Audience
Customer communication solution for companies
About Gnatta
But it could definitely be better. Ours is an industry that never stops changing; the goalposts keep moving. But, as a customer communication platform, we see it as our job to do the keeping up. That way, you get to focus on doing your job. New channels for customer service emerge every year and keeping up means constantly acquiring new software, training new teams, and adapting to new processes. You need a platform that will integrate with those channels and systems. Imagine a solution where each new channel slots in seamlessly with its predecessors. Customers expect conversations to be faster, more helpful and more informed than ever before. And it won’t stop here; the bar will keep moving with each retailer that meets and exceeds those expectations. Time-saving features, integrations, and automation are key to making sure you’re always as efficient as you can be.
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Pricing
Starting Price:
$150 per user per month
Integrations
No integrations listed.
Company Information
Gnatta
Founded: 2014
United Kingdom
www.gnatta.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Gnatta Product Features
Customer Service
Alerts / Escalation
Knowledge Base
Performance Metrics
Appointment Management
Call Center Management
Email Management
Live Chat
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management