on a given step.
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