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Zabbix Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the extensive and flexible monitoring capabilities of Zabbix, offering a comprehensive solution for various IT environments. (8 mentions)
Users value Zabbix for its comprehensive monitoring capabilities across diverse systems and seamless integration with tools. (7 mentions)
Users value Zabbix for its robust monitoring capabilities, efficiently covering every aspect of their infrastructure. (7 mentions)
Users appreciate the ease of use of Zabbix, benefiting from its intuitive interface and lightweight installation process. (5 mentions)
Users value the robust monitoring features of Zabbix, appreciating its versatility and scalability for diverse environments. (5 mentions)
Users value the real-time monitoring capabilities of Zabbix, ensuring comprehensive oversight of their IT infrastructures. (5 mentions)
Users find the steep learning curve of Zabbix challenging, particularly in initial setup and configuration tasks. (5 mentions)
Users find the difficult configuration of Zabbix intimidating, especially for those without prior experience. (3 mentions)
Users find the complex configuration of Zabbix daunting, especially for those new to the system. (2 mentions)
Users find the complex setup of Zabbix intimidating, especially for those who are inexperienced with configuration. (2 mentions)
Users find the difficult learning curve challenging, especially during the initial setup and configuration of Zabbix. (2 mentions)
Users face challenges due to the lack of guidance in documentation and community support, hindering effective utilization. (2 mentions)
Users face a steep learning curve with Zabbix, making the initial setup and configuration quite intimidating. (2 mentions)

Top Pros or Advantages of Zabbix

1. Monitoring
Users appreciate the extensive and flexible monitoring capabilities of Zabbix, offering a comprehensive solution for various IT environments.
See 8 mentions

See Related User Reviews

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you like about Zabbix?

The single best thing about zabbix is that it's completely free but without lacking anything compared to commercial monitoring tools. It covers pretty

Pradeep K.
PK

Pradeep K.

Enterprise (> 1000 emp.)

4.0/5

"Reliable Open-Source Monitoring, Ideal for Customizable Infrastructure Setups"

What do you like about Zabbix?

Zabbix offers deep flexibility in infrastructure monitoring. We’ve used it extensively to monitor Linux and Windows servers, network devices, applicat

2. Comprehensive Monitoring
Users value Zabbix for its comprehensive monitoring capabilities across diverse systems and seamless integration with tools.
See 7 mentions

See Related User Reviews

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you like about Zabbix?

The single best thing about zabbix is that it's completely free but without lacking anything compared to commercial monitoring tools. It covers pretty

Pradeep K.
PK

Pradeep K.

Enterprise (> 1000 emp.)

4.0/5

"Reliable Open-Source Monitoring, Ideal for Customizable Infrastructure Setups"

What do you like about Zabbix?

Zabbix offers deep flexibility in infrastructure monitoring. We’ve used it extensively to monitor Linux and Windows servers, network devices, applicat

3. Monitoring Capabilities
Users value Zabbix for its robust monitoring capabilities, efficiently covering every aspect of their infrastructure.
See 7 mentions

See Related User Reviews

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you like about Zabbix?

The single best thing about zabbix is that it's completely free but without lacking anything compared to commercial monitoring tools. It covers pretty

LR

Lipakshi R.

Enterprise (> 1000 emp.)

5.0/5

"Quality and efficient monitoring tool."

What do you like about Zabbix?

It is automatic with network monitoring and alerts are always timely and efficient Incase of anything. The interface is web based hence it is easy to

4. Ease of Use
Users appreciate the ease of use of Zabbix, benefiting from its intuitive interface and lightweight installation process.
See 5 mentions

See Related User Reviews

Amandeep _.
A_

Amandeep _.

Mid-Market (51-1000 emp.)

5.0/5

"Affordable and easy UI with very lightweight installation"

What do you like about Zabbix?

Easy UI & very light weight installation, cost-efficient.

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you like about Zabbix?

The single best thing about zabbix is that it's completely free but without lacking anything compared to commercial monitoring tools. It covers pretty

5. Monitoring Features
Users value the robust monitoring features of Zabbix, appreciating its versatility and scalability for diverse environments.
See 5 mentions

See Related User Reviews

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you like about Zabbix?

The single best thing about zabbix is that it's completely free but without lacking anything compared to commercial monitoring tools. It covers pretty

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you like about Zabbix?

Zabbix offers an extensive and flexible monitoring solution that has met our needs for over 13 years. Its open-source nature allows for full customiza

6. Real-time Monitoring
Users value the real-time monitoring capabilities of Zabbix, ensuring comprehensive oversight of their IT infrastructures.
See 5 mentions

See Related User Reviews

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you like about Zabbix?

The single best thing about zabbix is that it's completely free but without lacking anything compared to commercial monitoring tools. It covers pretty

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A long term user of Zabbix and still a big fan"

What do you like about Zabbix?

Zabbix is one of my favorite monitoring tools. As the Tool has updated his GUI over the years his functionality still stable and trusted.

Top Cons or Disadvantages of Zabbix

1. Learning Curve
Users find the steep learning curve of Zabbix challenging, particularly in initial setup and configuration tasks.
See 5 mentions

See Related User Reviews

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you dislike about Zabbix?

While Zabbix is highly configurable, the initial setup can be quite complex and may require a steep learning curve for new users. The user interface,

Pradeep K.
PK

Pradeep K.

Enterprise (> 1000 emp.)

4.0/5

"Reliable Open-Source Monitoring, Ideal for Customizable Infrastructure Setups"

What do you dislike about Zabbix?

The UI, while functional, feels outdated and not very intuitive for newcomers. Setting up advanced dashboards or integrating third-party data sources

2. Difficult Configuration
Users find the difficult configuration of Zabbix intimidating, especially for those without prior experience.
See 3 mentions

See Related User Reviews

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you dislike about Zabbix?

While Zabbix is highly configurable, the initial setup can be quite complex and may require a steep learning curve for new users. The user interface,

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you dislike about Zabbix?

I would say zabbix has 2 downsides. The first is that you need to configure everything and it can be intimidating if you are not experienced user and

3. Complex Configuration
Users find the complex configuration of Zabbix daunting, especially for those new to the system.
See 2 mentions

See Related User Reviews

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you dislike about Zabbix?

While Zabbix is highly configurable, the initial setup can be quite complex and may require a steep learning curve for new users. The user interface,

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you dislike about Zabbix?

I would say zabbix has 2 downsides. The first is that you need to configure everything and it can be intimidating if you are not experienced user and

4. Complex Setup
Users find the complex setup of Zabbix intimidating, especially for those who are inexperienced with configuration.
See 2 mentions

See Related User Reviews

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you dislike about Zabbix?

While Zabbix is highly configurable, the initial setup can be quite complex and may require a steep learning curve for new users. The user interface,

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you dislike about Zabbix?

I would say zabbix has 2 downsides. The first is that you need to configure everything and it can be intimidating if you are not experienced user and

5. Difficult Learning
Users find the difficult learning curve challenging, especially during the initial setup and configuration of Zabbix.
See 2 mentions

See Related User Reviews

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you dislike about Zabbix?

While Zabbix is highly configurable, the initial setup can be quite complex and may require a steep learning curve for new users. The user interface,

JS

Jose S.

Mid-Market (51-1000 emp.)

5.0/5

"Monitor everything Everywhere Everytime"

What do you dislike about Zabbix?

- Can be difficult at the beginning - Needs improvement on Dashboards, it has some graphs, but you can complement it using Grafana

6. Lack of Guidance
Users face challenges due to the lack of guidance in documentation and community support, hindering effective utilization.
See 2 mentions

See Related User Reviews

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you dislike about Zabbix?

While Zabbix is highly configurable, the initial setup can be quite complex and may require a steep learning curve for new users. The user interface,

JO

Johnson O.

Mid-Market (51-1000 emp.)

4.5/5

"Zabbix give rest"

What do you dislike about Zabbix?

Zabbix is open-source and free, however the lack of official support might be a disadvantage when dealing with complex issues, as it is highly reliant

7. Learning Difficulty
Users face a steep learning curve with Zabbix, making the initial setup and configuration quite intimidating.
See 2 mentions

See Related User Reviews

deusimar p.
DP

deusimar p.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Comprehensive Monitoring Solution for Over a Decade"

What do you dislike about Zabbix?

While Zabbix is highly configurable, the initial setup can be quite complex and may require a steep learning curve for new users. The user interface,

Chris B.
CB

Chris B.

Mid-Market (51-1000 emp.)

5.0/5

"Zabbix monitoring review"

What do you dislike about Zabbix?

I would say zabbix has 2 downsides. The first is that you need to configure everything and it can be intimidating if you are not experienced user and

Zabbix Reviews (200)

Reviews

Zabbix Reviews (200)

4.4
200 reviews
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Ayush S.
AS
Technical Support Engineer
Small-Business (50 or fewer emp.)
"Can Zabbix handle large scale monitoring smoothly ?"
What do you like best about Zabbix?

It is an open source monitoring tool used in Linux and it is used by our customer support to monitoring the servers. It is open source it is free which makes it a good tool to work with. We can customize the Dashboard and alerts as per our need using this tool. It is scalable and also reflects the history trends which is useful for us. It is easy to use if someone has knowledge of Linux. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

Setup and configuration is tough for the new joiners. If I used to set the alerts some times it's tricky to implement. Review collected by and hosted on G2.com.

Christopher R.
CR
Information Technology
Enterprise (> 1000 emp.)
"Intimidating But Feature Rich"
What do you like best about Zabbix?

I will start by saying Zabbix was not easy to implement and not easy to integrate, even for our advanced systems administration team.

I will say that once we got it up and running, we don't know how we lived without it and it is super easy to use.

We use it every single day to track packet loss, agent uptime, internet status, hard drive space, printer metrics, basically anything we can think of, Zabbix has a way for us to track it either directly with a Zabbix agent or via some sort of API.

There is no customer support, it's all on you! Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

Now that we're through the setup and have everything up and running, nothing at all! It's great. Review collected by and hosted on G2.com.

Pradeep K.
PK
Linux System Administrator
Enterprise (> 1000 emp.)
"Reliable Open-Source Monitoring, Ideal for Customizable Infrastructure Setups"
What do you like best about Zabbix?

Zabbix offers deep flexibility in infrastructure monitoring. We’ve used it extensively to monitor Linux and Windows servers, network devices, applications, and custom scripts. Its support for SNMP, agent-based, and agentless monitoring gives us wide coverage. The templating system is powerful — you can clone, modify, or create your own templates for complex setups. The built-in alerting and notification logic is robust, and with a bit of scripting, Zabbix can even handle self-healing workflows. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

The UI, while functional, feels outdated and not very intuitive for newcomers. Setting up advanced dashboards or integrating third-party data sources (like cloud metrics from AWS or Azure) often requires additional customization or external scripts. The learning curve can be steep if you're aiming for a fully automated and custom-monitored environment. Review collected by and hosted on G2.com.

aswath k.
AK
System Administrator
Mid-Market (51-1000 emp.)
"Best Monitoring Tool"
What do you like best about Zabbix?

Able to create custom alert like what ever we need. Able to discover servers automatically. Bery very fast alerts if somethjng goes down. Have nice graphs. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

Learning curve is little tough at first. And very fast updates in short span of time Review collected by and hosted on G2.com.

anren a.
AA
Technical Manager
Small-Business (50 or fewer emp.)
"Zabbix's practice in the financial field"
What do you like best about Zabbix?

I particularly like the versatility of Zabbix monitoring. It allows us to monitor all our IT equipment, which greatly reduces our operation and maintenance costs. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

Zabbix's reporting function is a bit simple, I hope it can be more comprehensive in the future Review collected by and hosted on G2.com.

Helierison A.
HA
Analista de infraestrutura de TI
Mid-Market (51-1000 emp.)
"I use and manage Zabbix"
What do you like best about Zabbix?

Real-time monitoring of services, giving you the ability to know the status of incidents and prevent future problems. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

The Zabbix reports still have much room for improvement. The latest version already had improvements, but many things still need to be developed with the API. Review collected by and hosted on G2.com.

JS
Sysadmin Mid
Information Technology and Services
Mid-Market (51-1000 emp.)
"Monitor everything Everywhere Everytime"
What do you like best about Zabbix?

- Monitor every Infrastructure Aspect

- Map / Monitor your IT Devices

- SNMP / HTTP / Agent Monitoring

- LightWeight (You do not need a powerfull server)

- 25GB/4GB Disk/Ram and you get the most powerfull monitoring service Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

- Can be difficult at the beginning

- Needs improvement on Dashboards, it has some graphs, but you can complement it using Grafana Review collected by and hosted on G2.com.

Amandeep _.
A_
System Administrator
Mid-Market (51-1000 emp.)
"Affordable and easy UI with very lightweight installation"
What do you like best about Zabbix?

Easy UI & very light weight installation, cost-efficient. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

Free content easy but professional support is difficult. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Infrastructure Monitoring Tool - One stop solution"
What do you like best about Zabbix?

It is an open source, easy to use and implement, heterogeneous environment-friendly, as I don't need to use variety of modules individually for storage, servers, network, etc.

It compiles all in one console and provides a single platform for usage, which makes it easier for a large scale organization to have everything on a single screen.

It helps us to identify root cause of any problem easily and has seamless integration with multiple tools like Kaseya, ManageEngine Service desk, ServiceNow, Slack, SMS Gateway, etc. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

The current version available is 7.2, and in that we don't have NetFlow, S-Flow and automated topology. The roadmap is however announced, then maybe these issues will be enhanced further and my dislike will be resolved. Review collected by and hosted on G2.com.

Tiago C.
TC
Analista de suporte
Enterprise (> 1000 emp.)
"Zabbix is a monitoring tool, "a Swiss army knife"."
What do you like best about Zabbix?

I can say that with Zabbix we can monitor practically everything that is on the computer network such as UPS, servers, temperature control, ports, applications, services, data centers, websites, etc. In other words, it monitors/manages everything that has Ethernet. Its flexibility to adapt to your business is incredible! With a bit of expertise, another application called Grafana can be configured to further enhance Zabbix, bringing innovative and customized dashboards. Review collected by and hosted on G2.com.

What do you dislike about Zabbix?

Depending on the size of the company and the assets monitored, you will need to have considerable resources to manage. Review collected by and hosted on G2.com.

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