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IBM Instana Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find IBM Instana to be incredibly user-friendly, simplifying issue analysis and enhancing overall performance monitoring. (93 mentions)
Users highlight the powerful monitoring features of IBM Instana, appreciating its user-friendly dashboards and alert system. (70 mentions)
Users value the robust real-time monitoring of IBM Instana, enhancing their ability to track systems effortlessly. (67 mentions)
Users appreciate the real-time monitoring capabilities of IBM Instana, enhancing their ability to analyze and optimize applications. (55 mentions)
Users appreciate the excellent customer support from IBM Instana, which enhances their overall experience and satisfaction. (41 mentions)
Users appreciate the robust monitoring functionality of IBM Instana, enjoying easy insights across various technologies and teams. (39 mentions)
Users find IBM Instana to be quite expensive, making it a potential barrier despite its advanced features. (27 mentions)
Users note the missing features in IBM Instana, particularly in log capabilities and database performance monitoring. (24 mentions)
Users find the user interface not friendly, making navigation and analysis challenging and sometimes confusing. (24 mentions)
Users find the difficult learning curve of IBM Instana challenging due to its complex features and interface. (21 mentions)
Users find the learning curve steep for IBM Instana, making setup and navigation challenging compared to other software. (20 mentions)

Top Pros or Advantages of IBM Instana

1. Ease of Use
Users find IBM Instana to be incredibly user-friendly, simplifying issue analysis and enhancing overall performance monitoring.
See 93 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Optimized Service Architecture Enabled By IBM Instana Observability"

What do you like about IBM Instana?

It automatically tracks apps and offers distributed tracing across other microservices and components, navigates app performance, and provides real-ti

TS

Tharlada S.

Small-Business (50 or fewer emp.)

5.0/5

"A perfect Monitoring Application"

What do you like about IBM Instana?

Previously I used to check the logs and all in the server which is very hard to analyze and a lengthy but now it is very easy for me to analyze any is

2. Monitoring
Users highlight the powerful monitoring features of IBM Instana, appreciating its user-friendly dashboards and alert system.
See 70 mentions

See Related User Reviews

ABHIGYA T.
AT

ABHIGYA T.

Small-Business (50 or fewer emp.)

4.5/5

"Analysis of infra made easy"

What do you like about IBM Instana?

Easy to use UI and it also made implementation easy. Readily available customer support and I use daily daily it for monitoring purpose.

shefali n.
SN

shefali n.

Enterprise (> 1000 emp.)

5.0/5

"Precise Tool which makes working in a customer project support team heaven"

What do you like about IBM Instana?

The monitoring system is the most equipped one! It has features which are very easy for a layman also to understand. The product is self-sufficient

3. Real-time Monitoring
Users value the robust real-time monitoring of IBM Instana, enhancing their ability to track systems effortlessly.
See 67 mentions

See Related User Reviews

ABHIGYA T.
AT

ABHIGYA T.

Small-Business (50 or fewer emp.)

4.5/5

"Analysis of infra made easy"

What do you like about IBM Instana?

Easy to use UI and it also made implementation easy. Readily available customer support and I use daily daily it for monitoring purpose.

shefali n.
SN

shefali n.

Enterprise (> 1000 emp.)

5.0/5

"Precise Tool which makes working in a customer project support team heaven"

What do you like about IBM Instana?

The monitoring system is the most equipped one! It has features which are very easy for a layman also to understand. The product is self-sufficient

4. Monitoring Capabilities
Users appreciate the real-time monitoring capabilities of IBM Instana, enhancing their ability to analyze and optimize applications.
See 55 mentions

See Related User Reviews

Octavio B.
OB

Octavio B.

Enterprise (> 1000 emp.)

4.5/5

"One of the best APM tools in the market"

What do you like about IBM Instana?

Instana provides an APM tool that fosters teams' capability to observe and analyze distributed applications. Its capabilities provide deep analysis o

Sinchan S.
SS

Sinchan S.

Enterprise (> 1000 emp.)

3.5/5

"Review of IBM Instana"

What do you like about IBM Instana?

Real-time monitoring of cloud resources, discovery and insights of multiple micro services

5. Customer Support
Users appreciate the excellent customer support from IBM Instana, which enhances their overall experience and satisfaction.
See 41 mentions

See Related User Reviews

AT

Ashish T.

Small-Business (50 or fewer emp.)

5.0/5

"IBM Instana useful for monitoring server in monitoring."

What do you like about IBM Instana?

I have liked the thing IBM is providing the quality thing means they never make or feel regret for any customer. I love it because of this reason only

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Instana review"

What do you like about IBM Instana?

Instana is easy to set up and quickly gives clear insights with a simple interface. It's great for debugging, as you can trace calls, check logs, and

6. Monitoring Services
Users appreciate the robust monitoring functionality of IBM Instana, enjoying easy insights across various technologies and teams.
See 39 mentions

See Related User Reviews

BL

Bernhard L.

Mid-Market (51-1000 emp.)

4.0/5

"Awesome insights when learned how to use it properly"

What do you like about IBM Instana?

Instana gives an awesome insight on many different situations around monitoring, alerting and analyzing your applications. It comes easy to set up and

KG

Kartik G.

Mid-Market (51-1000 emp.)

4.0/5

"Good and efficient tracking tool"

What do you like about IBM Instana?

It is quite a handy and powerful system for thorough system monitoring.

Top Cons or Disadvantages of IBM Instana

1. Expensive
Users find IBM Instana to be quite expensive, making it a potential barrier despite its advanced features.
See 27 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Instana observability solution : Smart agent and powerful cloud APM solution"

What do you dislike about IBM Instana?

Not so developped logs capabilities I'm not sure to have found what i was looking for on the tracing side Could be better for Database Performance

Vasuki D.
VD

Vasuki D.

Enterprise (> 1000 emp.)

4.0/5

"IBM Instana Review"

What do you dislike about IBM Instana?

IBM Instana is a bit expensive. It requires a learning curve it requires experience to work on this. Setup can be improved

2. Missing Features
Users note the missing features in IBM Instana, particularly in log capabilities and database performance monitoring.
See 24 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Instana observability solution : Smart agent and powerful cloud APM solution"

What do you dislike about IBM Instana?

Not so developped logs capabilities I'm not sure to have found what i was looking for on the tracing side Could be better for Database Performance

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"{"translation":"Developer perspective"}"

What do you dislike about IBM Instana?

Need to have flexibility for users in building custom metrics Grouping of error messages using pattern matching has to be better Alerting based on cus

3. User Interface Issues
Users find the user interface not friendly, making navigation and analysis challenging and sometimes confusing.
See 24 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Good solution for monitoring performance"

What do you dislike about IBM Instana?

sometimes the user interface is not that friendly to use

Cleto B.
CB

Cleto B.

Enterprise (> 1000 emp.)

3.5/5

"Instana review"

What do you dislike about IBM Instana?

The UI not is very user friendly and to find capabilities required some times.

4. Difficult Learning
Users find the difficult learning curve of IBM Instana challenging due to its complex features and interface.
See 21 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Instana gives the different level of service than other software."

What do you dislike about IBM Instana?

We rarely use it in a day. We have some confusing features in it.And during the integration make it very hard,I think thik is for only one time only.

ED

Erkan D.

Mid-Market (51-1000 emp.)

4.5/5

"Instana Experience"

What do you dislike about IBM Instana?

While I can't find anything to dislike about Instana given its wealth of features, the subscription price is a significant concern as it's currently t

5. Learning Curve
Users find the learning curve steep for IBM Instana, making setup and navigation challenging compared to other software.
See 20 mentions

See Related User Reviews

Sai G.
SG

Sai G.

Mid-Market (51-1000 emp.)

5.0/5

"My Review on Instana"

What do you dislike about IBM Instana?

As a support executive, I find that while IBM Instana offers powerful features, it can be complex for us to set up, and it has some high pricing fo

KM

Kajal M.

Mid-Market (51-1000 emp.)

4.0/5

"Perfect monitoring and user interface"

What do you dislike about IBM Instana?

when open any link to analyse log, then if we do back then it goes to entire back page because of which have to scroll it again till the previous call

IBM Instana Reviews (421)

View 2 Video Reviews
Reviews

IBM Instana Reviews (421)

View 2 Video Reviews
4.4
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Sai G.
SG
Senior System Analyst
Mid-Market (51-1000 emp.)
"My Review on Instana"
What do you like best about IBM Instana?

IBM Instana is playing Key role in my Current project it has Good Ease of use, Ease of Implementation during Monitoring the various websites, It is also supporting to me to give wide range of support for customers while resolving the queries, It also has wide number of features for good ease of integration while doing migration activities and deployments. It is having high frequency of use because of its optimistic features. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

As a support executive, I find that while IBM Instana offers powerful features, it can be complex for us to set up, and it has some high pricing for consumption, its data consumption also make it challenging to focus on critical issues, while deployments or during migration activities it is complex to monitor the websites and nods and solving the issue. Review collected by and hosted on G2.com.

Ashutosh T.
AT
Senior Software Enginner
Mid-Market (51-1000 emp.)
"A streamlined and effective approach to tracking and debugging."
What do you like best about IBM Instana?

One thing I really like about Instana is how quickly you can get insights without a ton of setup. The interface is straightforward, and it’s easy to follow what's going on across different services. For us, it's been really helpful during debugging,you can trace the calls, check the logs, and see where something might be going wrong. I also like how, during load testing, you can actually watch the server handle requests in real time and get a clear view of how many are succeeding or failing. It just makes troubleshooting a lot more efficient. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

There isn’t much to complain about, especially since the high CPU usage issue has improved quite a bit recently. That used to be a challenge during debugging and load testing, but it’s been much better lately. Review collected by and hosted on G2.com.

Vicky K.
VK
Full-stack Developer
Small-Business (50 or fewer emp.)
"Instana is a good monitoring server. We can use it to get the details of the server health."
What do you like best about IBM Instana?

In instana I like the thing that is the UI part that is very good. And the second thing we can check the multiple servers details at once. That is very very good thing. I have seen in that and I have used frequently in a day. We get the excellent customer support from the team and it is very easy to implement to our project. This is the main things I have liked in this. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

The thing I can say that at first we are getting. Issue in using this but once we go through the things it will be very easy to use. So I can't say that any dislike about IBM instana that I can mention here but it is worth it. Be used for your first project. Review collected by and hosted on G2.com.

Roushan K.
RK
System Engineer
Mid-Market (51-1000 emp.)
"Instana! RealTime Insights Done Right"
What do you like best about IBM Instana?

What I like best about IBM Instana is how effortless it makes monitoring complex applications. The automatic discovery of services and dependencies saves a ton of setup time, and I don’t have to manually configure dashboards, it just maps everything out for me. The real-time visibility is also a big win; if something goes wrong, I can quickly trace the root cause without digging through endless logs. It feels very modern compared to traditional APM tools, and the UI makes it easy to navigate even when the environment is huge. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

there’s a lot of data and metrics, and the learning curve is steeper than some lighter monitoring tools. The pricing can also be on the higher side if you’re running it across many services. In some cases, the UI feels a bit busy, and it takes time to tune alerts so they’re meaningful and not just noise. Review collected by and hosted on G2.com.

Gitesh P.
GP
DevOps Engineer
Small-Business (50 or fewer emp.)
"I can setup the ibm instana very quick"
What do you like best about IBM Instana?

Ibm instana setup is quite quick for me when I use this I dnt use that much of manual work to find the services it's easier for me and our sre team also you can also use dashboard in this which also impressed me like it's live of performance I can see all the performance through this Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Honestly when I first visit the ibm instana I am little bit confused i am trying to figure out things I think it's due to the ui which is little confusing for me and I asked my team mates and all DevOps team we found the price could little bit low for little team like ours we can't afford high price sadly we can also discuss and figure out something like in IBM instana thatsome services takes much time to loading that's annoying for us it's cancelled improved for better performance Review collected by and hosted on G2.com.

Abhishek T.
AT
Software Developer
Small-Business (50 or fewer emp.)
"Great for Complex Environments, but Pricey and a Bit Overwhelming"
What do you like best about IBM Instana?

I like how Instana automatically discovers services and dependencies in real time without much manual setup. The one-second granularity metrics and full end-to-end tracing give deep visibility into complex systems which helps in quickly finding bottlenecks and resolving issues. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

The pricing feels high for smaller teams and the UI can be overwhelming at first. Some integrations with less common tools are limited which makes it harder to connect everything smoothly without extra work. Review collected by and hosted on G2.com.

Harsh D.
HD
Software Engineer
Enterprise (> 1000 emp.)
"Powerful Tool"
What do you like best about IBM Instana?

IBM Instana is a potent APM tool designed for contemporary cloud-native systems, particularly Kubernetes microservices. With its strong root cause analysis, 1-second metric granularity, and automatic service discovery, it excels at assisting teams in identifying and resolving problems more quickly. On the other hand, it is not inexpensive, the user interface may initially seem overwhelming, and the alerting system requires some fine-tuning to prevent noise. Consider Instana to be the "Ferrari of monitoring" in general. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I don't like IBM Instana because it can be costly for smaller teams, the user interface is complicated and not very intuitive for beginners, and the setup and documentation occasionally call for additional work or assistance. In contrast to competitors, the agent lacks robust built-in log management and automation features, can be resource-intensive, and occasionally experiences stability problems due to automatic updates. These shortcomings, when coupled with sluggish or erratic support, make it less desirable if you're searching for a portable, all-in-one monitoring solution. Review collected by and hosted on G2.com.

Tanmay M.
TM
HPC Administrator
Mid-Market (51-1000 emp.)
"Journey with IBM instana"
What do you like best about IBM Instana?

I had used the IBM instana, it was great experience and the services and working approach they are using is best and I would like to say, they can explore in technical field like services, torbuleshooting steps etc. Rest part are fantastic. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Hmm, sometimes due to some deep technical issue, service delayed, need to improve. Review collected by and hosted on G2.com.

SP
Lead EV Platform operation
Enterprise (> 1000 emp.)
"Instana Analysis Portal"
What do you like best about IBM Instana?

I use Instana Portal in tata Power for analyse VM logs API logs for EV sector . It is better to understand all logs very clar if anything goes wrong in our prod application , we check the logs in Instana and solve very easily because we know the root cause Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Nothing to dislike. All is working smoothly and fine Review collected by and hosted on G2.com.

Osvaldo P.
OP
Mid-Market (51-1000 emp.)
"Instana"
What do you like best about IBM Instana?

Automated monitoring without manual configuration. Dynamic mapping of dependencies between services. Ready-to-use dashboards. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Accurate alerts powered by machine learning. Support for on-premises, hybrid, and cloud environments Review collected by and hosted on G2.com.

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