- Jotform AI agents are tools embedded on websites to interact with customers, direct them to resources, and answer inquiries when the site owner is unavailable.
- Users like the ease of setup, the ability to direct customers to specific resources, and the 24/7 availability of the AI agents, which prevents potential loss of leads.
- Users mentioned challenges in initially feeding the AI agents the necessary information for accurate responses, suggesting a need for more detailed initial setup guidance.