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FacilityOS Reviews & Product Details - Page 6

FacilityOS Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FacilityOS Integrations

(4)
Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A  Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols
FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...
FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors
Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...
FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management
Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...
FacilityOS Demo - ContractorOS -  Centralize and Automate Contractor Compliance
ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...
FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody
LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.
FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors 
Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.
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FacilityOS Reviews (242)

Reviews

FacilityOS Reviews (242)

4.7
242 reviews

Pros & Cons

Generated from real user reviews
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FW
2nd Shift Security Supervisor
Security and Investigations
Enterprise (> 1000 emp.)
"Wonderful tool to assist with Site Management"
What do you like best about FacilityOS?

I Love the mulitple different catagories that it offers for breakdown. It is so easy to use and navigate! Phasing it into our site has also been quite the easy thing to do aswell! We love the customer support people, they are highly responsive whenever we have issues. The system we have gets used every day, multiple times a day. Integrating it has also been a breeze Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There is really nothing that I dislike about ILobby Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for your kind words! We're so pleased to hear that iLobby has made such a positive impact on your site.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"iLobby use for PSM Access Control"
What do you like best about FacilityOS?

We are currently using iLobby for PSM Access Control. Individuals have a QR code which they present at a tablet in order to sign into our process areas. This allows quick access but also a visual indication of where people are in the plant. We also have the ability to submit single point lessons or documents for people to review and acknowledge. We are currently evaluating how to use the other functions but have enjoyed working with the iLobby team. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I have not experienced a downside to iLobby so far. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing how you’re using FacilityOS for PSM Access Control—we’re glad to hear the QR code check-in process has helped streamline access and improve visibility into who’s in your process areas. It’s great to know the ability to share and acknowledge documents has also been useful. We appreciate your feedback and are happy to hear the system is working well for your team.

NH
Supervisor
Mid-Market (51-1000 emp.)
"iLobby"
What do you like best about FacilityOS?

What i like best about iLobby, is that its user friendly, its able to capture large amount of information and simplify. It also, caters to people who speaks multiple languages. Therefore, if you have guest visiting that speak other languages than english no need to worry. Also, it serves as a multiple purpose guest management device. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Different types of retention setup are not available separately . Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

It’s great to hear how FacilityOS has helped transition your team from paper-based processes to a more efficient, digital system. We're glad the multilingual support and flexible functionality are making a difference for your guests and team alike. Thanks for taking the time to share your experience!

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"iLobby is a great way to keep track of your onsite guests."
What do you like best about FacilityOS?

I like that iLobby notifies the visitor's person they intend to see. I like the reminders that guests are still onsite. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Returning visitors doesn't always seem to work. then they sign up again and end up with 2 profiles. I don't like that you can't change the contact information. And I don't like that I have to manually update new employees to the address book. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thanks for taking the time to share your experience! We're glad to hear FacilityOS is helping you stay informed about who’s on-site and making it easier to keep your team in the loop with automatic notifications and reminders. We’ve also shared your feedback with our Product team as we continue to improve the experience. We appreciate your feedback.

Emil N.
EN
Systems Administrator
Enterprise (> 1000 emp.)
"Plug and play hardware. Excellent support."
What do you like best about FacilityOS?

Support is 10/10

Jessica has been great with helping us get up and running. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

My only complaint is that the QR code being displayed on the check in tablet is dynamic and cant be printed out. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback. We're glad to hear that FacilityOS is supporting your visitor and emergency management needs, and that the setup process has been smooth. We’ll be sure to pass your kind words along to Jessica—she’ll be happy to hear it!

SB
End User Computing Administrator
Mid-Market (51-1000 emp.)
"The Simplest and Feature-Heavy Guest Management System!"
What do you like best about FacilityOS?

iLobby was incredibly simple to implement into our new office. We had our guest management tablet up and running in 1-2 days from first contact with the sales team. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There is nothing much I dislike about iLobby. Its a very effective tool to manage guest in our office. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We’re so pleased to hear that iLobby was easy to set up and has provided an effective solution for managing guests in your new office. It’s great to know the notifications and integrations have been helpful for your team. Thanks for sharing your experience with us!

Samuel J.
SJ
Security Specialist
Enterprise (> 1000 emp.)
"Reliable service, great customer support, and a smooth onboarding"
What do you like best about FacilityOS?

Customer support team, from sales to onboarding, has been outstanding. The kiosks at our sites have been praised for their reliability and ease for setup. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

A few of the 'enticing' features are locked behind paywalls, however, the modularity of the product allows those features to still be interesting in the future or for case-specific scenarios. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback! We’re so glad to hear that your experience—from sales to onboarding—has been a positive one. It’s great to know the kiosks have been reliable and easy to set up across your sites.

CS
Human Resources Intern
Mid-Market (51-1000 emp.)
"Product worked better than advertised."
What do you like best about FacilityOS?

data was quick and easy to track. The product integration was smooth and seamless. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

We had a few issues here and there when it came to the saving of past users, for some reason, a few people had issues checking in when they had checked in before. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback. We’re glad to hear FacilityOS has exceeded expectations, with smooth integration and quick, easy access to visitor data. It’s great to know the system is helping streamline documentation and tracking. We appreciate you sharing your experience!

BW
Business Support Administrator
Mid-Market (51-1000 emp.)
"Excellent customer service"
What do you like best about FacilityOS?

There was constant communication with us as to whether our services were meeting our requirements. We had many times that we didn't understand something or needed to make some adjustments and they were done seamlessly Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Nothing, other than we would have liked to be able to have a few other features included. But other than that it works excellent Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We’re glad that our team’s communication and support have made a difference in ensuring iLobby meets your needs. It’s great to know the system has enhanced your visitor management process and contributed to a more professional appearance at your facility.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"iLobby Saves Me Time!"
What do you like best about FacilityOS?

I am a big fan of iLobby as I get immediate notifications when my visitors arrive via Phone Text and Email. Being the emergency coordinator, I can also get a quick list of all visitors in the event of a emergency so we have fast and accurate accountability. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I have not found any downsides in my use of iLobby. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We’re glad to hear how much FacilityOS is helping you stay informed and organized throughout the day. It’s great to know that the solution is making a meaningful impact in your role!

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

8%

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FacilityOS Features
Maintenance Planning
Facility Inventory Management
Space Planning
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
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