ease of use

very good customer support

ai generated templates Review collected by and hosted on G2.com.

difficulity to switch account owner

only one person can Access invioces Review collected by and hosted on G2.com.

What I like most is the quality of the human support. I recently needed to migrate from a Gmail account to a professional domain for my educational project, Mandala Mastery Workshops México. The process could have been confusing, but Peter from the support team provided clear and patient guidance. Within minutes, I confirmed my new email and started fresh with confidence. I also appreciate the platform’s ease of use and its clean interface, which is ideal for launching mailing campaigns with structure and visual coherence. Review collected by and hosted on G2.com.

The only aspect that felt slightly confusing was the transition process between accounts. At first, I wasn’t sure if my institutional address had duplicated my workspace or replaced it. A bit more clarity during the switch would have helped. However, thanks to support, it was resolved quickly. Other than that, everything else has been smooth and intuitive. Review collected by and hosted on G2.com.

GetResponse makes email marketing very easy for us. The automation workflows are clean and intuitive, so it’s simple to set up sequences without feeling overwhelmed. I also like how landing pages, pop-ups, and email campaigns are all in one place, which helps us save time and keeps everything connected. The deliverability we are getting is just great. Review collected by and hosted on G2.com.

GetResponse is a great email tool, but I feel there are times when the reports feel less in-depth. Also, I felt that many times, customisation options in the templates were limited. The pricing is on the high end, as the email list increases. Review collected by and hosted on G2.com.

GetResponse has been amazing for our business. The implementation & integration is really easy and there are tons of tutorials which help you set everything up. We use it on a day to day basis for our email marketing. All features that we need are covered and the prices are the cheapest we could find. Customer Support is great too. They even send you hand-made video recordings if you have a specific question about a feature that isn't explained elsewhere. Review collected by and hosted on G2.com.

Some things were a bit difficult to understand at first (like the fact that if you add contacts via API you need to make sure to add them to the autoresponder list seperately, otherwise the Auto Responder won't work), but that was mainly our own mistake and was easily fixed by their support team. Review collected by and hosted on G2.com.

I love the way I was helped today with several problems that were driving me crazy. I was pleased to be listened to and helped with videos that made things much easier. Many thanks for your effective attention :) Review collected by and hosted on G2.com.

The system is not very intuitive; it would be very useful to provide a list of steps to follow if we want to perform specific actions. Example: to create a newsletter, you need to follow these steps, or to connect Get Response with your landing page. I don't know, it's just an idea :) Blessings Review collected by and hosted on G2.com.

I run a 27-year-old company, and despite many attempts over the years, I never managed to fully commit to a mass mailing/email marketing platform. Relying on organic, individual emails slowed down our business significantly—and worse, some messages were flagged as spam for no valid reason.

Recently, I decided to test several email marketing programmes. While some looked appealing and were cheaper, I quickly and almost effortlessly adapted to GetResponse—which honestly surprised me. That ease of adoption is a testament to the platform’s design: everything is built to be intuitive and user-friendly. There’s also a wealth of information available, so you can grow as advanced as you like, yet the system remains straightforward and accessible.

I’ve come to truly respect the company—not only for how they run their business, but also for how they explain, guide, and support customers through webinars and resources.

The customer support team is outstanding. I received lightning-fast, clear, and complete responses to my questions. On one occasion, they even recorded a custom video during a live chat to resolve my issue instantly. That level of service is extraordinary. Having trained hundreds of people in complaint handling and communication myself, I can confidently say their support sets a benchmark in the industry. The only way it could get better would be if someone from GetResponse visited me in person with their laptop!

Before committing, I tried another competitor for comparison. But after struggling with a clunkier process, I quickly realised I had already found the right solution with GetResponse. Review collected by and hosted on G2.com.

Nothing! Everything has been fine so far. Review collected by and hosted on G2.com.

There's lots of ways to learn how to use GetResponse. The videos are clear and engaging and show how easy it is to use. When I needed support, it was very easy to get in touch with an agent. The personal touch was fantastic, even creating little videos for me to specifically show me how to do what I couldn't work out. Was not expecting that! A really great way to welcome newbies like me. Review collected by and hosted on G2.com.

Not found anything yet but I'm still learning. Review collected by and hosted on G2.com.

A very good platform for creating professional newsletters.

A large number of tools that allow you to optimize campaign results.

Professional service at any time of day!

I've used many email platforms, but this one is the best. I recommend it! Review collected by and hosted on G2.com.

At the moment I like everything, so I recommend this platform Review collected by and hosted on G2.com.

The platform is very easy to use, even for beginners, and the email automation tools save me a lot of time.I really like the customer support team — they’re quick, helpful, and always provide clear solutions. Review collected by and hosted on G2.com.

The pricing can feel a little high once your contact list starts to grow. Review collected by and hosted on G2.com.

I love that GetResponse is literally a one stop shop with everything you could ever need to launch a successful business. Its super user friendly and easy to use. I went from a beginner to a novice and a little over a day. It combines the most essential functions you need to grow your business and the support is amazing! Review collected by and hosted on G2.com.

The options for adding a blog to the website is not as extensive as the rest of the platform, but It has enough value to still love the features it does include. Review collected by and hosted on G2.com.