WellnessLiving Reviews & Product Details

We have loved using wellness living as our booking platform for our fitness studio for the past 5 years! Their customer service is like no other. You can always speak to a live tech support person, or you can also easily chat with a quick question. If you have to leave a call back number they actually call you back. And if you miss the call they will email you to set up a good time to call again. Nothing but positive things to say! Review collected by and hosted on G2.com.

Sometimes the software can be a bit complicated as there are so many bells and whistles. Review collected by and hosted on G2.com.

The best part about WellnessLiving is how seamlessly everything is integrated. From client management and billing to email and SMS communication, it handles everything in one place. It’s incredibly intuitive and has saved us hours each week. The automation features alone are worth it. Review collected by and hosted on G2.com.

There’s a bit of a learning curve in the beginning because there’s so much functionality, but once you get the hang of it, it becomes second nature. Their support team is also very responsive, which helps a lot during onboarding. Review collected by and hosted on G2.com.

It is very customizable. We were very easily able to set it up to function exactly the way we wanted it to for our boutique personal training studio. The software is intuitive and you can easily navigate to the funstion you need in multiple different ways. The onboarding was comprehensive and the customer support has been amazing. We were given contact info for dedicated reps in all stages of the process of switching to this software and they were all great. Review collected by and hosted on G2.com.

I think one of the only complaints we have is that sometimes it can be a little slow to reflect changes in the staff elevate app. For example, if you cancel or reschedule a client in the app, it may take time to be able to viaibly see the change on the schedule. Sometimes it requires the staff member to refresh the app to see the change. Review collected by and hosted on G2.com.

WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and spending history. We can plan events and send marketing emails all from WellnessLiving. This saves time and money having everything on one platform. Their customer service is top notch! If I ever get stuck or need to learn a new feature, their team is quick to respond. The thing I love the most is they are always improving and adding new features! They listen to their businesses and try everything they can to make our life easier! Review collected by and hosted on G2.com.

I'm waiting on some features specific for our business but overall it's the best platform I have found. Review collected by and hosted on G2.com.

I’ve used all the major fitness studio software platforms over the years, and I’ve been with WellnessLiving for a few years now. Hands down, it’s the easiest and most user-friendly system I’ve worked with. The layout is super modern and intuitive, which makes a big difference when you’re in it every day.

One of my favorite features is that you can message clients directly from within the platform- this has been huge for us in keeping communication organized and consistent!!! The reporting is really solid and easy to pull what you need, and our clients love how simple the app is to use on their end :). Overall, it’s just a really well-rounded system that supports us and our clients experience in a big way. I’ll never go back to MB!!! Review collected by and hosted on G2.com.

Learning curve because it has so many capabilities! Review collected by and hosted on G2.com.

From the initial consultation through to onboarding, the entire process has been smooth. The staff have been both responsive and helpful throughout. Review collected by and hosted on G2.com.

I don't like that the currency is only available in USD. When I have to convert it to CAD, the exchange rate fluctuates, which often makes it more expensive for me. Review collected by and hosted on G2.com.

WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and spending history. We can plan events and send marketing emails all from WellnessLiving. This saves time and money having everything on one platform. Their customer service is top notch! If I ever get stuck or need to learn a new feature, their team is quick to respond. The thing I love the most is they are always improving and adding new features! They listen to their businesses and try everything they can to make our life easier! Review collected by and hosted on G2.com.

if a client is using it in another studio they can not use the same email for our account. Review collected by and hosted on G2.com.

We have been using Wellness Living for around 3 years now and it works so well for our Fitness and Dance studio. It is easy to operate for both staff and clients, through our website or App and it is constantly being updated with new features and improvements. We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the administration of our staff and instructors salaries etc.

Wellness Living also provides a vast range of different reports that are invaluable in helping us assess our ongoing performance and also plan our future strategies.

Would highly recommend. Review collected by and hosted on G2.com.

There is nothing that we dislike about Wellness Living. Review collected by and hosted on G2.com.

What I like best about WellnessLiving is how organized everything is. The platform keeps my schedule, bookings, and client information in one place, making it easy to manage the day-to-day operations of my business. Review collected by and hosted on G2.com.

What I dislike about WellnessLiving is the lack of direct phone support. It would be beneficial to have the option to speak with someone directly when urgent issues arise, rather than only relying on email or ticket-based support. Review collected by and hosted on G2.com.

I’ve been using Wellness Living for 5 months now for my new fitness studio. The on boarding was thorough and even though I may have forgotten some of the information I was able to ask questions in their chat which is always available. This has been a life saver for me! There is so much to learn and having that at my finger tips never leaves me feeling lost. If I’ve had issues or questions I’ve gotten responses right away from my account manager and staff. I love that they offer webinars on various subjects to learn and grow which I do take advantage of. I also love that they are constantly upgrading and updating the software based on client input. It’s a great company and product. I would highly recommend. Review collected by and hosted on G2.com.

Sometimes delay in updates across platforms Review collected by and hosted on G2.com.