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Best Server Monitoring Software

Tian Lin
TL
Researched and written by Tian Lin

Server monitoring software facilitates the monitoring and tracking of a server’s performance. This enables users to identify and solve any application hosting and performance issues as well as track changes in the server’s function. This is made possible through monitoring elements such as CPU usage, memory allocation, and more, and then comparing the monitored items to performance benchmarks set either by the software itself or by server administrators.

Server monitoring tools are used by server administrators to optimize server performance and pinpoint issues to prevent downtime. These tools will often integrate with IT alerting software, log analysis software, and other IT issue resolution products to more aptly flesh out the IT infrastructure maintenance ecosystem.

To qualify for inclusion in the Server Monitoring category, a product must:

Monitor the performance of a server or servers
Alert users when an issue or potential issue occurs
Provide reporting capabilities for server performance
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Featured Server Monitoring Software At A Glance

ManageEngine OpManager
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Leader:
Highest Performer:
Easiest to Use:
Top Trending:
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Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
102 Listings in Server Monitoring Available
(669)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Server Monitoring software
View top Consulting Services for Datadog
Save to My Lists
Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    Monitoring
    68
    Real-time Monitoring
    59
    Features
    55
    Integrations
    49
    Cons
    Expensive
    58
    Pricing Issues
    47
    Cost
    41
    Learning Curve
    40
    Learning Difficulty
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.4
    Performance Baseline
    Average: 8.6
    8.3
    Proactive Server Monitoring Software
    Average: 8.7
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,024 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
Monitoring
68
Real-time Monitoring
59
Features
55
Integrations
49
Cons
Expensive
58
Pricing Issues
47
Cost
41
Learning Curve
40
Learning Difficulty
33
Datadog features and usability ratings that predict user satisfaction
8.4
Performance Baseline
Average: 8.6
8.3
Proactive Server Monitoring Software
Average: 8.7
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.0
Software Scaling
Average: 8.7
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,241 Twitter followers
LinkedIn® Page
www.linkedin.com
10,024 employees on LinkedIn®
(529)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Server Monitoring software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • New Relic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Real-time Monitoring
    48
    Monitoring
    39
    Insights
    38
    Integrations
    32
    Cons
    Expensive
    34
    Pricing Issues
    29
    Complex Setup
    13
    Learning Curve
    13
    Limited Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • New Relic features and usability ratings that predict user satisfaction
    8.6
    Performance Baseline
    Average: 8.6
    8.8
    Proactive Server Monitoring Software
    Average: 8.7
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    New Relic
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @newrelic
    67,505 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,986 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
New Relic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Real-time Monitoring
48
Monitoring
39
Insights
38
Integrations
32
Cons
Expensive
34
Pricing Issues
29
Complex Setup
13
Learning Curve
13
Limited Features
12
New Relic features and usability ratings that predict user satisfaction
8.6
Performance Baseline
Average: 8.6
8.8
Proactive Server Monitoring Software
Average: 8.7
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Software Scaling
Average: 8.7
Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
67,505 Twitter followers
LinkedIn® Page
www.linkedin.com
2,986 employees on LinkedIn®

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(291)4.7 out of 5
8th Easiest To Use in Server Monitoring software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Checkmk is an IT monitoring platform designed to deliver deep visibility into hybrid infrastructures. It supports monitoring of cloud services (AWS, Azure, GCP), on-premises data centers, virtual mach

    Users
    • IT Engineer
    • Systemadministrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 42% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Checkmk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Monitoring
    49
    Real-time Monitoring
    40
    Monitoring Services
    39
    Flexibility
    37
    Cons
    Learning Curve
    30
    Difficult Learning
    23
    Learning Difficulty
    20
    Complex Configuration
    19
    User Interface Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Checkmk features and usability ratings that predict user satisfaction
    8.3
    Performance Baseline
    Average: 8.6
    8.2
    Proactive Server Monitoring Software
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.7
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Checkmk
    Company Website
    Year Founded
    2007
    HQ Location
    Munich, DE
    Twitter
    @checkmk
    1,773 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Checkmk is an IT monitoring platform designed to deliver deep visibility into hybrid infrastructures. It supports monitoring of cloud services (AWS, Azure, GCP), on-premises data centers, virtual mach

Users
  • IT Engineer
  • Systemadministrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 42% Mid-Market
  • 41% Enterprise
Checkmk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Monitoring
49
Real-time Monitoring
40
Monitoring Services
39
Flexibility
37
Cons
Learning Curve
30
Difficult Learning
23
Learning Difficulty
20
Complex Configuration
19
User Interface Issues
16
Checkmk features and usability ratings that predict user satisfaction
8.3
Performance Baseline
Average: 8.6
8.2
Proactive Server Monitoring Software
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 8.9
7.7
Software Scaling
Average: 8.7
Seller Details
Seller
Checkmk
Company Website
Year Founded
2007
HQ Location
Munich, DE
Twitter
@checkmk
1,773 Twitter followers
LinkedIn® Page
www.linkedin.com
190 employees on LinkedIn®
(159)4.7 out of 5
3rd Easiest To Use in Server Monitoring software
Save to My Lists
Entry Level Price:$1,750 About 50 device...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

    Users
    • System Administrator
    • Network Engineer
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 60% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paessler PRTG Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Monitoring
    21
    Easy Setup
    19
    Alerting System
    18
    Alerting Systems
    18
    Cons
    Expensive
    12
    Pricing Issues
    11
    Slow Performance
    9
    Complex Setup
    7
    Dashboard Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paessler PRTG features and usability ratings that predict user satisfaction
    8.5
    Performance Baseline
    Average: 8.6
    8.5
    Proactive Server Monitoring Software
    Average: 8.7
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Nuremberg, Germany
    LinkedIn® Page
    www.linkedin.com
    377 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

Users
  • System Administrator
  • Network Engineer
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 60% Mid-Market
  • 26% Enterprise
Paessler PRTG Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Monitoring
21
Easy Setup
19
Alerting System
18
Alerting Systems
18
Cons
Expensive
12
Pricing Issues
11
Slow Performance
9
Complex Setup
7
Dashboard Issues
7
Paessler PRTG features and usability ratings that predict user satisfaction
8.5
Performance Baseline
Average: 8.6
8.5
Proactive Server Monitoring Software
Average: 8.7
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.2
Software Scaling
Average: 8.7
Seller Details
Year Founded
1997
HQ Location
Nuremberg, Germany
LinkedIn® Page
www.linkedin.com
377 employees on LinkedIn®
(227)4.6 out of 5
1st Easiest To Use in Server Monitoring software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 49% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    142
    Ease of Use
    121
    Real-time Monitoring
    97
    Flexibility
    65
    Network Monitoring
    62
    Cons
    Learning Curve
    48
    Complex Setup
    33
    Learning Difficulty
    33
    Difficult Learning
    29
    Complex Configuration
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    9.2
    Performance Baseline
    Average: 8.6
    9.3
    Proactive Server Monitoring Software
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 49% Mid-Market
  • 37% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
142
Ease of Use
121
Real-time Monitoring
97
Flexibility
65
Network Monitoring
62
Cons
Learning Curve
48
Complex Setup
33
Learning Difficulty
33
Difficult Learning
29
Complex Configuration
28
Pandora FMS features and usability ratings that predict user satisfaction
9.2
Performance Baseline
Average: 8.6
9.3
Proactive Server Monitoring Software
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.3
Software Scaling
Average: 8.7
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,548 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
(147)4.5 out of 5
8th Easiest To Use in Server Monitoring software
Save to My Lists
Entry Level Price:$345 For 10 devices
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devi

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine OpManager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    65
    Ease of Use
    62
    Real-time Monitoring
    50
    Network Monitoring
    39
    Easy Monitoring
    31
    Cons
    Missing Features
    18
    Lack of Features
    13
    Poor Customer Support
    13
    Device Limitations
    11
    Expensive
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine OpManager features and usability ratings that predict user satisfaction
    8.7
    Performance Baseline
    Average: 8.6
    8.7
    Proactive Server Monitoring Software
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devi

Users
  • IT Manager
  • Network Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Mid-Market
  • 33% Enterprise
ManageEngine OpManager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
65
Ease of Use
62
Real-time Monitoring
50
Network Monitoring
39
Easy Monitoring
31
Cons
Missing Features
18
Lack of Features
13
Poor Customer Support
13
Device Limitations
11
Expensive
11
ManageEngine OpManager features and usability ratings that predict user satisfaction
8.7
Performance Baseline
Average: 8.6
8.7
Proactive Server Monitoring Software
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Software Scaling
Average: 8.7
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,874 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
(115)4.6 out of 5
4th Easiest To Use in Server Monitoring software
Save to My Lists
Entry Level Price:from $39 Tier based pr...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pulseway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    36
    Features
    29
    Intuitive
    20
    Remote Access
    19
    Cons
    Missing Features
    21
    Limited Features
    12
    Needs Improvement
    12
    Feature Issues
    11
    Lacking Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pulseway features and usability ratings that predict user satisfaction
    8.3
    Performance Baseline
    Average: 8.6
    9.1
    Proactive Server Monitoring Software
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Dublin, Ireland
    Twitter
    @pulsewayapp
    6,144 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Pulseway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
36
Features
29
Intuitive
20
Remote Access
19
Cons
Missing Features
21
Limited Features
12
Needs Improvement
12
Feature Issues
11
Lacking Features
11
Pulseway features and usability ratings that predict user satisfaction
8.3
Performance Baseline
Average: 8.6
9.1
Proactive Server Monitoring Software
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.5
Software Scaling
Average: 8.7
Seller Details
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,144 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 58% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Progress WhatsUp Gold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Monitoring
    35
    User Interface
    35
    Easy Setup
    29
    Alert Notifications
    27
    Cons
    Expensive
    17
    Learning Curve
    12
    Limited Customization
    10
    Missing Features
    10
    Configuration Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress WhatsUp Gold features and usability ratings that predict user satisfaction
    8.3
    Performance Baseline
    Average: 8.6
    8.4
    Proactive Server Monitoring Software
    Average: 8.7
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    49,571 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,843 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 58% Mid-Market
  • 27% Enterprise
Progress WhatsUp Gold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Monitoring
35
User Interface
35
Easy Setup
29
Alert Notifications
27
Cons
Expensive
17
Learning Curve
12
Limited Customization
10
Missing Features
10
Configuration Issues
9
Progress WhatsUp Gold features and usability ratings that predict user satisfaction
8.3
Performance Baseline
Average: 8.6
8.4
Proactive Server Monitoring Software
Average: 8.7
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.1
Software Scaling
Average: 8.7
Seller Details
Company Website
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
49,571 Twitter followers
LinkedIn® Page
www.linkedin.com
3,843 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Enterprise
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Applications Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    20
    Monitoring Capabilities
    16
    Ease of Use
    12
    Real-time Monitoring
    12
    Monitoring Ease
    11
    Cons
    Limited Features
    7
    Feature Limitations
    5
    Complexity
    4
    Insufficient Knowledge
    4
    Learning Curve
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Applications Manager features and usability ratings that predict user satisfaction
    8.8
    Performance Baseline
    Average: 8.6
    9.4
    Proactive Server Monitoring Software
    Average: 8.7
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Enterprise
  • 44% Mid-Market
ManageEngine Applications Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
20
Monitoring Capabilities
16
Ease of Use
12
Real-time Monitoring
12
Monitoring Ease
11
Cons
Limited Features
7
Feature Limitations
5
Complexity
4
Insufficient Knowledge
4
Learning Curve
4
ManageEngine Applications Manager features and usability ratings that predict user satisfaction
8.8
Performance Baseline
Average: 8.6
9.4
Proactive Server Monitoring Software
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.0
Software Scaling
Average: 8.7
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,874 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
(421)4.4 out of 5
Optimized for quick response
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Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Monitoring
    70
    Real-time Monitoring
    67
    Monitoring Capabilities
    55
    Customer Support
    41
    Cons
    Expensive
    27
    Missing Features
    24
    User Interface Issues
    24
    Difficult Learning
    21
    Learning Curve
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    7.5
    Performance Baseline
    Average: 8.6
    7.5
    Proactive Server Monitoring Software
    Average: 8.7
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    5.0
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    714,643 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 40% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Monitoring
70
Real-time Monitoring
67
Monitoring Capabilities
55
Customer Support
41
Cons
Expensive
27
Missing Features
24
User Interface Issues
24
Difficult Learning
21
Learning Curve
20
IBM Instana features and usability ratings that predict user satisfaction
7.5
Performance Baseline
Average: 8.6
7.5
Proactive Server Monitoring Software
Average: 8.7
8.5
Has the product been a good partner in doing business?
Average: 8.9
5.0
Software Scaling
Average: 8.7
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
714,643 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
(49)4.6 out of 5
12th Easiest To Use in Server Monitoring software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netdata is a real-time, high-performance, and on-premises observability platform designed to monitor metrics and logs with unparalleled efficiency. It requires zero-configuration to get started and pr

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netdata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Easy Setup
    18
    Monitoring
    15
    Real-time Monitoring
    14
    User Interface
    13
    Cons
    Missing Features
    7
    Insufficient Information
    6
    Alert Issues
    5
    Data Limitations
    5
    Inadequate Monitoring
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netdata features and usability ratings that predict user satisfaction
    9.4
    Performance Baseline
    Average: 8.6
    9.0
    Proactive Server Monitoring Software
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Netdata
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, US
    Twitter
    @netdatahq
    4,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netdata is a real-time, high-performance, and on-premises observability platform designed to monitor metrics and logs with unparalleled efficiency. It requires zero-configuration to get started and pr

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Small-Business
  • 43% Mid-Market
Netdata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Easy Setup
18
Monitoring
15
Real-time Monitoring
14
User Interface
13
Cons
Missing Features
7
Insufficient Information
6
Alert Issues
5
Data Limitations
5
Inadequate Monitoring
5
Netdata features and usability ratings that predict user satisfaction
9.4
Performance Baseline
Average: 8.6
9.0
Proactive Server Monitoring Software
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.0
Software Scaling
Average: 8.7
Seller Details
Seller
Netdata
Company Website
Year Founded
2018
HQ Location
San Francisco, US
Twitter
@netdatahq
4,080 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
(45)4.8 out of 5
5th Easiest To Use in Server Monitoring software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometh

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Last9 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    23
    Integrations
    18
    Log Management
    18
    Monitoring
    18
    Cons
    Learning Curve
    10
    Dashboard Issues
    9
    Difficult Learning
    8
    Learning Difficulty
    8
    Feature Deficiency
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Last9 features and usability ratings that predict user satisfaction
    9.0
    Performance Baseline
    Average: 8.6
    8.7
    Proactive Server Monitoring Software
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Last9
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @last9io
    2,892 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometh

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 33% Small-Business
Last9 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
23
Integrations
18
Log Management
18
Monitoring
18
Cons
Learning Curve
10
Dashboard Issues
9
Difficult Learning
8
Learning Difficulty
8
Feature Deficiency
6
Last9 features and usability ratings that predict user satisfaction
9.0
Performance Baseline
Average: 8.6
8.7
Proactive Server Monitoring Software
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.2
Software Scaling
Average: 8.7
Seller Details
Seller
Last9
Company Website
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@last9io
2,892 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
(189)4.5 out of 5
View top Consulting Services for cPanel
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    cPanel, a flagship brand of WebPros International GmbH, is the industry-leading web hosting control panel software. Since its inception in 1997, cPanel has empowered hosting providers, developers, and

    Users
    • Web Developer
    • Owner
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • cPanel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    User Interface
    15
    Easy Setup
    9
    Configuration Ease
    6
    Compatibility
    3
    Cons
    Expensive
    4
    Outdated Design
    4
    Slow Performance
    3
    Complex Pricing
    2
    Limited Compatibility
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • cPanel features and usability ratings that predict user satisfaction
    8.1
    Performance Baseline
    Average: 8.6
    8.5
    Proactive Server Monitoring Software
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebPros
    Company Website
    Year Founded
    2017
    HQ Location
    Luxembourg, LU
    LinkedIn® Page
    www.linkedin.com
    686 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

cPanel, a flagship brand of WebPros International GmbH, is the industry-leading web hosting control panel software. Since its inception in 1997, cPanel has empowered hosting providers, developers, and

Users
  • Web Developer
  • Owner
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
cPanel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
User Interface
15
Easy Setup
9
Configuration Ease
6
Compatibility
3
Cons
Expensive
4
Outdated Design
4
Slow Performance
3
Complex Pricing
2
Limited Compatibility
2
cPanel features and usability ratings that predict user satisfaction
8.1
Performance Baseline
Average: 8.6
8.5
Proactive Server Monitoring Software
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.3
Software Scaling
Average: 8.7
Seller Details
Seller
WebPros
Company Website
Year Founded
2017
HQ Location
Luxembourg, LU
LinkedIn® Page
www.linkedin.com
686 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ServerAvatar is modern server hosting and management platform and DevOps automation solution that helps developers, agencies, and businesses to deploy, configure, and manage servers and applications a

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ServerAvatar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    7
    User Interface
    5
    Compatibility
    3
    Easy Integrations
    3
    Cons
    Expertise Required
    1
    Not User-Friendly
    1
    Unclear Documentation
    1
    UX Improvement
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ServerAvatar features and usability ratings that predict user satisfaction
    9.5
    Performance Baseline
    Average: 8.6
    9.3
    Proactive Server Monitoring Software
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Surat, Gujarat
    Twitter
    @serveravatar
    183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ServerAvatar is modern server hosting and management platform and DevOps automation solution that helps developers, agencies, and businesses to deploy, configure, and manage servers and applications a

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 100% Small-Business
ServerAvatar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
7
User Interface
5
Compatibility
3
Easy Integrations
3
Cons
Expertise Required
1
Not User-Friendly
1
Unclear Documentation
1
UX Improvement
1
ServerAvatar features and usability ratings that predict user satisfaction
9.5
Performance Baseline
Average: 8.6
9.3
Proactive Server Monitoring Software
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.6
Software Scaling
Average: 8.7
Seller Details
Year Founded
2016
HQ Location
Surat, Gujarat
Twitter
@serveravatar
183 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Monitoring
    57
    Monitoring Performance
    49
    Monitoring Capabilities
    46
    User Interface
    36
    Cons
    Expensive
    32
    Integration Issues
    18
    Learning Curve
    17
    Complex Setup
    15
    Configuration Difficulty
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.5
    Performance Baseline
    Average: 8.6
    8.6
    Proactive Server Monitoring Software
    Average: 8.7
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    7.5
    Software Scaling
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,819 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,801 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Monitoring
57
Monitoring Performance
49
Monitoring Capabilities
46
User Interface
36
Cons
Expensive
32
Integration Issues
18
Learning Curve
17
Complex Setup
15
Configuration Difficulty
14
SolarWinds Observability features and usability ratings that predict user satisfaction
8.5
Performance Baseline
Average: 8.6
8.6
Proactive Server Monitoring Software
Average: 8.7
8.3
Has the product been a good partner in doing business?
Average: 8.9
7.5
Software Scaling
Average: 8.7
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,819 Twitter followers
LinkedIn® Page
www.linkedin.com
2,801 employees on LinkedIn®

Learn More About Server Monitoring Software

What is Server Monitoring Software?

Server monitoring is the process of monitoring and tracking a physical or virtual server performance. Server monitoring software allows a user to continually assess server utilization rates (uptime and downtime) and help identify performance issues. A vital feature is its ability to monitor several server metrics in real time, which include CPU utilization, memory allocation, hardware health, and response time. Tracking server metrics lets the user analyze usage patterns and identify errors, thereby allowing more time for troubleshooting solutions instead of searching for causes. The software allows the user to collect extensive details on hardware health which is not easily available from server operating systems, and view data from a single interface. Server monitoring software has become a staple for many companies as they continue to grow and expand their data center and computing powers across the globe.

Server monitoring software is based on the server operating system that is being used, which includes Windows, Linux, Unix, and other OS deployments. The server monitoring tool is used to analyze the performance of Linux processes or Windows services which permits systems administrators to understand the load on system resources. For Windows monitoring, users will be able to gain several insights on critical Windows performance metrics such as memory, disk usage, and CPU utilization. Under Linux monitoring, users will be able to monitor server metrics such as thread count and load average.

Server monitoring software should be able to alert a user immediately when a fault occurs in order to prevent downtime. In case a fault occurs when the server passes a certain threshold limit, it immediately alerts the user by sending instant notifications via on-screen displays, email, SMS, and Slack alerts. Some server monitoring software also allows users to set up remedial actions (such as shutting down a server or offloading tasks to another server)  to be taken in case of any fault.

What are the Common Features of Server Monitoring Software?

Server monitoring software is a great way to ensure that all servers are running smoothly and that there are no issues that could cause a possible downtime. The following are some core metrics within server monitoring that can help users keep track of their servers’ health:

CPU utilization: This is the key feature that the software must be able to efficiently perform. A server monitoring solution should be able to monitor the load on the CPU. 

Since the CPU is the processing center of the server, any fault or issues in the CPU performance could lead to a slowdown of the server which could eventually crash. In addition, heavy CPU usage will lead to poor memory utilization further decreasing the health of the server.

Disk usage: This feature allows a user to analyze how much disk space is left for usage. It helps to identify what are the applications or processes that are taking up the highest space and provides solutions to prevent complete usage of disk space. It allows the user to make simple and efficient capacity planning decisions.

In addition to disk space, server monitoring software should also be able to track RAM usage. Since the data in RAM is stored only for a short while, it only tracks the data that is being actively used. This inherently allows the software to keep track of system upgrades and cached memory (so the user knows when it’s time to clear cache if there is a system slow down). 

Network monitoring and analysis: Servers are the backbone of the IT environment, which is connected to a large computer network across the globe. To do a manual network check across every single connection point is an impossible task for humans, and that is where the software plays a key role. This feature tests, collects, processes, and builds a database of network statistics that can be used to derive insights and analysis. This would also include monitoring firewalls.

Error rate detection and analysis: Error rate is the number of issues that occur relative to the total error requests. By analyzing the error rate of a server, it provides the user an opportunity to identify possible errors before they occur and prevent any downtime. Although the acceptable standard error rate is less than 1%, it would be ideal to ensure that there are little to no errors.

Bandwidth analysis: Bandwidth is the amount of information that is sent over a certain period of time. For a server that keeps processing data both inwards and outwards, it is a key feature to see which of the applications are taking up the most bandwidth. Taking up more bandwidth would lead to the server slowing down, causing reduced application performance. By being able to track the bandwidth consumed by an application, a user will be able to reduce congestion and bottlenecks and ensure the smooth running of the server.

Bandwidth monitoring can be done via three options—packet sniffing, Simple Network Management Protocol (SNMP), and netflow. SNMP is the ideal solution for simple bandwidth monitoring requirements. SNMP-based server monitoring solution would collect information or transmit and receive values within the network device interfaces. SNMP is a great tool for making capacity planning decisions. For Windows servers, users can also opt for Windows Management Interface (WMI) which is a Microsoft protocol, specifically designed for Microsoft-based network management, servers (such as SQL servers), Azure stacks, virtualized environments, and workstations.

Another additional and interesting feature that bandwidth analysis allows is to ensure that there are no data breaches in the IT system, in which hackers would abuse the network by taking up the bandwidth. A sudden spike or increase in bandwidth usage could help identify perpetrators, and system admins can immediately take the necessary course of action.

Dashboards: Having a customizable dashboard or template as part of a server monitoring solution has become a necessity. There are several templates for server application monitoring platforms for Unix, Linux, and Windows servers. The dashboard provides powerful visualization of data in different, personalized ways. It empowers the user to analyze the data and provide data-driven recommendations and suggestions. Other inclusions consist of a suite of analysis tools and APIs that enable secure integration with other third-party applications. This software also comes with an easy web interface that allows the admin to configure and control the dashboard as per preferences.

Remote access: With working from home becoming the new norm, it has become a key feature for server monitoring software to act as a medium between the user and the server, when the user cannot go physically to the server room. Providing remote access would allow users to fix several problems by taking control of the devices attached to the network, without leaving the comfort of their homes. In addition, several enterprises have thousands of servers installed in data centers at far-off locations, which makes it physically impossible to check each and every server manually. Server monitoring systems allow the concerned team to keep track of all the servers from a single point.

Server availability: Server monitoring software also allows the user to identify which are the servers being severely over or underutilized. This will allow admins to set up a contingency plan in place in case there is a possibility of server failure. For instance, a server monitoring software would be able to track the servers that have low free disk space, if it's in a critical or warning state, if device temperature is too high or too low, fan working is in a critical state, etc., and would ideally offload few workloads to additional servers that are being underutilized. 

Track configuration changes: Some server monitoring systems have additional benefits such as keeping track of any configuration changes such as new plugins, add-ons, removed or replaced components, track upgrades, etc.

What are the Benefits of Server Monitoring Software?

Measures server health: The server monitoring software tracks each metric, from CPU optimization to memory usage, disk allocation, response time, and several others. It ensures that the server is healthy and there are no issues causing a slowdown of the system. Users can keep track of all components from a vantage point.

Promptly identifying server issues: Real-time server monitoring software sends our prompts, alerting the user that there is an issue. This helps the user to be proactive. For numerous businesses that cannot afford downtime which could lead to huge monetary losses, this software helps to keep servers functional at 100% efficiency without any lapses. In addition, this leads to quicker, more effective troubleshooting.

Continuous business operations: By using server monitoring systems, companies are able to run daily functions without any issues by monitoring uptime and downtime. For example, in a situation where a company website does not work properly and faces an outage, the server monitoring software would immediately alert the user and necessary action will be taken. This allows the website to be up and running within no time, thereby preventing the company from losing website traffic.

Providing performance monitoring: Performance statistics allow a user to analyze real-time data along with historical data and pinpoint causes and reasons that could cause a failure of the system.

Seamless integration with other IT software: Server monitoring services are easily integrated with various software such as log analysis software, IT alert system software, IT issue resolution software, and others. Its data is used in collaboration with other tools for developing a solid IT infrastructure ecosystem.  

Recognize security breaches: A sudden spike in data processing or bandwidth consumption could help the user to spot suspicious activity take preemptive actions.

Open-source tools: Open-source tools are software programs or tools that are free for several users to use without requiring a commercial license. Several server monitoring software are open-source tools and therefore, users do not have to face significant costs to procure. Open-source tools are also a good option to look out for since it allows the software to be highly scalable making it future ready. They also come with a series of plugins and add-ons for additional functionality.

Who Uses Server Monitoring Software?

IT teams (administration, development, and support): By using server monitoring tools, the IT team can easily be alerted in case of any errors that arise and can make quick decisions to reduce downtime. The alerts are sent to the system administrator, who then raises them with the concerned system engineers to look into. The system engineers will be able to troubleshoot and solve the application performance and hosting issues, as well as changes in the server’s function. The team can also set performance monitoring benchmarks in order to maintain server efficiency.

Executive team: Data-driven decisions allow business professionals to use verified data towards achieving business goals. By using the data that the server monitoring systems provide (via dashboards or templates, or integrating the software with various other systems), the executive team can proactively derive insights from data visualization. Executive teams can use this information to evaluate risks, analyze efficiencies, and track return on investment (ROI). 

Security management specialists: The team can use the data tracked by the server monitoring services to ensure that all servers are secure and are not compromised. The team would also be able to eliminate any risks even before they occur. In addition, this is extremely helpful when there are multiple servers to be monitored at various locations.

What are the Alternatives to Server Monitoring Software?

Alternatives to server monitoring software can replace this type of software, either partially or completely:

Enterprise monitoring software: Enterprise monitoring software offers a single view approach to keep track of all IT environments within an enterprise, which includes servers, storage, networks, database management, and several others. The data can be accessed via a single dashboard. Since this approach allows complete infrastructure monitoring, various users can benefit from viewing data in a single frame rather than depending on separate server monitoring solutions.

Hardware monitoring software: Hardware monitoring software is used to track the performance of hardware components which include CPU performance, fan speeds that are core components for servers. The software sends alerts to the user in case of any potential problems. The usage of hardware monitoring software allows the user to immediately pinpoint the error source and take necessary actions such as replacement of a faulty part.

Log monitoring software: Log monitoring software scans and monitors log files generated by servers and networks. The software is used to detect unusual patterns in the log files and generate alerts to inform the user.

Challenges with Server Monitoring Software

Server monitoring software solutions can come with their own set of challenges:

Managing an increasing number of servers: Paramount importance is being given to IT infrastructure, driven by the sudden need to work from home and ensure business continuity. Companies are heavily investing in expanding their server infrastructure in order to support high-speed data processing, file transfers, and smooth operations. As the number of servers increases, it becomes difficult for server monitoring software to scale to keep up with the rate of servers being added, and therefore also need to be updated continuously. 

Hardware health and environment issues: There are some issues that can happen beyond the control of the admins such as power outages, UPS failure, temperature and humidity levels in a data center, failure of the cooling system, fan breakdown which are hard to control.

Alert blindness: Alert blindness is a situation that occurs when the users receive several alerts from server monitoring tools that with time, could potentially be ignored due to its repetitiveness. In such a scenario, there is a huge challenge for users to actually identify severe issues that need immediate attention.

To solve this challenge, the ideal solution would be to set threshold notifications for different components. Recheck intervals can also be set in place to ensure that the errors are recurring or a one-time situation. In addition, situations wherein automated responses can be set in place will also help to save a lot of time. For example, if a web server fails and the website freezes, server monitoring tools could be set up automatically to do a force restart, and then check whether the issue is solved. If not, it can then alert the required system administrators to check on what is causing the errors.

Limitation with seeing the bigger picture: System administrators would use the software to answer the question “Is my server working correctly, and if not, what can I do to fix it?”. Although this is the core capability of the software, there is a challenge of not looking at the bigger picture where the data and insight pulled from the monitoring software can factor well into strategic business decisions.

How to Buy Server Monitoring Software

Server monitoring software needs to have one common goal, which is to monitor the server's health and alert the user in case of any errors. There are numerous factors that need to be considered before making the purchase of the software:

Align with business desires and budgets: The primary goal when making a purchase decision to opt for a server monitoring solution is to ensure to pick a software that is well aligned with the buyer’s business desire and budget. For instance, if a buyer has a smaller budget and only requires software to maintain server health they can opt for a free version or a basic offering with minimum features. Conversely, if a buyer requires software that can handle a gamut of operations as well as run large advanced tasks, they can opt for a more sophisticated and feature-rich server monitoring software.

Environment surveys: The buyer needs to scrutinize their company IT systems environment and applications in order to choose the right server monitoring software. This would include whether these servers are on premises or virtual servers  (on the cloud), location of the servers, etc. Buyers that have several servers located physically or virtually would require server monitoring software since it would be extremely difficult to manage each one separately.

Future planning: As companies continue to grow and expand operations, it is necessary that buyers choose software that can support current server requirements and also any future upgrades. It is a good practice to check with the software vendor if the monitoring software can support the buyer in the long term as well. This is extremely important in order to ensure hardware compatibility in the future as well.

Compare the list of server monitoring software: Once the customer has decided that they require server monitoring tools to help keep track of server health and budgets have been set, the next step would be to make a long list of the best server monitoring software that are presently available in the market. Long lists help to eliminate software that does not provide critical functionality, thereby reducing the list to be more compact and precise. Once the list has been narrowed down, the customer can begin to compare different features and offerings of the server monitoring software as per the company needs. Pricing decisions are also taken to ensure that the software selected fits in the IT budget. A highly efficient method of comparing various server monitoring software would be to opt for technology review platforms such as g2.com, that provide unbiased reviews and also provide different perspectives on the benefits or issues with various server monitoring software.

Live demos or trial versions: Once the list has been further narrowed down, customers can then opt to check if the server monitoring software vendors are providing a live demo, or a free trial version (with limited functionality). This is a great way for buyers to ensure that the server monitoring software is the right choice for the customer, and can use the trial versions before finally committing to the purchase decision.

Invest in training: When opting for a new software, it is a good idea to check with the software vendor if they can provide training for the employees that would be using the software on a regular basis. Employees would face a learning curve when handling complex new server monitoring tools, and by providing training it would help the users to get acclimated to the monitoring software quicker.