Torq Reviews & Product Details

What I like best about Torq is its no-code automation capabilities, which allow us to streamline not only security workflows in our SOC but also any process that requires automation. It’s incredibly easy to integrate with various tools, and we can create workflows in minutes. The intuitive interface, combined with its flexibility and scalability, makes it a valuable asset for any organization looking to optimize its operations and reduce manual effort. Review collected by and hosted on G2.com.

There isn’t anything I particularly dislike about Torq. It has been a reliable and efficient automation platform for our needs. If anything, I would love to see even more integrations and advanced customization options to further enhance workflow automation. Review collected by and hosted on G2.com.

Torq is an amazing platform that integrates with everything that we use. We can automate processes across all spaces in our environment from the cloud to app sec. We are very pleased with everything that we have done when it comes to the platform so far. The customer support part has been great as well. There is always someone to help with a workflow at any given time.

Edit: I have used Torq for about a year now, and it is still in the top two of my favorite tools to use, right next to Wiz. Once you get the hang of the platform, you can make almost any automation you can possibly imagine. It is very easy to learn and use if you have a solid idea of what you're trying to build. Review collected by and hosted on G2.com.

There isn't a dislike about torq yet. We are happy with the platform.

Edit: The company is growing so fast, which is great, but Torq needs to hire for support folks who help with questions. Support has been extremely slow to respond to any open tickets. Review collected by and hosted on G2.com.

Torq has been a game changer in our team! We have automated so many of our workflows. It brings peace of mind knowing we have mechanisms in place that keep our organization secure because Torq is on top of everything. It's easy to use, and implement in our everyday work. Customer support has also been incredible, and Alberto has always been there with his incredible experience to guide us when we find problems that seem impossible to solve. Even though I'm a security engineer I come from a very different background (visual arts), and I never had a lot of experience with programming, but Torq is helping me learn the programming logic necessary to solve problems, and has changed how I think about many things. I've been using it more and more frequently lately because as I'm gaining experience I'm also pushing the boundaries of my knowledge and doing new things every week. Now I want to automate everything! It not only has made us more productive, it has also changed my mindset, and I'll bring that with me everywhere I go :) Review collected by and hosted on G2.com.

I know some senior colleagues have found bugs but honestly I haven't found any yet because I'm not as experienced using the tool yet. Review collected by and hosted on G2.com.

In a world where the universe of cybersecurity tools never stops growing, Torq offers relief amidst so much new material to internalize. Easy to implement, easy to use, with an incredible team behind it to support you with whatever you need, Torq has become our favorite tool and the first one we think of when we need to develop custom integrations. Review collected by and hosted on G2.com.

We have encountered errors that are often resolved by updating the steps according to the new information available in the tools, which sometimes have presented this kind of problem. Other than that, my experience has been impeccable, because as I mentioned, the fantastic team behind the tool makes encountering these types of 'problems' become just a simple anecdote Review collected by and hosted on G2.com.

Torq has quickly become one of my favorite tools for security automation. Its no-code approach, combined with a highly intuitive visual interface, makes it incredibly easy to build, test, and deploy automation workflows—without writing a single line of code.

What I appreciate most is how much time and effort it has saved my team. Tasks that used to take hours or required custom scripts are now fully automated, allowing us to focus on higher-level analysis and response. The drag-and-drop workflow builder is powerful yet user-friendly, and the wide range of built-in integrations with SIEMs, EDRs, ticketing platforms, and custom APIs makes it highly adaptable to any environment. Review collected by and hosted on G2.com.

While Torq is an incredibly powerful platform, there are a few areas where I think it could get even better. For example, the debugging experience for complex workflows can sometimes be a bit challenging — especially when you're dealing with nested logic or multiple branching paths. A more advanced visual debugger or simulation environment would be a great addition. Review collected by and hosted on G2.com.

I like that it abstracts away a lot of the complicated parts of automation and makes it easy to quickly put together ideas and even formal automations. Review collected by and hosted on G2.com.

There are automation steps in the product that could be labelled or organized better. Review collected by and hosted on G2.com.

- Easy to automate multiple project cloud processes.

- Tool for reducing manual operations.

- Powerful system for creating cloud data analytics.

- Functional integration features.

- Big data manipulation is easy. Review collected by and hosted on G2.com.

Easy tools to get used to, and the training does not require much time. There are no issues with the functions, and the technical aspects are amazing. Review collected by and hosted on G2.com.

I really like that Torq has a no-code automation tool that lets our IT and security teams set up tasks like handling phishing emails or access requests without any coding. It saves time and helps us support students and staff more quickly. Review collected by and hosted on G2.com.

Torq could be better if it had more ready-made templates for schools, like ones for student onboarding, system access, or campus security messages. That would make it easier for universities to get started quickly. Review collected by and hosted on G2.com.

Warnings and alarms are available when needed.

Data is provided in graph format.

Data can be shared on social media platforms.

Real-time location tracking is easy.

I can easily customize the software theme.

Security work is now faster with the new features. Review collected by and hosted on G2.com.

Customer care support can be improved.

Give enough guidance to use the feature. Review collected by and hosted on G2.com.

Torq's AI capabilities provide large time saving opportunities in development and when utilized in production. Recently their addition of the transform AI tool has been a huge help, so I no longer have to crawl the JQ documentation to deal with transforming JSON data. I can simply write a plain text prompt and have Torq figure out the rest. I also frequently utilize the AI prompter as a starting point for new workflows in torq. They allow you to prompt their generative AI with the basic outline of a workflow and for basic workflows it can complete it itself or more complex ones it can build the template for you.

In production I have seen their new Socrates AI analyst autonomously execute playbooks, write summaries, and escalate cases. Review collected by and hosted on G2.com.

My main pain point with torq has been the lack of a git-like version control system. Which can become problematic when publish sends workflows straight into production. The Torq team has helped us development a work around where workflows require approval to be published, but there is no easy way to follow any gitflow convention such as having feature branches and a main branch. Review collected by and hosted on G2.com.