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Chatfuel Ai

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45 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2015
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Chatfuel

45 reviews

Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons. Features: - Auto-replies to FAQs in comments and direct messages in real time; - Proactive messaging: abandoned cart reminders; re-engage notifications, product updates, etc.; - Ad improvement: algorithmic optimization, personalized reply buttons, tracking tools, etc.; - Sales boost: tracking customer preferences, personalized offers and deals, ability to purchase in a chat, etc. Benefits: - Official partnership with Meta and 100% safe integrations; - Intuitive 'drag-and-drop' and code-free chatbot platform; - The latest generation of ChatGPT built-in; - The fastest support (within 5 min, 24/7); - In-house bot-building team; - Ready-to-use free chatbot templates; - Integrations: Google Sheets, Hubspot, Shopify, Stripe, your CRM, and thousands of other platforms via API; - A/B testing, audience segmentation, and more. Chatfuel helps businesses seamlessly improve customer service, lead generation and qualification, enhance engagement, and drive growth and sales. 7M+ customers, from local brands to market giants like Adidas, Netflix, and VISA, have been using Chatfuel for automating marketing tasks and communication since 2015. Learn more at www.chatfuel.com Need something simpler yet productive? Try Chatfuel Lite — a few-click solution for automating primary communication. Learn more at https://bit.ly/3Ln2JRs

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Chatfuel AI

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Chatfuel Ai Reviews

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Profile Name
Star Rating
31
13
0
0
1
Felix B.
FB
Felix B.
Account Manager @ DataFeedWatch by Cart.com
11/04/2024
Validated Reviewer
Verified Current User
Review source: Organic

I would describe my overall experience as "meh".

I run a very small business that sells used baby strollers and relies on customers placing orders via Facebook Messenger. We set up Chatfuel to automate the initial part of the conversation (what model, what colors, what budget, what time constraints and so on) and it has worked well - it was well worth the $15 we initially paid per month. We set it up once and have only gone in to do small adjustments to the chatflow over the 3 years we've been using it and this step was easy enough.
SAHIL Y.
SY
SAHIL Y.
Expert Education Counselor with Deep Understanding of Universities and Educational Systems Worldwide
07/16/2023
Validated Reviewer
Review source: Organic

Best Chatbot Development Platform

Chatfuel is a straightforward platform that even thode without prior knowledge in chatbot development can use. Its simpe to use , powerful and scalable. Chatfuel has a wide range of features that allow users to complex chatbots.
Laverne S.
LS
Laverne S.
Alchemist at Alchemy of Awakening
04/29/2023
Validated Reviewer
Verified Current User
Review source: Organic

It would not have been possible for my organization to create and launch a bot without Chatfuel

The ease of use. Prompt customer support. Ongoing upgrades. Active community forums. Cloning features. Help and troubleshooting to launch on Messenger platforms. Timely updates on Facebook guidelines affecting bots. Program for eligible nonprofits.

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HQ Location:
San Francisco, CA

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@chatfuel

What is Chatfuel Ai?

Chatfuel AI is a platform designed to enhance customer interactions and automate support through AI-driven chatbots. It enables businesses to create conversational assistants without extensive coding knowledge, helping to streamline customer communication on platforms like Facebook Messenger and Instagram. Chatfuel AI focuses on improving customer engagement, providing quick responses, and handling frequently asked questions efficiently. The platform is tailored for businesses looking to optimize their customer service and marketing operations through the use of intelligent chatbot technology.

Details

Year Founded
2015