LollyLaw Reviews & Product Details

I like that Lolly Law has the basics down and a good idea. I like the latest feature Lolly added that it creates the addendums in the forms. I also like how easy it is to generate USCIS forms and enter client data. I like how it makes the appointments and how client bridge functions; it allows clients to enter their own information on their own time. It is a good concept for a program but still needs a lot of fixing and polishing. Review collected by and hosted on G2.com.

I'm not too fond of the glitches on the I-864 form on the amounts part and that sometimes not everything gets downloaded to the pdf; the amounts in dollars never gets transferred. Also, I'm not entirely fond of the client bridge; it works fine but not completely. The I-130 Beneficiary and I-485 applicant questionnaire are currently not working correctly; when our client fills in their information, it doesn't get saved. Another thing I don't like is when we input data to the profile it doesn't get transferred to the forms automatically, some info does but not everything. This is very frustrating and time-consuming. Review collected by and hosted on G2.com.

In over 30 years of practicing immigration law, I've used almost every immigration software on the market. I've often had to move on after a frustrating year of dissatisfaction. LollyLaw is a definite favorite for me and my staff for a few reasons: (1) updated immigration forms are in the system within 24 hours and not one or two days before the USCIS deadline to use a new form; (2) when we notice a glitch, LollyLaw staff respond within 24 hours or the same day; (3) when we suggest a process improvement, our suggestions are considered, respected, and if the improvement cannot be made quickly, we are given an explanation; (4) our clients love it, like the multilingual options, and the ease of use; (5) integration with Intuit QuickBooks, our general ledger system.

Before we committed to LollyLaw we had a few clients -- with various levels of computer expertise -- use it and our previous immigration management system. 100% of the clients said they liked LollyLaw much better, and their endorsement was a deciding factor in our signing the contract. We've been with LollyLaw since 2023, and we regularly recommend it to other immigration attorneys. Review collected by and hosted on G2.com.

I'd love LollyLaw to have more customized forms, especialized for specialized areas of immigration law such as academic and medical immigration. Also, having the option of a enterprise rate, rather than a per user rate would be helpful especially because some paralegals and attorneys use the software less frequently than others. Review collected by and hosted on G2.com.

We love that it's immigration specific. We love the customer service. We love the customization ability. We love that it does everything -- immigration forms, client management, time tracking, reports, billing, etc. And it's got a secure client portal. And it's so user friendly. Review collected by and hosted on G2.com.

It's not quite 100% on all the bells and whistles yet, e.g. reports and invoicing are a struggle sometimes. I would love to see Quickbooks integrated, which I believe is coming.

But, we see the potential. Review collected by and hosted on G2.com.

I still like the interface that shows the different matters open for each client, the ability to enter receipt notices, and form filling. Review collected by and hosted on G2.com.

I hate the new billing interface. I loved the simplicity of V.1 for tracking payments and charges/expenses. I waste a tremendous amount of time now with V2 Review collected by and hosted on G2.com.

Lolly is very user-friendly. I like that it's easy to navigate the portals and the contacts within the system. It facilitates being able to handle a large case load. Review collected by and hosted on G2.com.

Some minor issues have come up but have been resolved by John and his team when brought up to them. Review collected by and hosted on G2.com.

I like that Lolly keeps up with the current forms' expiration dates. It warms you when a form will be expiring. Which as an LA sometimes helps to be reminded of these little things. Perhaps what I like the most is that you add information of a given client, and it will automatically fill these sections for you. Review collected by and hosted on G2.com.

What I dislike the most is that sometimes if you want to start filling a new form, more specifically, a new version of a form, you can open a new form and transfer the information you might already have filled out. Not to mention, sometimes Lolly does not download filled-out forms with all the information you have imputed, I see this happen a lot with the FORM I-131 and I-765. Review collected by and hosted on G2.com.

I like how user friendly the entire product is. It's very straightforward and very easy to navigate. Review collected by and hosted on G2.com.

It is overall beneficial. There really is not anything I dislike, but a suggestion might be to better the search aspect. I have had a hard time searching when it comes to phone numbers, which would be great to make a little easier. Review collected by and hosted on G2.com.

In my experience, the Journal tool and time tracking are what I use the most. The journal feature allows me to make notes on clients' files and potential clients. The time tracker will enable me to work on multiple tasks throughout the day. This feature is helpful when dealing with multiple ongoing tasks. I also like that the lolly software links to my Gmail, and I can save the email correspondence I receive into the lolly journal, and the attachments get saved into the documents tab. I highly encourgae every company to try Lolly Law. Review collected by and hosted on G2.com.

No complaints, I absolutely enjoy using Lolly Law Review collected by and hosted on G2.com.

The journal is beneficial to keep records, to see progress in clients' profiles, to manage our time better, and keeps evidence when we get any complaint Review collected by and hosted on G2.com.

It doesn't have a to-do list or a way to organize ideas or something, so we need another system to make notes. Review collected by and hosted on G2.com.

We have excellent communication and organization. We can check every single part of our client's cases. Review collected by and hosted on G2.com.

You need to understand in-depth if you want to use every tool to your benefit, which is not always easy. Review collected by and hosted on G2.com.