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WO1999031609A1 - Systeme de sondage electronique - Google Patents

Systeme de sondage electronique Download PDF

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Publication number
WO1999031609A1
WO1999031609A1 PCT/EP1998/007271 EP9807271W WO9931609A1 WO 1999031609 A1 WO1999031609 A1 WO 1999031609A1 EP 9807271 W EP9807271 W EP 9807271W WO 9931609 A1 WO9931609 A1 WO 9931609A1
Authority
WO
WIPO (PCT)
Prior art keywords
screen
survey
electronic
objects
question
Prior art date
Application number
PCT/EP1998/007271
Other languages
German (de)
English (en)
Inventor
Roy Von Der Locht
Original Assignee
Software 4 You Gmbh
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Software 4 You Gmbh filed Critical Software 4 You Gmbh
Publication of WO1999031609A1 publication Critical patent/WO1999031609A1/fr

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Classifications

    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B5/00—Electrically-operated educational appliances
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B7/00—Electrically-operated teaching apparatus or devices working with questions and answers
    • G09B7/02—Electrically-operated teaching apparatus or devices working with questions and answers of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student

Definitions

  • the present invention relates to an electronic survey system for carrying out surveys. Furthermore, the invention relates to methods for configuring, using and evaluating an electronic survey system.
  • DE 2714606 AI describes a portable device for interviewing test persons, an electronic insert being inserted into the device depending on the task.
  • the test results are saved on a data carrier, which sometimes makes statistical calculations.
  • WO 89/10598 describes a method for evaluating consumer behavior for the marketing and development of consumer products. Qualitative and quantitative evaluations of various parameters are combined and represented by transformation in a multi-dimensional matrix. The process runs in several steps, with a conventional survey being carried out first. The subsequent evaluation leads to a matrix, which in turn can be represented in a coordinate system.
  • EP 0338936 AI describes a portable electronic device with a microprocessor, an image screen and a keyboard as a terminal of a television network.
  • the microprocessor is programmed in such a way that it enables the user to participate in television programs according to a predetermined time schedule. Answers to questions asked on the screen are entered using the keyboard.
  • the present invention is based on the object of simplifying and improving the abovementioned survey and evaluation methods, so that rapid graphical collection and display of survey data can take place.
  • different groups of respondents should be reachable.
  • the invention provides an electronic questionnaire system which has a program-controlled computer system with a screen and a positioning tool, wherein a reference system and at least one further graphic object are shown on the screen, which can be positioned in the reference system by means of a positioning tool in order to answer a question stored in the questionnaire system answer graphically.
  • An electronic interrogation system has a program-controlled computer system with a screen, a memory and an operating unit (positioning tool). It can be a pure hardware or a hardware / software solution.
  • the program control of the survey system can be configured differently. For example, static or variable queries can be defined. In the latter case, the question can be made dependent on the last answer given by the respondent using "intelligent" program control.
  • Direct input into a graphic screen enables the respondent to give a differentiated, graduated answer to a question that cannot be answered with "yes” or "no".
  • a multi-dimensional coordinate system for example, several aspects influencing the opinion of the respondent can be taken into account when asking the question.
  • Different coordinate systems such as two- and three-dimensional Cartesian coordinate systems, polar coordinate systems and others, can thus be displayed on the screen. The representation of the
  • the results of the survey can also be carried out graphically using the electronic survey system immediately after the survey.
  • the results are preferably entered and displayed on unscaled axes or axis systems.
  • the assignment is then made using the distance measure. Since the results of a respondent can be saved, several entries by different respondents can be made in succession or, in the case of multitasking or network systems, simultaneously.
  • An advantageous development of the electronic questionnaire according to the invention provides that the reference system is a reference point, a straight line, an unscaled L or cross coordinate system or a three-dimensional coordinate system.
  • One-dimensional, two-dimensional or multi-dimensional questions can be represented therein, ie for example a combination question regarding price and reliability.
  • the objects are positioned intuitively, ie purely on an emotional level, and the evaluation is based on findings from survey psychology.
  • a further advantageous embodiment of the invention provides that the objects displayed on the screen are displaceable graphic symbols. These can be so-called “icons”, for example, which represent goods to be classified accordingly or other services to be classified.
  • An advantageous further development of the invention provides that several graphical objects are already arranged on the screen before the survey and thereby form the reference system. This is either a reference point (for an object) or a multi-dimensional coordinate system.
  • a further advantageous embodiment provides that a network terminal or a handheld computer or a laptop computer or a multimedia television or a workstation or a desktop computer is provided as a program-controlled computer system with a screen for carrying out the survey.
  • a survey can be carried out via a network such as the Internet, but direct surveys can also be carried out on site, for example at trade fairs or in pedestrian zones using handheld computers.
  • data carriers with a corresponding electronic questionnaire to owners of a desktop computer, which can then be sent back to the respondent after electronic entry.
  • interactive television can be used to conduct surveys of every television subscriber who has interactive television access.
  • the electronic questionnaire is also suitable for rating in a team (working group).
  • Another advantageous embodiment of the present invention provides that a mouse or a pen or a joystick or a touchpad or a touchscreen or some other pointing device is provided as a positioning tool for positioning the objects.
  • an advantageous development of the present invention provides that the individual survey results can be read into the mass memory of an evaluation computer for evaluation directly or via network or via other electronic storage media. This enables the survey results to be combined simply and quickly.
  • the position of the individual objects is calculated using a coordinate system invisible to the respondent and saved accordingly. This information is queried during the evaluation and is initially used to calculate the distance measure of each individual survey. Only then are the results of the individual surveys merged, ie the distance measurements overlaid.
  • an electronic survey system which can be configured in a first operating mode by selecting a question and a suitable reference system as well as suitable objects and in a second operating mode for the detection and storage of an interactive graphic screen input by a respondent for the purpose of answering the question is. Finally, the automatic evaluation of the survey results is provided in a third operating mode.
  • the electronic survey system has an extremely advantageous multiple function, which enables simple and inexpensive operation even by users who are not technically trained, since the processes in the individual modes are largely automatic.
  • the configuration of the electronic questionnaire advantageously takes place largely automatically on the screen of a computer system or of the survey system itself. It is provided that the "control software / hardware" provides corresponding "tools" for the simple provision of such questions on the screen.
  • existing, appropriately designed graphic objects can be selected and the axes of the coordinate system can be assigned the appropriate weight expressions.
  • an individual questionnaire can be generated in the shortest possible time without major technical knowledge, which can also be modified or edited accordingly by the creator.
  • An advantageous method for carrying out an electronic survey with an electronic survey system has the following steps:
  • the question initially desired can be selected from a menu.
  • the coordinate system belonging to the question and the correspondingly placeable objects are then displayed on the screen.
  • the respondent can now answer the question by placing one or more objects in the coordinate system.
  • the survey results can then be individually saved, evaluated or forwarded to a central computer.
  • Another advantageous method provides for the automatic evaluation of a survey using an electronic survey system, the following procedural steps:
  • FIG. 1 is a flowchart schematically illustrating the configuration of an electronic interrogation system
  • FIG. 2 is a flowchart which schematically shows the entry of question-specific information when configuring the survey system using the example of the axis system;
  • Fig. 1 there is first the choice of whether a new question should be created or an existing question should be processed further. This is followed by the designation or selection of the corresponding question. This is followed by the formulation of the question type or the formulation of the question text.
  • Question-type-specific entries relate, for example, to the appropriate selection and preparation of an axis system. After completing this process, you can decide whether the process should be repeated or whether the corresponding questionnaire should be saved.
  • Fig. 2 shows an example of a question-specific statement when creating the questionnaire.
  • this is the choice of the desired axis system.
  • This can e.g. be an L or cross coordinate system.
  • the axes are labeled and the number of objects to be placed is entered.
  • the objects can then be edited and represented either by an image or simply by a standard symbol.
  • text explanations can be attached to the object.
  • Fig. 3 shows schematically the sequence when processing questions in an axis system.
  • the objects are either selected with a positioning tool and placed in the axis system, or alternatively any object is selected by selection from a selection list or other actions.
  • the positioning can then be carried out on the alternative branch, for example using the arrow keys on the keyboard or a television remote control.
  • the survey result is saved. Now the respondent can choose whether he wants to work on a question or not. To Answering all questions, the entire questionnaire is saved.
  • FIG. 4 shows an example for the placement of several objects in a non-scaled axis system, in which a subjective evaluation is given by the distance measure.
  • a respondent has to assess three products - PC, floppy disk drive and hard disk - from a certain manufacturer with regard to their reliability and their price.
  • the horizontal axis of the coordinate system is labeled "unreliable” on its left edge and “reliable” on its right edge.
  • the vertical axis is labeled "expensive” at its upper end and "cheap” at its lower end.
  • the position of the first element is freely selectable.
  • the positioning of the other two objects is done by distance, comparative. This means that the respondent placed the objects in relation to the first one.
  • the floppy disk drive is then simply compared .
  • the respondent judged that the floppy disk drive of the PC is relatively expensive, but also more reliable. However, the more reliability can be paid with a disproportionately higher price.
  • the hard drive is a whole lot more reliable, but only slightly more expensive.
  • the objects can be placed in the axis system using input media. This can be done via the pen of a PDA, the mouse of a PC, the keyboard of a PC or PDA, the remote control of a device a television or similar device. The object can either be dragged from a starting position to the end position (drag-and-drop) or first selected and then positioned with a click of the mouse or the pen.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Educational Administration (AREA)
  • Educational Technology (AREA)
  • General Physics & Mathematics (AREA)
  • User Interface Of Digital Computer (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'invention concerne un système de sondage électronique comportant un ordinateur commandé par programme et pourvu d'un écran, ainsi qu'un outil de positionnement. Sur l'écran sont représentés un système de référence et au moins un autre objet graphique positionnable dans le système de référence au moyen de l'outil de positionnement, pour répondre graphiquement à une question posée mémorisée dans le système de sondage.
PCT/EP1998/007271 1997-12-13 1998-11-13 Systeme de sondage electronique WO1999031609A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE19755435.0 1997-12-13
DE1997155435 DE19755435A1 (de) 1997-12-13 1997-12-13 Elektronisches Befragungssystem

Publications (1)

Publication Number Publication Date
WO1999031609A1 true WO1999031609A1 (fr) 1999-06-24

Family

ID=7851787

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/EP1998/007271 WO1999031609A1 (fr) 1997-12-13 1998-11-13 Systeme de sondage electronique

Country Status (2)

Country Link
DE (2) DE19758503A1 (fr)
WO (1) WO1999031609A1 (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10064315A1 (de) * 2000-12-22 2002-07-18 Martin Sinzger Verfahren zur Erfassung und/oder Auswertung von benutzerspezifischen Datensätzen und computergesteuerte Einrichtung zur Durchführung des Verfahrens
WO2010146178A1 (fr) 2009-06-18 2010-12-23 Iris-Gmbh Infrared & Intelligent Sensors Système d'interrogation et procédé permettant la mise en oeuvre d'un système d'interrogation

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102007044909A1 (de) 2007-09-19 2009-04-02 Media Control Gmbh & Co. Kg Kundenbefragungssystem
DE102014111773A1 (de) 2013-12-19 2015-06-25 Oliver Lauter System zur Ermittlung der Kundenzufriedenheit

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2647239A1 (fr) * 1989-05-22 1990-11-23 Bull Sa Procede de generation d'interfaces pour applications-utilisateurs visualisables sur l'ecran d'un systeme informatique et dispositif pour mettre en oeuvre ledit procede
US5278751A (en) * 1991-08-30 1994-01-11 International Business Machines Corporation Dynamic manufacturing process control
WO1996008779A1 (fr) * 1994-09-14 1996-03-21 Dolphin Software Pty. Ltd. Procede et appareil de preparation d'un document de base de donnees au niveau d'un poste de traitement local et chargement de donnees en provenance de sources eloignees dans ledit document
EP0703540A2 (fr) * 1994-09-26 1996-03-27 Sun Microsystems, Inc. Outil de sondage pour courrier électronique
WO1999007144A1 (fr) * 1997-07-31 1999-02-11 Enviro Ec Ag Procede pour recueillir avec precision des donnes d'enquete de marche

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2647239A1 (fr) * 1989-05-22 1990-11-23 Bull Sa Procede de generation d'interfaces pour applications-utilisateurs visualisables sur l'ecran d'un systeme informatique et dispositif pour mettre en oeuvre ledit procede
US5278751A (en) * 1991-08-30 1994-01-11 International Business Machines Corporation Dynamic manufacturing process control
WO1996008779A1 (fr) * 1994-09-14 1996-03-21 Dolphin Software Pty. Ltd. Procede et appareil de preparation d'un document de base de donnees au niveau d'un poste de traitement local et chargement de donnees en provenance de sources eloignees dans ledit document
EP0703540A2 (fr) * 1994-09-26 1996-03-27 Sun Microsystems, Inc. Outil de sondage pour courrier électronique
WO1999007144A1 (fr) * 1997-07-31 1999-02-11 Enviro Ec Ag Procede pour recueillir avec precision des donnes d'enquete de marche

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
"GRAPHICAL CATEGORIZED FORM OF QUESTIONNAIRE", RESEARCH DISCLOSURE, vol. 1, no. 305, 1 September 1989 (1989-09-01), pages 651, XP000070586 *
BAEHRING T U ET AL: "Using the World Wide Web--a new approach to risk identification of diabetes mellitus", INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS, vol. 46, no. 1, 1 August 1997 (1997-08-01), pages 31-39, XP004085528 *

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10064315A1 (de) * 2000-12-22 2002-07-18 Martin Sinzger Verfahren zur Erfassung und/oder Auswertung von benutzerspezifischen Datensätzen und computergesteuerte Einrichtung zur Durchführung des Verfahrens
WO2010146178A1 (fr) 2009-06-18 2010-12-23 Iris-Gmbh Infrared & Intelligent Sensors Système d'interrogation et procédé permettant la mise en oeuvre d'un système d'interrogation
DE102009027027A1 (de) 2009-06-18 2010-12-30 Iris-Gmbh Infrared & Intelligent Sensors Befragungssystem und Betriebsverfahren für ein Befragungssystem

Also Published As

Publication number Publication date
DE19755435A1 (de) 1999-06-17
DE19758503A1 (de) 1999-08-12

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