[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Najar
Sponsored
Najar
Visit Website
Product Avatar Image
Xelix

By Xelix

Najar
Sponsored
Najar
Visit Website

Xelix Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the exceptional customer support at Xelix, ensuring ease of adoption and effective problem resolution. (3 mentions)
Users find Xelix to be easy to adopt and straightforward, supported throughout implementation and enriched by seamless integrations. (3 mentions)
Users appreciate the comprehensive support and seamless integrations of Xelix, facilitating easy adoption and efficient onboarding. (2 mentions)
Users value the intuitive design of Xelix, facilitating easy adoption and daily use across various levels of the organization. (2 mentions)
Users value the robust account management support throughout implementation, making Xelix easy to adopt and use. (1 mentions)
Users praise Xelix for its exceptional accuracy in detecting errors and duplicates, streamlining financial processes effectively. (1 mentions)
Users value the effective duplicate detection of Xelix, enhancing invoice accuracy and protecting company funds. (1 mentions)
Users face supplier issues due to strangely formatted statements, though support often provides helpful solutions. (1 mentions)

Top Pros or Advantages of Xelix

1. Customer Support
Users commend the exceptional customer support at Xelix, ensuring ease of adoption and effective problem resolution.
See 3 mentions

See Related User Reviews

HM

Helen M.

Enterprise (> 1000 emp.)

5.0/5

"Easy to use product with fantastic account management support"

What do you like about Xelix?

With account management a critical part at all stages of implementation and post go live, it really makes the solution easy to adopt as you are suppor

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Simple Tool for Efficient AP Reconciliation Preparation and Duplicate Identification"

What do you like about Xelix?

A simple solution for identifying duplicate invoices so appropriate actions can be taken to protect company funds. Simplifying the supplier statement

2. Ease of Use
Users find Xelix to be easy to adopt and straightforward, supported throughout implementation and enriched by seamless integrations.
See 3 mentions

See Related User Reviews

HM

Helen M.

Enterprise (> 1000 emp.)

5.0/5

"Easy to use product with fantastic account management support"

What do you like about Xelix?

With account management a critical part at all stages of implementation and post go live, it really makes the solution easy to adopt as you are suppor

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Simple Tool for Efficient AP Reconciliation Preparation and Duplicate Identification"

What do you like about Xelix?

A simple solution for identifying duplicate invoices so appropriate actions can be taken to protect company funds. Simplifying the supplier statement

3. Features
Users appreciate the comprehensive support and seamless integrations of Xelix, facilitating easy adoption and efficient onboarding.
See 2 mentions

See Related User Reviews

HM

Helen M.

Enterprise (> 1000 emp.)

5.0/5

"Easy to use product with fantastic account management support"

What do you like about Xelix?

With account management a critical part at all stages of implementation and post go live, it really makes the solution easy to adopt as you are suppor

RC

Rebecca C.

Enterprise (> 1000 emp.)

5.0/5

"Finally chucked my excel template out the door."

What do you like about Xelix?

Mostly using for statement reconciliations. Very straight forward to use. Learns as I learn and feed it more information. I especially like the exp

4. Intuitive
Users value the intuitive design of Xelix, facilitating easy adoption and daily use across various levels of the organization.
See 2 mentions

See Related User Reviews

HM

Helen M.

Enterprise (> 1000 emp.)

5.0/5

"Easy to use product with fantastic account management support"

What do you like about Xelix?

With account management a critical part at all stages of implementation and post go live, it really makes the solution easy to adopt as you are suppor

RC

Rebecca C.

Enterprise (> 1000 emp.)

5.0/5

"Finally chucked my excel template out the door."

What do you like about Xelix?

Mostly using for statement reconciliations. Very straight forward to use. Learns as I learn and feed it more information. I especially like the exp

5. Account Management
Users value the robust account management support throughout implementation, making Xelix easy to adopt and use.
See 1 mentions

See Related User Reviews

HM

Helen M.

Enterprise (> 1000 emp.)

5.0/5

"Easy to use product with fantastic account management support"

What do you like about Xelix?

With account management a critical part at all stages of implementation and post go live, it really makes the solution easy to adopt as you are suppor

6. Accuracy
Users praise Xelix for its exceptional accuracy in detecting errors and duplicates, streamlining financial processes effectively.
See 1 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Simple Tool for Efficient AP Reconciliation Preparation and Duplicate Identification"

What do you like about Xelix?

A simple solution for identifying duplicate invoices so appropriate actions can be taken to protect company funds. Simplifying the supplier statement

7. Duplicate Detection
Users value the effective duplicate detection of Xelix, enhancing invoice accuracy and protecting company funds.
See 1 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Simple Tool for Efficient AP Reconciliation Preparation and Duplicate Identification"

What do you like about Xelix?

A simple solution for identifying duplicate invoices so appropriate actions can be taken to protect company funds. Simplifying the supplier statement

Top Cons or Disadvantages of Xelix

1. Supplier Issues
Users face supplier issues due to strangely formatted statements, though support often provides helpful solutions.
See 1 mentions

See Related User Reviews

RC

Rebecca C.

Enterprise (> 1000 emp.)

5.0/5

"Finally chucked my excel template out the door."

What do you dislike about Xelix?

The only trouble I have found is when suppliers have strangly formatted statements however this was an issue with our old way of working and most of t

Najar
Sponsored
Najar
Visit Website

Xelix Reviews (52)

View 1 Video Reviews
Reviews

Xelix Reviews (52)

View 1 Video Reviews
4.8
52 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RC
Enterprise (> 1000 emp.)
"Finally chucked my excel template out the door."
What do you like best about Xelix?

Mostly using for statement reconciliations.

Very straight forward to use.

Learns as I learn and feed it more information.

I especially like the exported copy for vendors as it is very straightforward, I have even had a similar response from a supplier to say how much easier it was to read.

We have also had a great amount of support and patience from the customer support team, it has been a long journey to ditch our old ways. Review collected by and hosted on G2.com.

What do you dislike about Xelix?

The only trouble I have found is when suppliers have strangly formatted statements however this was an issue with our old way of working and most of the issues we have found the xelix support team have been able to give us solutions to make it easier to work with. Review collected by and hosted on G2.com.

KH
Enterprise (> 1000 emp.)
"Excellent AP product, really bolstered our controls"
What do you like best about Xelix?

I've implemented Xelix in a couple of organisations now where we've previously used retrospective looking audit recovery firms. Primarily used for identifying historical duplicate invoices and invoice errors but the forward looking aspect and proactive nature of identifying potential duplicates is saving unnecessary cash leakage and identifying root causes for duplicates. Its a key daily tool for the AP team and the setup is straightforward with minimal tech integration.

Xelix is a company that always appears to be on the front foot with further developments and takes feedback from clients very seriously. The addition of the statement recs module gives the AP team another string to its bow and takes out a lot of the churn needed for manual reconciliations - i'm excited about the Inbox module and what that can bring to the team too. Review collected by and hosted on G2.com.

What do you dislike about Xelix?

Nothing to dislike - I've always found the Xelix customer success team very helpful and encouraging. Review collected by and hosted on G2.com.

Arbaz P.
AP
Reporting Manager
Enterprise (> 1000 emp.)
"Fantastic system and huge aid to our company"
What do you like best about Xelix?

The Xelix system is one of the best we have used. We have trialled others before to help us imporve our transactional side of the business and xelix is by th far the easiest one we have. The team and espically Paris have been great with us setting up weekly calls and monthly reviews. A company of our size turning over billions in revenue every year you could imagie how many invoice we enter. The system picks up every single error/duplicate we have. The statement reconcillaiton tool is brilliant as it helps us complete recs in minutes. The best tool on xelix has to be the new AI tool they are implementing. Emails from suppliers are directly linked to the system and the AI automatically picks it up. It recommends suggestions on what to do, sending responses back and even completing statements recs. We use Xelix on a daily basis and I highly recommend to any company out there to implement this tool! Review collected by and hosted on G2.com.

What do you dislike about Xelix?

Nothing to dislike about xelix. All works perfect for us. Review collected by and hosted on G2.com.

HM
Enterprise (> 1000 emp.)
"Easy to use product with fantastic account management support"
What do you like best about Xelix?

With account management a critical part at all stages of implementation and post go live, it really makes the solution easy to adopt as you are supported every step of the way.

The product itself is constantly evolving to meet market demands, with again user experience at the forefront of all processes.

With seamless integrations with most ERPs it does make onboarding swift and with confidence (as long as you have quality data to feed in of course!)

This is a tool/product that can be used by many levels within the organisation on a daily or even adhoc basis due to the way the user profiles can be setup and the various modules from transactions to insights are available. Review collected by and hosted on G2.com.

What do you dislike about Xelix?

I have nothing to comment here as I have been nothing but satisified with my experience. Review collected by and hosted on G2.com.

HH
Enterprise (> 1000 emp.)
"Time Saving, money saving system."
What do you like best about Xelix?

It is approachable and simple to use. The response time, should you be struggling, is always quick too. There's plenty of support to assist in using all features and it makes day to day and audit requests much more simple. Review collected by and hosted on G2.com.

What do you dislike about Xelix?

That I can't use it all! There's a couple of features within statements that I think could do with tweaking but I'm sure they're just company specific. Overall there's not a lot at all. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Enterprise (> 1000 emp.)
"Simple Tool for Efficient AP Reconciliation Preparation and Duplicate Identification"
What do you like best about Xelix?

A simple solution for identifying duplicate invoices so appropriate actions can be taken to protect company funds.

Simplifying the supplier statement reconciliation process using "drag and drop" functionality allows team members to focus on solving issues rather than preparing the reconciliations.

Customer support and insights from real people Review collected by and hosted on G2.com.

What do you dislike about Xelix?

N/A Queries are dealt with promtly and great communication on systems enhancements that may improve our use of the system in our regular review meetings. Review collected by and hosted on G2.com.

LK
Mid-Market (51-1000 emp.)
"Xelix has transformed the business. the statement platform is very easy to learn"
What do you like best about Xelix?

Its very easy to use . very adaptable for businesses Review collected by and hosted on G2.com.

What do you dislike about Xelix?

the help desk is very quick on responding to your query Review collected by and hosted on G2.com.

BG
Enterprise (> 1000 emp.)
"Xelix is an useful tool and the team there have been very helpful."
What do you like best about Xelix?

We have been able to not only find duplicate invoices and also the root cause. Review collected by and hosted on G2.com.

What do you dislike about Xelix?

I do not have anything that I dislike about Xelix. The only negative may be there is not a canned report that shows the status of duplicates, the resolution, and reason for the duplicates. That may be because I do not know how to create it. Review collected by and hosted on G2.com.

SH
Enterprise (> 1000 emp.)
"Excellent Customer Service - Don't Look Any Further"
What do you like best about Xelix?

Their Customer Service is absolutley 100%; always there to support and respond to our challenges or suggestions

We have regular catch ups and we now have a streamlined process for statement reconciliations which has reduced the time spent and is also reducing the amount of time we spend with our auditors Review collected by and hosted on G2.com.

What do you dislike about Xelix?

There is nothing to dislike about this company.

From the first point of communication, through to trial and Go Live, their communication was impeccable Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Xelix is very user friendly and is great that as a user you can modify it to your liking"
What do you like best about Xelix?

I like being able to modify the different columns, filters and views. Review collected by and hosted on G2.com.

What do you dislike about Xelix?

I don't like that in the error invoice module, it will not consolidate all errors for the one invoice, it will issue a different line for each type of error for the same invoice. Review collected by and hosted on G2.com.