BigMarker Reviews & Product Details

Our team has been using BigMarker to manage events, and it’s been a game-changer. The platform makes it easy to handle registrations, communications, and scheduling in one place, which has saved us a lot of time and reduced manual work.

What we love most:

User-friendly interface – simple for both staff and attendees.

Robust reporting tools & Integration to Salesforce – help us track registrations, engagement, and ROI.

Customization options – from branded registration pages to tailored communication workflows.

Strong support team – responsive and quick to resolve any questions.

Overall, BigMarker has streamlined our event management process and improved the experience for both our team and participants. We’d highly recommend it to anyone looking for an all-in-one event solution. Review collected by and hosted on G2.com.

I wish there was a better option for presenters to share their slides. With bigger decks, it is hard to upload and share which requires them to have a second screen. Other than that, it really has been a wonderful platform. Review collected by and hosted on G2.com.

The best thing about using BigMarker is how reliable and easy it is to use for hosting webinars and virtual events. The platform is stable, the interface is intuitive, and it doesn’t require much technical setup, which makes running live sessions stress-free.

Many users also appreciate the strong customisation options for branding, the quality of the video and audio, and the seamless attendee experience. Features like automated webinars, detailed analytics, and email reminders make it easy to manage the entire event process from one place.

Overall, it’s a well-rounded platform that saves time and helps deliver a professional, engaging experience for both hosts and participants. Review collected by and hosted on G2.com.

While BigMarker is a reliable and easy-to-use platform, there are a few areas that could be improved. Some of the customisation options feel limited — for instance, layout flexibility and branding controls could be more robust. The design interface can also feel a bit dated at times compared to newer webinar tools.

Also, the analytics and reporting features, while helpful, could offer deeper insights and easier data exports. More seamless integrations with third-party platforms like CRMs and marketing automation tools would also make post-event workflows smoother.

Overall, these aren’t dealbreakers, but enhancing flexibility and integration options would make BigMarker even more powerful and efficient for teams managing multiple events. Review collected by and hosted on G2.com.

I really appreciate how user-friendly it is, especially for Project Managers like myself. Managing numerous clients means I need to regularly check the status of their webinars, and I’m grateful that this platform makes the process so straightforward. Customer Support is very fast to answer which is a plus point! Review collected by and hosted on G2.com.

At times, the platform experiences glitches and offers limited customization options, which can be a drawback for clients, particularly those representing luxury brands who often seek more tailored solutions. I hope BM addresses these issues in the future to attract a broader range of clients. Review collected by and hosted on G2.com.

BigMarker Makes Webinars Effortless!

BigMarker has been one of the best platforms we've used for webinars. It's intuitive for both attendees and producers, and the team is responsive to feedback and constantly improving the experience. Special shoutout to Aaron Noah—he’s always available and quick to troubleshoot. We meet regularly and he truly takes the time to make sure we understand what has changed and how that will impact us. BigMarker has truly made my job easier! Review collected by and hosted on G2.com.

No issues or dislikes! We haven't had any major issues and when something does come up the BigMarker team is always there to support! Review collected by and hosted on G2.com.

I like that we can track everything our customers are doing within the webinar. It is nice there is a tool to auto mute everyone. I like that once we create the webinar if we have it setup properly our team can run the webinars and we don't have to be there. It does automate a lot of stuff with us like the emails, handouts, etc. I dont have to do as much on the producer side of things like i did when we were on another platform. Once it is setup it is pretty simple to use! We use the product every single month.. some months maybe only 3 webinars and others there are a lot more. Our Customer Success Manager, Aaron is always so quick to respond and help us!! He has been awesome throughout our entire time with Big Marker!! I can email Aaron and he gets back to me so quickly! We love fast service as well as a main person to talk to at a company and not a service team to have to reach out to. The integration was fairly easy... i mean it was a lot of work but once you do it and understand it, it is now way easier for us! Review collected by and hosted on G2.com.

I think the hardest part is all of the settings. Obviously their team will walk you through it all but it's hard to know what you might want and don't know it's there or don't know to ask for it. I think the hardest part is we want the webinars to work a specific way and they don't. So we have work arounds that enable us to still use it. I think we are an odd business case as how we need the webinars to happen...... for example I wish I could go into our series and say add a webinar every Friday from this day to this day at 10am and then i just enter in the titles. However, i have to go in and create each webinar separately. Not a big deal but i can make it work :) Review collected by and hosted on G2.com.

BigMarker is excellent in issuing singular platform for holding virtual events and webinars

We get custom features that makes it easy to create online conferences and meetings

BigMarker has made it straightforward to brand and customize user’s experiences

We get interactive tools like breakout room and polls using the app, ensuring our audience are fully engaged Review collected by and hosted on G2.com.

BigMarker has multiple features that are resourceful, but slightly overwhelming

Some times the app demands a tech savvy to navigate through the features Review collected by and hosted on G2.com.

The support is exceptional - you get a response quickly and they help you with your query until it is resolved. We host webinars on a weekly basis so it's a great platform to set webinars up quickly. Review collected by and hosted on G2.com.

I have to admit I preferred the old look of the dashboard with the thumbnails of each webinar next to their titles. And I am hoping that there will be an integration with Freshsales CRM sometime soon. Review collected by and hosted on G2.com.

We switched to BigMarker years ago, and it’s been a game-changer! We have weekly webinars, and initial migration and set up was smooth.

Webinar set up is easy for our team, and we utilize their API functionality to help customize to our needs.

The platform is built for engagement—features like live chat, polling, handouts, and Q&A upvoting make it easy to create interactive experiences.

Attendees consistently praise the interface, and we often get asked what platform we use. We're always proud to say, 'It's BigMarker'

The reporting tools provide deep insights, helping us optimize future webinars. And, we have a dedicated support team who is always easily accessible and responsive, which is a huge plus. Review collected by and hosted on G2.com.

There is nothing I dislike about BigMarker. Would be great to see adoption of AI in the reporting and analytics for aggregated insights across multiple webinars / timeframes. Review collected by and hosted on G2.com.

I like how it's super easy to use for events and for webinars.

It's customizable to how I want it. Review collected by and hosted on G2.com.

Syncing with Saleforce sometimes is a problem. Also, when I send out an email through bigmarker, a lot of my customers don't get the emails so it goes through spam. Review collected by and hosted on G2.com.

We are now entering our third year of working with the same team, and they continue to be fantastic partners. They are extremely well organized, always very responsive, and truly a pleasure to work with. Review collected by and hosted on G2.com.

Over time, we have truly refined our partnership, and I honestly have no downsides to mention. Review collected by and hosted on G2.com.