Capture intent data, run AI agents, and engage every prospect with personalized outbound using Unify.
View Unify's documentation.
Supported syncing
| Type | Description | Supported Sync Modes | API Reference |
|---|---|---|---|
| Records | Sync data from any source to Unify records | Upsert, Insert | Records docs |
For more information about sync modes, refer to the sync modes docs.
Connect to Unify
Go to the Destinations overview page and click the Add destination button. Select Unify and click Continue. You can then authenticate Hightouch to Unify.
Enter the following fields into Hightouch:
- API key: Generate an API key in Unify by navigating to Settings -> API Keys.
Sync configuration
Once you've set up your Unify destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Unify destination you want to sync to.
Syncing records
Sync data from any source to Unify records. Select an object type to sync those types of records.
Record matching
You can match rows from your model to object records in Unify on any column in your model to the object type's unique field in Unify. Ensure the data types of the model column and Unify field you select match. Refer to the record matching docs for more information.
In Insert mode, Unify automatically generates an identifier for every new record synced, so there is no need to match an existing record.
Field mapping
Hightouch lets you sync object record attributes via field mapping. You can map data from any of your model columns to the object's record attributes. Ensure your model's columns have the same data types as the fields you want to sync to.
Delete behavior
The delete behavior you select dictates what to do when a row no longer appears in your model's query results. You have the following options:
| Behavior | Description |
|---|---|
| Do nothing | Keep the record in Unify with all its synced fields |
| Delete | Delete the synced records from Unify |
Tips and troubleshooting
Common errors
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Live debugger
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Sync alerts
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.