I like the two way texting and the app that you can install on your computer to get real time notification of patients texting. I also like the standard forms that come with the basic package I just wish you could edit them as well in the basic pacakge. Review collected by and hosted on G2.com.
I dislike that when sending Welcome campaing you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can be and there are too many different text types that you have to edit each time you need to edit the reminders. You end up having to update 6 different reminder for each section. I wish that was more customizable. Review collected by and hosted on G2.com.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.