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HubSpot Content Hub Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of HubSpot Content Hub, which simplifies training and enhances team productivity. (127 mentions)
Users admire the user-friendly tools and innovative features of HubSpot Content Hub, enhancing their content management experience. (50 mentions)
Users appreciate the intuitive design of HubSpot Content Hub, making it easy for anyone to create and manage content. (50 mentions)
Users appreciate the developer-friendly CMS, enabling custom functionality and efficient website design for non-technical users. (45 mentions)
Users value the seamless integrations of HubSpot Content Hub, enhancing communication and reporting for marketing efforts. (41 mentions)
Users find the limited customization options frustrating, as achieving desired designs often requires advanced development skills. (30 mentions)
Users experience a steep learning curve when navigating HubSpot Content Hub's extensive features and setup process. (26 mentions)
Users find the lack of customization in HubSpot Content Hub limits their ability to create unique templates and configurations. (18 mentions)
Users note the expensive pricing of HubSpot Content Hub may limit access to advanced features for smaller teams. (17 mentions)
Users find HubSpot Content Hub to be not user-friendly, citing frequent glitches and challenges in navigation and customization. (16 mentions)

5 Pros or Advantages of HubSpot Content Hub

1. Ease of Use
Users appreciate the ease of use of HubSpot Content Hub, which simplifies training and enhances team productivity.
See 127 mentions

See Related User Reviews

Julio C.
JC

Julio C.

Mid-Market (51-1000 emp.)

5.0/5

""

What do you like about HubSpot Content Hub?

Erin P.
EP

Erin P.

Small-Business (50 or fewer emp.)

4.5/5

"Tool For All User Types"

What do you like about HubSpot Content Hub?

CMS hub is easy to use. Many CMS's are cumbersome. It's difficult to train and onboard admins. The UX & UI make adoption easier.

2. Features
Users admire the user-friendly tools and innovative features of HubSpot Content Hub, enhancing their content management experience.
See 50 mentions

See Related User Reviews

Morgan S.
MS

Morgan S.

Mid-Market (51-1000 emp.)

5.0/5

"Solid addition to a Superb Program"

What do you like about HubSpot Content Hub?

EVERYTHING. They continue to impress me with the ever-changing platforms keeping up with current trends and Via analysis and habits.

Amit D.
AD

Amit D.

Mid-Market (51-1000 emp.)

5.0/5

"A Comprehensive Look at Features, Flexibility, and Performance"

What do you like about HubSpot Content Hub?

In this detailed review of HubSpot's CMS, we explore the platform's features, user experience, and overall flexibility for businesses of all sizes. Wh

3. Intuitive
Users appreciate the intuitive design of HubSpot Content Hub, making it easy for anyone to create and manage content.
See 50 mentions

See Related User Reviews

ES

Emily S.

Small-Business (50 or fewer emp.)

4.0/5

"Scalable for all sizes and ability levels"

What do you like about HubSpot Content Hub?

Small businesses with little experience can create, use, modify etc with little issues, and larger companies with dedicated developers can make even m

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"I've found HubSpot's Content Hub to be pretty user friendly for our limited use"

What do you like about HubSpot Content Hub?

We only really use the landing page feature. The drag-and-drop interface of the landing page builder makes it pretty easy to quickly build landing pag

4. Content Management
Users appreciate the developer-friendly CMS, enabling custom functionality and efficient website design for non-technical users.
See 45 mentions

See Related User Reviews

Joshua B.
JB

Joshua B.

Small-Business (50 or fewer emp.)

5.0/5

"CMS hub is very customizable, and it is very developer friendly."

What do you like about HubSpot Content Hub?

I love how developer-friendly CMS hub is. It allows developers to create "modules" so non-technical users can design brand-specific functionality and

SP

Stacy P.

Enterprise (> 1000 emp.)

5.0/5

"Using Hubspot as a CMS"

What do you like about HubSpot Content Hub?

I like how organized it is when using as a CMS and how we can integrate with other systems.

5. Integrations
Users value the seamless integrations of HubSpot Content Hub, enhancing communication and reporting for marketing efforts.
See 41 mentions

See Related User Reviews

Daniel W.
DW

Daniel W.

Mid-Market (51-1000 emp.)

5.0/5

"Great combination hubspot cms with slack"

What do you like about HubSpot Content Hub?

Slack is the communication application by integrating with the hubspot cms team getting real time notification about new leads,contacts. Also the repo

Cory K.
CK

Cory K.

Small-Business (50 or fewer emp.)

4.0/5

"HubCMS Review"

What do you like about HubSpot Content Hub?

HubSPot CMS makes it easy for our marketers to update the site, and ties in landing pages and ananlytics to SalesHub.

5 Cons or Disadvantages of HubSpot Content Hub

1. Limited Customization
Users find the limited customization options frustrating, as achieving desired designs often requires advanced development skills.
See 30 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"HubSpot Review"

What do you dislike about HubSpot Content Hub?

It's really confusing to navigate. Not customizable.

ES

Emily S.

Small-Business (50 or fewer emp.)

4.0/5

"Scalable for all sizes and ability levels"

What do you dislike about HubSpot Content Hub?

To get very customized modules, it requires a higher degree of development knowldge

2. Learning Curve
Users experience a steep learning curve when navigating HubSpot Content Hub's extensive features and setup process.
See 26 mentions

See Related User Reviews

Wesley U.
WU

Wesley U.

Enterprise (> 1000 emp.)

5.0/5

"The future of Marketing Tools."

What do you dislike about HubSpot Content Hub?

It can be a bit pricey and take time initially to set up.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It's super user-friendly!"

What do you dislike about HubSpot Content Hub?

Pricing can feel high, especially for smaller businesses, since many advanced AI features are tied to premium tiers. There’s also a learning curve as

3. Lack of Customization
Users find the lack of customization in HubSpot Content Hub limits their ability to create unique templates and configurations.
See 18 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"HubSpot Review"

What do you dislike about HubSpot Content Hub?

It's really confusing to navigate. Not customizable.

Cory K.
CK

Cory K.

Small-Business (50 or fewer emp.)

4.0/5

"HubCMS Review"

What do you dislike about HubSpot Content Hub?

There are some limitions and its not truly headless yet. Also custome code makes it for unique training skills

4. Expensive
Users note the expensive pricing of HubSpot Content Hub may limit access to advanced features for smaller teams.
See 17 mentions

See Related User Reviews

Morgan S.
MS

Morgan S.

Mid-Market (51-1000 emp.)

5.0/5

"Solid addition to a Superb Program"

What do you dislike about HubSpot Content Hub?

Pricey but you get what you pay for and is worth the extra cost it's efficiency is unmatched

Clara R.
CR

Clara R.

Small-Business (50 or fewer emp.)

4.0/5

"everything you need in one place"

What do you dislike about HubSpot Content Hub?

in Hubspot content Hub some advanced features are only available in higher-tier plans, which can be limiting for smaller teams or budgets

5. Not User-Friendly
Users find HubSpot Content Hub to be not user-friendly, citing frequent glitches and challenges in navigation and customization.
See 16 mentions

See Related User Reviews

Philip W.
PW

Philip W.

Mid-Market (51-1000 emp.)

4.5/5

"CMS is simple but powerful"

What do you dislike about HubSpot Content Hub?

CMS Hub is not as robust as other CMS platforms. Customization is a little more difficult.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Could be better"

What do you dislike about HubSpot Content Hub?

HubSpot is constantly going down, glitching, the aesthetic updates are not even needed(actually makes things more difficult),when sending emails if yo

HubSpot Content Hub Reviews (1,968)

View 3 Video Reviews
Reviews

HubSpot Content Hub Reviews (1,968)

View 3 Video Reviews
4.5
1,968 reviews
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Fatima A.
FA
Administration/Customer Contact Agent
Small-Business (50 or fewer emp.)
"An all-in-one, powerful platform for interaction and content management"
What do you like best about HubSpot Content Hub?

I particularly love the built-in SEO tools and statistics, which allow us to monitor outcomes and continually improve our strategy. I enjoy how user-friendly the platform is, especially for team members who aren't particularly technical. Integrations with CRM and marketing automation save time and help us to maintain campaign consistency across email, blogs, and landing sites. I particularly love the built-in SEO tools and statistics, which allow us to track outcomes and continually improve our strategy. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

Even though it has a lot of features, some parts might use more personalization. For instance, as compared to stand-alone design tools, the design versatility of landing pages and templates might occasionally feel a little constrained. Furthermore, when you grow, the cost may increase, particularly for smaller groups or companies that don't utilize all the features. Although there is a learning curve to fully utilize advanced analytics, the reporting dashboards are robust. Review collected by and hosted on G2.com.

Anshu Y.
AY
Sr. Data Analyst
Mid-Market (51-1000 emp.)
"Awesome tool for tracking marketing activities."
What do you like best about HubSpot Content Hub?

HubSpot Content Hub offers effective tools that allow us to track the progress of our content marketing campaigns in a single location. This all-in-one, AI-powered app has been instrumental in our marketing success, and we have truly enjoyed using it. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

Overall, the tool is excellent and enjoyable to use, but the sheer number of features can be overwhelming for new users. I believe HubSpot should provide comprehensive learning materials or courses to help newcomers become familiar with the tool more easily. Review collected by and hosted on G2.com.

GJ
Search Engine Marketing Specialist
Mid-Market (51-1000 emp.)
"HubSpot Content Hub Review"
What do you like best about HubSpot Content Hub?

The best thing about it is that it is an all-in-one and super valuable platform for content management. Some of the features such as the inbuilt SEO tools and analytics are very useful for even the beginners and makes it super easy to use and implement. They provide good customer support as well. I have been using it frequently for the past 2 years now. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

I found this tool very useful and have no dislikes as yet. Review collected by and hosted on G2.com.

SM
Analyst
Enterprise (> 1000 emp.)
"HubSpot Content Hub Review"
What do you like best about HubSpot Content Hub?

HubSpot content hub is an all-in platform that makes content management incredibly easy. It has powerful built-in tools for SEO and analytics that are simple to use, even for beginners. The customer support is also great, and I've been using it frequently for over two years now. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

I have not found any significant downsides to this tool yet. It has been very useful for my needs. Review collected by and hosted on G2.com.

George Z.
GZ
Social Media Executive
Photography
Small-Business (50 or fewer emp.)
"Great all-in-one platform!"
What do you like best about HubSpot Content Hub?

All-in-one platform: It brings blogs, landing pages, email, and social into one place, so we don’t need to juggle multiple tools.

Content & SEO strategy tools: The topic cluster and SEO recommendations help us plan content that actually ranks and drives organic traffic.

User-friendly editor: The drag-and-drop editor and templates make it easy for non-tech users to create content without needing developers.

Integration with CRM & automation: Content directly ties into lead nurturing, workflows, and reporting, so we can clearly see how blogs or landing pages impact conversions.

Analytics & reporting: We can track performance of each content piece in real time, measure ROI, and adjust quickly. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

Learning curve: For new users, it can feel overwhelming with so many features tbh...

Limited design flexibility: The drag-and-drop editor is great, but fully custom designs sometimes require a developer.

Cost: Pricing can be high compared to standalone CMS tools, especially if you’re a smaller agency. Review collected by and hosted on G2.com.

Abhishek Kumar G.
AG
Key Account Management/Demand Management
Market Research
Enterprise (> 1000 emp.)
"Created a high-quality sample web page and tracked partner engagement in one workflow"
What do you like best about HubSpot Content Hub?

As someone working in demand management and key account handling, I need tools that reduce friction between creating content and acting on it. HubSpot Content Hub did exactly that. The AI web page builder helped me create a curated marketplace sample page in minutes. I just entered a few prompts about what the page should showcase and it delivered a clean, professional layout that I could use as a base. This saved me hours I would’ve spent coordinating with a designer.

The real value came after that. I linked the page with HubSpot’s CRM which allowed me to track engagement from our DSP and SSP partners directly. I could see who visited, how long they stayed, and what they clicked. This context helped me follow up more effectively and tailor discussions based on what actually interested them. It also gave our internal teams more visibility into how partners were responding to what we built.

Features like drag-and-drop editing, smart content blocks based on visitor attributes, and real-time lead alerts were especially useful. The CRM tie-in made it feel like less of a handoff between marketing and business operations and more like a connected flow. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

Design customization still feels a bit rigid. If you want to move beyond what the templates offer, it takes extra steps that are not always intuitive. Also, when handling multiple content types or versions of the same asset, organizing and locating them isn’t as smooth as it could be. A more structured content repository or better search functionality would improve the workflow, especially when working with multiple teams. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Powerful and intuitive platform for managing and scaling content"
What do you like best about HubSpot Content Hub?

HubSpot Content Hub offers a seamless and intuitive way to create, manage, and distribute content across channels. The native integration with other HubSpot Hubs (like Marketing and CRM) makes it easy to go from idea to publication and reporting. The content editor is user-friendly, SEO recommendations are built-in, and setting up A/B testing is straightforward. I especially like the ability to store and organize assets in a central library and personalize content delivery via email, blog, or landing pages. It’s a great all-in-one solution for content marketers looking to scale efficiently. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

While the overall experience is excellent, the UI can occasionally lag when managing larger content volumes or more complex workflows. Some advanced features are locked behind higher-tier plans, which can be a surprise if you’re not fully aware of the pricing structure. Additionally, managing multilingual content still requires some manual effort and could be optimized further. Review collected by and hosted on G2.com.

Alberto D.
AD
Community Manager
Newspapers
Small-Business (50 or fewer emp.)
"Helpful for planning content and staying organized as a solo social media manager"
What do you like best about HubSpot Content Hub?

What I like most is how clean and intuitive the interface is. It makes it really easy to visualize upcoming content and keep my planning organized, especially when managing content in two languages for different audiences. It speeds up my workflow and feels like a reliable support tool in my daily routine. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

Some features feel a bit too enterprise-focused for a small remote team like mine. I don’t use most of the deeper analytics or CRM tools, and sometimes the mobile experience can be a bit sluggish or limited when I’m switching between tasks on the go. It also takes a while to really understand what features are worth using versus which ones I can ignore. Review collected by and hosted on G2.com.

François B.
FB
Inbound Marketing Strategist, Marketing Consultant, CEO, UX Designer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Allows you to develop performing websites fast and turns your content into powerful campaigns"
What do you like best about HubSpot Content Hub?

One of its primary advantages is the seamless integration with the other HubSpot Platform Hubs. It provides robust and accurate AI support, helping you create and remix your content quickly and easily. As we are developing websites on HubSpot CMS, the additional functionalities of the Content Hub complement each other perfectly. It's easy and intuitive to use, and the HubSpot Support is known for quality and timely help with problem-solving. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

We use HubSpot Content Hub a lot, for our own agency and for many of our clients. I can't find anything we really dislike about using it. Review collected by and hosted on G2.com.

Casey H.
CH
Digital Marketing Consultant Specializing in HubSpot
Small-Business (50 or fewer emp.)
"Great tool to enable teams in the age of AI"
What do you like best about HubSpot Content Hub?

Content Hub has a ton of great features to help teams create and build webpages more easily. Their new AI tools like content remix make building full campaigns really impactful and scalable. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Content Hub?

Although support is always available, the support team relies heavily on the HubSpot Academy (Which is available through any HubSpot question Google search). Before I reach out to support, I Google my question as well, it can be frustrating to have the same article I just read that did not solve my problem sent back to me. Review collected by and hosted on G2.com.

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