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Wiztrust

By Wiztrust

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Wiztrust Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the responsive client service of Wiztrust, appreciating the team's professionalism and availability for urgent needs. (8 mentions)
Users value the fast and responsive customer support of Wiztrust, ensuring their needs are met promptly. (8 mentions)
Users find Wiztrust to be easy to use, with fast support and a highly functional, intuitive platform. (5 mentions)
Users value the responsive and helpful customer support from Wiztrust, enhancing their overall experience with the platform. (4 mentions)
Users appreciate the responsive customer support and multifunctionality of Wiztrust, making it an intuitive tool for various needs. (3 mentions)
Users feel restricted by limited functionality in press release templates, affecting overall usability and efficiency. (4 mentions)
Users find the interface not intuitive, making it challenging to navigate Wiztrust effectively. (2 mentions)
Users face difficult navigation during initial implementation of Wiztrust, which may hinder the overall experience initially. (1 mentions)
Users find the irrelevant content in Wiztrust's emailing campaigns lacks creativity and fails to engage effectively. (1 mentions)
Users find the limited press release templates of Wiztrust to be a frustrating constraint on creativity. (1 mentions)

5 Pros or Advantages of Wiztrust

1. Client Service
Users value the responsive client service of Wiztrust, appreciating the team's professionalism and availability for urgent needs.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Straight forward platform and easy to use."

What do you like about Wiztrust?

Easy to use, support is fast, account manager is very professional on our requests

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A top-tier tool for press relations!"

What do you like about Wiztrust?

What we appreciate most about Wiztrust is their responsiveness and constant availability. The team is always ready to meet our needs, which is crucial

2. Customer Support
Users value the fast and responsive customer support of Wiztrust, ensuring their needs are met promptly.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Straight forward platform and easy to use."

What do you like about Wiztrust?

Easy to use, support is fast, account manager is very professional on our requests

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A top-tier tool for press relations!"

What do you like about Wiztrust?

What we appreciate most about Wiztrust is their responsiveness and constant availability. The team is always ready to meet our needs, which is crucial

3. Ease of Use
Users find Wiztrust to be easy to use, with fast support and a highly functional, intuitive platform.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Straight forward platform and easy to use."

What do you like about Wiztrust?

Easy to use, support is fast, account manager is very professional on our requests

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Impeccable collaboration, with a responsive and efficient team that keeps projects moving forward."

What do you like about Wiztrust?

The platform is highly functional, there are plenty of options and it's very simple and intuitive to use. In addition to the platform, the customer

4. Helpful
Users value the responsive and helpful customer support from Wiztrust, enhancing their overall experience with the platform.
See 4 mentions

See Related User Reviews

Maria Victoria M.
MM

Maria Victoria M.

Mid-Market (51-1000 emp.)

5.0/5

"A Service of Excellence with Exceptional Human Quality that Cares About Your Needs"

What do you like about Wiztrust?

Wiztrust has truly impressed me with their commitment and dedication. They consistently go above and beyond, always thinking about the specific needs

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great tool and pleasant customer support"

What do you like about Wiztrust?

Responsive and helpful customer support, many functionalities in one tool (such as publishing press releases, CRM, managing clippings).

5. Features
Users appreciate the responsive customer support and multifunctionality of Wiztrust, making it an intuitive tool for various needs.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great tool and pleasant customer support"

What do you like about Wiztrust?

Responsive and helpful customer support, many functionalities in one tool (such as publishing press releases, CRM, managing clippings).

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Impeccable collaboration, with a responsive and efficient team that keeps projects moving forward."

What do you like about Wiztrust?

The platform is highly functional, there are plenty of options and it's very simple and intuitive to use. In addition to the platform, the customer

5 Cons or Disadvantages of Wiztrust

1. Limited Functionality
Users feel restricted by limited functionality in press release templates, affecting overall usability and efficiency.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Impeccable collaboration, with a responsive and efficient team that keeps projects moving forward."

What do you dislike about Wiztrust?

Some functions are not available and would optimise the back office. However, the teams have always taken our feedback seriously, passing it on to the

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Following the sending of a press release"

What do you dislike about Wiztrust?

I dislike to be limited in press release templates

2. Not Intuitive
Users find the interface not intuitive, making it challenging to navigate Wiztrust effectively.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great tool and pleasant customer support"

What do you dislike about Wiztrust?

Some features and functionalities are not very intuitive.

Nick R.
NR

Nick R.

Mid-Market (51-1000 emp.)

5.0/5

"Great tool and excellent customer service"

What do you dislike about Wiztrust?

Backoffice is not always the most userfriendly.

3. Difficult Navigation
Users face difficult navigation during initial implementation of Wiztrust, which may hinder the overall experience initially.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A top-tier tool for press relations!"

What do you dislike about Wiztrust?

The only difficulty we encountered with Wiztrust was the initial implementation, which can take some time. However, once this step is completed, using

4. Irrelevant Content
Users find the irrelevant content in Wiztrust's emailing campaigns lacks creativity and fails to engage effectively.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Amazing customer experience!"

What do you dislike about Wiztrust?

The lack of creativeness in the emailing campaigns.

5. Scheduling Issues
Users find the limited press release templates of Wiztrust to be a frustrating constraint on creativity.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Following the sending of a press release"

What do you dislike about Wiztrust?

I dislike to be limited in press release templates

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Wiztrust Reviews (64)

Reviews

Wiztrust Reviews (64)

4.6
64 reviews
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G2 reviews are authentic and verified.
Verified User in Oil & Energy
UO
Enterprise (> 1000 emp.)
"A top-tier tool for press relations!"
What do you like best about Wiztrust?

What we appreciate most about Wiztrust is their responsiveness and constant availability. The team is always ready to meet our needs, which is crucial in our field. The tool itself is extremely efficient and saves us valuable time on a daily basis. With Wiztrust, we can send our press reviews and press releases quickly and without hassle. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

The only difficulty we encountered with Wiztrust was the initial implementation, which can take some time. However, once this step is completed, using the tool becomes a real pleasure. It allows us to save a significant amount of time every day and greatly enhances our efficiency. Review collected by and hosted on G2.com.

Paola F.
PF
Gerente de Comunicación e Imagen Institucional
Enterprise (> 1000 emp.)
"Wiztrust, a practical platform."
What do you like best about Wiztrust?

Wiztrust is a practical platform that allows us to organize our news center. It facilitates the management of media distribution and promotion of company news.

It is easy to use and any doubt, the chat helps you in a very good way. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

Until now, everything is good. I am about to experience the newsletter management and I hope it is as easy as the general use. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Enterprise (> 1000 emp.)
"Excelent newsroom back-office management"
What do you like best about Wiztrust?

Wiztrust has been instrumental partner in helping us streamline the cascading of content across multiple channels and audiences, reaching relevant stakeholders efficiently and securely, both internally and externally.

The platform is backed by excellent customer service, with responsive and efficient support teams ready to assist. The community management is remarkable despite its width and the different realities and needs from team to team. A truly glocal interaction. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

Nothing remarkable. Technical issues have been always address in due time to avoid significant impact in the use of the platform. Review collected by and hosted on G2.com.

Anakaren A.
AA
Coordinador de Imagen
Mid-Market (51-1000 emp.)
"Platform and exceptional service"
What do you like best about Wiztrust?

Throughout the entire development of the project, Wiztrust was characterized by offering a quality service and always attentive to our concerns and comments. The platform is very useful for keeping track of our activities in the area and having metrics to visualize the efforts. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

All good, I have no disadvantage to mention. Review collected by and hosted on G2.com.

CH
Chargée de communication
Enterprise (> 1000 emp.)
"Newsroom help platform"
What do you like best about Wiztrust?

Their customer service, their support, and their availability Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

For now, I have nothing to say. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Enterprise (> 1000 emp.)
"Great experience with Wiztrust!"
What do you like best about Wiztrust?

The availability of the teams (a big thank you to Maria!), the features and their implementation. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

Nothing to report on this front, the Wiztrust teams are available for any development or request! Review collected by and hosted on G2.com.

JL
Global Marketing Trainee
Enterprise (> 1000 emp.)
"An all-encompassing tool"
What do you like best about Wiztrust?

The features are easy to navigate, and the team is very supportive Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

The reaction time is sometimes a bit slow Review collected by and hosted on G2.com.

LD
Assistante communication
Enterprise (> 1000 emp.)
"Once the platform is mastered, it's easy to handle."
What do you like best about Wiztrust?

Once the platform is mastered, it is simple to navigate on it. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

The structure of Wiztrust could be improved. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market (51-1000 emp.)
"Impeccable collaboration, with a responsive and efficient team that keeps projects moving forward."
What do you like best about Wiztrust?

The platform is highly functional, there are plenty of options and it's very simple and intuitive to use.

In addition to the platform, the customer success management team who looked after our account were extremely helpful and always responded to our needs. They were proactive and constantly looking for ways to improve and optimise our account. A special mention goes to Alexia, who has worked with us over the past year on the major changes we've made to the platform. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

Some functions are not available and would optimise the back office. However, the teams have always taken our feedback seriously, passing it on to the technical teams and proposing effective solutions. Review collected by and hosted on G2.com.

Maria Victoria M.
MM
Communications Coordinator of Vía Sumapaz (Ruta 40 Express)
Mid-Market (51-1000 emp.)
"A Service of Excellence with Exceptional Human Quality that Cares About Your Needs"
What do you like best about Wiztrust?

Wiztrust has truly impressed me with their commitment and dedication. They consistently go above and beyond, always thinking about the specific needs of our company. Their punctuality and reliability in meeting commitments are commendable. I would highly recommend Wiztrust without hesitation. They have the necessary tools and team to provide outstanding service, and their human quality is truly remarkable. Review collected by and hosted on G2.com.

What do you dislike about Wiztrust?

One aspect I dislike about Wiztrust is the difference in time zones between our countries. This sometimes means that urgent matters can take a bit longer to address. However, they always manage to resolve issues and their commitment remains unwavering. Review collected by and hosted on G2.com.