Consulting

Remote teams don’t work? Here’s the truth: If your team needs constant watching... You’ve hired the wrong people. I've managed a remote team for 3+ years. Here’s what I’ve learned: 1/ The best people don’t need babysitting → They deliver results, not excuses. → Micromanagement kills trust. → Ownership drives real performance. → Accountability beats oversight. 2/ No commute means more growth → Extra hours for learning, not traffic. → Time spent on skills, not sitting still. → Work-life balance fuels productivity. → Efficiency replaces exhaustion. 3/ No office means no politics → Results matter more than appearances. → Ideas win, not egos. → Collaboration over competition. → Culture thrives without drama. Here’s how you can make it work: → Set clear KPIs that actually matter. → Monitor outcomes, not hours. → Document your process with Tango. → Give freedom to work where, when, and how. → Focus on impact—not desk time. Remote success isn’t about location—it’s about results. I started using Tango myself to streamline our workflows, keeping everyone aligned. For our remote team, it’s a game-changer. Why? Less explaining, more doing. ♻️ Repost and follow Justin Bateh, PhD for more.

I have a confession to make. I have been guilty of putting people to sleep during my presentations. Unfortunately, not once, but many times. I could blame it on the complexities of tech topics or the dryness of the subject. I could always console myself by saying that at least it's not as sleep-inducing as financial presentations (sorry, my friends in Finance). Deep down, though, I knew that even the most complicated and dry topics could come alive. As with anything, it's a skill and can be improved upon. Thus, I turned to my friend Christopher Chin, Communication Coach for Tech Professionals, for some much-needed advice. He shared these 5 presentation tips guaranteed to leave a lasting impression: 1/ Speak to Their Needs, Not Your Wants Don’t just say what you like talking about or what your audience wants to hear. Say what your audience needs to hear based on their current priorities and pain points: that sets your presentation up to be maximally engaging 2/ Slides Support, You Lead Slides are not the presentation. You are the presentation. Your slides should support your story and act as visual reinforcement rather than as the main star of the show.  Consider holding off on making slides until you have your story clear. That way, you don’t end up making more slides than you need or making slides more verbose than you need 3/ Start with a Bang, Not a Whisper The beginning of a presentation is one of the most nerve-wracking parts for you as the speaker and one of the most attention-critical parts for your audience. If you don’t nail the beginning, there’s a good chance you lose the majority of people. Consider starting with something that intrigues your audience, surprises them, concerns them, or makes them want to learn more. 4/ Think Conversation, Not Presentation One-way presentations where the speaker just talks “at” the audience lead to dips in attention and poorer reception of the material. Consider integrating interactive elements like polls and Q&A throughout a presentation (rather than just at the very end) to make it feel more like a conversation. 5/ Finish Strong with a Clear CTA We go through all the effort of preparing, creating, and delivering a presentation to cause some change in behavior. End with a powerful call to action that reminds your audience why they were in attendance and what they should do as soon as they leave the room. By integrating these, you won't just present; you'll captivate. Say goodbye to snoozing attendees and hello to a gripped audience. 😴 Repost if you've ever accidentally put someone to sleep with a presentation. We've all been there!

I constantly get recruiter reachouts from big tech companies and top AI startups- even when I’m not actively job hunting or listed as “Open to Work.” That’s because over the years, I’ve consciously put in the effort to build a clear and consistent presence on LinkedIn- one that reflects what I do, what I care about, and the kind of work I want to be known for. And the best part? It’s something anyone can do- with the right strategy and a bit of consistency. If you’re tired of applying to dozens of jobs with no reply, here are 5 powerful LinkedIn upgrades that will make recruiters come to you: 1. Quietly activate “Open to Work” Even if you’re not searching, turning this on boosts your visibility in recruiter filters. → Turn it on under your profile → “Open to” → “Finding a new job” → Choose “Recruiters only” visibility → Specify target titles and locations clearly (e.g., “Machine Learning Engineer – Computer Vision, Remote”) Why it works: Recruiters rely on this filter to find passive yet qualified candidates. 2. Treat your headline like SEO + your elevator pitch Your headline is key real estate- use it to clearly communicate role, expertise, and value. Weak example: “Software Developer at XYZ Company” → Generic and not searchable. Strong example: “ML Engineer | Computer Vision for Autonomous Systems | PyTorch, TensorRT Specialist” → Role: ML Engineer → Niche: computer vision in autonomous systems → Tools: PyTorch, TensorRT This structure reflects best practices from experts who recommend combining role, specialization, technical skills, and context to stand out. 3. Upgrade your visuals to build trust → Use a crisp headshot: natural light, simple background, friendly expression → Add a banner that reinforces your brand: you working, speaking, or a tagline with tools/logos Why it works: Clean visuals increase profile views and instantly project credibility. 4. Rewrite your “About” section as a human story Skip the bullet list, tell a narrative in three parts: → Intro: “I’m an ML engineer specializing in computer vision models for autonomous systems.” → Expertise: “I build end‑to‑end pipelines using PyTorch and TensorRT, optimizing real‑time inference for edge deployment.” → Motivation: “I’m passionate about enabling safer autonomy through efficient vision AI, let’s connect if you’re building in that space.” Why it works: Authentic storytelling creates memorability and emotional resonance . 5. Be the advocate for your work Make your profile act like a portfolio, not just a resume. → Under each role, add 2–4 bullet points with measurable outcomes and tools (e.g., “Reduced inference latency by 35% using INT8 quantization in TensorRT”) → In the Featured section, highlight demos, whitepapers, GitHub repos, or tech talks Give yourself five intentional profile upgrades this week. Then sit back and watch recruiters start reaching you, even in today’s competitive market.

Here’s the proposal template that helped me close over $100 million in enterprise sales: It’s also helped my clients close more than 50% of their deals when they use it. And until now, I’ve never shared it publicly. Most sellers are great at pitching features. But the ones who consistently win big deals? They know how to tell a great story. The truth is, executives don’t buy products - they buy confidence. They buy vision. They buy a story they want to be part of. If you want to sell like a top 1% seller, you need a proposal that doesn’t just inform… it moves people. Here’s how I do it 👇 The Story Mountain Framework for Sales Proposals: 1. Exposition – Introduce the characters and setting. Start with them: → “You’re trying to expand into new markets… to grow revenue… to unify your tech stack…” Set the vision. Make them the hero. 2. Rising Action – Lay out the challenges and obstacles. → “But growth stalled. Competitors moved faster. Customer churn increased.” Quote discovery calls. Surface real pain. Build emotional tension. 3. Climax – Introduce your solution. → “Then you found a better way…” Now show how your solution helps them overcome the exact obstacles you outlined. 4. Falling Action – Ease the tension. → “Here’s our implementation plan. Here’s the ROI. Here’s how others in your industry succeeded.” Give them confidence that this won’t just work—it will work for them. 5. Resolution – End with clarity. → “Here’s our mutual action plan. Let’s get started.” Lock in buy-in, next steps, and forward momentum. This structure has helped me close some of the biggest deals of my career—including an $8-figure enterprise deal at Salesforce where I used this exact approach. I broke it all down in this week’s training—and for the first time ever, I show you the actual proposal I used AND tell you how to access my Killer Proposal Template for free. 👀 Watch the full training here: https://lnkd.in/gPY_cvv5 No more boring product pitches. No more ghosting after the readout. Just proposals that close.

Tactic 2 for influencing stakeholders from Jules Walter: Frame your message from their POV (not yours) It’s more effective to speak their language and demonstrate how your proposal will help them reach their goals, not yours. Stakeholders are focused on their own problems and are more receptive to proposals that address what’s already top of mind for them. A few years ago, when I was leading Monetization at Slack, we began to encounter diminishing returns in our product iterations, and we needed to take a bigger swing to re-ignite revenue growth. To do that, I spearheaded a controversial project to experiment with a new approach to free-to-paid conversion. The CEO, Stewart Butterfield, had strong reservations about the project. I knew from his previous statements that he didn’t want the company to be thinking about ways to extract value from users, but rather ways to create value for them. We had scheduled a review with the CEO and a few of his VPs to discuss the proposal. Since he was intensely user-driven, I framed the entire proposal around the benefits it would have for users (the CEO’s POV) rather than emphasizing the revenue impact of the project (our team’s goal). I started the meeting by anchoring the proposal on user-centric insights that we shared in a deck: - “About 10% of purchases of Slack’s paid version happen from users in their first day on Slack.” - “Paid users find more value and retain better. Yet we make it hard for people to discover that Slack has a paid version that’s more helpful.” - “How do we help new teams experience the full version of Slack from the start?” Once we framed the issue with this user-centric lens, the CEO was more open to our proposal and let us try a couple of experiments in this new direction. This user-centric framing also got the cross-functional team more excited and set an aspirational North Star with clear guardrails, which then enabled various teammates to contribute productively to the project. After we tested two iterations of our monetization experiment, we landed on a version that resulted in a significant increase in revenue for Slack (a 20% increase in teams paying for Slack) and we used what we learned to shift Slack’s monetization strategy into a new, more successful direction. Full set of tactics here: https://lnkd.in/gezP2EDw

I am constantly thinking about how to foster innovation in my product organization. Building teams that are experts at execution is the easy part—when there’s a clear problem, product orgs are great at coming up with smart solutions. But it’s impossible to optimize your way into innovation. You can’t only rely on incremental improvement to keep growing. You need to come up with new problem spaces, rather than just finding better solutions to the same old problems. So, how do we come up with those new spaces? Here are a few things I’m trying at Duolingo: 1. Innovation needs a high-energy environment, and a slow process will kill a great idea. So I always ask myself: Can we remove some of the organizational barriers here? Do managers from seven different teams really need to say yes on every project? Seeking consensus across the company—rather than just keeping everyone informed—can be a major deterrent to innovation. 2. Similarly, beware of defaulting to “following up.” If product meetings are on a weekly cadence, every time you do this, you are allocating seven days to a task that might only need two. We try to avoid this and promote a sense of urgency, which is essential for innovative ideas to turn into successes. 3. Figure out the right incentive. Most product orgs reward team members whose ideas have measurable business impact, which works in most contexts. But once you’ve found product-market fit, it is often easiest to generate impact through smaller wins. So, naturally, if your org tends to only reward impact, you have effectively incentivized constant optimization of existing features instead of innovation. In the short term things will look great, but over time your product becomes stale. I try to show my teams that we value and reward bigger ideas. If someone sticks their neck out on a new concept, we should highlight that—even if it didn’t pan out. Big swings should be celebrated, even if we didn’t win, because there are valuable learnings there. 4. Look for innovative thinkers with a history of zero-to-one feature work. There are lots of amazing product managers out there, but not many focus on new problem domains. If a PM has created something new from scratch and done it well, that’s a good sign. An even better sign: if they show excitement about and gravitate toward that kind of work. If that sounds like you—if you’re a product manager who wants to think big picture and try out big ideas in a fast-paced environment with a stellar mission—we want you on our team. We’re hiring a Director of Product Management: https://lnkd.in/dQnWqmDZ #productthoughts #innovation #productmanagement #zerotoone

Here's a legendary case study from Expedia, that's all about solving $100M+, enterprise-scale projects by framing up a sharp problem statement (and attaching it to an exec priority). Their former Head of CX, Ryan O'Neill, was looking at call center data: - For every 100 customers, 58 contacted support - So support was fielding 20M customer calls/year - They cost $5 each, creating a $100M/year issue - And growing, with more customers booking online So, support leaders were asking: "How do we cut time-to-resolution from 10 to 2 minutes?" To cut cost-per-call from $5, to $1, and create a more efficient call center. → But what if that wasn’t the problem? The actual question to solve for was: **Why was Expedia getting so many calls in the first place?** The challenge is nobody actually owned that problem. (O'Neill gives the full breakdown on this in 'Upstream' by Dan Heath, very good read.) So he took his data to their CEO, Dara, who attached *preventing* customer calls in the first place to his top priority. With a new project team, he looked at what drove call volume: People needing their itinerary. It wasn’t getting through to their email. Which reframed things entirely: (Problem 1)  Slow resolution means high cost-per-call (Approach 1) Faster call resolution reduces costs Versus: (Problem 2)  High call volume from itinerary requests (Approach 2) Cut call volume by making itineraries accessible After reframing the issue and making it visible on the dashboard and in emails, call volume dropped from 58%, to 15%. This is EXACTLY what enterprise sellers do: → Find and frame high-cost, high-priority problems. So, here are two points on this: (1) How to write a sharp problem statement: "Every [ frequency ], at least [ reach ] are experiencing [ pain ], costing [ loss ]. If it’s not addressed by [ timeline ], that means [ consequence ]." Applied to Expedia, this reads like: "Every month, at least 1.67M customers can’t find their itinerary and have to call support, costing $8.35M to resolve these requests. If it’s not addressed by end of year, we’ll see another $500M in lost, repeat purchase revenue from frustrated customers opting out of our loyalty program." (2) "Layering" problems: - 1st Level: “We’re paying $100M per year in support costs.” - 2nd Level: “Angry customers aren’t enrolling in our loyalty program." - 3rd Level: “Customer lifetime value (CLTV) increases with loyalty members making repeat purchases, so now, we’re missing $500M in future revenue.” You could even say sales/marketing spend inflates CAC, spent for more first-time customers to offset lost loyalty revenue. (Which is really throwing off their unit economics.) So Expedia dropping call volumes to 15% of bookings: - Saves almost $75M per year in support costs - Saves an estimated $500M in future revenue That's huge. So a question for you: What % of your deals have a written problem statement? With edits or data from the buying team?

Here’s how I turn one keynote talk into infinite customized talks. It all starts with this: I built my talk modularly. For context: I speak to many different audiences, who have many different needs. Making a new talk for everyone is impossible — but I want to serve every client uniquely. A modular structure fixes that. The intro and outro are the same (and I improvise personalization for each audience). Then the meat of the talk is built on modules. Each module is about 7-12 minutes long. I start each with a big idea, then tell a compelling story to illustrate it, then offer a takeaway and exercise. Over time, I add, refine, and retire modules. I have five active ones now, and maybe 10 that I've retired. When I’m hired to speak, I do an intro call with the client to learn about the audience, their needs, and their interests. Based on that, as well as how much time I have on stage (30 minutes? 45? 60?), I assemble the talk. Maybe I’ll use the intro, plus modules 1, 2, 4, and 5, and then the outro — and no Q&A. Maybe I’ll use the intro, plus modules 2, 3, and 4, and then the outro — and 15 min of Q&A. Or whatever. A talk easily snaps into place. In my notes, I also give myself suggestions of how each module connects to a certain audience need. For example: If they’re going through X, then I can relate that to a point I make in Module 2. As a result, I have one talk that can be used and delivered in infinite ways — giving me more opportunities to work with clients, but with a lot less work. Want to be more strategic about YOUR work? My newsletter can help — subscribe for free at jasonfeifer.com/newsletter (Or want to explore my speaking at your event? Info at jasonfeifer.com/speaking)

In October 2021, we generated 250 sales leads in 2 hours without coding, AI, or sales expertise, and we have never looked back. Here's exactly how we’ve used webinars to generate $3M+ in pipeline since launching our company. A week after launching Chezie's ERG platform in August 2021, we hosted a simple webinar that changed everything. The idea came when we noticed most ERG content online was outdated (think black-and-white websites from 2014; it was dark out there). We saw an opportunity. Here’s our process: 1. Find your topic     Look for LinkedIn conversations in your niche. Use tools like Perplexity to research what people are actively searching for.     2. Get the right host     We reached out to my friend Morgan Matthews (she/her), who was working as a DEI Manager at Peloton at the time. Your host should either have a strong following, work at a notable company, or ideally both.      The more notable your speaker, the easier it is to drive signups.      3. Structure your event     We titled ours "From Intent to Impact: How to Get the Most Out of Your ERGs." Morgan gave a 45-minute presentation and left 15 mins for Q&A.      Keep it simple – a fireside chat format lets your host prepare answers in advance.     4. Capture leads strategically     Have attendees share key info during registration (company size, current solutions, etc.). This helps you qualify leads before the event.     5. Execute and follow up       Some tips for a smooth event:       • Host on Zoom (everyone’s familiar with it by now)   • Pay attention to which participants are most engaged   • Share recordings after via email to warm the inbox   • Focus follow-up on qualified leads      Fast-forward to today: We've hosted 60+ events and turned webinars into our #1 go-to-market channel, even as we've expanded to other strategies. If you have questions about the process, qualifying leads, or anything else around webinars as a GTM motion, comment below; I’m happy to help! 👇🏾

It takes 7 seconds to lose a client's trust. (Sometimes with words that seemed perfectly reasonable.) I've watched smart professionals lose deals they deserved to win. Strong relationships. Perfect fit solutions. Gone in seconds. Because here's what nobody tells you about client conversations: Your words can either open doors or close them. After training 50,000+ client-facing professionals… I've heard every phrase that makes clients pull back. The pushy questions. The tone-deaf assumptions. The pressure that breaks trust instantly. 10 phrases that push clients away: ❌ "Do you have a price range in mind?" ❌ "When can we close this deal?" ❌ "Let me tell you why we're the best." ❌ "Are you ready to buy today?" ❌ "Who else are you talking to?" ❌ "I just wanted to check in.” ❌ "You really need what we offer." ❌ "Let me know if you have any questions." ❌ "This is a limited-time offer." ❌ "Can you introduce me to your boss?" Each one risks sounding like: "I care more about my quota than your success." Now 10 that build partnerships instead: ✅ "What outcomes are most important to you?" ✅ "What would success look like for you?" ✅ "Would it help if I shared how we've helped others?" ✅ "What's your timeline for making progress?" ✅ "What's most important when choosing a partner?" ✅ "I had an idea about your goals. Want to hear it?" ✅ "What challenges are you facing that we might help with?" ✅ "Would it help if we scheduled time to dive deeper?" ✅ "What priorities are driving your timeline?" ✅ "Who else should be part of this conversation?" Notice the pattern? Every better phrase puts the client's agenda first. Not yours. Because when you stop selling and start solving, everything shifts. Clients lean in instead of pulling back. Conversations flow instead of stalling. Trust builds instead of breaking. You don't need a personality transplant. You don't need to become "salesy." You just need to change your questions. Because the truth is: Your next client conversation is either strengthening a partnership or weakening one. Your words decide which. ♻️ Valuable? Repost to help someone in your network. 📌 Follow Mo Bunnell for client-growth strategies that don’t feel like selling. Want the full cheat sheet? Sign up here: https://lnkd.in/e3qRVJRf