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Thousands of people like you come to G2 to find out whether solutions like RevenueWell are the right fit for them. Share your real experiences with RevenueWell and the G2 community and help someone make the right decision about their software.

RevenueWell Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of RevenueWell, making it simple for staff and enhancing patient connections. (4 mentions)
Users appreciate the efficiency of RevenueWell's team, consistently providing quick solutions and excellent support. (4 mentions)
Users value the helpful customer support of RevenueWell, consistently providing efficient solutions whenever needed. (2 mentions)
Users praise RevenueWell for its all-in-one tool that efficiently handles marketing, reviews, and practice management. (2 mentions)
Users value the flexibility of RevenueWell, appreciating its customizable features and effective appointment management tools. (2 mentions)
Users appreciate the effective patient communication features of RevenueWell, enhancing connectivity and real-time interaction. (1 mentions)
Users are frustrated by the frequent updates, which complicate navigation and lead to malfunctions in the software. (2 mentions)
Users find the limited editing capabilities frustrating, as they face high costs and repetitive changes needed for customization. (2 mentions)
Users often face technical issues with RevenueWell, including glitches and difficulties in customizing reminders effectively. (2 mentions)
Users experience update issues in RevenueWell, as recent changes complicate navigation and lead to frustration. (2 mentions)
Users are frustrated by the billing issues in RevenueWell that hinder timely and effective payment processing. (1 mentions)
Users experience frustrating communication delays with RevenueWell, as patient messages can take numerous minutes to send. (1 mentions)
Users experience delays with communication issues in RevenueWell, which can take several minutes to send messages. (1 mentions)
Users face software issues that cause glitches and lack of alerts for failed email campaigns, complicating their experience. (1 mentions)

Top Pros or Advantages of RevenueWell

1. Ease of Use
Users value the ease of use of RevenueWell, making it simple for staff and enhancing patient connections.
See 4 mentions

See Related User Reviews

AS

Amber S.

Small-Business (50 or fewer emp.)

5.0/5

"Very great software, we enjoy using this within our office"

What do you like about RevenueWell?

How user friendly it is. So easy to train our employees how to use. We use this software daily and we love it!

Erica  R.
ER

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Managment Tool"

What do you like about RevenueWell?

Revenue well has changed our practice for the better. It's easy to use and helps me connect with patients.

2. Efficiency
Users appreciate the efficiency of RevenueWell's team, consistently providing quick solutions and excellent support.
See 4 mentions

See Related User Reviews

Dominique H.
DH

Dominique H.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Process when working with the Revenue Well Team"

What do you like about RevenueWell?

Revenue Well's team is smart and effecient, they know their stuff! Anytime I need assistance, they always have a solution.

AS

Amber S.

Small-Business (50 or fewer emp.)

5.0/5

"Very great software, we enjoy using this within our office"

What do you like about RevenueWell?

How user friendly it is. So easy to train our employees how to use. We use this software daily and we love it!

3. Customer Support
Users value the helpful customer support of RevenueWell, consistently providing efficient solutions whenever needed.
See 2 mentions

See Related User Reviews

Dominique H.
DH

Dominique H.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Process when working with the Revenue Well Team"

What do you like about RevenueWell?

Revenue Well's team is smart and effecient, they know their stuff! Anytime I need assistance, they always have a solution.

Amanda  M.
AM

Amanda M.

Small-Business (50 or fewer emp.)

5.0/5

"Our Office Loves Revenue Well"

What do you like about RevenueWell?

Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they

4. Features
Users praise RevenueWell for its all-in-one tool that efficiently handles marketing, reviews, and practice management.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Multiple useful features"

What do you like about RevenueWell?

All in one tool for our marketing, reviews, and practice management incorporation.

Amanda  M.
AM

Amanda M.

Small-Business (50 or fewer emp.)

5.0/5

"Our Office Loves Revenue Well"

What do you like about RevenueWell?

Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they

5. Flexibility
Users value the flexibility of RevenueWell, appreciating its customizable features and effective appointment management tools.
See 2 mentions

See Related User Reviews

Emery W.
EW

Emery W.

Small-Business (50 or fewer emp.)

3.5/5

"Good Reminding System"

What do you like about RevenueWell?

I like the two way texting and the app that you can install on your computer to get real time notification of patients texting. I also like the standa

Amanda  M.
AM

Amanda M.

Small-Business (50 or fewer emp.)

5.0/5

"Our Office Loves Revenue Well"

What do you like about RevenueWell?

Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they

6. Patient Communication
Users appreciate the effective patient communication features of RevenueWell, enhancing connectivity and real-time interaction.
See 1 mentions

See Related User Reviews

Erica  R.
ER

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Managment Tool"

What do you like about RevenueWell?

Revenue well has changed our practice for the better. It's easy to use and helps me connect with patients.

Top Cons or Disadvantages of RevenueWell

1. Frequent Updates
Users are frustrated by the frequent updates, which complicate navigation and lead to malfunctions in the software.
See 2 mentions

See Related User Reviews

AS

Amber S.

Small-Business (50 or fewer emp.)

5.0/5

"Very great software, we enjoy using this within our office"

What do you dislike about RevenueWell?

I dislike the recent update to the software. Takes some time to locate some features of the program.

Erica  R.
ER

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Managment Tool"

What do you dislike about RevenueWell?

The malfunctions it has and some of the updates to application.

2. Limited Editing Capabilities
Users find the limited editing capabilities frustrating, as they face high costs and repetitive changes needed for customization.
See 2 mentions

See Related User Reviews

Emery W.
EW

Emery W.

Small-Business (50 or fewer emp.)

3.5/5

"Good Reminding System"

What do you dislike about RevenueWell?

I dislike that when sending Welcome campaing you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can b

Dominique H.
DH

Dominique H.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Process when working with the Revenue Well Team"

What do you dislike about RevenueWell?

The only downside is that our office makes changes to our referral form a few times a year and the TruForm editing costs can be a little excessive for

3. Technical Issues
Users often face technical issues with RevenueWell, including glitches and difficulties in customizing reminders effectively.
See 2 mentions

See Related User Reviews

Emery W.
EW

Emery W.

Small-Business (50 or fewer emp.)

3.5/5

"Good Reminding System"

What do you dislike about RevenueWell?

I dislike that when sending Welcome campaing you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can b

Erica  R.
ER

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Managment Tool"

What do you dislike about RevenueWell?

The malfunctions it has and some of the updates to application.

4. Update Issues
Users experience update issues in RevenueWell, as recent changes complicate navigation and lead to frustration.
See 2 mentions

See Related User Reviews

AS

Amber S.

Small-Business (50 or fewer emp.)

5.0/5

"Very great software, we enjoy using this within our office"

What do you dislike about RevenueWell?

I dislike the recent update to the software. Takes some time to locate some features of the program.

Erica  R.
ER

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Managment Tool"

What do you dislike about RevenueWell?

The malfunctions it has and some of the updates to application.

5. Billing Issues
Users are frustrated by the billing issues in RevenueWell that hinder timely and effective payment processing.
See 1 mentions

See Related User Reviews

Emery W.
EW

Emery W.

Small-Business (50 or fewer emp.)

3.5/5

"Good Reminding System"

What do you dislike about RevenueWell?

I dislike that when sending Welcome campaing you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can b

6. Communication Delays
Users experience frustrating communication delays with RevenueWell, as patient messages can take numerous minutes to send.
See 1 mentions

See Related User Reviews

Jill E.
JE

Jill E.

Small-Business (50 or fewer emp.)

4.0/5

"Great Company"

What do you dislike about RevenueWell?

There are times that the patient communications take a number of minutes if not more to be sent out.

7. Communication Issues
Users experience delays with communication issues in RevenueWell, which can take several minutes to send messages.
See 1 mentions

See Related User Reviews

Jill E.
JE

Jill E.

Small-Business (50 or fewer emp.)

4.0/5

"Great Company"

What do you dislike about RevenueWell?

There are times that the patient communications take a number of minutes if not more to be sent out.

8. Software Issues
Users face software issues that cause glitches and lack of alerts for failed email campaigns, complicating their experience.
See 1 mentions

See Related User Reviews

Erica  R.
ER

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Managment Tool"

What do you dislike about RevenueWell?

The malfunctions it has and some of the updates to application.

RevenueWell Reviews (135)

Reviews

RevenueWell Reviews (135)

4.7
135 reviews
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G2 reviews are authentic and verified.
Emery W.
EW
Front Desk
Small-Business (50 or fewer emp.)
"Good Reminding System"
What do you like best about RevenueWell?

I like the two way texting and the app that you can install on your computer to get real time notification of patients texting. I also like the standard forms that come with the basic package I just wish you could edit them as well in the basic pacakge. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

I dislike that when sending Welcome campaing you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can be and there are too many different text types that you have to edit each time you need to edit the reminders. You end up having to update 6 different reminder for each section. I wish that was more customizable. Review collected by and hosted on G2.com.

AS
Billing Coordinator
Small-Business (50 or fewer emp.)
"Very great software, we enjoy using this within our office"
What do you like best about RevenueWell?

How user friendly it is. So easy to train our employees how to use. We use this software daily and we love it! Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

I dislike the recent update to the software. Takes some time to locate some features of the program. Review collected by and hosted on G2.com.

Erica  R.
ER
Administration
Small-Business (50 or fewer emp.)
"Great Practice Managment Tool"
What do you like best about RevenueWell?

Revenue well has changed our practice for the better. It's easy to use and helps me connect with patients. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The malfunctions it has and some of the updates to application. Review collected by and hosted on G2.com.

Dominique H.
DH
Public and Professional Relations Manager
Small-Business (50 or fewer emp.)
"Seamless Process when working with the Revenue Well Team"
What do you like best about RevenueWell?

Revenue Well's team is smart and effecient, they know their stuff! Anytime I need assistance, they always have a solution. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The only downside is that our office makes changes to our referral form a few times a year and the TruForm editing costs can be a little excessive for minor changes. Review collected by and hosted on G2.com.

Jill E.
JE
Office Manager
Small-Business (50 or fewer emp.)
"Great Company"
What do you like best about RevenueWell?

I like the ease of use that RevenueWell offers. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

There are times that the patient communications take a number of minutes if not more to be sent out. Review collected by and hosted on G2.com.

Amanda  M.
AM
Dental Office Manager
Small-Business (50 or fewer emp.)
"Our Office Loves Revenue Well"
What do you like best about RevenueWell?

Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they save us with appointment reminders alone makes it completely worth it, but with all the added features of treatment plan follow ups, custom campaigns, social media and review links, appointment requests, online scheduling.... they just can't be beat. Customer service is always very helpful any time we have to call, which is rarely. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

We have no complaints or dislikes about Revenue Well. The only feature we aren't able to use to it's abilities is the treatment plan follow ups, and that's because internally, we have an issue with treatment plans not being updated properly by our staff, which would cause patients to get reminders for treatment that has already been treated. That is our issue however, not Revenue Well's issue. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Enterprise (> 1000 emp.)
"Multiple useful features"
What do you like best about RevenueWell?

All in one tool for our marketing, reviews, and practice management incorporation. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

Would like to be able to clear out the ques of messages from years ago with out them building up. The messages are usually quick to receive, which is a plus. Review collected by and hosted on G2.com.

Lesley R.
LR
Patient Coordinator
Small-Business (50 or fewer emp.)
"RevenueWell is like having an extra person working for you."
What do you like best about RevenueWell?

I love how RevenueWell works seamlessly with our practice management system. It was great at sending out appointment reminders and getting patients to confirm. The social media posts pretty great as well. We started using Revenue Well phones, which are also a fantastic asset to the practice. I can answer hands-free from my cell phone and receive calls when I am out of the office, so I never miss a call. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The only thing that I think needs improvement it the mobile app. It is often unstable and will not load texts or voicemails in a timely fashion. It is also not the most user friendly. Review collected by and hosted on G2.com.

DL
Small-Business (50 or fewer emp.)
"Overall Great, User Friendly"
What do you like best about RevenueWell?

I find the automatic confirmations and birthday texts helpful about Revenue Well. It makes it much easier for the staff to ensure they are done. Also, if you accidentally erase an appointment in the dental program, you can find it in revenue well. So far, this site has been beneficial with confirmations, and I like that everything is on one central screen. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The main thing I dislike about Revenue Well is that I would like the chat to pop and stay popped up on the screen. The conversation can go unnoticed because it doesn't pop for a long time. I would like it to stay on the screen until manually closing it. Review collected by and hosted on G2.com.

Angi B.
AB
Office Manager
Small-Business (50 or fewer emp.)
"Love Revenue Well and everything about the company!"
What do you like best about RevenueWell?

Customization and integration. The company is hands on with its's users and always there to help. They have many avenues for getting additional training and information. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

I would like to see some more stock photos to use with the automated communications. Seasonal ones that can be used for the newsletters/recall would be nice. but other then that I love everything Review collected by and hosted on G2.com.

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