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Giftsenda Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Giftsenda, finding it user-friendly for managing gift sending. (5 mentions)
Users praise the fantastic customer support of Giftsenda, highlighting their responsiveness and dedication to client satisfaction. (3 mentions)
Users love the extensive customization options of Giftsenda, making gift-giving a creative and enjoyable experience. (3 mentions)
Users praise Giftsenda for its effective gift giving, making employee gifting seamless and supported by excellent customer service. (2 mentions)
Users commend Giftsenda for their fast response times, enhancing overall satisfaction with service and gift variety. (2 mentions)
Users love the fast delivery of Giftsenda, ensuring timely gifts for clients and partners worldwide. (1 mentions)
Users commend the seamless integration support from Giftsenda, enhancing creativity and collaboration within their teams. (1 mentions)
Users desire more variety of gift vouchers for different countries to enhance their gifting options with Giftsenda. (1 mentions)
Users find the high shipping fees of Giftsenda unexpected, especially compared to other services with free delivery. (1 mentions)
Users note the limited gifting options available on Giftsenda, impacting personalization and loyalty program management. (1 mentions)
Users find the limited options for managing loyalty programs and employee gifting frustrating on Giftsenda. (1 mentions)
Users desire a greater variety of options for gift vouchers in additional countries through Giftsenda. (1 mentions)
Users find navigation somewhat confusing, requiring extra effort to navigate the Giftsenda platform effectively. (1 mentions)

Top Pros or Advantages of Giftsenda

1. Ease of Use
Users love the ease of use of Giftsenda, finding it user-friendly for managing gift sending.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent platform whether you're sending gifts to one person or 1,000!"

What do you like about Giftsenda?

I was able to use it without any monthly cost or minimum commitment!

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Platform for sending gifts to clients and partners around the world!"

What do you like about Giftsenda?

Great Platform for sending gifts to clients and partners around the world with variety of gifts for them to choose! Giftsenda does all the work wit

2. Customer Support
Users praise the fantastic customer support of Giftsenda, highlighting their responsiveness and dedication to client satisfaction.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Customer support, effective and efficient!"

What do you like about Giftsenda?

Variety of options, kind and helpful customer support, cost effcient and ease of use.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Efficient and flexible"

What do you like about Giftsenda?

Working with the team at Giftsenda was a joy! Shout out to Lu and Ivan who went above and beyond to ensure things went smoothly for our team. I apprec

3. Customization
Users love the extensive customization options of Giftsenda, making gift-giving a creative and enjoyable experience.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Platform for sending gifts to clients and partners around the world!"

What do you like about Giftsenda?

Great Platform for sending gifts to clients and partners around the world with variety of gifts for them to choose! Giftsenda does all the work wit

BC

Bruno C.

Small-Business (50 or fewer emp.)

5.0/5

"Provide hassle free experience"

What do you like about Giftsenda?

They have everything from personalized items to experiences, which is fantastic. The only thing I suggest is making the dashboard more user-friendly f

4. Gift Giving
Users praise Giftsenda for its effective gift giving, making employee gifting seamless and supported by excellent customer service.
See 2 mentions

See Related User Reviews

Eslam M.
EM

Eslam M.

Mid-Market (51-1000 emp.)

5.0/5

"Review for Gitsnda"

What do you like about Giftsenda?

Effective tool for employee gifting, : )

Valerie M.
VM

Valerie M.

Small-Business (50 or fewer emp.)

4.0/5

"Giftsenda Customer Service is incredible!"

What do you like about Giftsenda?

I have nothing but good reviews about Giftsenda.They've helped my team to send gifts to clients around the world with ease. The customer service i

5. Response Time
Users commend Giftsenda for their fast response times, enhancing overall satisfaction with service and gift variety.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Flexible and reliable"

What do you like about Giftsenda?

The team at Giftsenda are very responsive and there's lots of variety when it comes to gifts.

Valerie M.
VM

Valerie M.

Small-Business (50 or fewer emp.)

4.0/5

"Giftsenda Customer Service is incredible!"

What do you like about Giftsenda?

I have nothing but good reviews about Giftsenda.They've helped my team to send gifts to clients around the world with ease. The customer service i

6. Fast Delivery
Users love the fast delivery of Giftsenda, ensuring timely gifts for clients and partners worldwide.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Platform for sending gifts to clients and partners around the world!"

What do you like about Giftsenda?

Great Platform for sending gifts to clients and partners around the world with variety of gifts for them to choose! Giftsenda does all the work wit

7. Integrations
Users commend the seamless integration support from Giftsenda, enhancing creativity and collaboration within their teams.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Efficient and flexible"

What do you like about Giftsenda?

Working with the team at Giftsenda was a joy! Shout out to Lu and Ivan who went above and beyond to ensure things went smoothly for our team. I apprec

Top Cons or Disadvantages of Giftsenda

1. Geographic Restrictions
Users desire more variety of gift vouchers for different countries to enhance their gifting options with Giftsenda.
See 1 mentions

See Related User Reviews

Valerie M.
VM

Valerie M.

Small-Business (50 or fewer emp.)

4.0/5

"Giftsenda Customer Service is incredible!"

What do you dislike about Giftsenda?

There are a few countries we would like to see more variety of options for gift vouchers in other countries

2. High Prices
Users find the high shipping fees of Giftsenda unexpected, especially compared to other services with free delivery.
See 1 mentions

See Related User Reviews

Bolor N.
BN

Bolor N.

Small-Business (50 or fewer emp.)

5.0/5

"Giftsenda review"

What do you dislike about Giftsenda?

The only thing to dislike about Giftsenda is the shipping fee of $19 which is a bit high compared to amazon's free delivery, however, the gift options

3. Limited Gifting Options
Users note the limited gifting options available on Giftsenda, impacting personalization and loyalty program management.
See 1 mentions

See Related User Reviews

BC

Bruno C.

Small-Business (50 or fewer emp.)

5.0/5

"Provide hassle free experience"

What do you dislike about Giftsenda?

There are options for customizing and personalizing gifts. There are limited features, for managing loyalty programs and employee gifting within the p

4. Limited Options
Users find the limited options for managing loyalty programs and employee gifting frustrating on Giftsenda.
See 1 mentions

See Related User Reviews

BC

Bruno C.

Small-Business (50 or fewer emp.)

5.0/5

"Provide hassle free experience"

What do you dislike about Giftsenda?

There are options for customizing and personalizing gifts. There are limited features, for managing loyalty programs and employee gifting within the p

5. Limited Variety
Users desire a greater variety of options for gift vouchers in additional countries through Giftsenda.
See 1 mentions

See Related User Reviews

Valerie M.
VM

Valerie M.

Small-Business (50 or fewer emp.)

4.0/5

"Giftsenda Customer Service is incredible!"

What do you dislike about Giftsenda?

There are a few countries we would like to see more variety of options for gift vouchers in other countries

6. Poor Navigation
Users find navigation somewhat confusing, requiring extra effort to navigate the Giftsenda platform effectively.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent platform whether you're sending gifts to one person or 1,000!"

What do you dislike about Giftsenda?

Navigating the platform felt a little roundabout at times, but I was able to figure it out.

Giftsenda Reviews (20)

Reviews

Giftsenda Reviews (20)

4.7
20 reviews
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G2 reviews are authentic and verified.
Lior B.
LB
Office Manager and Employee Experience Specialist
Mid-Market (51-1000 emp.)
"I receive pleasant and professional service from Lu Kutukeeva all the time"
What do you like best about Giftsenda?

The website's interface is convenient. The service is excellent and professional. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There is nothing I don't like. I am very satisfied. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business (50 or fewer emp.)
"Great Platform for sending gifts to clients and partners around the world!"
What do you like best about Giftsenda?

Great Platform for sending gifts to clients and partners around the world with variety of gifts for them to choose!

Giftsenda does all the work with an amazing service! they assisted me with every issue or inquiry.

I love Giftsenda software - very easy to use and you can track all of your gifts process :)

Thank you guys!

Inbar. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

I can't really think of somthing I didn't like about Giftsenda :) Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Small-Business (50 or fewer emp.)
"Excellent platform whether you're sending gifts to one person or 1,000!"
What do you like best about Giftsenda?

I was able to use it without any monthly cost or minimum commitment! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Navigating the platform felt a little roundabout at times, but I was able to figure it out. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market (51-1000 emp.)
"Efficient and flexible"
What do you like best about Giftsenda?

Working with the team at Giftsenda was a joy! Shout out to Lu and Ivan who went above and beyond to ensure things went smoothly for our team. I appreciated the support on integration, as well as the ease around sourcing products that may not originally be available, allowing us to be creative in our work. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Excited to see Gifstenda expand in terms of their UI and designs with the emails. Review collected by and hosted on G2.com.

Clyde C.
CC
Mid-Market (51-1000 emp.)
"Excellent Customer Experience!"
What do you like best about Giftsenda?

My deepest gratitude for the exceptional service and partnership that you provided to our company during the organisation of Christmas Hampers for our remote workers. This was our first time undertaking such a project, and your support made it a resounding success.

I would like to extend a special thank you to Lu Kutukeeva, who played a pivotal role in facilitating the entire process. Lu's dedication, attention to detail, and unwavering commitment to ensuring a seamless experience truly impressed us. Your expertise and guidance were invaluable, and we are incredibly grateful for your efforts.

From the initial planning stages to the final delivery, your team demonstrated professionalism, efficiency, and a genuine desire to meet our unique requirements. The quality of the hampers exceeded our expectations, and the personalised touches added an extra layer of thoughtfulness that our remote workers truly appreciated.

Your team's responsiveness and willingness to go above and beyond to accommodate our needs were remarkable. The open lines of communication and prompt assistance throughout the entire collaboration made us feel supported and confident in our decision to partner with Giftsenda.

Our heartfelt appreciation to the entire Giftsenda team for their hard work and dedication. We are thrilled to have had the opportunity to work with you and look forward to future collaborations.

Once again, thank you for making our first experience with Christmas Hampers a memorable one. We wish you continued success and a joyous holiday season. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

I did not experience any downsides with Giftsenda. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Great Customer support, effective and efficient!"
What do you like best about Giftsenda?

Variety of options, kind and helpful customer support, cost effcient and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There is no dislike to highlight about Giftsenda. Review collected by and hosted on G2.com.

Norma M.
NM
Mid-Market (51-1000 emp.)
"Fast results and great customer service!"
What do you like best about Giftsenda?

I wasn't a long standing customer, just someone who needed a solution to a relatively small problem. Giftsenda was able to meet my expectations and provided great customer service and support to make sure the project went off without a problem. It was easy to use, and implementation was a breeze for our project. I was very impressed with the customer service I received, and continue to receive, and plan on utilzing them again in the future. A great product and great service! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

I did not experience any downsides with Giftsenda. Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the great review, Norma! We appreciate your support and look forward to working with you again.

Valerie M.
VM
Small-Business (50 or fewer emp.)
"Giftsenda Customer Service is incredible!"
What do you like best about Giftsenda?

I have nothing but good reviews about Giftsenda.They've helped my team to send gifts to clients around the world with ease.

The customer service is fantastic.They will go above and beyond to deliver to our team or clients, and have fast response times. Shoutout to Lu who has worked quite closely with our team

I'd highly recommend!

Valerie Mhere Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There are a few countries we would like to see more variety of options for gift vouchers in other countries Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the great review, Valerie! We will definitely keep your recommendation regarding the gift vouchers in mind. We appreciate your support.

Bolor N.
BN
Business Operations Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Giftsenda review"
What do you like best about Giftsenda?

It's great platform for companies to reward employees and customers that are international as well as reward several hundred different people with one click of a button. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

The only thing to dislike about Giftsenda is the shipping fee of $19 which is a bit high compared to amazon's free delivery, however, the gift options are really good. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Excellent for international teams"
What do you like best about Giftsenda?

Lots of international options (outside of the US). Really like all the different metrics and info for the gifts. Customer service is extremely responsive and resolves issues quickly Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Newer platform so several bugs. Gift selection isn't as polished even though it has lots of options Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the review! We are constantly working on updates to provide a smooth platform experience for our customers, and apologize if you experienced any bugs. We appreciate your support and hope to work with you again soon.

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