Gameball Reviews & Product Details

Everything is laid out clearly, so I'm not overwhelmed by too much information all at once. As someone who isn’t a developer, I appreciated how the site breaks things down into easy-to-understand sections, explaining the benefits of loyalty programs, gamification, and referral systems. Setting things up didn’t require any coding knowledge, and the website guides you through the process step-by-step.

Our account manger, Ganna is extremely helpful and always available if there is any problem or inquiry Review collected by and hosted on G2.com.

Although the website is mobile-friendly, there's no standalone mobile app for managing the loyalty program on the go. A dedicated mobile app would make it easier to manage things on the go. Review collected by and hosted on G2.com.

Very collaborative team, ready to find a solution for every problem and to enhance, develop and add additional features to fulfill customer's need. Review collected by and hosted on G2.com.

Need to have more complex customer journeys so they can cover a big part of a CRM solution too Review collected by and hosted on G2.com.

Gameball shines for me in its playful approach to customer engagement. Customizable gamification, diverse rewards, easy to use dashboard, easy to implement REST API, seperate test data view with seperate API key and powerful automation tools which create interactive experiences that feel rewarding for customers and drive them deeper into the brand. Add in helpful staff who is availble to discuss every use case of ours and Gameball becomes a potent weapon in any business's customer engagement arsenal. Review collected by and hosted on G2.com.

Currently levels doesn't support level upgrade while profile creation, but using a way around using automation feature worked out and not all notifications are supported with REST API. Review collected by and hosted on G2.com.

Constant improvement and dynamic customer support Review collected by and hosted on G2.com.

They need to put some more effort in the analytics tools. Review collected by and hosted on G2.com.

May be the dynamics in the functions and features Review collected by and hosted on G2.com.

Referral programme integration, I think it need to be more easy and no dependencies on OS device Review collected by and hosted on G2.com.

Gameball's in person support on chat/meetings - async and sync remote communication is great! Review collected by and hosted on G2.com.

The mobile SDK's code quality. (But if any issue is highlighted they are quick to fix/help out on it.) Review collected by and hosted on G2.com.

The user freindly interface and the user experience Review collected by and hosted on G2.com.

The diverisity in rewards to fit different segemnts Review collected by and hosted on G2.com.

The flexibility in communication and having all that our business needs. Review collected by and hosted on G2.com.

Some more requirements have to be available for all companies, and gameball adds them with extra fees. Review collected by and hosted on G2.com.

The customer support one of the things that is really an important thing to us. Also, the number of features that's include is huge and benficial. Review collected by and hosted on G2.com.

Maybe the one thing that I would say it which is the updating of the players, they could improve it more. Review collected by and hosted on G2.com.

1- the adaptability of the platform to introduce custom gamification rules for the accumulation of points

2- the adaptability to customise challenges to tailor to specific use cases

3- customer support and development team responses

4- TLC, the loyalty circle, their community of growth and retention professionals who share their expertise and experience

5- Eng Moataz and his continuous dedications and support to all our business needs. Review collected by and hosted on G2.com.

Some customization rigidity with adjustments and some specific use case limitations. Review collected by and hosted on G2.com.