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Best Online Community Management Software for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Community Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Online Community Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Online Community Management category.

In addition to qualifying for inclusion in the Online Community Management Software category, to qualify for inclusion in the Small Business Online Community Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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28 Listings in Small Business Online Community Management Available

(551)4.6 out of 5
5th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Starting at $33.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The most popular all-in-one community platform for creators and entrepreneurs. Nearly $500M in creator earnings on Mighty. With Mighty, you can bring your courses, memberships, and offers together

    Users
    • Founder
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Professional Training & Coaching
    Market Segment
    • 93% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mighty Networks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    87
    Customer Support
    73
    Features
    59
    User Interaction
    45
    Customization
    42
    Cons
    Missing Features
    37
    Difficult Setup
    23
    Expensive
    23
    Limited Customization
    22
    Poor Interface Design
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mighty Networks features and usability ratings that predict user satisfaction
    8.1
    Qualitative Solutions
    Average: 8.3
    7.9
    All-in-one Dashboard
    Average: 8.3
    8.0
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @MightyNetworks
    39,114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    153 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The most popular all-in-one community platform for creators and entrepreneurs. Nearly $500M in creator earnings on Mighty. With Mighty, you can bring your courses, memberships, and offers together

Users
  • Founder
  • Owner
Industries
  • Health, Wellness and Fitness
  • Professional Training & Coaching
Market Segment
  • 93% Small-Business
  • 6% Mid-Market
Mighty Networks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
87
Customer Support
73
Features
59
User Interaction
45
Customization
42
Cons
Missing Features
37
Difficult Setup
23
Expensive
23
Limited Customization
22
Poor Interface Design
22
Mighty Networks features and usability ratings that predict user satisfaction
8.1
Qualitative Solutions
Average: 8.3
7.9
All-in-one Dashboard
Average: 8.3
8.0
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@MightyNetworks
39,114 Twitter followers
LinkedIn® Page
www.linkedin.com
153 employees on LinkedIn®
(217)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. CIrcle customers range fro

    Users
    • CEO
    • Founder
    Industries
    • Health, Wellness and Fitness
    • Professional Training & Coaching
    Market Segment
    • 88% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Circle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Features
    65
    User Interaction
    44
    Customer Support
    42
    Experience
    35
    Cons
    Missing Features
    28
    Expensive
    20
    Limited Customization
    18
    Limited Features
    15
    Poor Customer Support
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Circle features and usability ratings that predict user satisfaction
    8.0
    Qualitative Solutions
    Average: 8.3
    8.0
    All-in-one Dashboard
    Average: 8.3
    8.0
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Circle.so
    Company Website
    Year Founded
    2019
    HQ Location
    New York, US
    Twitter
    @circleapp
    14,422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    296 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. CIrcle customers range fro

Users
  • CEO
  • Founder
Industries
  • Health, Wellness and Fitness
  • Professional Training & Coaching
Market Segment
  • 88% Small-Business
  • 9% Mid-Market
Circle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Features
65
User Interaction
44
Customer Support
42
Experience
35
Cons
Missing Features
28
Expensive
20
Limited Customization
18
Limited Features
15
Poor Customer Support
14
Circle features and usability ratings that predict user satisfaction
8.0
Qualitative Solutions
Average: 8.3
8.0
All-in-one Dashboard
Average: 8.3
8.0
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Circle.so
Company Website
Year Founded
2019
HQ Location
New York, US
Twitter
@circleapp
14,422 Twitter followers
LinkedIn® Page
www.linkedin.com
296 employees on LinkedIn®

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(131)4.5 out of 5
6th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Events Services
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Glue Up is a platform that provides a database for attendees and email list contacts, allowing for reporting and online event registration.
    • Reviewers appreciate Glue Up's all-in-one functionality, which includes event registration, email marketing, membership management, payments, and CRM, saving them countless hours previously spent on manual data tracking.
    • Reviewers noted that Glue Up can be overwhelming for new users, requires time for proper onboarding and implementation, and has occasional stability issues and design limitations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Glue Up Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Event Management
    16
    Features
    14
    Customer Support
    13
    Helpful
    13
    Cons
    Missing Features
    6
    Learning Curve
    4
    Data Duplication
    3
    Difficult Learning Process
    3
    Event Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Glue Up features and usability ratings that predict user satisfaction
    8.3
    Qualitative Solutions
    Average: 8.3
    8.8
    All-in-one Dashboard
    Average: 8.3
    8.2
    Customer Engagement
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Glue Up
    Year Founded
    2013
    HQ Location
    Tysons, VA
    Twitter
    @Glue_Up
    878 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Events Services
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Glue Up is a platform that provides a database for attendees and email list contacts, allowing for reporting and online event registration.
  • Reviewers appreciate Glue Up's all-in-one functionality, which includes event registration, email marketing, membership management, payments, and CRM, saving them countless hours previously spent on manual data tracking.
  • Reviewers noted that Glue Up can be overwhelming for new users, requires time for proper onboarding and implementation, and has occasional stability issues and design limitations.
Glue Up Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Event Management
16
Features
14
Customer Support
13
Helpful
13
Cons
Missing Features
6
Learning Curve
4
Data Duplication
3
Difficult Learning Process
3
Event Management
3
Glue Up features and usability ratings that predict user satisfaction
8.3
Qualitative Solutions
Average: 8.3
8.8
All-in-one Dashboard
Average: 8.3
8.2
Customer Engagement
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Glue Up
Year Founded
2013
HQ Location
Tysons, VA
Twitter
@Glue_Up
878 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
(117)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bettermode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Easy Setup
    17
    Features
    17
    Customer Support
    16
    Customization Options
    15
    Cons
    Missing Features
    12
    Limited Features
    6
    Limited Functionality
    5
    Access Limitations
    4
    Lack of Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bettermode features and usability ratings that predict user satisfaction
    8.6
    Qualitative Solutions
    Average: 8.3
    8.4
    All-in-one Dashboard
    Average: 8.3
    8.8
    Customer Engagement
    Average: 8.4
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, Ontario
    Twitter
    @BettermodeHQ
    6,187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 26% Mid-Market
Bettermode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Easy Setup
17
Features
17
Customer Support
16
Customization Options
15
Cons
Missing Features
12
Limited Features
6
Limited Functionality
5
Access Limitations
4
Lack of Features
4
Bettermode features and usability ratings that predict user satisfaction
8.6
Qualitative Solutions
Average: 8.3
8.4
All-in-one Dashboard
Average: 8.3
8.8
Customer Engagement
Average: 8.4
9.5
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2018
HQ Location
Toronto, Ontario
Twitter
@BettermodeHQ
6,187 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

    Users
    • Executive Director
    • Graphics Designer
    Industries
    • Non-Profit Organization Management
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Webex Events & Webinars is a platform that allows hosts to manage large scale events, offering features like Q&A, polling, and seamless large-scale attendee management.
    • Users frequently mention the platform's ease of use, robust features, and reliable performance, with many praising its interactive features like Q&A and polls, as well as the support from the customer service team.
    • Users experienced issues with the interface feeling cluttered during large events, difficulty in deleting participants from the system, and a lack of design flexibility for event branding.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Events & Webinars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Event Management
    27
    Customer Support
    25
    Features
    22
    Attendee Engagement
    21
    Cons
    Limited Customization
    14
    Limited Features
    12
    Design Limitations
    10
    Event Management
    10
    Missing Features
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Events & Webinars features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.3
    9.0
    All-in-one Dashboard
    Average: 8.3
    9.0
    Customer Engagement
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    730,432 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

Users
  • Executive Director
  • Graphics Designer
Industries
  • Non-Profit Organization Management
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Webex Events & Webinars is a platform that allows hosts to manage large scale events, offering features like Q&A, polling, and seamless large-scale attendee management.
  • Users frequently mention the platform's ease of use, robust features, and reliable performance, with many praising its interactive features like Q&A and polls, as well as the support from the customer service team.
  • Users experienced issues with the interface feeling cluttered during large events, difficulty in deleting participants from the system, and a lack of design flexibility for event branding.
Webex Events & Webinars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Event Management
27
Customer Support
25
Features
22
Attendee Engagement
21
Cons
Limited Customization
14
Limited Features
12
Design Limitations
10
Event Management
10
Missing Features
10
Webex Events & Webinars features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.3
9.0
All-in-one Dashboard
Average: 8.3
9.0
Customer Engagement
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
730,432 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
(249)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Communities is a modern community destination that brings customers, teams, and resources together in one centralized, branded location, empowering self-service, scaling customer en

    Users
    • Community Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Customer Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    23
    Features
    17
    Integrations
    14
    User Interaction
    14
    Cons
    Missing Features
    14
    Limited Customization
    9
    Poor Interface Design
    7
    Event Management
    5
    Inadequate Analytics
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Customer Communities features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.3
    8.2
    All-in-one Dashboard
    Average: 8.3
    8.1
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,091 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Communities is a modern community destination that brings customers, teams, and resources together in one centralized, branded location, empowering self-service, scaling customer en

Users
  • Community Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 24% Enterprise
Gainsight Customer Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
23
Features
17
Integrations
14
User Interaction
14
Cons
Missing Features
14
Limited Customization
9
Poor Interface Design
7
Event Management
5
Inadequate Analytics
4
Gainsight Customer Communities features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.3
8.2
All-in-one Dashboard
Average: 8.3
8.1
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,253 Twitter followers
LinkedIn® Page
www.linkedin.com
1,091 employees on LinkedIn®
(108)4.8 out of 5
3rd Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bevy.com is a complete AI-driven community platform unifying events, discussions and data. Bevy incorporates a variety of tools to plan, promote, and execute virtual and in-person events and is a flex

    Users
    • Founder
    • Chapter Director
    Industries
    • Events Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bevy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Event Management
    20
    Community Engagement
    14
    Features
    10
    Helpful
    9
    Cons
    Missing Features
    6
    Limited Features
    4
    Email Limitations
    3
    Limited Customization
    3
    Participant Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bevy features and usability ratings that predict user satisfaction
    8.3
    Qualitative Solutions
    Average: 8.3
    5.8
    All-in-one Dashboard
    Average: 8.3
    7.8
    Customer Engagement
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @bevyhq
    3,685 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bevy.com is a complete AI-driven community platform unifying events, discussions and data. Bevy incorporates a variety of tools to plan, promote, and execute virtual and in-person events and is a flex

Users
  • Founder
  • Chapter Director
Industries
  • Events Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 19% Mid-Market
Bevy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Event Management
20
Community Engagement
14
Features
10
Helpful
9
Cons
Missing Features
6
Limited Features
4
Email Limitations
3
Limited Customization
3
Participant Management
2
Bevy features and usability ratings that predict user satisfaction
8.3
Qualitative Solutions
Average: 8.3
5.8
All-in-one Dashboard
Average: 8.3
7.8
Customer Engagement
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@bevyhq
3,685 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
(164)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

    Users
    • Founder
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 62% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hivebrite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    28
    Ease of Use
    16
    Features
    15
    Customizability
    13
    Experience
    13
    Cons
    Limited Customization
    9
    Bugs
    6
    Missing Features
    6
    Difficult Learning Process
    4
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hivebrite features and usability ratings that predict user satisfaction
    7.9
    Qualitative Solutions
    Average: 8.3
    8.2
    All-in-one Dashboard
    Average: 8.3
    7.8
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hivebrite
    Company Website
    Year Founded
    2015
    HQ Location
    Paris, France
    Twitter
    @hivebrite
    1,106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

Users
  • Founder
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 62% Small-Business
  • 26% Mid-Market
Hivebrite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
28
Ease of Use
16
Features
15
Customizability
13
Experience
13
Cons
Limited Customization
9
Bugs
6
Missing Features
6
Difficult Learning Process
4
Expensive
4
Hivebrite features and usability ratings that predict user satisfaction
7.9
Qualitative Solutions
Average: 8.3
8.2
All-in-one Dashboard
Average: 8.3
7.8
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Hivebrite
Company Website
Year Founded
2015
HQ Location
Paris, France
Twitter
@hivebrite
1,106 Twitter followers
LinkedIn® Page
www.linkedin.com
163 employees on LinkedIn®
(40)5.0 out of 5
14th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Café is your Workplace Engagement Hub that boosts belonging across teams by encouraging in-person meetings. With Café, you give employees better visibility over “Who’s where” and “Who’s who” and empow

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 48% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Café features and usability ratings that predict user satisfaction
    9.8
    Qualitative Solutions
    Average: 8.3
    9.8
    All-in-one Dashboard
    Average: 8.3
    9.4
    Customer Engagement
    Average: 8.4
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Café
    Year Founded
    2020
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    10,810 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Café is your Workplace Engagement Hub that boosts belonging across teams by encouraging in-person meetings. With Café, you give employees better visibility over “Who’s where” and “Who’s who” and empow

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 48% Mid-Market
Café features and usability ratings that predict user satisfaction
9.8
Qualitative Solutions
Average: 8.3
9.8
All-in-one Dashboard
Average: 8.3
9.4
Customer Engagement
Average: 8.4
9.9
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Café
Year Founded
2020
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
10,810 employees on LinkedIn®
(31)4.7 out of 5
7th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build an internet business in one minute Nas.io is the fastest way to turn an idea into income. Type what you want to build and our AI Co-Founder drafts your product, landing page and promotion pla

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nas.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Features
    1
    Flexibility
    1
    Upload Efficiency
    1
    Cons
    Connectivity Issues
    1
    Expensive
    1
    Mobile App Issues
    1
    Payment Issues
    1
    Subscription Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nas.io features and usability ratings that predict user satisfaction
    7.5
    Qualitative Solutions
    Average: 8.3
    7.7
    All-in-one Dashboard
    Average: 8.3
    6.8
    Customer Engagement
    Average: 8.4
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    N/A
    Twitter
    @Nascommunities
    356 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    195 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build an internet business in one minute Nas.io is the fastest way to turn an idea into income. Type what you want to build and our AI Co-Founder drafts your product, landing page and promotion pla

Users
No information available
Industries
No information available
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
Nas.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Features
1
Flexibility
1
Upload Efficiency
1
Cons
Connectivity Issues
1
Expensive
1
Mobile App Issues
1
Payment Issues
1
Subscription Issues
1
Nas.io features and usability ratings that predict user satisfaction
7.5
Qualitative Solutions
Average: 8.3
7.7
All-in-one Dashboard
Average: 8.3
6.8
Customer Engagement
Average: 8.4
9.2
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2020
HQ Location
N/A
Twitter
@Nascommunities
356 Twitter followers
LinkedIn® Page
www.linkedin.com
195 employees on LinkedIn®
(439)4.7 out of 5
4th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-o

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • E-Learning
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BigMarker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Ease of Use
    12
    Features
    11
    Reliability
    10
    Intuitive
    9
    Cons
    Missing Features
    4
    Poor Navigation
    4
    Integration Issues
    3
    Learning Curve
    3
    Tech Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BigMarker features and usability ratings that predict user satisfaction
    9.8
    Qualitative Solutions
    Average: 8.3
    10.0
    All-in-one Dashboard
    Average: 8.3
    9.8
    Customer Engagement
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BigMarker
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @bigmarker
    15,871 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-o

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • E-Learning
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
BigMarker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Ease of Use
12
Features
11
Reliability
10
Intuitive
9
Cons
Missing Features
4
Poor Navigation
4
Integration Issues
3
Learning Curve
3
Tech Issues
3
BigMarker features and usability ratings that predict user satisfaction
9.8
Qualitative Solutions
Average: 8.3
10.0
All-in-one Dashboard
Average: 8.3
9.8
Customer Engagement
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
BigMarker
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@bigmarker
15,871 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
(429)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Higher Logic Thrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Features
    5
    User Interaction
    4
    Customer Engagement
    3
    Ease of Use
    3
    Cons
    Poor Interface Design
    3
    Integration Issues
    2
    Learning Curve
    2
    Limited Customization
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Higher Logic Thrive features and usability ratings that predict user satisfaction
    7.6
    Qualitative Solutions
    Average: 8.3
    7.2
    All-in-one Dashboard
    Average: 8.3
    8.0
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Arlington, VA
    Twitter
    @HigherLogic
    3,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Higher Logic Thrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Features
5
User Interaction
4
Customer Engagement
3
Ease of Use
3
Cons
Poor Interface Design
3
Integration Issues
2
Learning Curve
2
Limited Customization
2
Limited Features
2
Higher Logic Thrive features and usability ratings that predict user satisfaction
7.6
Qualitative Solutions
Average: 8.3
7.2
All-in-one Dashboard
Average: 8.3
8.0
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2007
HQ Location
Arlington, VA
Twitter
@HigherLogic
3,600 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
(27)4.8 out of 5
11th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, even

    Users
    No information available
    Industries
    • Professional Training & Coaching
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heartbeat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    4
    Customer Support
    2
    Ease of Use
    2
    Design Quality
    1
    Easy Setup
    1
    Cons
    Difficult Setup
    1
    Payment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heartbeat features and usability ratings that predict user satisfaction
    9.3
    Qualitative Solutions
    Average: 8.3
    9.2
    All-in-one Dashboard
    Average: 8.3
    9.7
    Customer Engagement
    Average: 8.4
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Sandy Springs, Georgia
    Twitter
    @HeartbeatChat
    411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, even

Users
No information available
Industries
  • Professional Training & Coaching
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
Heartbeat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
4
Customer Support
2
Ease of Use
2
Design Quality
1
Easy Setup
1
Cons
Difficult Setup
1
Payment Issues
1
Heartbeat features and usability ratings that predict user satisfaction
9.3
Qualitative Solutions
Average: 8.3
9.2
All-in-one Dashboard
Average: 8.3
9.7
Customer Engagement
Average: 8.4
9.7
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2020
HQ Location
Sandy Springs, Georgia
Twitter
@HeartbeatChat
411 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
(29)4.6 out of 5
2nd Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions

    Users
    No information available
    Industries
    • E-Learning
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Memberium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    3
    Easy Setup
    2
    Experience
    2
    Staff Support
    2
    Cons
    Complexity
    1
    Formatting Limitations
    1
    Limited Features
    1
    Low Engagement
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Memberium features and usability ratings that predict user satisfaction
    8.1
    Qualitative Solutions
    Average: 8.3
    8.9
    All-in-one Dashboard
    Average: 8.3
    8.1
    Customer Engagement
    Average: 8.4
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Memberium
    Year Founded
    2014
    HQ Location
    Spanish Fork, Utah
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions

Users
No information available
Industries
  • E-Learning
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Memberium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
3
Easy Setup
2
Experience
2
Staff Support
2
Cons
Complexity
1
Formatting Limitations
1
Limited Features
1
Low Engagement
1
Missing Features
1
Memberium features and usability ratings that predict user satisfaction
8.1
Qualitative Solutions
Average: 8.3
8.9
All-in-one Dashboard
Average: 8.3
8.1
Customer Engagement
Average: 8.4
9.7
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Memberium
Year Founded
2014
HQ Location
Spanish Fork, Utah
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-tr

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NbliK - AI Powered Community Platform for Brands Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    4
    Easy Setup
    4
    Integrations
    4
    Customization
    3
    Cons
    Integration Issues
    3
    Lack of Integrations
    3
    Limited Accessibility
    1
    Platform Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NbliK - AI Powered Community Platform for Brands features and usability ratings that predict user satisfaction
    10.0
    Qualitative Solutions
    Average: 8.3
    10.0
    All-in-one Dashboard
    Average: 8.3
    10.0
    Customer Engagement
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NbliK
    Year Founded
    2019
    HQ Location
    Wilmington, US
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-tr

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
NbliK - AI Powered Community Platform for Brands Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
4
Easy Setup
4
Integrations
4
Customization
3
Cons
Integration Issues
3
Lack of Integrations
3
Limited Accessibility
1
Platform Limitations
1
NbliK - AI Powered Community Platform for Brands features and usability ratings that predict user satisfaction
10.0
Qualitative Solutions
Average: 8.3
10.0
All-in-one Dashboard
Average: 8.3
10.0
Customer Engagement
Average: 8.4
0.0
No information available
Seller Details
Seller
NbliK
Year Founded
2019
HQ Location
Wilmington, US
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®