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GetResponse Reviews & Product Details - Page 4

GetResponse Product Details

Pricing

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Free
500 Contacts

GetResponse Media

GetResponse Demo - GetResponse Dashboard
Fully customizable dashboard with widgets for easy insight and campaign tracking.
GetResponse Demo - Email Marketing
Create beautiful mobile-responsive newsletters using powerful email marketing software featuring professional templates, easy design tools, and proven deliverability.
GetResponse Demo - Website Builder
Create a unique online presence with an AI-driven, code-free website builder. Describe your business and visual preferences to get personalized website templates or create your custom design from scratch.
GetResponse Demo - Landing Page Builder
Build unlimited landing pages to land you new subscribers and sales! Create your own design or choose from over 100 free landing page templates. Increase conversions with integrated SEO tools and A/B testing.
GetResponse Demo - Marketing Automation Builder
Deliver better customer experiences — automatically! Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Demo - Webinar Builder
Get your business online with our no-download, easy-to-use webinar builder. Connect with your audience anywhere, anytime to increase conversions and engagement.
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GetResponse Reviews (813)

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Reviews

GetResponse Reviews (813)

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4.3
813 reviews

Pros & Cons

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TC
Managing Director
Small-Business (50 or fewer emp.)
"super friendly platform, exceptional customer support"
What do you like best about GetResponse?

clean UI, easy to work with, customer support is fantastic Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

nothing yet! so far so good, everything that ive read i can do, i can! Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

We’re thrilled to hear you’re enjoying the clean UI and finding the platform easy to work with — that’s exactly what we strive for.

Our Customer Success team will be especially happy to hear your shoutout — they’re always here to help!

It’s great to know GetResponse is helping you bring email marketing, ecommerce, and landing pages together in one place. That’s the goal: giving you everything you need to grow, all in one powerful platform.

Here’s to more wins ahead!

Justyna

JM
Founder
Small-Business (50 or fewer emp.)
"A great user-freindly EMail Marketing for newbies"
What do you like best about GetResponse?

The Get Response platfrom is very intuitive, with drag and drop, and it speaks in full sentences instaed of code! I have to say that it has the best customer support team that I have ever come across! Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I don;t really have any downsides as such - it is a shame that they do not have more integrations with other platforms. That aside I'm very happy! Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for the glowing review! 😊 We're thrilled to hear that you find GetResponse intuitive and easy to use, especially with our drag-and-drop features. We're also glad our customer support team could make a positive impact — we pride ourselves on being there for our users!

We completely understand your point about integrations, and we're always working to improve. Stay tuned for future updates!

Thanks again for sharing your experience, and we're excited to continue supporting you and your team!

TQ
Strategy Analyst
Marketing and Advertising
Small-Business (50 or fewer emp.)
"The best email marketing platform is GetResponse"
What do you like best about GetResponse?

GetResponse allows me to easily create, send, manage and monitor email responses. The ability to automate the process of creating effective and customized email marketing campaigns for each client is one of the key benefits we emphasize. We save a lot of time creating newsletters because the Email Maker is incredibly easy to use and comes with a variety of themes. Automation is made easy with its high quality templates and responsive, all-in-one features. Adding photos, links and text is a breeze thanks to its compatibility with desktop and mobile devices and high deliverability. Its ease of use and customizable features make it ideal for any marketing endeavor. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

It would be great if the email generator had a feature to let me know when other team members are working on an email campaign. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi Tamana,

Thanks for the fantastic review! We're so happy that GetResponse is making your email marketing easier and more effective. Love that you're getting great results with our templates and automation features!

Regarding your suggestion about adding team collaboration visibility in the email generator - thank you for this valuable feedback! I've passed it along to our development team.

Please know that our support team is always available if you need any assistance with your campaigns or have additional suggestions for improvement. 💙

Best,

Mariana

Verified User in Online Media
UO
Small-Business (50 or fewer emp.)
"Move to Getresponse! They have been the best since the start of autoresponders"
What do you like best about GetResponse?

Support is great. They look out for YOU as an online business owner. If you're on aweber move here especially after aweber decided to just start double billing everyone because they felt like it. They give you all the bells and whistles for a good price with no limits on your broadcasts. They are arguably the most experienced autoresopnder company and the most internet marketing friendly. They have a very nice affiliate program to and you may want to sign up to get paid for actually helping those with their online business get a better newsletter autoresponder service that does things right and helps people out. Great support. Oh i said that. I'll say it again. Their software is good, logical and doesn't have continual bugs like some other autoresponder newsletter companies. Get started Move fast.Make lists. Make those followups - you can use the content from your sales letters and websites to get started. I've been an internet marketer since 1998 and getresponse has been one consistent online marketer friendly pillar of the internet. I would at least do their 30 day trial and see for yourself. And I know what I'm talking about. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Nothing. You just need to take a few minutes to get used to their teminology if coming from another autoresponder newsletter service. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi there,

Wow - thank you so much for this amazing review! It absolutely made our day to read about your journey with GetResponse since the late 90s. That's over 20 years of trust you've placed in us – we couldn't be more grateful!

Thank you for highlighting our customer support so enthusiastically. Our team works incredibly hard to look after our customers, so I'll make sure to share your kind words with them.

Your point about our integrations is spot-on - we've always believed that playing nice with other services is crucial for our customers' success. And thanks for the shout-out to our affiliate program! It's wonderful to have passionate customers like you spreading the word.

Thank you for being such a loyal member of our community. Keep those newsletters and broadcasts going strong!

Best,

Mariana

Verified User in Education Management
AE
Small-Business (50 or fewer emp.)
"Nice app, easy to use and Fast support,"
What do you like best about GetResponse?

GetResponse is user-friendly and easy to navigate, containing many useful tools for digital marketers that operate smoothly. I highly recommend it.Customer Support is great, both AI and human. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Well, maybe it would be great to have more flexible plans. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you for the great review! 😊 We're so glad to hear that you're finding GetResponse user-friendly and packed with the right tools to support your digital marketing efforts.

It's also fantastic to know both our AI and human support teams have made a positive impression — we believe in combining the best of both to give you fast, helpful answers when you need them. ⚡

We appreciate your feedback on pricing flexibility, and we’ll make sure it reaches the right team. Thanks again for recommending us and being part of the GetResponse community! 🙌

— Justyna

Curt S.
CS
Keynote Speaker | Sales Trainer | Business Coach
Small-Business (50 or fewer emp.)
"Awesome Product. The best that I know of"
What do you like best about GetResponse?

I love it because it has a ton of features and it is easy to use. I have used automation extensively and I am just getting started to create courses. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

While their support is OK, I hate that you can't call. I have been around long enough to know it was way better when you can talk on the phone. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for your awesome review! We're thrilled to hear that you find GetResponse feature-rich and easy to use. It's great to know you're getting value from our automation tools and starting to explore course creation — exciting times ahead!

We really appreciate your honest feedback about support. While we aim to provide fast and helpful assistance through chat and email, we understand the value of a good phone call. Your input is noted and truly appreciated as we continue improving your experience.

Thanks again for choosing GetResponse to power your communication and messaging. We're here to support you every step of the way!

All the best, Justyna

Frank Mares W.
FW
Marketing & Website manager
Enterprise (> 1000 emp.)
"Great service, great product."
What do you like best about GetResponse?

I have been buidling dynamic, individualize emails for a collection of companies and the GetResponse team is super supportive and responsive and product has been able to do what I need it to.

It's a complex system I've set up and the team knows how to explain what I need to do to achieve my goals and they understand the questions I have even when I am unsure I phrased them well.

The system integrates well with my survey software and prefills urls to share the information I need without bothering the survey recipient to fill it out. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

It would be awesome and super helpful to my project if I could dynamically assign LISTS in to facilitate footer and to/from information for multiple emails that are the same but need to go out to different parties with different branding and from different emails. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi Frank,

Thank you so much for your kind words! 😊 Your project sounds impressive, and we’re glad to be a part of it!

We’ve just shared your suggestion with our product team. It’s feedback like yours that helps us continue improving our platform to better serve your needs!

Best,

Mariana

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Powerful software and simple to use"
What do you like best about GetResponse?

What i like about getresponse is how powerful yet intuitive the software is, The functionality is mind blowing, and yet a novice marketer like myself can master it in a very short time. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The only downside, and it isnt really a getresponse problem, it's dealing with gdpr dkim etc etc Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

We love hearing how GetResponse is helping marketers of all levels do big things with ease 💪

“Powerful yet intuitive” is exactly what we aim for—so it’s awesome to hear it’s making a real impact. And yes, we totally get it—GDPR, DKIM, and the email tech stack can be a handful, but we’re always here to help simplify where we can.

Thanks again for sharing your experience on G2! - Justyna

LW
Artist Owner
Small-Business (50 or fewer emp.)
"Excellent Support"
What do you like best about GetResponse?

I work crazy hours and sometimes overnight. I really appreciate having instant access to live support at anytime day or night. Nothing worse than having to interrupt your workflow waiting for someone to respond. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I have not had a chance to use all of the features yet. I have built an autoresponder, a landing page, and uploaded my some of my contacts. The UI is easy to navigate but there is room for improvement with the editors. I can't remember all the nuances but the one thing that would greatly improve the designing experience is being able to see the page you are designing in the actual correct proportions. The way it functions now the tools overlay half of the page you are designing and the proportions you see when designing change drastically when you preview the page. There was also some kind of issue with saving the settings. It took me a while to get the knack of it but apparently there is an order to making adjustments to buttons for example, and adjusting one setting like the size resets to the default shape but the settings are not in sequence bearing this adjustment in mind. It's a small thing but it took me a while to realize what the correct sequence was so I didn't have to keep repeating any steps. Also, the absolute and fixed position settings are a nightmare. The button I was experimenting with completely disappeared from the editor but remained "fixed" on my preview, and I could not edit or replace it. There should be an option to turn this feature off if it's set accidently or you just want to preview the effect without committing to it. I spent hours trying to remove it but nothing worked. Even customer support didn't know how to remove it. The next day, I was less exhausted and it occurred to me I could delete the whole section after saving my content. The invisible "fixed" button issue resolved but I lost hours of time fooling around trying to undo a simple experiment. That was the only question I had for support that stumped them out of a couple dozen questions so no reflection on them for trying the usual process for weird stuff online like saving, refreshing, and clearing the cache,etc. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi Lisa,

Thank you so much for your review! We’re really glad that our 24/7 live support has been there for you. We know how crucial it is to have assistance available whenever you need it, especially during those late-night work sessions!

We’ve passed your feedback about the editor along to our product team—it’s feedback like yours that helps us improve. We’re sorry to hear it’s been a bit frustrating, and we’re definitely taking your experience to heart. If there’s ever anything else you’d like to share or suggest, please don’t hesitate to let us know.

We’re here to support you on your email marketing journey, and we hope it brings lots of new visitors to your website. Thanks again for choosing us! 😊

Best,

Mariana

Dulaine R.
DR
Online Marketer
Small-Business (50 or fewer emp.)
"Getresponse"
What do you like best about GetResponse?

It is easy to use and you get so many features for starting out for free. The support staff is also very helpfull and efficient. Most of the settings is easy to setup and link to other areas. And for everyday use it is great for news letters and to build your website on that gives you daily tracking too. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

When hosting your domain through getresponse, it gets tricky when your original host tells you to update something on your DNS servers. Then you need to more or less work with the support team to get it set up. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Thanks for sharing your feedback, Dulaine! 😊 – Mariana

Pricing Options

Pricing provided by GetResponse.

FREE

Free
500 Contacts

Starter

Starting at $15.58
1000 Contacts

Marketer

Starting at $48.38
1000 Contacts Per Month

Creator

Starting at $56.58
1000 Contacts Per Month

G2 Deals

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Create a FREE account and try the complete marketing software. No credit card required. After 30 days, choose the plan that best fits you and save from 20% off of list price.

How to claim this offer

Click the G2 Link to sign up for a free account (No Credit Card required). Your plan will be discounted when you choose to upgrade.

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GetResponse Features
Data Import & Export Tools
Integration APIs
Breadth of Partner Applications
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
A/B Testing
Basic Reporting
Text and Themes
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