Zoho Expense Reviews & Product Details

Zoho Expense offers an incredibly streamlined experience for managing business travel and expense reports. I particularly appreciate its automation features, such as receipt scanning and auto-expense categorization, which save a lot of time and minimize manual errors. The integration with Zoho Books and other accounting tools is seamless, making financial reconciliation much faster and more accurate. The mobile app is user-friendly and allows me to capture and submit expenses on the go. Review collected by and hosted on G2.com.

While Zoho Expense is excellent overall, the reporting dashboard could be more customizable. At times, generating complex reports requires additional steps or manual filters. The initial setup for policy configurations can also take some time, especially for organizations with multiple departments and custom approval hierarchies. Improved onboarding documentation or guided setup would make the experience smoother for new administrators. Review collected by and hosted on G2.com.

I like that I can use Siri on my iPhone to initiate Zoho Expense to track my mileage. This makes mileage tracking for my business travel incredibly easy. Then, when the trip is over, I use Siri to stop tracking and it automatically creates an expense report for my trip. I collect those over a month and submit them for review. EASY!! I also use Siri to record a receipt. No fumbling through buttons or apps. My voice command simply opens the app and allows me to scan my physical receipt. BAM! Easy. It’s so easy to use, and it integrates perfectly with our company’s Zoho Books account.

I love this app. Review collected by and hosted on G2.com.

I haven’t yet encountered anything I dislike about this app. Review collected by and hosted on G2.com.

Zoho Expense is a powerful and user-friendly tool that has streamlined our expense management process. Receipt scanning, automated workflows, and detailed reporting save time while ensuring accuracy and compliance. Seamless integrations and a mobile-friendly design make it an excellent choice for businesses looking to simplify expense tracking. We use this app almost daily. It was an easy implementation process. Review collected by and hosted on G2.com.

Limited scans per day depending on the tier you're using. Review collected by and hosted on G2.com.

We’ve been using Zoho Expense to manage our expense reporting, and it has made the process much more efficient. The receipt scanning feature is particularly helpful, as it automatically captures details and reduces manual data entry.

The customizable approval workflows and policy settings have allowed us to maintain better control and compliance with company guidelines. Integration with our accounting system has been smooth, saving time during reconciliation. From user standpoint, the mobile app is intuitive and makes submitting expenses on the go simple, which has improved employee adoption. Reporting and analytics features also give us clear visibility into spending patterns. We look forward to continue using the app and make a valuable tool for our travel expenditures. Review collected by and hosted on G2.com.

Overall, Zoho Expense app has streamlined our expense management, reduced errors, and saved us valuable time. While there’s always room for minor improvements in user interface speed and report customization, the benefits far outweigh any drawbacks. Review collected by and hosted on G2.com.

“Zoho Expense is an excellent tool that helps us organize and optimize all our expense reports. I love how simple it is to snap a picture of a receipt and let Zoho handle the rest. It saves me valuable time in creating reports while keeping all my receipts neatly organized in one place.” Review collected by and hosted on G2.com.

“The learning curve can be a bit steep and setup may take some time, but overall it’s a fantastic tool.”

“Although configuration takes time and the learning curve is slightly steep, the tool proves to be outstanding.”

“Getting started may require some effort due to the learning curve, but once set up, it’s a truly powerful tool.”

“While setup and learning take a little time, the overall value of the tool is remarkable.” Review collected by and hosted on G2.com.

Zoho Expense's Start to Finish handling of business expenses is second to none. Whether you want to itemize and split an expense across many accounts, or just have a step 1-2-3 approach to Business expense reporting, Zoho Expense is one-and-done.

The Customer Support staff are quick and knowledgable and the ease of integration with our existing Chart of Accounts is exceptional. Review collected by and hosted on G2.com.

I would like to see even greater flexibility on the roporting side. The current customisation is good, but does not allow me to integrate the fields I need to present to our accounting team. Granted, I just may not be aware of how this can be done, so I am open to suggestions. Review collected by and hosted on G2.com.

I love the ease that comes from using the software. The interface is pleasing and easy to use for someone like me who is starting their business from scratch. They make it accessible for you to continue with the progress you are making as a CEO, while also guiding you into the next steps of the setup process for the backstage. So far I have been using it for almost a month and I appreciate how they have structured it for those who are just starting as well as the one's who have been in the business world for decades. Review collected by and hosted on G2.com.

I would have to use it for a longer period before I can speak on it. However, one thing I would suggest is having unlimited scan receipts for newcomers to potentially progress through certain intervals more quickly during setup. However, that might just apply to the version of the product I am using. Review collected by and hosted on G2.com.

What are basically like about zero expenses is that it helps me manage all my expenses very effortlessly. The best feature is the automatic scanning, which saves a lot of time by pulling in all the details that I need. The mobile app is very intuitive. I'm sorry easy to use as well, it's also very great and smooth with other tools and other books. Overall, it's like pretty simple to use as it reduces a lot of hassle. Review collected by and hosted on G2.com.

Even though it's a great tool, there are a few aspects I don't like. For instance, some of the more advanced features are only accessible in the higher-tier plans, which feels quite limiting for smaller teams. The interface is clean, but at times it can feel a bit overwhelming when you're just starting to learn it. I also find that the desktop version runs a little slowly. Overall, it's still a good product, but it could benefit from greater clarity. Review collected by and hosted on G2.com.

There are many apps that allow receipt scanning and submission. I trialed Expensify extensively to see if we could make it work for our team. They have some budgeting options. But it was clearly an afterthought for the overall implementation of the process and it had limited practical benefit in the overall management of the expense process.

With Zoho Expense, it just seems to work how I would expect an app like this to work. From adding expenses easily to receipt itemization, integration with company and personal credit cards, customization of the tax calculations (to calculate the charity tax rebate here in Canada... this would have been a dealbreaker if it didn't work), advances, multiple levels of review and approval, and of course the flexible budgeting options.

We're going to do a trial run to start. But I anticipate our team is going to love using Zoho Expense for expense submissions. Finally they can get away from printed Excel sheets and paper receipts. Review collected by and hosted on G2.com.

The biggest hang up I could find in testing out Zoho Expense is the lack of 'receipt stitching'. We run a food bank out of our church and when we need to buy groceries for our neighbours, the receipt paper can get very, very long. With the built-in receipt capture tool in the app, I would have to take one picture from the top of a ladder to get the whole receipt captured properly. You can capture multiple 'pages'. But because the app doesn't stitch the images together as one afterwards, if there's any attempt to itemize the receipt, you'll have duplicate items listed unless you somehow manage to perfectly capture the next set of receipt lines in each image. Thus, I've resolved we'll have to use something like Microsoft Lens to capture a long document and have the images stitched together. Then you can import that image into Zoho Expense. It should work fine. It's just very unnecessary to have to use a separate app when this could be built-in to Expense. Review collected by and hosted on G2.com.

The software works well and has a clean interface. The auto capture feature functions smoothly, and I also appreciate that the software is very inexpensive. Quick and easy to download the app on my phone so I can use it on the go anytime and easy to create a report to send out. Review collected by and hosted on G2.com.

The process of outputting the data could be made easier. Review collected by and hosted on G2.com.