Sendoso Reviews & Product Details

What I like most about Sendoso is how easy it is to use and implement across our workflows. The customer support team is also very responsive and helpful, which makes onboarding and troubleshooting simple. I also appreciate the frequency of use it allows—because it’s so intuitive, it has become a consistent part of our outreach strategy. Review collected by and hosted on G2.com.

While Sendoso offers a solid set of features, I think there’s room to expand the number of features and improve ease of integration with other platforms we use regularly. The core platform works well, but additional integrations and flexibility would make it even more powerful. Review collected by and hosted on G2.com.

What I like best about Sendoso is the ease of use. It provides us with an easy platform for gifting, allows us to source new materials or house current items in the warehouse, and streamlines our gifting into a professional looking, holistic program. Also, the integration into Salesforce make's it easy to analyze and track our gifting efforts. Review collected by and hosted on G2.com.

I've found that some of the custom branded products are lower quality than our other vendors at a similar price point, so we're shipping in more items to the warehouse than we'd like. Also, you can pay to play on processing times but with a limited budget you really need to plan ahead to make sure you account for the processing and shipping times. Review collected by and hosted on G2.com.

I love how Sendoso has become a valuable marketing and growth tool for Ocrolus, helping us drive pipeline, increase deal size, and get executive buy-in. The platform enables us to personalize gifting for demos, nurture lost accounts, and accelerate onboarding for new customers. The ability to send both digital and physical gifts, track results, and avoid the hassle of address confirmation has made our experience seamless and impactful. The swag options resonate with our target audience, and Sendoso's integration into our campaigns has helped us exceed our revenue goals. Review collected by and hosted on G2.com.

One challenge we've faced is that engagement from account executives is not as high as from marketing. I would like to see increased usage among warm prospects to further boost customer lifetime value. While Sendoso is easy to use, driving consistent adoption across all teams, especially AEs, remains an area for improvement. More features or guidance to encourage AE participation and engagement would be helpful. Review collected by and hosted on G2.com.

What I like most about Sendoso is how easy it makes building meaningful connections through thoughtful, personalized gifts. Instead of the typical digital noise, it allows me to create a real, tangible touchpoint that stands out and leaves a lasting impression. I appreciate the wide range of options available, from branded swag to curated experiences, which makes it simple to tailor each gift to the recipient. Beyond the gifting itself, I value the way Sendoso integrates seamlessly with my workflow, making the process efficient and trackable, while still keeping the focus on genuine relationship building. It takes the guesswork out of corporate gifting and turns it into a strategic, impactful tool. Review collected by and hosted on G2.com.

One thing I dislike about Sendoso is that sometimes the process can feel a bit slow or complicated, especially when coordinating shipping or making sure the right gift gets to the right person on time. With so many options available, it can also feel a little overwhelming to choose the perfect item, and occasionally the costs can add up quickly depending on the campaign. While the platform is powerful, there’s definitely a learning curve at the start, and it can take some time to fully understand all the features and integrations. Review collected by and hosted on G2.com.

I've been really happy with Sendoso so far. It has a direct integration with our CRM, which makes it easy for our teams to send out gifts or swag directly from a prospect's account. It's a great way to cut through all the usual noise and get noticed.

I also like that there are so many options—we can send everything from a small, branded gift to a nice dinner to an e-gift card. It's been perfect for everything from thanking research participants to getting survey responses from our ICP. Being able to track everything in one place and see when things are delivered and opened is a huge plus. Review collected by and hosted on G2.com.

I can't see any negatives, we've been very happy. Review collected by and hosted on G2.com.

Simple tool to use, Integration and Sync with other tools works brilliantly. I like the inventory on offering and the fund management. But the most important thing is they have a SUPER CS team, Tons of send options and AI to assist you. Review collected by and hosted on G2.com.

We need to plan things a little bit early than usual. Marketing activities are dynamic in nature, how much ever we plan early we still have a last-minute requirement. I also understand the scale at which Sendoso works it's not a fair ask to do things overnight. Review collected by and hosted on G2.com.

The prompt customer service has been a highlight. Any time we've reached out with a request our CSM always responds quickly with a very detailed answer. They're always available to hop on a call and cater to our needs. Review collected by and hosted on G2.com.

Navigating the platform can be a little confusing. Review collected by and hosted on G2.com.

As a gifting platform, Sendoso makes it easy to set up a variety of personal touches that we integrate into marketing campaigns and internal engagement activities.

I appreciate the variety of options, between their gifting marketplace, inventoried sends (items that we produce, store, and ship out from their Phoenix warehouse), or utilizing campaign services.

Our rep has been great, and their Sendoso admin training program is robust (at the time I did it, it came with a fun gift, too!). Review collected by and hosted on G2.com.

A bit pricey; needs to be justified with a strong gifting strategy / ROI. Review collected by and hosted on G2.com.

I love how easy it is to navigate and send my customers a very quick and easy thank you. From sending to receiving them it is a painless process. I geniunely enjoy getting to pick out a gift and send it to someone I just had a great conversation with. There are such a wide variety of gifts to choose from that everyone would be happy with. Sendoso is the best! Review collected by and hosted on G2.com.

The biggest downside to sendoso is the fact that I don't have unlimited funds to send! And thats not sendoso's fault. Review collected by and hosted on G2.com.

easy to use, supportive team, frequent and helpful updates, effective tool with high ROI Review collected by and hosted on G2.com.

Sometimes I wish there were more gifts to actually send, but that could be the plan we're on.. otherwise no complaints! Everyone I work with loves using this tool. Review collected by and hosted on G2.com.