- Birdeye is a platform that consolidates user reviews from various platforms and provides AI-powered response options.
- Reviewers like the convenience of having all reviews in one place, the ability to respond directly on the platform, and the AI suggestions for responses, which save time and make reputation management easier.
- Reviewers noted some difficulties in setting up specific dashboard views, occasional issues with connecting social media platforms, and a desire for more functionality in the approval process within the Review AI dashboard.