Their support is great, the system is good and easy to use. Review collected by and hosted on G2.com.
The QA feature is slow, with several errors (like not taking into account the tags), shows many errors that aren't errors. We have to do the QA for each page, so we have to spend a lot of time going into each single page, clicking on launch QA, reviewing errors that aren't errors, ignoring errors and clicking on Done, and that time is not paid. There are projects with just a few words per page and over 100 pages, so the time spent for it is huge. When the project is updated with new words in various pages (i.e. 10 pages, 500 new words), you have to do the QA again for ALL the pages in the project, even if the update did not affect those pages. So you have to do the QA for 150 pages and only 10 of them had changes. Also, the QA shows terminology errors that have been translated according to the terminology.
The system doesn't log the time if you don't do anything on it for 30 seconds, so if you have to find some reference, meaning, log queries, etc. and it takes you more than 30 seconds, you are not going to be paid for that time, which is confusing, because you are not going to be paid for the segments you spend more time on.
I receive emails saying that the revisions are ready and that I should check them, but nothing is shown in the revisions page.
The reports page shows different values than the ones you are finally paid. Review collected by and hosted on G2.com.
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