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PeoplesHR

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PeoplesHR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find PeoplesHR to be very easy to use, providing a user-friendly experience for HR processes and payroll. (29 mentions)
Users value the helpful customer support from PeoplesHR, ensuring a seamless experience with the software. (20 mentions)
Users commend the friendly and effective customer support at PeoplesHR, enhancing their overall experience and satisfaction. (18 mentions)
Users find the user-friendly interface of PeoplesHR enables easy access to personal and payroll information. (15 mentions)
Users commend the intuitive design of PeoplesHR, making payroll processing and report generation seamless and efficient. (14 mentions)
Users note the limited features of PeoplesHR compared to competitors, affecting its adaptability for enterprise projects. (10 mentions)
Users note the missing advanced features in PeoplesHR, hindering its ability to handle complex organizational needs. (9 mentions)
Users report module issues in PeoplesHR, with functionality limitations and technical bugs affecting user experience. (9 mentions)
Users find PeoplesHR to be not user-friendly, experiencing navigation challenges and slow performance in certain areas. (8 mentions)
Users note the feature limitations in PeoplesHR compared to competitors, impacting customization and user flexibility. (7 mentions)

5 Pros or Advantages of PeoplesHR

1. Ease of Use
Users find PeoplesHR to be very easy to use, providing a user-friendly experience for HR processes and payroll.
See 29 mentions

See Related User Reviews

Thilina M.
TM

Thilina M.

Mid-Market (51-1000 emp.)

4.0/5

"It's an innovative and user-friendly system"

What do you like about PeoplesHR?

PeoplesHR is an innovative and user friendly system,specially for payroll functions. Actually it's only a fingertip distance to process all the salari

Kasun G.
KG

Kasun G.

Mid-Market (51-1000 emp.)

4.5/5

"Alpenstock for HR Journey"

What do you like about PeoplesHR?

PeoplesHR is the best support for HR. Easy to use and understand. This provides automated insite for the team. I admire the customer support from the

2. Helpful
Users value the helpful customer support from PeoplesHR, ensuring a seamless experience with the software.
See 20 mentions

See Related User Reviews

Sajith C.
SC

Sajith C.

Mid-Market (51-1000 emp.)

5.0/5

"User friendly and efficient & effective support service"

What do you like about PeoplesHR?

Their friendly behaviour to their clients and effective response for customizations More features to access

Verified User
I

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Ease of Access"

What do you like about PeoplesHR?

The features that are available in the product are very good and easy to access and use without any prior knowledge of the software. Even though there

3. Customer Support
Users commend the friendly and effective customer support at PeoplesHR, enhancing their overall experience and satisfaction.
See 18 mentions

See Related User Reviews

Kasun G.
KG

Kasun G.

Mid-Market (51-1000 emp.)

4.5/5

"Alpenstock for HR Journey"

What do you like about PeoplesHR?

PeoplesHR is the best support for HR. Easy to use and understand. This provides automated insite for the team. I admire the customer support from the

Willie F.
WF

Willie F.

Enterprise (> 1000 emp.)

4.5/5

"Easy to understand and navigate"

What do you like about PeoplesHR?

First is the poeple that we work with. All of them are very accommodating and they will explain detail by detail so you would understand your requirem

4. User-Friendly Interface
Users find the user-friendly interface of PeoplesHR enables easy access to personal and payroll information.
See 15 mentions

See Related User Reviews

Thilina M.
TM

Thilina M.

Mid-Market (51-1000 emp.)

4.0/5

"It's an innovative and user-friendly system"

What do you like about PeoplesHR?

PeoplesHR is an innovative and user friendly system,specially for payroll functions. Actually it's only a fingertip distance to process all the salari

Lakshitha s.
LS

Lakshitha s.

Mid-Market (51-1000 emp.)

3.5/5

"Peoples HR have most advanced features and good dashboard good reporting part as well."

What do you like about PeoplesHR?

Most atarctve part is a dashboard and people's HR webportal. That is very user friendly and any one can get a clear picture about regard his own profi

5. Intuitive
Users commend the intuitive design of PeoplesHR, making payroll processing and report generation seamless and efficient.
See 14 mentions

See Related User Reviews

Thilina M.
TM

Thilina M.

Mid-Market (51-1000 emp.)

4.0/5

"It's an innovative and user-friendly system"

What do you like about PeoplesHR?

PeoplesHR is an innovative and user friendly system,specially for payroll functions. Actually it's only a fingertip distance to process all the salari

Sajith C.
SC

Sajith C.

Mid-Market (51-1000 emp.)

5.0/5

"User friendly and efficient & effective support service"

What do you like about PeoplesHR?

Their friendly behaviour to their clients and effective response for customizations More features to access

5 Cons or Disadvantages of PeoplesHR

1. Limited Features
Users note the limited features of PeoplesHR compared to competitors, affecting its adaptability for enterprise projects.
See 10 mentions

See Related User Reviews

Divyesh V.
DV

Divyesh V.

Mid-Market (51-1000 emp.)

5.0/5

"The Darkhorse of HR SAAS products"

What do you dislike about PeoplesHR?

Comparing PeoplesHR to other tools in the market, it has less number of advanced features in the modules. It can always extend the modules to handles

Mohit C.
MC

Mohit C.

Small-Business (50 or fewer emp.)

4.5/5

"PeoplesHR: A Good HR Tool"

What do you dislike about PeoplesHR?

PeoplesHR is a bit difficult to set up and doesn't always work well with other systems. It doesn’t have all the advanced tools of bigger HR platforms.

2. Missing Features
Users note the missing advanced features in PeoplesHR, hindering its ability to handle complex organizational needs.
See 9 mentions

See Related User Reviews

Divyesh V.
DV

Divyesh V.

Mid-Market (51-1000 emp.)

5.0/5

"The Darkhorse of HR SAAS products"

What do you dislike about PeoplesHR?

Comparing PeoplesHR to other tools in the market, it has less number of advanced features in the modules. It can always extend the modules to handles

Mohit C.
MC

Mohit C.

Small-Business (50 or fewer emp.)

4.5/5

"PeoplesHR: A Good HR Tool"

What do you dislike about PeoplesHR?

PeoplesHR is a bit difficult to set up and doesn't always work well with other systems. It doesn’t have all the advanced tools of bigger HR platforms.

3. Module Issues
Users report module issues in PeoplesHR, with functionality limitations and technical bugs affecting user experience.
See 9 mentions

See Related User Reviews

Divyesh V.
DV

Divyesh V.

Mid-Market (51-1000 emp.)

5.0/5

"The Darkhorse of HR SAAS products"

What do you dislike about PeoplesHR?

Comparing PeoplesHR to other tools in the market, it has less number of advanced features in the modules. It can always extend the modules to handles

Kasun G.
KG

Kasun G.

Mid-Market (51-1000 emp.)

4.5/5

"Alpenstock for HR Journey"

What do you dislike about PeoplesHR?

Nothing much. But sometimes there're technical bugs which are bothering for the process

4. Not User-Friendly
Users find PeoplesHR to be not user-friendly, experiencing navigation challenges and slow performance in certain areas.
See 8 mentions

See Related User Reviews

Mohit C.
MC

Mohit C.

Small-Business (50 or fewer emp.)

4.5/5

"PeoplesHR: A Good HR Tool"

What do you dislike about PeoplesHR?

PeoplesHR is a bit difficult to set up and doesn't always work well with other systems. It doesn’t have all the advanced tools of bigger HR platforms.

Willie F.
WF

Willie F.

Enterprise (> 1000 emp.)

4.5/5

"Easy to understand and navigate"

What do you dislike about PeoplesHR?

Restrictions on some of the requirements. Depending on the industry, the flexibility on how it should be utilized and set up should be as flexible as

5. Feature Limitations
Users note the feature limitations in PeoplesHR compared to competitors, impacting customization and user flexibility.
See 7 mentions

See Related User Reviews

Divyesh V.
DV

Divyesh V.

Mid-Market (51-1000 emp.)

5.0/5

"The Darkhorse of HR SAAS products"

What do you dislike about PeoplesHR?

Comparing PeoplesHR to other tools in the market, it has less number of advanced features in the modules. It can always extend the modules to handles

Kimberlyn A.
KA

Kimberlyn A.

Mid-Market (51-1000 emp.)

5.0/5

"Simplified and Automate HR & Finance Processes"

What do you dislike about PeoplesHR?

Many organization started from manual process, and it's a challenge to automate this processes. Since PeoplesHR have it's based product, some org proc

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PeoplesHR Reviews (71)

Reviews

PeoplesHR Reviews (71)

4.3
71 reviews
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G2 reviews are authentic and verified.
Willie F.
WF
HRBP Manager
Enterprise (> 1000 emp.)
"Easy to understand and navigate"
What do you like best about PeoplesHR?

First is the poeple that we work with. All of them are very accommodating and they will explain detail by detail so you would understand your requirements and how it works. The system is easy to use, though there are some things that I believe can still be modified for easier use and understanding, but overall, the tool is user friendly. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

Restrictions on some of the requirements. Depending on the industry, the flexibility on how it should be utilized and set up should be as flexible as the need of the company under the Philppines. One good example is Schedule and Attendance, it would be much easier if the set up is in one module only so leave application and rostering would be easier to do. Review collected by and hosted on G2.com.

Dush D.
DD
Senior Executive - HR Digital Transformation Specialist
Enterprise (> 1000 emp.)
"PeoplesHR G2 review - User-Friendly and Efficient HR Platform"
What do you like best about PeoplesHR?

System is user friendly and easy to manage payroll , attenadce and employee records effecint and effectively . Also The system is so reliable, and their customer support team is responsive and supportive whenever we need assistance. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

There are no significant downsides I've noticed with PeoplesHR. Review collected by and hosted on G2.com.

KP
HR assistant
Mid-Market (51-1000 emp.)
"I liked the set up of this"
What do you like best about PeoplesHR?

I liked everything really, easy to use for everyone Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

My company already has something similar that we use daily. Review collected by and hosted on G2.com.

Kimberlyn A.
KA
Solutions Engineer
Mid-Market (51-1000 emp.)
"Simplified and Automate HR & Finance Processes"
What do you like best about PeoplesHR?

The best part of PeoplesHR, It helps our organization to have a Centralized Data Management and improved efficiency by automating many HR/Finance processes like payroll, benefits administration and employee records management. And with enhanced reporting tools that allows admins to generate insights to use decision-making and workforce planning. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

Many organization started from manual process, and it's a challenge to automate this processes. Since PeoplesHR have it's based product, some org processes didn't fit in the system feature. but good thing they can do customization in some cases. Also, customer report have a bit delay cause of time difference, but support service still superb! Review collected by and hosted on G2.com.

Chanaka P.
CP
Human Resources Executive
Enterprise (> 1000 emp.)
"Efficient and User-Friendly HRIS"
What do you like best about PeoplesHR?

Its efficient Redmine issue-raising system, which makes tracking and resolving issues.Additionally, the real-time data capturing system ensures that we always have up-to-date information at our fingertips.The mobile application is also incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

While PeoplesHR has many strengths, there are a few areas that could be improved. Some practical points, such as capturing lieu leave and roster off, cannot be implemented in our system. Additionally, the benefit module does not allow us to view balances in SSHR. The monthly subscription cost is also a bit high. Furthermore, the letters module does not support Sinhala fonts, which is a concern as per SA 8000 standards, we need to provide the most preferred language to our employees. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Enterprise (> 1000 emp.)
"Great Experience Overall, but Slow Issue Resolution"
What do you like best about PeoplesHR?

Everything was decent nothing too bad or nice Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

They take long time to address the issue Review collected by and hosted on G2.com.

Nilusha G.
NG
Assistant Manager - HR
Mid-Market (51-1000 emp.)
"Evolving HR business partner"
What do you like best about PeoplesHR?

Peoples HR means, the best HR business solution for all types of business, extemly user friendly, as Assistant Manager HR, working with over 290 employees, fun and challenging 😰 People's HR helped us with it's all funtions (The HR employees) to enjoy our work. As well as entire company with its solutions such as KIOSK, we are in to SMETA compliance using KIOSK our employees indipendently managing their work and OT hours. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

We had issues in support system earlier but now they have introduced Redmine ticketing system and attending to issues on time Review collected by and hosted on G2.com.

Mohit C.
MC
Technical Recruitment Consultant
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"PeoplesHR: A Good HR Tool"
What do you like best about PeoplesHR?

PeoplesHR is easy to use and quick to set up. It helps with tasks like payroll, attendance, and hiring. The customer support is great, and it has helpful features for HR teams. It's used a lot, making HR work smooth every day. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

PeoplesHR is a bit difficult to set up and doesn't always work well with other systems. It doesn’t have all the advanced tools of bigger HR platforms. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Boosting accessibility and efficiency of HR processess"
What do you like best about PeoplesHR?

Customer Support for PeoplesHR are able to respond quickly and are responsive to ongoing and post-implementation detected incidents. With ample data provided as requested, they are able to resolve such issues in a timely manner. I also find it informative when some updates include supplementary explanations on how or why an incident could have occurred and what can be done to minimize occurrences.

To assist in learning the system we have also been provided with user guides for the modules. I have come to appreciate the level of detail put into such documents while navigating through its features. While not all steps have a 1-to-1 image reference, the training provided is enough to familiarize oneself and have the guide handy for self-review.

We also make use of the Training and Development module to facilitate company trainings and attendance management. While it may take some time to familiarize themselves with the process, the provided user guides allow us to create our own simplified mode of procedure to ease module use for our employees. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

As a manual tester focused on support and usability, some areas of the interface may look a bit outdated compared to other modules, and a few CRUD features feel like it requires one too many clicks that could be improved on. HR processes can be tedious, and if the flow of configurations can be optimized a bit more than I believe the user experience will also be smoother. But the few extra seconds does not take away from the overall time saved from automating processes once integrated . Review collected by and hosted on G2.com.

Verified User in Education Management
IE
Mid-Market (51-1000 emp.)
"Ease of Access"
What do you like best about PeoplesHR?

The features that are available in the product are very good and easy to access and use without any prior knowledge of the software. Even though there is a problem customer support will help you regardless of the problem relating to the product. I use it daily and has been a gem to use. Review collected by and hosted on G2.com.

What do you dislike about PeoplesHR?

I would like to see a new UI/UX design as minimalist is the way forward and the colors can have a significant impact on the usage and performance of the product. Review collected by and hosted on G2.com.