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Best Patient Intake Software

Emma Stein
ES
Researched and written by Emma Stein

Patient intake software facilitates efficient and proactive capturing of patient data prior to a patient's medical appointment. Patient intake software minimizes the time patients spend on registration, reduces any mistakes due to handwritten data, protects patient privacy, and simplifies the integration of patient data into the EHR. Both medical staff and patients, established and new, benefit from the software; with patient intake software, process bottlenecks are eased, satisfaction is raised, workload is reduced, and productivity is increased.

To qualify for inclusion in the Patient Intake category, a product must:

Offer a digital or electronic method of filling out patient forms prior to appointments
Ensure security, encryption, and compliance with health care industry requirements
Integrate with EHRs and other patient health information databases
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Featured Patient Intake Software At A Glance

StoriiCare
Sponsored
Leader:
Highest Performer:
Easiest to Use:
Top Trending:
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Highest Performer:
Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
77 Listings in Patient Intake Available
(387)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Patient Intake software
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

    Users
    • Office Manager
    • Owner
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 93% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Weave Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patient Communication
    57
    Communication
    56
    Ease of Use
    53
    Text Messaging
    53
    Texting Communication
    45
    Cons
    Technical Issues
    25
    Connectivity Issues
    17
    Software Bugs
    15
    Communication Issues
    14
    Messaging Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Weave features and usability ratings that predict user satisfaction
    8.8
    Form Workflow
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    8.7
    Patient Data Transfer
    Average: 8.8
    8.5
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Weave
    Company Website
    Year Founded
    2008
    HQ Location
    Lehi, Utah
    Twitter
    @getweave
    2,031 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,078 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

Users
  • Office Manager
  • Owner
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 93% Small-Business
  • 6% Mid-Market
Weave Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patient Communication
57
Communication
56
Ease of Use
53
Text Messaging
53
Texting Communication
45
Cons
Technical Issues
25
Connectivity Issues
17
Software Bugs
15
Communication Issues
14
Messaging Issues
14
Weave features and usability ratings that predict user satisfaction
8.8
Form Workflow
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 8.6
8.7
Patient Data Transfer
Average: 8.8
8.5
Patient Check-in
Average: 8.7
Seller Details
Seller
Weave
Company Website
Year Founded
2008
HQ Location
Lehi, Utah
Twitter
@getweave
2,031 Twitter followers
LinkedIn® Page
www.linkedin.com
1,078 employees on LinkedIn®
(81)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Patient Intake software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our propri

    Users
    • Office Manager
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 86% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NexHealth Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Online Forms
    8
    Customer Support
    7
    Patient Communication
    6
    Patient Care
    5
    Cons
    Messaging Issues
    3
    Appointment Management
    2
    Difficult Navigation
    2
    Inefficiency
    2
    Lack of Automation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NexHealth features and usability ratings that predict user satisfaction
    9.0
    Form Workflow
    Average: 8.8
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Patient Data Transfer
    Average: 8.8
    9.4
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @nexhealthHQ
    2,163 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    210 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our propri

Users
  • Office Manager
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 86% Small-Business
  • 12% Mid-Market
NexHealth Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Online Forms
8
Customer Support
7
Patient Communication
6
Patient Care
5
Cons
Messaging Issues
3
Appointment Management
2
Difficult Navigation
2
Inefficiency
2
Lack of Automation
2
NexHealth features and usability ratings that predict user satisfaction
9.0
Form Workflow
Average: 8.8
9.7
Has the product been a good partner in doing business?
Average: 8.6
9.4
Patient Data Transfer
Average: 8.8
9.4
Patient Check-in
Average: 8.7
Seller Details
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@nexhealthHQ
2,163 Twitter followers
LinkedIn® Page
www.linkedin.com
210 employees on LinkedIn®

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(105)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 73% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Klara Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    23
    Ease of Use
    22
    Patient Communication
    21
    Texting Communication
    14
    Messaging Features
    13
    Cons
    Messaging Issues
    7
    Communication Issues
    6
    Limited Features
    6
    Search Issues
    5
    Limited Messaging Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klara features and usability ratings that predict user satisfaction
    9.6
    Form Workflow
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Patient Data Transfer
    Average: 8.8
    9.6
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klara
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Klara
    261 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 73% Small-Business
  • 22% Mid-Market
Klara Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
23
Ease of Use
22
Patient Communication
21
Texting Communication
14
Messaging Features
13
Cons
Messaging Issues
7
Communication Issues
6
Limited Features
6
Search Issues
5
Limited Messaging Features
4
Klara features and usability ratings that predict user satisfaction
9.6
Form Workflow
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.3
Patient Data Transfer
Average: 8.8
9.6
Patient Check-in
Average: 8.7
Seller Details
Seller
Klara
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Klara
261 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(42)4.1 out of 5
14th Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

    Users
    • Office Manager
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 55% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phreesia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Time-saving
    4
    Customer Support
    3
    Features
    3
    Helpful
    3
    Cons
    Technical Issues
    3
    Integration Issues
    2
    Lack of Automation
    2
    Payment Issues
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phreesia features and usability ratings that predict user satisfaction
    8.5
    Form Workflow
    Average: 8.8
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Patient Data Transfer
    Average: 8.8
    8.8
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phreesia
    Year Founded
    2005
    HQ Location
    Wilmington, DE
    Twitter
    @phreesia
    1,551 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,671 employees on LinkedIn®
    Ownership
    NYSE: PHR
Product Description
How are these determined?Information
This description is provided by the seller.

The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

Users
  • Office Manager
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 55% Small-Business
  • 40% Mid-Market
Phreesia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Time-saving
4
Customer Support
3
Features
3
Helpful
3
Cons
Technical Issues
3
Integration Issues
2
Lack of Automation
2
Payment Issues
2
Poor Interface Design
2
Phreesia features and usability ratings that predict user satisfaction
8.5
Form Workflow
Average: 8.8
8.7
Has the product been a good partner in doing business?
Average: 8.6
9.3
Patient Data Transfer
Average: 8.8
8.8
Patient Check-in
Average: 8.7
Seller Details
Seller
Phreesia
Year Founded
2005
HQ Location
Wilmington, DE
Twitter
@phreesia
1,551 Twitter followers
LinkedIn® Page
www.linkedin.com
1,671 employees on LinkedIn®
Ownership
NYSE: PHR
(241)4.1 out of 5
Optimized for quick response
9th Easiest To Use in Patient Intake software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Support
    4
    Appointment Scheduling
    3
    Easy Access
    3
    Helpful
    3
    Cons
    Customer Service Issues
    2
    Improvement Needed
    2
    Insufficient Training
    2
    Insurance Issues
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    7.1
    Form Workflow
    Average: 8.8
    8.2
    Has the product been a good partner in doing business?
    Average: 8.6
    7.1
    Patient Data Transfer
    Average: 8.8
    8.1
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, California, United States
    Twitter
    @TebraOfficial
    11,073 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Support
4
Appointment Scheduling
3
Easy Access
3
Helpful
3
Cons
Customer Service Issues
2
Improvement Needed
2
Insufficient Training
2
Insurance Issues
2
Limited Features
2
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
7.1
Form Workflow
Average: 8.8
8.2
Has the product been a good partner in doing business?
Average: 8.6
7.1
Patient Data Transfer
Average: 8.8
8.1
Patient Check-in
Average: 8.7
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, California, United States
Twitter
@TebraOfficial
11,073 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
(52)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InteliChart’s Healthy Outcomes platform is a comprehensive patient engagement solution suite that was designed to empower consumers to take control of their healthcare while simplifying the patient ma

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 67% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InteliChart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Patient Communication
    11
    Customer Support
    6
    Easy Integrations
    5
    Efficiency Improvement
    5
    Cons
    Limited Features
    4
    Missing Features
    3
    Notification Issues
    3
    Technical Issues
    3
    Frequent Updates
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InteliChart features and usability ratings that predict user satisfaction
    7.3
    Form Workflow
    Average: 8.8
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    7.8
    Patient Data Transfer
    Average: 8.8
    7.6
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Charlotte, North Carolina
    Twitter
    @InteliChart
    942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InteliChart’s Healthy Outcomes platform is a comprehensive patient engagement solution suite that was designed to empower consumers to take control of their healthcare while simplifying the patient ma

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 67% Mid-Market
  • 27% Small-Business
InteliChart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Patient Communication
11
Customer Support
6
Easy Integrations
5
Efficiency Improvement
5
Cons
Limited Features
4
Missing Features
3
Notification Issues
3
Technical Issues
3
Frequent Updates
2
InteliChart features and usability ratings that predict user satisfaction
7.3
Form Workflow
Average: 8.8
8.5
Has the product been a good partner in doing business?
Average: 8.6
7.8
Patient Data Transfer
Average: 8.8
7.6
Patient Check-in
Average: 8.7
Seller Details
Company Website
Year Founded
2006
HQ Location
Charlotte, North Carolina
Twitter
@InteliChart
942 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
(83)4.8 out of 5
8th Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coo

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 58% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Luma Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Intuitive
    1
    Navigation Ease
    1
    Training
    1
    Cons
    Inadequate Reporting
    1
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luma Health features and usability ratings that predict user satisfaction
    9.5
    Form Workflow
    Average: 8.8
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Patient Data Transfer
    Average: 8.8
    9.8
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    San Mateo, California
    Twitter
    @lumahealthhq
    690 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coo

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 58% Mid-Market
  • 39% Small-Business
Luma Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Intuitive
1
Navigation Ease
1
Training
1
Cons
Inadequate Reporting
1
Poor Reporting
1
Luma Health features and usability ratings that predict user satisfaction
9.5
Form Workflow
Average: 8.8
9.7
Has the product been a good partner in doing business?
Average: 8.6
9.4
Patient Data Transfer
Average: 8.8
9.8
Patient Check-in
Average: 8.7
Seller Details
Year Founded
2015
HQ Location
San Mateo, California
Twitter
@lumahealthhq
690 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
(67)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Patient Intake software
Save to My Lists
Entry Level Price:Starting at $250.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WaitWell is a queuing and booking platform designed for busy service locations, aiming to streamline the customer experience by minimizing wait times and enhancing service efficiency. This solution is

    Users
    No information available
    Industries
    • Higher Education
    • Government Administration
    Market Segment
    • 48% Small-Business
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Waitwell is a software solution that allows patients to wait for their same day services at home, at work, or while shopping and accurately advises them when to come to clinic, aiming to minimize their wait time and maximize clinic throughput.
    • Reviewers appreciate the ease of setup with the Waitwell project manager, the seamless integration with other systems, the ability to manage queues effectively, and the overwhelmingly positive user feedback, with over 800 positive Google reviews praising the convenience and positive impact on staff morale.
    • Users experienced issues with inconsistent and unclear wait times, frequent changes in the setup section due to added options, difficulties in configuring holidays and events for multiple queues, and confusion among some users on how to use certain features like QR codes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WaitWell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    User-Friendly
    16
    Customer Support
    15
    Easy Setup
    12
    Customer Service
    10
    Cons
    Missing Features
    4
    Customization Difficulty
    3
    Data Inaccuracy
    3
    Technical Issues
    3
    UX Improvement
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WaitWell features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Calgary, Canada
    Twitter
    @WaitWell2
    88 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WaitWell is a queuing and booking platform designed for busy service locations, aiming to streamline the customer experience by minimizing wait times and enhancing service efficiency. This solution is

Users
No information available
Industries
  • Higher Education
  • Government Administration
Market Segment
  • 48% Small-Business
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Waitwell is a software solution that allows patients to wait for their same day services at home, at work, or while shopping and accurately advises them when to come to clinic, aiming to minimize their wait time and maximize clinic throughput.
  • Reviewers appreciate the ease of setup with the Waitwell project manager, the seamless integration with other systems, the ability to manage queues effectively, and the overwhelmingly positive user feedback, with over 800 positive Google reviews praising the convenience and positive impact on staff morale.
  • Users experienced issues with inconsistent and unclear wait times, frequent changes in the setup section due to added options, difficulties in configuring holidays and events for multiple queues, and confusion among some users on how to use certain features like QR codes.
WaitWell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
User-Friendly
16
Customer Support
15
Easy Setup
12
Customer Service
10
Cons
Missing Features
4
Customization Difficulty
3
Data Inaccuracy
3
Technical Issues
3
UX Improvement
3
WaitWell features and usability ratings that predict user satisfaction
0.0
No information available
9.4
Has the product been a good partner in doing business?
Average: 8.6
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
2020
HQ Location
Calgary, Canada
Twitter
@WaitWell2
88 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(170)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Patient Intake software
Save to My Lists
Entry Level Price:Starting at $300.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More appointments. Lower costs. Less burnout. The State of Patient Calls Staff are stretched thin with high call volume. Hold times, voicemails, and outsourced call centers all come at a cost.

    Users
    • Office Manager
    • Medical Assistant
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 54% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OhMD Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    20
    Patient Communication
    19
    Ease of Use
    16
    Texting Feature
    13
    Customer Support
    12
    Cons
    Messaging Issues
    9
    Limited Messaging Features
    6
    Limited Features
    5
    Missing Features
    4
    Manual Entry
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OhMD features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OhMD
    Company Website
    Year Founded
    2016
    HQ Location
    Burlington, Vermont
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

More appointments. Lower costs. Less burnout. The State of Patient Calls Staff are stretched thin with high call volume. Hold times, voicemails, and outsourced call centers all come at a cost.

Users
  • Office Manager
  • Medical Assistant
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 54% Small-Business
  • 45% Mid-Market
OhMD Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
20
Patient Communication
19
Ease of Use
16
Texting Feature
13
Customer Support
12
Cons
Messaging Issues
9
Limited Messaging Features
6
Limited Features
5
Missing Features
4
Manual Entry
3
OhMD features and usability ratings that predict user satisfaction
0.0
No information available
9.6
Has the product been a good partner in doing business?
Average: 8.6
0.0
No information available
0.0
No information available
Seller Details
Seller
OhMD
Company Website
Year Founded
2016
HQ Location
Burlington, Vermont
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
(167)4.3 out of 5
13th Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Solutionreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Appointment Scheduling
    1
    Client Management
    1
    Communication
    1
    Communication Ease
    1
    Communication Efficiency
    1
    Cons
    Frequent Updates
    1
    Inconvenience
    1
    Inefficient Updates
    1
    Payment Issues
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Solutionreach features and usability ratings that predict user satisfaction
    6.7
    Form Workflow
    Average: 8.8
    8.4
    Has the product been a good partner in doing business?
    Average: 8.6
    6.9
    Patient Data Transfer
    Average: 8.8
    7.8
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Lehi, UT
    Twitter
    @solutionreach
    1,844 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
Solutionreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Appointment Scheduling
1
Client Management
1
Communication
1
Communication Ease
1
Communication Efficiency
1
Cons
Frequent Updates
1
Inconvenience
1
Inefficient Updates
1
Payment Issues
1
Update Issues
1
Solutionreach features and usability ratings that predict user satisfaction
6.7
Form Workflow
Average: 8.8
8.4
Has the product been a good partner in doing business?
Average: 8.6
6.9
Patient Data Transfer
Average: 8.8
7.8
Patient Check-in
Average: 8.7
Seller Details
Year Founded
2000
HQ Location
Lehi, UT
Twitter
@solutionreach
1,844 Twitter followers
LinkedIn® Page
www.linkedin.com
319 employees on LinkedIn®
(135)4.7 out of 5
10th Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow product

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 94% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RevenueWell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Efficiency
    4
    Customer Support
    2
    Features
    2
    Flexibility
    2
    Cons
    Frequent Updates
    2
    Limited Editing Capabilities
    2
    Technical Issues
    2
    Update Issues
    2
    Billing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RevenueWell features and usability ratings that predict user satisfaction
    9.6
    Form Workflow
    Average: 8.8
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Patient Data Transfer
    Average: 8.8
    9.5
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, Illinois
    Twitter
    @RevenueWell
    1,166 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    162 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow product

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 94% Small-Business
  • 5% Mid-Market
RevenueWell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Efficiency
4
Customer Support
2
Features
2
Flexibility
2
Cons
Frequent Updates
2
Limited Editing Capabilities
2
Technical Issues
2
Update Issues
2
Billing Issues
1
RevenueWell features and usability ratings that predict user satisfaction
9.6
Form Workflow
Average: 8.8
9.6
Has the product been a good partner in doing business?
Average: 8.6
9.6
Patient Data Transfer
Average: 8.8
9.5
Patient Check-in
Average: 8.7
Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, Illinois
Twitter
@RevenueWell
1,166 Twitter followers
LinkedIn® Page
www.linkedin.com
162 employees on LinkedIn®
(118)4.7 out of 5
12th Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mend is a Telehealth platform for the modern practice. With a platform offering both free and scalable enterprise solutions, any size practice can build a successful telehealth program with Mend. Conn

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Mental Health Care
    Market Segment
    • 48% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Appointment Scheduling
    1
    Communication
    1
    Educational Resources
    1
    Helpful
    1
    Telehealth Services
    1
    Cons
    Call Issues
    1
    Connectivity Issues
    1
    Email Issues
    1
    Poor Call Functionality
    1
    Technical Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mend features and usability ratings that predict user satisfaction
    9.7
    Form Workflow
    Average: 8.8
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Patient Data Transfer
    Average: 8.8
    9.3
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Orlando, Florida
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mend is a Telehealth platform for the modern practice. With a platform offering both free and scalable enterprise solutions, any size practice can build a successful telehealth program with Mend. Conn

Users
No information available
Industries
  • Hospital & Health Care
  • Mental Health Care
Market Segment
  • 48% Small-Business
  • 33% Mid-Market
Mend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Appointment Scheduling
1
Communication
1
Educational Resources
1
Helpful
1
Telehealth Services
1
Cons
Call Issues
1
Connectivity Issues
1
Email Issues
1
Poor Call Functionality
1
Technical Issues
1
Mend features and usability ratings that predict user satisfaction
9.7
Form Workflow
Average: 8.8
9.6
Has the product been a good partner in doing business?
Average: 8.6
9.5
Patient Data Transfer
Average: 8.8
9.3
Patient Check-in
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Orlando, Florida
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
(116)4.6 out of 5
2nd Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

    Users
    • Executive Director
    • Office Manager
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 91% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rectangle Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Features
    2
    Navigation Ease
    2
    Online Payments
    2
    Cons
    EMR Integration Issues
    2
    Inefficiency
    2
    Lack of Automation
    2
    Manual Entry
    2
    Billing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rectangle Health features and usability ratings that predict user satisfaction
    10.0
    Form Workflow
    Average: 8.8
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    10.0
    Patient Data Transfer
    Average: 8.8
    10.0
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Valhalla, NY
    Twitter
    @rectanglehealth
    397 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    308 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

Users
  • Executive Director
  • Office Manager
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 91% Small-Business
  • 7% Mid-Market
Rectangle Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Features
2
Navigation Ease
2
Online Payments
2
Cons
EMR Integration Issues
2
Inefficiency
2
Lack of Automation
2
Manual Entry
2
Billing Issues
1
Rectangle Health features and usability ratings that predict user satisfaction
10.0
Form Workflow
Average: 8.8
9.5
Has the product been a good partner in doing business?
Average: 8.6
10.0
Patient Data Transfer
Average: 8.8
10.0
Patient Check-in
Average: 8.7
Seller Details
Company Website
Year Founded
1993
HQ Location
Valhalla, NY
Twitter
@rectanglehealth
397 Twitter followers
LinkedIn® Page
www.linkedin.com
308 employees on LinkedIn®
(17)3.9 out of 5
6th Easiest To Use in Patient Intake software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FormDr gives your business everything needed to easily send and receive HIPAA-compliant forms online. Send patients your forms to fill out on their phone, tablet, or computer. Patients securely sign a

    Users
    No information available
    Industries
    • Medical Practice
    Market Segment
    • 59% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FormDr features and usability ratings that predict user satisfaction
    9.0
    Form Workflow
    Average: 8.8
    7.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Patient Data Transfer
    Average: 8.8
    8.5
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FormDr
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FormDr gives your business everything needed to easily send and receive HIPAA-compliant forms online. Send patients your forms to fill out on their phone, tablet, or computer. Patients securely sign a

Users
No information available
Industries
  • Medical Practice
Market Segment
  • 59% Small-Business
  • 29% Mid-Market
FormDr features and usability ratings that predict user satisfaction
9.0
Form Workflow
Average: 8.8
7.9
Has the product been a good partner in doing business?
Average: 8.6
8.9
Patient Data Transfer
Average: 8.8
8.5
Patient Check-in
Average: 8.7
Seller Details
Seller
FormDr
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share HIPAA compliant forms with their patients, and receive them b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IntakeQ features and usability ratings that predict user satisfaction
    9.2
    Form Workflow
    Average: 8.8
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Patient Data Transfer
    Average: 8.8
    9.4
    Patient Check-in
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IntakeQ
    Year Founded
    2014
    HQ Location
    Hamilton, Ontario
    Twitter
    @intakeQ
    147 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share HIPAA compliant forms with their patients, and receive them b

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 15% Mid-Market
IntakeQ features and usability ratings that predict user satisfaction
9.2
Form Workflow
Average: 8.8
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.3
Patient Data Transfer
Average: 8.8
9.4
Patient Check-in
Average: 8.7
Seller Details
Seller
IntakeQ
Year Founded
2014
HQ Location
Hamilton, Ontario
Twitter
@intakeQ
147 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®