Best customer service...Prince Foli worked diligently with me for 3 days to help with an integration/software glitch I was having between First Promoter and another platform I use. He stayed with me until all the issues were resolved. He never hurried to get rid of me to move on to the next customer. He was often online every morning long before I was due to the time zone difference. But I always had a message waiting for letting me he was ready to continue our work. Who does that these days? He spent hours and hours working with me. Who does that! He's the only person I've ever worked with who provided this kind of service. I can't say enough kind words about him. Because of his great service I'll be a First Promoter customer for a long, long time. Thank you, Prince! You're a great asset to your organization...and a great friend to me. Review collected by and hosted on G2.com.

Nothing other than the 7-hour time zone difference between us...but we worked around it. Review collected by and hosted on G2.com.

I use FirstPromoter for affiliate marketing management, and I must say the experience has been outstanding, especially thanks to their customer support. Initially, I had some difficulties integrating FirstPromoter with Softr, the platform I use for my app.

I reached out to their support team via Live Chat, and they responded quickly and efficiently, answering all my questions and guiding me through the process step by step. After a few messages and tests, they even created a custom script to make the integration work with my app!

This level of dedication and problem-solving shows how much they prioritize their customers and service quality. If you're looking for a reliable, powerful affiliate marketing software with top-notch support, FirstPromoter is definitely the way to go. 🔥🚀 Review collected by and hosted on G2.com.

I have not had any negative experiences so far Review collected by and hosted on G2.com.

I had a technical issue setting up my account for the first time, and Prince spent well over an hour with me until we got it figured out. By the time we concluded, it was past 7 pm his time. I can't tell you how much we appreciate him and FP for creating such an amazing first experience.

We will be coming back to them year after year for our event. Thank you, Prince and the FP team. Looking forward to a long relationship. Review collected by and hosted on G2.com.

Not a thing. A wonderful Saas and team behind it Review collected by and hosted on G2.com.

It just does what it's supposed to do which is make affiliate management easy with like affiliate links and resources and all in a dashboard.

Tracking is perfect as well. Customer support is good as well. Review collected by and hosted on G2.com.

Reporting of affiliate data is not a lot. Review collected by and hosted on G2.com.

I have an issue with the software and a support member called Prince helped me for 3 hours. We couldn't solve the problem but he promised that we continue it when he starts his shift tomorrow. This is what we can call real customer support. Amazing! Review collected by and hosted on G2.com.

Actually, I have a problem with testing tracing codes and without support, it never will be solved. So the testing process might be better. Review collected by and hosted on G2.com.

What I like most about FirstPromoter is how easy it is to use. The interface is simple and intuitive, making it easy to manage the affiliate programs. Plus, the analytics provide helpful insights into how your campaigns are performing, allowing you to make smarter marketing decisions. Review collected by and hosted on G2.com.

Although I like many things about FirstPromoter, there is one area that could be improved. I wish there were more options to customize the appearance of affiliate program pages to match your brand better. Review collected by and hosted on G2.com.

You can see how much love the FirstPromoter team puts into the platform and their customer service. They are always helpful and receiptive to suggestions and ideas, too. The tool itself is easy to use and offers a no-frills and no-nonsense solution for affiliate programs. Review collected by and hosted on G2.com.

A few features that larger affiliate platforms offer are missing, but I believe there will be a big update soon that will add these and make FP have nothing to envy of the larger platforms out there. Review collected by and hosted on G2.com.

I just want to say that this product is absolutely amazing! It's so easy to use and has a ton of helpful features. Moreover, the support team is top-notch. They're always there to help me out and they respond super quickly.

I've had the pleasure of chatting with Louis and Harvey, and let me tell you, they are rockstars. Everyone on the team is so professional, knowledgeable, and they have a great sense of humor too.

I can't thank you guys enough for creating such an outstanding product and providing such incredible service! Review collected by and hosted on G2.com.

I wish we had more software products like FirstPromoter! Review collected by and hosted on G2.com.

First things first, the support team at FirstPromoter is seriously amazing! Whenever I had a question or hit a roadblock, they were there in a jiffy, ready to lend a hand. Talk about top-notch service! These folks genuinely care about their users and go above and beyond to ensure we're happy campers. Now, let's talk bang for your buck. FirstPromoter doesn't disappoint when it comes to the cost. The quality and efficiency you get for what you pay is totally worth it - very wallet-friendly compared to other solutions on the market! Review collected by and hosted on G2.com.

There is one minor drawback: the current dashboard and UI/UX could use a little makeover. It's not the prettiest or most intuitive interface out there. However, the good news is that I've heard they're working on revamping the dashboard. So, while the current UI/UX may not be the most aesthetically pleasing, it's comforting to know that improvements are on the horizon. Review collected by and hosted on G2.com.

It works with recurring payments, Stripe coupon codes and Stripe payment links are the features needed for our company (B2B SaaS). Also, the onboarding support was great. We switched from idevaffiliate where the user support was nonexistent. Review collected by and hosted on G2.com.

UI has it's quirks but overall its improving quite nicely. Tested it the first time in 2020 and now in 2023 I tested it again and was impressed by the progress. Review collected by and hosted on G2.com.