Audience
Businesses searching for a solution to improve their services and marketing operations
About Thunderhead ONE Engagement Hub
ONE is a unifying layer of technology that learns, understands and orchestrates customer conversations and journeys across all interactions and organizational silos. ONE can listen to customer activity across every channel and touchpoint – whether digital, call center or in-store – to build a truly omnichannel view of behavior. Customer-led journeys are the key to delivering personalized experiences and lasting customer engagement. ONE unifies customer journeys across all touchpoints and channels, harnessing intent to drive value with every interaction. Elegant, real-time visualizations provide an instant, unified view of customer journeys. Listening across every customer touchpoint, ONE’s AI-powered analytics provides deep, relevant and timely insights. This allows you to listen more carefully (and understand more clearly) to make better-informed decisions. ONE is built from the ground up as a unifying layer to connect your disparate systems and silos with ease.
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Integrations
No integrations listed.
Company Information
Thunderhead
United Kingdom
www.thunderhead.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Online
Thunderhead ONE Engagement Hub Frequently Asked Questions
Thunderhead ONE Engagement Hub Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content