Open Source Customer Service Software - Page 4
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Customer Service Software
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Enterprise-Grade Monitoring - Zero CompromisesManaging a large, distributed IT environment demands more than basic monitoring. PRTG provides a unified view of your entire infrastructure - across sites, clouds, and hybrid setups. Advanced analytics, customizable dashboards, and granular access controls empower your team to detect issues early and respond fast. Automate reporting, ensure compliance, and scale effortlessly as your network grows. With PRTG, you get reliability, flexibility, and the insights you need to keep your business running at peak performance.
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Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard.Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity.
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PHP Ticket System
A refreshing and simple to use trouble ticket system project...
PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node Ticket System", please visit the GitHub page here: https://github.com/node-ticket-sytem/node-ticket-system. -
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PINBAL
Plataforma d'Interoperabilitat de les Balears
== MOGUT A GITHUB: https://github.com/GovernIB/pinbal == La Plataforma d'Interoperabilitat de les Illes Balears (PINBAL) és una solució tecnològica desenvolupada pel Govern de les Illes Balears que fa possible la interoperabilitat entre les administracions balears i la resta de l'Estat. PINBAL permet realitzar consultes (ja sigui a través d'una aplicació web o mitjançant serveis web) al serveis disponibles a través de la Plataforma d'Intermediació de l'Estat i als serveis propis definits en l'àmbit de la Comunitat Autònoma de les Illes Balears. -
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Park Auto
Park Auto is an application software fleet management.
This is a fleet management program developed according to market requirements. Warns upon the expiration of revisions, contracts, and insurance. It provides a clear, global and real-time view of the processes required to carry out the transport activity. This program generates email alerts when it expires: vignette, vehicle inspection, vehicle insurance, casco insurance, medical kit, extinguisher, car warranty, leasing contract. The data is recorded in the cloud on a PostgreSql server and generates alerts to meet the conditions without having to start the application. With an email address and a password, you can manage your data from anywhere and add users with specific rights. -
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PigTerm
Remote control your linux console encrypted trough Jabber chat service
With PigTerm you can chat with your Linux terminal. PigTerm connects you to your/your friends/your office Linux computer's terminal trough Jabber messaging (XMPP Protocol services like Gtalk). So that you do not need ssh access to do this. Think of pigterm as a Remote Assistant for Linux Console. This is useful specially when your remote computer do not have a valid IP address. The software uses QXMPP opensource library (http://code.google.com/p/qxmpp/). The complete code of this library is imported into source tree so that you do not need to compile and install that first. All communication is encrypted using QCA Library. The software does not involve with export control regulations as in QCA (http://delta.affinix.co/docs/qca/) Site they wrote: Functionality is supplied via plugins. ... . Also, by pushing crypto functionality into plugins, your application is free of legal issues, such as export regulations. -
FusionAuth: Authentication and User Management SoftwareFusionAuth adds login, registration, SSO, MFA, and a bazillion other features to your app in days - not months.
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QueLang
QueLang is a designing tool to use for Questionnaire Design.
This is the first implementation of QueLang. QueLang is a language I designed for Questionnaire Design and Implementation. This software can compile your code (written in .ql text files) into a special .qlc format (a kind of database). Then it can read those .qlc files to open them in viewer and export them to PDF format. It can be also used for exam and test designing! Tested on: -Linux Ubuntu 12.04 -Windows 7 64-bit QueLang can run by double clicking the .jar (or .exe) file. NOW INSTALLATION (or compilation) IS NEEDED! QueLang Survey Manager can concentrate Results of answered Questionnaires in a single database for mass statistical processing. Includes: -full documentation -GUI Interface -CLI Interface -Survey Manager TODO: - Write a decent parser (I have to study for that) - Add some more macros - Answer images (instead of text only) -You can always tell me what you want me implement, and I will include it (if possible) in the next update! -
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ROSInt
Helpful list for first level telephone support (egroupware app)
This is a project I started 2008, I had new first level supporter at my phone number. Because I didn't have enough time to introduce them how to react to all calls, I wrote this small program as an egroupware app. Please read the including file read.me for help on installing (the automatic installation doesn't work yet). Maybe someone finds this egroupware app interesting! -
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SAT2
Sistema para assistências técnicas
Sistema básico para a gestão de OS (ordem de serviços), orçamentos e acompanhamento dos serviços executados pelos técnicos. -
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A web-based system which allow different users to get help from here. When system support received any requests, the system will schedule requests automatically based on different criteria and requirements.
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Achieve comprehensive service management processes for incident, problem, change, configuration, availability, release, contract, catalog-based requests and service level management.
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Monitoring, Securing, Optimizing 3rd party scriptsc/side is crawling many sites to get ahead of new attacks. c/side is the only fully autonomous detection tool for assessing 3rd party scripts. We do not rely purely on threat feed intel or easy to circumvent detections. We also use historical context and AI to review the payload and behavior of scripts.
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This system is designed to allow react quickly in resolving the required and applications they receive from their clients, reducing costs and increasing customer satisfaction.
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SistemaCams
Software de Videovigilância Free
O SistemaCams é um software de videovigilância gratuito, que incorpora o sistema de detecção de movimentos da livraria Aforge.net. Este software aceita mais do que uma webcam ligada em simultâneo e com uma vasta gama de opções completamente gratuitas. -
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Using Emarketer Users can create/send emails, SMS to promote their business.Provides facility to send sms/email on the given date/time automatically with delivery reports + detection of bounced sms. It harvest emails/mobile# from given website URL.
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Ticket
Приложение для отправки заявок в СТП
Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587. Пароль для доступа к настройкам: yfcnhjqrb -
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Universal Message Buffer (UMB) is a solution which provide an abstract server layer for the buffering messages process.
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Wifi Survey
Poll Your Audience with this HTML Survey Generator for Wifi/LAN
This app generates an HTML form, based on your specification (any number of check, radio, and text entry items), and starts a server to receive survey responses from the audience (they all connect to the LAN server using phones or any other Wifi Internet device). The survey responses are all saved to a file of your choice, and an included demo report displays all submitted entries, plus a total list of all check items and radio selections. Then it presents a bar chart displaying the survey's check and radio results. -
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Work Order System
Web base work order entry and management
A web based (PHP) work order management system that allows for entry and management of all clients, client assets, and client work orders. -
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YARDManager
Yet another Remote Desktop Manager for Windows
Full compliant Remote Desktop Manager for Windows Systems - permits to connect to remote desktops using Windows Termina Services - it supports secure connection throught smartcards. It is based on microsoft Remote Desktop ActiveX. -
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This project goal is maximize Supply Chain Management effective. so, we will build the system. This manage to resaler using result of forecasting demand. ※resaler in first connection with consumer.
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imaticus is an open source service desk - it includes incident and request management, and is web based
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ossITSM is a full function ITSM(IT Service Management) system. References ITIL, etc. Includes 5 big parts: Service Strategy, Service Design, Service Transaction and Service Operation.Continue Service Management.Also CMDB and Monitoring System.
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phi-oesd (Open Enterprise Service Delivery) provide an complete framework to manage a huge and complex infrastructure. phi-oesd cover the technique, process and organization based on Open Standard, Open Source, templates and best practices.
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rTicket is a ruby on rails application written for use by IT guys in small companies rather than developers (bug trackers). It is designed to be simple and efficient to use/manage by using smart defaults and to be accessed via mobile devices.