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CloudTalk
1,486 reviews
- 1 profiles
- 9 categories
Average star rating
4.4
Serving customers since
2016
CloudTalk Reviews
AG
Alberto G.
Easy Setup and Evolution, but Customer Service Could Be Improved
I love how easy it is to set up CloudTalk, both on the server side and for clients. It is ideal for connecting with external services and managing artificial intelligence agents. Additionally, it solves our infrastructure problems, eliminating the need to make large investments to offer telephony and virtual IVR services. I also value the diagramming and scheduling functions, the ability to handle multiple agents, and its integration with IT service management tools.
SR
Sid R.
My Personal Experience using Cloud Talk for 3 Months
I love the dialar option. It shows the local time to the number I'm calling which helps me estimate the time zone. The quality of calls are also top notch and the additional feature for messaging is very handy.
MV
Mitali V.
Technology Evangelist | GTM Strategist | Certified Cloud Leader | India | EMEAEfficient Cloud-Based Call Solution for Sales Team
What I like best about CloudTalk is its user-friendly interface and reliable call quality. The seamless CRM integrations and detailed analytics make it easier to manage and track customer conversations. It’s also very convenient for remote and growing teams.
About
What is CloudTalk?
Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
Details
Year Founded
2016
Website
www.cloudtalk.ioHunting for software insights?
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