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Everbridge

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951 reviews
  • 11 profiles
  • 16 categories
Average star rating
4.5
#1 in 6 categories
Grid® leader
Serving customers since
2002

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xMatters

675 reviews

xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

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Everbridge 360 (Critical Event Management)

226 reviews

Everbridge Mass Notification with Incident Communications enables organizations to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification solution keeps your contacts informed before, during, and after all events, operational incidents, and emergencies. The solution features robust analytics, GIS capabilities, and flexible contact management for both public and employee alerts. In addition, customers with global contacts can leverage a single access point to notify contacts and manage contact data across multiple distributed data stores — a unique “globally local” approach. 

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Everbridge IT Alerting

22 reviews

Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

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BC in the Cloud

12 reviews

BC in the Cloud is a SaaS tool for building and maintaining an effective business continuity and disaster recovery program. For newer programs, BC in the Cloud offers a turn-key option with pre-built templates and workflows to cover all the components needed, allowing for faster onboarding and quicker implementation. For more established programs, BC in the Cloud offers the flexibility to configure and customize workflows based on any program requirements.

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Everbridge CareConverge

8 reviews

Everbridges CareConverge for Hospitals allows care teams to coordinate multiple clinicians, technicians, and staff across multiple locations and schedules to respond to the needs of patients efficiently and effectively leading to increase response times, quality and patient satisfaction.

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Everbridge SnapComms

6 reviews

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

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Everbridge Community Engagement

1 review

Easy opt-in improves your reach and simplifies sending notifications to visitors about a special event, traffic updates to residents or critical alerts to your employees as they commute to work. When seconds matter, notify visitors, residents and employees over multiple communication paths, including voice, SMS, email and social media.

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E911

1 review

On-premise software application for managing E911 within the enterprise. Dynamically tracks your users as they move throughout your building or campus, ensures their location is up to date in the case of an emergency.

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Everbridge Public Warning

0 reviews

Everbridge Public Warning is a multi-hazard, multi-channel, scalable platform which can be used by disaster management agencies or by private entities to reduce disaster risk by timely dissemination of accurate information.

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Star Rating

675
247
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2
0

Everbridge Reviews

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Profile Name
Star Rating
675
247
27
2
0
ML
MIchael L.
10/14/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive Platform and Outstanding Customer Support

The interface and functionality show that Everbridge understands their users and needs of their customers. The various interfaces for all modules are well-designed and intuitive. Foremost, their customer support is unmatched.
AS
Artur S.
10/12/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

xMatters guides our incident teams

It is wonderful how xMatters manages incident ownership and escalation workflows. We have had cases in the past where alerts were acknowledged but no further action was taken, this improved with the system automatically going through the next person if there is no progress on the alert by the owner. The mobile application also qualifies as a mentioning with regards to its reliable notifications, bypassing through the noise, and enabling the on call team to see urgent alerts even when they are not in front of their computers. I like also very much how simple it is to create complicated communication plans by using the drag and drop interface and not involving a developer.
Verified User in Computer Software
UC
Verified User in Computer Software
10/10/2025
Validated Reviewer
Verified Current User
Review source: Organic

Helpful tool for keeping organisations running during critical times

its real-time threat detection along with emergency alerts. This is a great tool during crisis such as natural disaster, pandemics and security threats. The everbridge university also allows you to upskill and provides various role based learnings.

About

Contact

Phone:
+1.888.366.4911
HQ Location:
Boston, MA

Social

@Everbridge

What is Everbridge?

Everbridge provides software solutions for Critical Event Management (CEM), helping organizations manage operational disruptions and respond to emergencies. Its High Velocity CEM platform uses purpose-built AI, risk intelligence, and automation to support business continuity, public safety, and supply chain resilience.

Details

Year Founded
2002